DP Customs

Interior Painting, Drywall, Exterior Painting,

About us

Need a roofer in Rochester, NY? Looking for home improvements? Welcome to DP Customs N-Terior & X-Terior, located in Rochester, NY. Our fully licensed and insured general contractors specialize in all of your home improvement needs! Whether you need gutters, flooring, countertops, roof repairs, home addition builds or carpentry service, contact us today at 585-820-7022!

Business highlights

33 years of trusted experience

Services we offer

Home Improvements, Kitchen, Bathroom & Bathroom Remodeling, Roofing, Siding, Windows & Custom Decks. General Contracting.

Amenities



Accepted payment methods

Check

Photos of past projects

Reviews

4.4181 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
59%
4
23%
3
7%
2
7%
1
4%


Rating CategoryRating out of 5
quality
4.5
value
4.6
professionalism
4.4
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 51-75 of 181 reviews

Teresa C.
01/2015
5.0
interior painters
  + -1 more
They came on New Year's Day (impressive) and were fast, efficient, and really good. The only downside was they accidentally got paint on a shirt that I forgot and left on the dryer. I was quite happy. Their head guy was quite sick, so they were late, but I can't count them off much for that. I was glad they came.
Description of Work: I bought a Big Deal for $199 Painter for a Day. They painted my ceilings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$199

Response from DP Customs
Hello This Is Derrick With Dp Customs Please Let Me Apologize On Behalf Of My Crew That Got Paint On Your Shirt.. Please Let Me Point Out The Positive You Said That The Work Was Impressive Fast Efficient And Really Good. We Really Appreciate The Positive Words.

Brent S.
01/2015
4.0
interior painters
  + -1 more
Painter did a fine job with the space and was both professional and courteous. The deal was specified as eight hours of painting, but when talking with the manager/owner, I was told that it is more of a job based deal. Also, after I specified I was outside of a certain range for them, I was informed I would need to pay an extra $20 to come to my location. That was not outlined in the details and I informed them they should resolve that problem. Ultimately, I was not charged the $20, but someone may not appreciate that extra $20 charge. None of these issues would cause me to not recommend DP Customs.
Description of Work: Painted stairway and bedroom hallway

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$200

Response from DP Customs
Hello This Is Derrick With Dp Customs Please Let Me Point Out The Obvious That We Could Of Charged You But We Did Not I Would Also Like To Point Out That We Did A Fine Job With The Space And That We Were Both Professional And Courteous.Thank You For Your Review.

Mike H.
12/2014
5.0
interior painters, contractors
  + 0 more
I contacted DP Customs for some interior painting after I had a great experience this summer with some exterior paining. Prior to the painting, some minor wall repair was finished that I had not had time to complete. After the painting was complete, it became obvious that the gentleman working in the house were also capable of other finishing work, so I had some floor molding installed as well as some touch up caulking done. I believe that the work performed by DP Customs is of excellent quality and is very affordable. Each of the days DP Customs was on site, the owner came by to make sure I was satisfied with the work and to inspect the work of his employees. If you have painting or other punch list items to tackle, you'll get solid work at a very reasonable price from these guys!!!
Description of Work: Interior wall repair, painting and molding install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Mike H.
12/2014
5.0
interior painters, house painters
  + 0 more
A painter from DP Customs came out and put in a solid 8 hours of painting. The entire exterior front of the house was painted and painted well I might add. There was high attention to detail, as many things I did not catch initially was taken care of by the painter. I could not be happier with the service at the time I ordered the work until the job was completed.
Description of Work: Exterior front of the house was painted

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from DP Customs
Thanks For Noticing That We Did A Good Job And That We Paid High Attention To Detail.

John B.
12/2014
5.0
interior painters
  + -1 more
It worked out well. There was no additional cost. They were professional. Everything worked good. They were efficient. The final finish was good. They were entertaining.
Description of Work: I purchased a big deal for DP Customs. It was for three rooms of interior painting.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from DP Customs
Hello This Is Derrick With Dp Customs Thank You For Acknowledging That The Work We Did For You Was Done In A Professional and Efficient Matter.

jo E.
12/2014
4.0
interior painters
  + -1 more
They did a very nice job. The manager came in first thing in the morning and really scoped out the project. The workers were here and were very diligent about doing what they needed to do. They got it all done in one day.
Description of Work: Interior painting. I had some additional work, such as the inside of closets and books cases with an additional fee.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Kristin K.
09/2014
5.0
house painters
  + -1 more
These guys were great! Derrick, the owner, responded quickly to my request for a quote, made sure he understood the project and gave me.a good price. Jim and Leonard, my terrific crew, were excellent painters - the cleanest painting work I've ever had done. Knowledgable, professional, careful of my property, on time and friendly. Great experience - will call them again.
Description of Work: Painting exterior wood trim on my house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from DP Customs
Thank You For The Kind Words It's People Like You That Really Motivate Us Thanks Again Derrick With Dp Customs.

