DP Customs

Interior Painting, Drywall, Exterior Painting,

About us

Need a roofer in Rochester, NY? Looking for home improvements? Welcome to DP Customs N-Terior & X-Terior, located in Rochester, NY. Our fully licensed and insured general contractors specialize in all of your home improvement needs! Whether you need gutters, flooring, countertops, roof repairs, home addition builds or carpentry service, contact us today at 585-820-7022!

Business highlights

33 years of trusted experience

Services we offer

Home Improvements, Kitchen, Bathroom & Bathroom Remodeling, Roofing, Siding, Windows & Custom Decks. General Contracting.

Amenities



Accepted payment methods

Check

Photos of past projects

Reviews

4.4181 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
59%
4
23%
3
7%
2
7%
1
4%


Rating CategoryRating out of 5
quality
4.5
value
4.6
professionalism
4.4
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 1-25 of 181 reviews

Nancy E.
11/2022
3.0
interior painters
  + -1 more
they started the 2nd week of November and they did not come back and did not finish the job. they painted the doors and hang it in the kitchen. tried to contact them but they are not responding. the agreement they should finish it before thanks giving but they did not come back to finish the job.
Description of Work: interior painting
Rating CategoryRating out of 5
$1,300

Armand L.
11/2020
5.0
roofing, siding, basement waterproofing, interior painters
  + 2 more
Painting was done several months ago (2 rooms), no complaints. Was here on time and even had to do a 3rd coat in one room because the paint quality I had chosen was not that good. Exterior work was quoted on a Thursday and then completed the very next day. Appreciated the prompt service.
Description of Work: Interior painting, roof repair, fascia/trim repalr

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Gary H.
08/2020
5.0
house painters
  + -1 more
Great job, looks wonderful. Everyone was very nice. Finished a big job in a week!
Description of Work: Trim oh house repaired and painted

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Richard R.
07/2020
5.0
house painters, interior painters
  + 0 more
Derrick was excellent to work with as a GC, very concerned for the quality of work. Roland, who was the painter for the project was wonderful to work with; pleasant and efficient - well experienced - his trim-work was excellent. I personally believe in sticking with and supporting a good contractor with repeat business when you can. We will be calling on DP Customs again for quotes in the future as needs arise.
Description of Work: Garage interior paint job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joann A.
07/2020
4.0
house painters
  + -1 more
Good. Although they painted a different color than we discussed- it turned out good. I was pleased with the cost and quality of work
Description of Work: Shutters painted

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Janice H.
06/2020
5.0
house painters
  + -1 more
Excellent. He was responsive, timely, and dependable. The work was performed on time.
Description of Work: Exterior painting for a Certificate of Occupancy

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Margaret T.
06/2020
5.0
basement waterproofing, house painters
  + 0 more
Derek was prompt in responding to my initial contact. He gave me an estimate and got the job done quickly. Both Derek and his employee Tim were polite, professional and got the job done.
Description of Work: An outdoor wooden fence needed staining

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Terry C.
06/2020
5.0
house painters
  + -1 more
I'm very happy with the quality of work and extremely happy with the timeliness of the project from start to finish.
Description of Work: I needed the exterior of my house painted.
Rating CategoryRating out of 5
Yes, I recommend this pro

Timothy O.
09/2018
4.0
decks, interior painters, patios
  + 1 more
We selected DP Customs from a shortlist of four firms we attempted to get quotes from (one firm did not even bother to show up to provide us with an estimate). DP Customs was not the least expensive, or the most expensive, but they did impress me as the one company that understood what they were doing and what the project entailed. They were the only firm to include replacing the cedar shingles that had rotted (the others would only caulk them). The crews that were sent out were hardworking and professional. However at least one crew was subcontracted and there schedule and that of DP Customs seemed to have some conflict as the order of the project seemed to be done in a very illogical way. Such as staining the entire house before replacing the cedar boards that were to be replaced. This only resulted in more work for them, no real effect on the overall outcome of the project. Overall I was pleased with the project and would hire DP Customs again,
Description of Work: Stained House and Deck

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$3,500

Gail S.
01/2018
4.0
house painters, interior painters
  + 0 more
They did a good job on most of the work, but not complete on the facia. They don’t have a ladder, climbed up on the roof and layer down next to edge to paint the facia, but could not see what they were painting. Thus they missed some spots.
Description of Work: Stained outside top floor of house.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Ellie K.
07/2017
4.0
interior painters
  + -1 more
A little confusion regarding the job at first. Afterwards all went well.
Description of Work: Painted family room

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

Bonnie S.
04/2017
5.0
interior painters
  + -1 more
Painted bathroom and dressing area. Tight corners but painter did an excellent job.
Description of Work: painting master bathroom and adjoining closet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kiya B.
04/2017
5.0
interior painters
  + -1 more
Excellent work as usual. Really accommodating and professional. Always a pleasure to work with DP Customs!
Description of Work: 2 room paint job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Evelyn A.
04/2017
5.0
interior painters
  + -1 more
In and out fast, painting was done to my satisfaction.
Description of Work: Interior painting, one small room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gail S.
02/2017
4.0
handyman service, interior painters
  + 0 more
OK. Painting mostly good, but did drip a few times. Made a mess on flour when fixing hole, tried to clean up, but didn't do a good job. should have put down a drop cloth.
Description of Work: Painting 3 rooms and fixing a hole in ceiling.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gail S.
01/2017
4.0
interior painters
  + -1 more
Walls and ceilings were well painted. They made a few mistakes, getting some paint on baseboard and some on ceiling fixtures. They did a good job of patching the ceiling, but were messy. They tried to clean up the hardwood floor, but didn't succeed. They should have put down a drop cloth and taped around fixtures.
Description of Work: They painted 4 rooms. Painting walls and ceilings and patched one spot in ceiling.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300,400

