About us
Business highlights
20 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Emergency Services
YesAccepted payment methods
Photos of past projects
Reviews
4.998 Reviews
Showing 1-25 of 98 reviews
Raymond F.
02/2024
plumbing
 + -1 moreGeorge and Thomas did a fabulous job
Description of Work: Had a sump pump flood disaster on a Saturday Night and left GT Cambell a message. George showed up at 8 AM Sunday morning and spent the entire day stopping the problem and working the issue. Complicating the problem, water had gotten into the water heater electronics and killed it as well. George stopped the problem on Sunday, he and Thomas fixed the problem and Monday and Monday and Tuesday they also replaced my entire sump system (at me request ) and rebuilt it with a redundant emergency backup setup that will get water out if there is another failure. This is the second time we have had a sump failure in 10 months (two different reasons), and the backup setup will prevent another episode. The really important information here are these words and the highest standard of their meanings – customer-focused, responsive, effective, creative, extremely knowledgeable, dedicated, friendly, professional. I am not prone to platitudes, but George and Thomas provide service and solutions that are exemplary. They do it in the manner that is a model for the way you would want every business to operate. And the pricing is pretty good too! The downside is that I can only give them a 5; they deserve much more. If you have plumbing needs or emergencies, GT Campbell should absolutely be at the top of your call list!
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Yes, I recommend this pro
$2,585
David L.
08/2023
plumbing
 + -1 moreThis family owned business is amazing. Great customer service and quality work. I've used GT Plumbing several times in the past and am always happy with their work. Today was a huge emergency! The shower knob broke off and water was gushing out all over the place. The water main had to be shut off leaving the home with no water. Within 30 mins George was over and fixed the problem. Thank you so much!
Description of Work: Emergency with water pouring out of shower handle.
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Yes, I recommend this pro
$313
Raymond F.
03/2023
plumbing
 + -1 moreGT Campbell delivered terrifically - again!
Description of Work: I called GT Campbell Plumbing at 8 AM in the morning after discovering that our sump pump had died and we had water in the basement. They rearranged their schedule for me and Kyle arrived by 9:20. After diagnosing a couple of contributing issues, Kyle called in George, the owner, and they both worked for several hours together to get to the solution. Once the full problem solving was done and the problems were fixed, they installed a new sump pump. This is the third time I have reached out to GT Campbell Plumbing. After my experience with the first two visits, there was no question that I would use them for this emergency. They have a simple and effective process – friendly, well-qualified/knowledgeable, efficient and professional. All with reasonable pricing. They are simply superb. I wish all businesses were managed like GT Campbell Plumbing!
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Yes, I recommend this pro
$840
Peter P.
02/2021
plumbing
 + -1 moreGreat work. Fast and professional. I'd definitely hire them again! Easy quote and pricing.
Description of Work: Tub Faucet Replacement
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Yes, I recommend this pro
Pam K.
11/2020
plumbing, interior painters, drain cleaning
 + 1 moreJoe the plumber arrived early. He was professional, knowledgeable, prompt as well as being a pleasure to have work in my home. He replaced the entire drain and the disposal in less than an hour and a half. He explained options and gave suggestions. I am very pleased with this encounter.
Description of Work: Kitchen drain was plugged and insinkerator disposal nonfunctional
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Yes, I recommend this pro
$900
Peter P.
10/2020
plumbing
 + -1 moreNice professional job. Clean (drop cloths for waking around). Came on time, texted when they were on their way. Pricing exactly as quoted
Description of Work: Shower faucet
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Yes, I recommend this pro
$500
Response from G T Campbell Plumbing
Bill M.
08/2020
interior painters
 + -1 moreService was prompt. Technician was professional. Quoted price before starting. Took pictures of work before and after. Cleaned up when done
Description of Work: Fix toilet leak. Needed wax ring
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Yes, I recommend this pro
$240
Response from G T Campbell Plumbing
James B.
04/2020
water heater repair
 + -1 moreMr. Campbell was a paragon of professionalism and competency. In this time of COVID-19, he wore a bandana, wore gloves, maintained his separation distance, and even wiped off the door knobs and outside fence gate he touched with a disinfectant wipe! His price was better than others for the same product as well. In addition, he's a nice guy too!
Description of Work: He replaced a water heater.
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Yes, I recommend this pro
$915
Response from G T Campbell Plumbing
Daryl H.
08/2019
plumbing
 + -1 moreVery good, professional service. Went above and beyond.
Description of Work: Repaired & replaced bathtub valve assembly and installed water pressure reducer
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Yes, I recommend this pro
$800
Judy W.