Eleanor C.
08/2014
4.0
interior painters
  + -1 more
Henry & Lawrence did a good job, not great. they painted over the exposed wires for light fixtures in the ceilings and didn't clean that up so when we went to put the lights back up we couldn't . had to get a tool & die kit to clean out the screw holes. they put paint cans on the window shelf and left marks all over the shelf. I thought they would do minor spackeling and fix some of the wall blemishes. they got ceiling paint on molding and didn't wipe if off, so now I need the trim done. Overall an OK experience. I' ve learn to check the details. Room sizes quoted in deal were very small, so sq ftage of deal was less that my 2 rooms.
Description of Work: The deal was walls in 3 rooms 2 coats. I had a kitchen and family room only in need of paint, so negotiated to have the ceilings done and a primer coat in kitchen. That added $250 to the deal. The deal did not include the cost of paint so my total reflects that.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$614

Response from DP Customs
Dp Customs Has And Always Will Stand Behind Our Work 100% Providing Our Customers With Exceptional Service.Thanks For Your Review I Will Make Sure That We Do Better In The Future Derrick With Dp Customs

Edward K.
08/2014
4.0
interior painters, plastering
  + 0 more
Very good wok.Older gentleman did the demo & plastering. I liked the work that he did. They cleaned up after the job
Description of Work: Repaired plaster wall water damage in closet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from DP Customs
Thanks For The Possitive Words We At Dp Customs Really Appreciate Them .

Carol H.
08/2014
3.0
interior painters
  + -1 more
Paint ing did not include ceilings. This is a bait and switch. Who paints only walls?
Description of Work: Nothing - I cancelled

Rating CategoryRating out of 5
value
3.0

$200

Response from DP Customs
I Am Sorry That Things Did Not Work Out For You And You Did Not Get A Chance To Experience The Kind Of Work That We Provide.

Tim B.
08/2014
5.0
drywall, interior painters
  + 0 more
I had to pay for the material which was drywall and corner channel. That cost was minimal approx.$20.00 the repair looks great.
Description of Work: He was very Thorough suggesting the best way to solve my problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$120

Response from DP Customs
Thank You We At Dp Customs Really Appreciate The Kind Words.

Nanette D.
08/2014
4.0
interior painters, wallpaper removal
  + 0 more
DP's workers were all very pleasant and responsive. They worked hard to complete the job as quickly as possible. There was a little minor touch up and clean up required afterwards, but they handled, what ended up to be a substantial job, quickly and efficiently. When issues arose, they were promptly and cheerfully resolved. Their help was greatly appreciated!
Description of Work: DP Customs painted 5 rooms and removed wall paper from our dining room.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from DP Customs
Thank You For The Kind Words We At Dp Customs Really Appreciate That.

VM P.
07/2014
5.0
interior painters
  + -1 more
The person who did the work (I forget his name) was very nice and very professional. He did a good, careful job. I plan to hire them to do some more work in the next few months.
Description of Work: Paint dining room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from DP Customs
Thank You For Thr Kind Words We At Dp Customs Really Appreciate That.

Mary C.
07/2014
5.0
interior painters
  + -1 more
i was a little surprised that the price basically doubled from the angie's price. i was satisfied in the end though.
Description of Work: painted 3 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$460

Response from DP Customs
Thank You For The Kind Words We At Dp Customs Really Appreciate That.

Marjorie C.
07/2014
5.0
house painters, interior painters
  + 0 more
They showed up on time, followed up, made sure I was satisfied. The cost was fair to both parties. I'm amazed at how accurately the painter cut in at corners and edges. These people are excellent for every category.I will definitely hire them for future painting jobs as well as other things that they do for household maintenance.
Description of Work: Primed and painted outside doors, several total coats and painted bathroom 3 coats.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from DP Customs
Thank You For The Kind Words We Really Appreciate That Derrick With Dp Customs.

Wanda I.
07/2014
2.0
drywall
  + -1 more
Didn't do the job right. He should of put a piece of sheetrock in and then mud it. All he did was mud it and my can light doesn't have any solid piece to grab to. Will have to hire someone else now.
Description of Work: Fixed a crack in bathroom not a problem. Kitchen didn't do what he should of done now I have to get someone else in to fix the problem should of put in a new piece of sheetrock instead just used mud and it didn't hold the light can.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$99

Response from DP Customs
Dp Customs Has And Always Will Stand Behind Our Work 100%Providing Our Customers With Exceptional Service.Clearly The Issue Was Not With The Quality Or Craftsmanship Of Our Work Ihe Issue Was With The Can Lighting That You Stated Above. Respectfully Yours Dp Customs

