Fish Window Cleaning

We had our gutters cleaned supposedly. I never saw any debris from the gutters, after the work. But the next rain we noticed water pouring over our gutters again, in the same spots. The guys were personable, but they were quick. Lately, with this heavy rain, we have noticed the same issues, but worse in the same two spots. Our yard barely has any trees, especially those that hang over the gutters or roof. I wanted to b satisfied, but I can’t, because I don’t believe the gutters were fully cleaned. This is not good business. We have water coming into our home, from the overflow.

The work was great, it was very good, we have them every year for windows and gutter cleaning services, and they have been excellent everytime.

This company is our go-to one for our annual window cleaning. They are always friendly, quick & efficient. Thank you for another year of great service.

2 weeks and no callback or reply from requesting a quote... waste of time...

I never got a response to my inquiry.

Easy peasy, quick and easy, friendly, knowledgeable, and efficient

Very well. I was very pleased. No exact time was given but I had requested 9:30 am. He arrived at 10:30 but it worked out fine. His skills were thorough and efficient. I will use them again

The crew was efficient and very professional.

The return call was prompt, next day estimate and showed up promptly to do the work. The work went at a good pace, everything looks wonderful! Becky also lets us know the condition of the windows and and skylights that they worked on. Thank you Becky and Mike

Fish Window Cleaning I just wanted to write about our bad experience with Fish Window Cleaning. When Fish came out their job was to clean all of our outside windows and just the large living room windows inside our house. The next day, with the morning sunlight coming in, we found that several windows were not cleaned on the outside. In addition, we found one of our expensive garden statues had been broken (in the same spot where Fish had their ladders to reach our second floor). Not only weren’t we told by the cleaners that they had broken the statue, but they had carefully placed the broken pieces back together in an effort to conceal the damage! We called Fish Window Cleaning and informed them about the broken statue and the dirty windows. They sent out the same crew to re-clean the dirty windows. It was then that Fish Window Cleaning told us that there was something on the windows that their cleaner would not remove. They told us that we would have to call them back and they would need to bring out a special solution to remove the streaking. This would be an additional charge. This leaves us with several questions: (1) Why didn’t Fish Window Cleaning tell us the day they came out that they could not clean several windows? (2) Why did they come out a second time without appropriate cleaning solution? (3) When my wife spoke with the woman on the phone to have them come out the second time, the woman indicated that she had spoken to the crew. So why didn’t the workers tell her that they did not get the windows cleaned the first time? Why bring them out a second time without the proper cleaner? Why didn’t the workers tell us that they couldn’t get several of the windows clean? Why didn’t the workers tell us that they had broken a garden statue? The must have known they had broken it since the statue was placed back together in the spots where it was completely cracked-off. Why didn’t Fish Window Cleaning offer to reimburse us for the statue? The bottom line is that Fish Window Cleaning came out twice, failed to clean windows we had paid to have cleaned and broke our garden statue. We left 3 messages with them about these issues, but they never returned our call. One of the windows that they couldn’t clean is a large window above my front door. I am constantly reminded every time I look at that window, what a terrible job Fish Window cleaning did. Avoid them! They say they care about customer satisfaction, but their actions speak louder than words. Grade = F.

very well done, timely, and professional

Excellent response to initial request for quote. Great job done by two professional and accomadating young men! Great job...very satisfied!

Went very well. Windows looked great.

I used this company last year (2017) and was delighted with their responsiveness and the quality of their work. So this year I had no hesitation in calling them again. However, it was a different story right from the beginning. I could never get hold of anyone by phone. Always got only voice mail and no one returned my call. Then I finally sent them an email and did get a response and was able to schedule the cleaning. I asked a couple of times if the price would be the same as the previous year, but Danyelle never gave me clear price commitment, so I assumed then that would be the case. The evening before my scheduled service, I sent her an email confirming that they were coming and received a confirmation that morning that they would definitely be there. When the time came, however, they did not show up. I waited an hour and had delayed other plans so I could have this work done, but they never called or showed up. I tried to call them, but once again got only voice mail with no return call! The next day (after contacting them by email) I received an apology email from Danyelle saying the crew got delayed on an earlier job and she was out doing estimates and didn't know about the delay. However, that is not an acceptable explanation as far as I am concerned. I do not understand the reason for the awful communication practices within this company. Don't they all have cell phones?! Why don't they respond to voice mail messages? Why don't they communicate with each other and with their customers when there is an unexpected problem. Just awful. I would not recommend this company unless you are willing to deal with frustration and wasting your time!

She did a fabulous job. I really felt like it was money well spent. She also did my detached garage which I did not expect to be done, but I was very pleasantly surprised!

Very good service. Had to reschedule due to nasty fall weather but the job was completed nicely and they made sure the gate to my yard was closed so my dog didn't escape! I'd definitely hire them again.

Very well, both were friendly and courteous, they did what was suppose to be done, and had me check if everything met up to par, which it did!

I purchased an angies list deal after having a hard time getting any callbacks. They showed up promptly, but threw so much of the gutter material on the lawn, deck, gardens, shrubs, I spent more time cleaning up rotting leaves mixed with shingle granules than i would have cleaning the gutters myself.

Cleaner was very professional and efficient.

Efficient and clean. I use Fish for all our window cleaning and gutter cleaning.

They were easy to work with: courteous, prompt, professional. I was pleased.

It appears that the gutters are clear and ready for winter

While the company was responsive in following up on my purchase, and flexible on the dates, they went to the wrong house and cleaned their gutters instead of mine. There is a street address in the next town over with a similar address. This happened despite confirming my address. When I contacted them about this, they quickly stepped up to remedy the situation and were out the next day to clean my gutters. They seem to go through the job pretty quickly, so I thought I would inspect their work. I noticed that quite a few leaves were left in the gutter. Although they did get the bulk of them, I would estimate that they left more than 10% of the leaves behind. I don't expect every last leaf to be cleaned out, but they left far too many behind. If they had just taken another 10 minutes, they could very easily have cleaned the gutters better. I ended up cleaning up the lower level roofs as a result of their carelessness. Just another chance for a company to do a money grab before the end of the season. I won't hire again, even with the same deal.

Tbe men were prompt and courteous. We are very satisfied with them and the job.

Quick and smooth operation. When their billing department accidently billed me, I called and was satisfied with the person on the phone and her professionalism.