Hello my name is C.B. Schottland and I am the President of Fish Window Cleaning here in the greater Rochester, NY area. For customers calling within the Buffalo area, please utilize (716) 565-3474 as the main phone number. Here are some of the benefits of working with Fish Window Cleaning: •Guaranteed satisfaction or we redo it until you’re completely satisfied! • Friendly, thoroughly screened employees with clean criminal background checks. • For your comfort our cleaners are always uniformed. • $6,000,000 General Liability and Workers’ Compensation Insurance. • All employees are bonded (theft insurance). • Customized cleaning to meet your budget requirements. • Reliable, year-round cleaning schedules; right through our Western NY winters! • Payment options, we accept all major credit cards. • 40-years of National experience. We provide free estimates for all jobs both commercial and residential.
Description of Work: Gutters cleaned on 2 story house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Warren V.
11/2017
5.0
gutter cleaning
 + -1 more
came gutters and they great will be hiring again this fall to clean gutters
Description of Work: Gutter cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Robert D.
11/2017
5.0
pressure washing
 + -1 more
The guys were great! Very professional and efficient. House looks great!
Description of Work: Pressure washing our vinyl sided house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Bernadette F.
11/2017
5.0
gutter cleaning
 + -1 more
Excellent! Other than clean gutters, they left no trace they were here.
Description of Work: gutter cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
mary G.
11/2017
1.0
window cleaning
 + -1 more
I spoke on the phone with Laura, and we exchanged a few emails. She told me an estimator would come to my house to look at the job, and that I could expect an email giving me a price. After about a week went by I still had no estimate, so I sent another email inquiring about its status. No response.
Description of Work: Cleaning of 1st floor windows
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Fish Window Cleaning
[Member Name Removed], I apologize for your experience with our business. We strive to deliver estimates and services in a timely manor. After receiving your review, I looked into the situation. I see that you didn't purchase any service through Angie's List and reached out to our office through our online estimate request. After looking up your address on Google, I recall personally walking your home to do a window pane count. When arriving at your home, I noticed you had three floors with storm window panes, leaded glass and some older windows. When I come upon a project such as yours, I like to discuss with the customer what they are looking for exactly. I'd rather not send over a large and confusing proposal that includes all floors, removing of storms, and special cleaning for leaded glass, when the customer may have only been looking for cleaning of outside window panes only. I do recall leaving a voicemail with a number I had on file while I was parked in front of your home. I went on with the rest of my proposals for the day, and I will say that between other estimates, I forgot to also reach out via email. I do apologize for that. I do however have your 1st floor window pane count and can provide a proposal if you are still interested in the service. Respectfully, Andrew Yates
Don M.
11/2017
5.0
gutter cleaning
 + -1 more
Chris & Zach did a great job. They were very professional and personable.
Description of Work: Cleaned out gutters
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Don M.
11/2017
5.0
gutter cleaning
 + -1 more
Brandon did a great job and was very pleasant. He was most accommodating in terms of the work he performed.
Description of Work: Gutters were cleaned out and a problem with one was discovered.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jay N.
10/2017
5.0
gutter cleaning
 + -1 more
He came and cleaned the gutter, but I noticed a piece of branch on the gutter, and I called them again. They cleaned it again.
Description of Work: Gutter cleaning
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Sylvia F.
09/2017
5.0
window cleaning
 + -1 more
Great! Job was very professionally done. Very pleased. recommend to anyone! Brandon was fantastic worker Sylvia and Chuck
Description of Work: Wash all outside windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Amy V.
09/2017
5.0
gutter cleaning
 + -1 more
Just fine - they did a thorough and professional job, put back the gutter shields that had been blown off in a storm (without my even asking), and removed a tiny rose-of-sharon bush that had begun to grow in the gutter.
Description of Work: Gutters and downspouts needed cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bonnie S.
09/2017
5.0
window cleaning
 + -1 more
The cleaners did an excellent job. Absolutely no complaint and I will definitely hire again.
Description of Work: Cleaned all windows, inside and out, in my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
David F.
09/2017
5.0
gutter cleaning
 + -1 more
I came home and the gutters were clean
Description of Work: Gutter cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Barbara P.
09/2017
4.0
window cleaning
 + -1 more
The windows looked great when they were done, but there were a few problems including a broken storm window, damaged screen, as well as a few windows that needed streaks removed. They took the storm and screen for repair. I called the office the next day about the other issues. They were very responsive and came back to view the issues, remove the streaks on the windows, and install the repaired storm. Many of the issues we experienced were due to a summer hire on the job, working with a regular employee. The regular employee was excellent, responsive, and professional. My only complaint was how long it took to get the screen back, almost 4 weeks. I would definitely hire Fish again as they stood by their work and were very responsive in addressing the issues we experienced.
Description of Work: Washed 14 windows and storms.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Catherine V.
09/2017
4.0
window cleaning
 + -1 more
Job was acceptable. They are overpriced. I have since found someone who is more fairly priced and does an excellent job.
Description of Work: Windows washed
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$150
Response from Fish Window Cleaning
The last time we cleaned your home was 7/27/2015, over two years ago and we charged you $85.00 plus tax (not $150). Additionally you did not hire us through Angies List thus did not get an Angies List deal. Not sure why you would put a review in two years later but I wanted to at least state the true facts. CB Schottland President Fish Window Cleaning
Kathy B.