Joe V.
07/2014
5.0
interior painters
  + -1 more
Derrick and his crew painted the rooms of our upstairs when we just moved in, 4 rooms total. They all did a great job and cleaned up after they were done, even swept the floor. He was easy to get a hold of, and his staff was very friendly and professional. Great price as well. Would highly recommend these guys.
Description of Work: Painted 4 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from DP Customs
Thank You For The Kind Words We At Dp Customs Really Appreciate It

vanessa J.
07/2014
2.0
decks
  + -1 more
Not well. I asked for my 13x15 deck to be painted. The company sent 2 painters the first dau fpr 4 hours and claimed that covered the $199. They charged additional money for 2 ours the next dayu. Painted only the floor of the decks, not the rails or the stairs. Help painted deck.
Description of Work: Deck staining/painting

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$329

Response from DP Customs
Dp Customs Has And Always Will Stand Behind Our Work 100%.Based On The Contract Your Work Was Supposed To Be Completed In 8 Hours And It Was Supposed To Be Paint And Not Stain.The Stain Took 24 Hours To Dry So That Brought Us Into The Next Day In Order To Apply A Second Coat.Clearly Your Expectations And Your Demands Far Exceeded The Scale And Scope Of That Which You Paid For. It Was Unrealistic To believe That This Job Could Have Been Completed Properly Within The Time Frame Alloted.

Linda G.
07/2014
5.0
interior painters
  + -1 more
Very very professional, especially the employees. I have absolutely no complaints. I would highly recommend them. It was a pleasant experience.
Description of Work: 3 bedrooms painted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Response from DP Customs
Thank You For The Kind Words Its People Like You The Really Motivate Us.

Marcella S.
07/2014
1.0
interior painters
  + -1 more
His manners over the phone were terrible. I'm cancelling my order with him and finding someone else.
Description of Work: I bought a Big Deal for interior painting.

Rating CategoryRating out of 5
professionalism
1.0

$99

Response from DP Customs
This Is Derrick With Dp Customs i Would like To Apologize for What i did or Said.I I Am Not Rude And Yes I Have Manners.

Larry C.
06/2014
5.0
interior painters
  + -1 more
I didn't end up using the deal because I needed more than just the walls painted (Trim, etc)
Description of Work: I purchased a big deal for $189 for 3 Rooms of Interior Painting

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$189

Response from DP Customs
Thank You I Really Appreciate The Review Derrick With Dp Customs.

Gail S.
05/2014
4.0
drywall, handyman service, interior painters
  + 1 more
A The painters did a very good and neat job of painting. The people who fixed the hole in the ceiling made a mess of the floor because they did not put down a drop cloth. One of the painters tried to clean up the floor, but did not do a good enough job. If drop cloths had always been used, I would have given an A for all the work. I would use them again, if they promised to cover all things with drop cloths.
Description of Work: Painted 4 rooms, fixed minor problems on wall board and fixed hole in ceiling.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$500

Response from DP Customs
Thank You For Your Comments We At Dp Customs Take This Very Serious And We Will Definately Try To Do Better.Hope fully You Will Give Us Another Chance To Make Things Right Derrick With Dp Customs

Mark D.
05/2014
5.0
interior painters
  + -1 more
We had DP Customs paint our kitchen and two bathrooms. We were so pleased with their service that we happily called them back for another job in our living room. They came on short notice, and we were very pleased with the detail and care they took to complete the job. All work was inspected by the owner before the painters left the location. I will be calling them again soon for another job!
Description of Work: Painted our living room, kitchen and both bathrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from DP Customs
Thank You We really Appreciate The Kind Words [member name removed] With Dp Customs

Priscilla G.
04/2014
5.0
remodeling
  + -1 more
Contacted me in a timely manner - it was because of a personal injury that I could not go through with the work.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$195

Response from DP Customs
Thank You For The Kind Words We At Dp Customs Really Appreciate It

Richard B.
03/2014
2.0
interior painters
  + -1 more
Prepped everything for them beforehand. All they had to do was paint the walls and leave. I left for portion of the day. Charged extra $80 for two coats of paint. My wife said they needed the extra money because they painted the trim and they had to cover it. Paint looks good but not great. They would do anything to skim costs. Not very happy with company
Description of Work: $199 for Three Rooms of Interior Painting.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$80

Contact information

436 Magnolia St, Rochester, NY 14611

http://dpcustomsny.com

Service hours

Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
9:00 AM - 9:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Interior Painting,
Drywall,
Exterior Painting,
Roofing,
Handyman Services,
Pressure Washing,
General Remodeling,
Decks and Porches,
Basement Waterproofing,
Electrical,
Unfinished Carpentry,
Patios

FAQ

DP Customs is currently rated 4.4 overall out of 5.

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 9:00 PM

DP Customs accepts the following forms of payment: Check
No, DP Customs does not offer free project estimates.
Yes, DP Customs offers eco-friendly accreditations.
No, DP Customs does not offer a senior discount.
No, DP Customs does not offer emergency services.
No, DP Customs does not offer warranties.
DP Customs offers the following services: Home Improvements, Kitchen, Bathroom & Bathroom Remodeling, Roofing, Siding, Windows & Custom Decks. General Contracting.

Contact information

436 Magnolia St, Rochester, NY 14611

http://dpcustomsny.com

Service hours

Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
9:00 AM - 9:00 PM