08/2019
plumbing
 + -1 moreGreat! Communication was excellent through the entire process. Texted appointment confirmation, reminders and when they were on the way. Thomas explained job process clearly as well the entire cost upfront and time expected to complete the job. I have had no problems with the new installation and they guaranteed the workmanship for one year. He installed 3 frost free spigots with shut off valves. I am very picky and they exceeded my expectations. A second issue I had involved gurgling. Thomas was not sure of the exact cause but took about a half hour (no extra charge) to investigate. George (father) stopped by and investigated it further with me. He clearly explained and showed me what he found, made sure I understood the issue and what the next steps would be. Again, no extra charge, a price was quoted and I scheduled the job with the them. I am so pleased to have found a plumber worth rehiring!
Description of Work: 3 outdoor spigots replaced
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Yes, I recommend this pro
Chris S.
06/2019
plumbing
 + -1 moreThe work went great.The plumber came on time. He explained the problem and what he would do. He did the job quickly and left the bathroom clean.No more problems with the toilet ! He was courteous and professional. A nice feature of this service is that they call you about 10 minutes before they arrive. They also call and let you know if they will be late.
Description of Work: Toliet was backed up
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Yes, I recommend this pro
MICHAEL M.
03/2019
plumbing, water heater repair
 + 0 moreIt went great. I've never had a better plumber, or any contractor for that matter. Thomas was the Plumber who came out. He was personable, considerate, and a terrific Plumber. He worked by himself, hauling in a big new water heater and toilet on an icy driveway. Their Customer Service is outstanding as well. My initial phone call was returned quickly. Mrs. Campbell is the office person. She schedules appointments, and is great to work with. She called the day of the appointment to let me know when Thomas would arrive, and worked out an issue that needed attention before the job could be completed. Thomas did an outstanding job.
Description of Work: Replace heating elements and thermometers in older hot water heater. Install a second water heater. One was not enough for the capacity we use. We also had a toilet replaced that was not very efficient.
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Yes, I recommend this pro
Barbara E.
01/2019
plumbing, water heater repair
 + 0 moreA great experience! G T Campbell Plumbing (George) was polite, informative, punctual and provided a fair estimate. On the day of the installation, George made sure my floors were protected and he worked with great efficiency. He was friendly and gave me updates throughout the installation. I am totally satisfied and highly recommend G T Campbell Plumbing for any plumbing needs. Top notch company!
Description of Work: Installation of new gas hot water heater
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Yes, I recommend this pro
Todd I.
01/2019
plumbing, wells
 + 0 moreAll was done really well, this is the second time we used them. I gave them a C on quality this time because I had clearly asked that a shutoff valve be put on the main water line which they did, however, it was put above the line for the new backup pump so if I shut off water to go on vacation it also shuts off the backup pump. I did not notice it until just last night when I was rearranging my workbench area. Bummed
Description of Work: Back up sump pump System was put in along with changing out out water pressure regulator, and also put in a new Kitchen Faucet.
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Yes, I recommend this pro
$1,500
Timothy Y.
01/2019
plumbing, drain cleaning
 + 0 moreMy kitchen and basement sinks started to back up this past weekend leading into the New Year holiday. I was able to get by for a day or two and waited until New Years Eve to call GT Campbell. I called them based on the reviews here on Angie's List. Muriel got back to me within half hour and asked if this was an emergency. I advised her that it was not and she said her first opening was two days later during the 1-3pm window. That was fine and we scheduled it. Fast forward to today and I get a call around noon from Muriel asking if the plumber could show up early as he was done ahead of time. I was home so this was OK. Thomas showed up and I introduced myself. I showed him where the clogged drain was in the basement. He let me know the cost up front and asked if I still wanted to go forward with the cleaning. I did. He brought his gear down and got to work. Once he had finished and cleaned up he showed me what he thought the culprit was outside of aging pipes / standard sludge. It looks as if a paper towel had made its way in and was backing things up worse than normal. Thomas provided me an invoice with an Angie's List discount, I paid up and he went on his way. Overall it was a pleasant experience and I'd have GT Campbell back again for future work.
Description of Work: Plumbing - Drain Cleaning
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Yes, I recommend this pro
$180
Dean M.
12/2018
plumbing
 + -1 moreVery professional, very responsive, talked us out of spending money on things that might not pay off. I would highly recommend.
Description of Work: Faucet installation and some general repairs on old plumbing.
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Yes, I recommend this pro
John D.
11/2018
plumbing
 + -1 moreI requested a quote for installation of a gas shutoff valve behind our new gas range from several Angie's list highly rated plumbers. When George arrived to give his quote, he gave the situation the most consideration to ensure he could do the job to our satisfaction. He had the lowest bid and he did the work well. He went above an beyond by helping me hook up the range and slide it into place. I would consider hiring him again.
Description of Work: Gas shutoff valve behind gas range
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Yes, I recommend this pro
$240
Response from G T Campbell Plumbing
Deanna G B.