09/2017
5.0
window cleaning
 + -1 more
Excellent! Arrived on time and the job was well done.
Description of Work: Interior and exterior Windows and screens cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Janice S.
09/2017
5.0
window cleaning
 + -1 more
They showed up on a stormy day and did a great job. Windows are clean and clear. Awesome!
Description of Work: windows cleaned throughout the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Lisa B.
09/2017
5.0
pressure washing
 + -1 more
I was impressed with this company. I purchased a vinyl siding wash on Angie's List (special promotion) and did not know if I was going to get cheap service or not. The company called the very next day to schedule the work and did it the day after that. I was impressed that they even called me. I figured it was my responsibility to call them since I bought the coupon. I was not going to be home when they did the job, so I asked that they give me a call when they arrive. They did. My next door neighbor was home at the time and said they spent a good deal of time and did a thorough job. My neighbor had his done for almost twice the amount of money from another company and will use Fish next year as a result of what he saw. I walked around the house after they completed the work and I was pleased.
Description of Work: Vinyl siding pressure washing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$189
Marilynn B.
09/2017
3.0
window cleaning
 + -1 more
the service was expired before I responded
Description of Work: ourside windows washed
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Fish Window Cleaning
Hello, Was your service for Interior Painting or Window Washing? If it was for window washing I am sure we can help you out. If it is for Painting then you have the wrong company :-). Please let us know! CB Schottland President Fish Window Cleaning
Darlene B.
08/2017
4.0
gutter cleaning
 + -1 more
Although I said I would hire again I'm not sure if I would use Fish again. I was contacted immediately after purchasing the deal and a day/time was scheduled. The day of the cleaning a storm moved through the area in the morning and another one was expected in the afternoon. When the team was late I called the company to inquire if they were just running late due to storm or if we needed to reschedule. I did not get a call back. I got home later in the afternoon and the team was here and cleaning my gutters. It appeared they were doing a good job and cleaned up their mess when completed. I was told everything was good. A storm was moving in so I'm not sure if they rushed to get completed before the storm but, as I mentioned, the completed job wasn't what I expected. To the company's credit, I did not call and ask what I should expect or to have them visit again to do a better job.
Description of Work: I purchased a gutter cleaning coupon for $99. My gutters were a mess. I had done some cleaning of them previously but I couldn't get to the higher levels and the gutters were in need of a good cleaning. I've never had my gutters professionally cleaned before and my expectation was the gutters would be thoroughly cleaned. I was told all my gutters and downspouts were cleaned. However, the next rain I still had some issues. I had to clean areas of the gutters and a downspout where they had not been thoroughly cleaned myself.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$99
Farhan I.
08/2017
5.0
gutter cleaning
 + -1 more
Very prompt. As soon as I bought the coupon, I called them. They picked up on first call and scheduled service the next day. I didn't even need to be at home for it. Seem to have done a good job.
Description of Work: Gutter Cleaning $99 Angie's list coupon deal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Steven O.
08/2017
5.0
gutter cleaning
 + -1 more
I received an email the same day that I purchased the service through Angie's List with options for schedules. I replied and my choice was confirmed the next day. The company representative arrived a few minutes early and we briefly spoke. She went straight to work and finished very quickly. The debris was bagged and on the curb for pickup, and the yard looked better than when she arrived. The next day it rained and all the downspouts were clearly running (something that was not happening beforehand). I will probably hire again next year. It had been three years since new gutters were installed.
Description of Work: I needed the gutters on my two story home and garage cleaned. The fir trees on my neighbors property pretty much filled them with needles and there were even saplings growing in one..
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Virginia H.
08/2017
5.0
window cleaning
 + -1 more
Great ! The very capable young men did an excellent job !
Description of Work: All windows washed inside and out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Shirley F R.
08/2017
5.0
gutter cleaning, window cleaning
 + 0 more
Randy did a great job!! He was punctual, personable and most professional. He worked quickly and efficiently. He knew what he was doing and seemed to have window and gutter cleaning down to a science. Would definitely recommend!!
Description of Work: We had windows cleaned, inside and outside, and gutters cleaned.
Fish did a fantastic job. Everyone from the schedulers to the guys who did the work went above and beyond what I expected. Fish is worth every penny. I will use again next year.
Description of Work: Wash all exterior windows, clean all gutters, and power wash the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Susanne F.
08/2017
4.0
window cleaning
 + -1 more
Well once I finally got an estimate, they came out to my house without calling first, therefore they didn't now which windows I wanted cleaned, it took me a while playing phone tag to get them back out to redo the estimate, they scheduled a date to come out to clean fairly quickly. The 2 men who came out to clean the windows did a great job!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Window Cleaning,
Gutter Cleaning,
Pressure Washing
FAQ
Fish Window Cleaning is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Fish Window Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Fish Window Cleaning offers free project estimates.
Yes, Fish Window Cleaning offers eco-friendly accreditations.
No, Fish Window Cleaning does not offer a senior discount.
No, Fish Window Cleaning does not offer emergency services.
No, Fish Window Cleaning does not offer warranties.
Fish Window Cleaning offers the following services: Commercial & Residential Window Cleaning, Mirrors, Skylights, Chandeliers, Ceiling Fans, Gutters, Pressure Washing & Awning Cleaning.