09/2018
plumbing
 + -1 moreThis was my first time using GT Campbell Plumbing and I was heavily influenced by the reviews. I called Tuesday morning after Labor Day weekend and had an appointment for the next day (was not an urgent situation). I was given a two hour window and a call 30 minutes before they would be arriving. The owner George arrived to handle the issue. He was courteous and very considerate of my home - booties on the shoes, cleaning the floor and outside of laundry sink when done and mindful of the door outside since I let him know I have cats. The drain was cleared within 45 minutes and I got a 5% Angie's List discount. Granted this was not a difficult job but I appreciated the way I was treated and that I only had to be concerned with a 2 hour availability window. Would definitely call them again.
Description of Work: Basement laundry sink drain snaked
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Yes, I recommend this pro
$150
Response from G T Campbell Plumbing
Stephanie D.
07/2018
water heater repair
 + -1 moreThe whole experience was fantastic! Everyone I spoke to was very helpful, they gave me all the facts and didn't push anything on me I didn't want. No pushy sales.
Description of Work: My water heater broke in the middle of the night on a Sunday. They called me by 7am Monday morning. I had many issues that they were able to take care of that day. Saved my basement and sanity!
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Yes, I recommend this pro
$2,000
Erin O.
02/2018
plumbing, drain cleaning
 + 0 moreGeorge and his son were fantastic. The previous homeowners had done a complete remodel of the home to flip it, and did things -wrong-. I had a shower without a trap, I had a trap so far away from the dishwasher that there was no way to snake it, there was a literal maze of plumbing coming from my downstairs bathroom. It all had to be redone. George came in and snaked it so I could at least do my dishes, as it had clogged up from the kitchen sink, and then came back two weeks later to do the complete job. All of my downstairs drainage system has been re-worked and it looks -professional-. I'll definitely be hiring GT again to put in a few more projects.
Description of Work: Plumbing Re-Work
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Yes, I recommend this pro
$1,850
Response from G T Campbell Plumbing
Cathleen S.
02/2018
plumbing
 + -1 moreGeorge started by checking pressure of water coming into house which was fine. He then checked sinks, toilets, tub and wash machine and noted drop in pressure when in use. He determined it was a faulty pressure reducing valve. He replaced the valve and again checked sinks, etc. Problem solved. He noticed there was a problem with the sprayer on kitchen faucet and advised me to call Moen for a replacement, which I did, and they are sending me a new one.
Description of Work: Needed to find problem with water pressure.
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Yes, I recommend this pro
$302
Response from G T Campbell Plumbing
lawrence S.
01/2018
drain cleaning
 + -1 moreExcellent, worked me in quickly, and got the job done with minimum disruption
Description of Work: sink clogup
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Yes, I recommend this pro
$160
Diane K.
12/2017
plumbing
 + -1 moreCalled around 10:30 AM and plumber was there by 2:00. Office was very good, told me timeframe to expect, and they called to let me know when the plumber was on his way. He checked out the situation and gave me a quote, then let me know how long the work was expected to take and checked to be sure I didn't have a time constraint. He replaced sump pump and backup, plus installed check valve and back flow preventer. Work took less time than estimated. Work area was left very neat and clean. Throughout the job this company was very professional and responsive, I will definitely use them again for other plumbing work.
Description of Work: Sump pump and backup were both working erratically, so I was getting water in the basement.
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Yes, I recommend this pro
$975
Michael M.
09/2017
plumbing
 + -1 moreThey scheduled us in right away, and came 2 days later. Arrived 1/2 hour early, after calling ahead to make sure it was OK. He installed the faucets we had bought, even replaced a couple of corroded shutoff valves. Quality of the work was good, and he did a thorough cleanup job. The price was in line with our expectations, and lower than another quote we had gotten.
Description of Work: We had 2 faucets replaced, one in the kitchen and one in the bath.
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Yes, I recommend this pro
$300
Barbara L.
09/2017
plumbing
 + -1 moreI was able to get an appointment in a very reasonable length of time. They did the job quickly and competently.
Description of Work: Change out pressure valve
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Yes, I recommend this pro
Contact information
4048 Cream Ridge Rd, Rochester, NY 14502
http://www.gtcampbellplumbing.comService hours
Monday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMLicensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning
FAQ
G T Campbell Plumbing is currently rated 5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
G T Campbell Plumbing accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, G T Campbell Plumbing does not offer free project estimates.
No, G T Campbell Plumbing does not offer eco-friendly accreditations.
No, G T Campbell Plumbing does not offer a senior discount.
Yes, G T Campbell Plumbing offers emergency services.
No, G T Campbell Plumbing does not offer warranties.
G T Campbell Plumbing offers the following services: Tank less Hot Water Heater Installation, , Broken Water @ Drain Lines Repairs, Toilet Repairs, Toilet Installation, Shower & Bath Installation, Faucets & Fixtures, Shower Valves, Tub Valves, Garbage Disposal, Sump Pumps Installation, . Water Powered Back Up Pumps, New Water Lines, New Gas Lines, New Drain Lines, Water Heater Installations, Sewer @ Drain cleaning.
Contact information
4048 Cream Ridge Rd, Rochester, NY 14502
http://www.gtcampbellplumbing.comService hours
Monday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PM