Deborah B.
10/2016
5.0
interior painters
  + -1 more
They painted a large living room and a study. I am very pleased with their service. It was exactly what I wanted.
Description of Work: I purchased 2 deals for $299 for Three Rooms of Interior Painting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$598

Catherine L.
07/2016
5.0
interior painters
  + -1 more
We had a great experience with DP Customs. After having purchased a Groupon for discounted interior paining, we scheduled an appointment-- the initial phone call was a little brusque. But Jason Branch came to paint our room just a few days after we called and he was wonderful. We couldn't believe the skill with which Jason cut in and did the trim paint without any painters tape. The edges of the room are impeccably even, and the paint was rolled on really smoothly. Also, we have white carpet (!) and the work was done without any stains or issues with paint getting on the floor. We can't say enough about how kind and talented Jason was. We plan to call him in the future for help with other painting jobs.
Description of Work: We had one room in our house painted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$50

Chris C.
07/2016
4.0
interior painters
  + -1 more
OK. The owner was a bit brusque, and when asking questions he seemed annoyed. The gentlemen he had doing the work were very friendly. The job took twice as long as I had thought, but that wasn't an issue for me. The painting they did was adequate - in one room there are noticeable lines in the paint and that's why I hired painters, I didn't want lines. I'd hire the specific gentlemen I had painting, but with the awareness of what I was getting.
Description of Work: Painting three rooms

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$420

frank L.
04/2016
4.0
interior painters
  + -1 more
Job was scheduled for day after call was placed. (Great response!) Was expecting one interior painter for the day, provider sent two painters for the half day. (Equivalent) Quality of overall work was good, but one narrow area between closets showed significant brush marks. Real issue was lack of professionalism: Painters asked for a radio to listen to music (should have brought their own). One painter used microwave to heat his breakfast without permission (while I was out getting second gallon of ceiling paint), and later asked if I had coffee and potato chips for a snack.
Description of Work: Painted bedroom ceiling (1 coat) and walls, (2 coats). Would have liked trim painted, time permitting.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$200

Response from DP Customs
Hello This Is Derrick With Dp Customs Please Let Me Apologize For The Actions Of My Guys.I Will Have A Conversation With Them About What Transpired At Your Home.Thank You For Your Feed Back We Will Try To Do Better.

Laura H.
04/2016
5.0
interior painters
  + -1 more
The two painters who came to do the work were great. They were polite and courteous, worked efficiently with the time. Their workmanship was superb. They cleaned up after themselves and left no trace (besides great work).
Description of Work: Painted walls and molding in one room and two floors in basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from DP Customs
Hello This Is Derrick With Dp Customs I Would Like To Thank You For The Kind And Polite Things You Said About Us.We Are Not Perfect But We Try To Do A Good Job Every Time.

kevin J.
04/2016
3.0
interior painters
  + -1 more
They were supposed to put two coats, but they didn't do that. They didn't do any sealing. I wasn't home, and they sent my wife out to get some more paint, and she went and got it, but she said they didn't even need it. It wasn't good. The interaction was okay. The worst part was that the first guy we got was supposed to repair the dry wall and make it ready to paint it, and he was the worst guy. The cost ended up being like $600 or $700 because they said this room is too big and it counts as 2 rooms, and the other room they did the ceiling, but they didn't do any of the trimming, and in the kitchen they didn't do the trimming around the window sills which I thought would be included. I wouldn't recommend them. The room was 10x12 so everything was extra. The ceilings weren't included and it ended up more than what we thought we would pay. It was misleading. It didn't look very good when they were done.
Description of Work: They did interior painting.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$650

Response from DP Customs
Hello This Is Derrick With Dp Customs Please Let Me Apologize For What You experienced At Your Home.Because Of All The Time That Elapsed From The End Of The Job Until Now I Am Really Not Sure What Took Place Back In August.I Would Like to say That When You Paid For The Work And Was Not Satisfied We Could Have Took care Of Any Issues At That Time

Bonnie M G.
04/2016
5.0
drywall, electrician, interior painters
  + 1 more
Went well. They were on time & got the job done quickly. They had me remove all outlet & light switch plates, spackle & sand holes/spots before their arrival date. Did great job in bedrooms, but left paint on baseboards in bathroom which could have been wiped off with a damp cloth at the time, but I didn't notice till after he had left & the paint was dry. Just as easy to paint myself than have him come back. The bedrooms were done very well though.
Description of Work: Painted two bedrooms & one small bathroom.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$239

Response from DP Customs
Hello This Is Derrick With Dp Customs Please Let me Start Off By Saying That We Appreciate Your Review.I See That there Were A couple Of Small Things That Got Missed And I Do not Take It Likely But Over All You Said That My Guys Did Do A Good Job.

Shawn B.
04/2016
5.0
interior painters
  + -1 more
Great they we in and out quickly and painted the room i did not want to paint. It has a textured ceiling and space above cabinets that's hard to reach. It is not painted like a work of art but you have to remember if you want to get a high end job you can complain about go with a painting company that does that kind of work. These guys did better than me and way faster.
Description of Work: Painted ceiling and walls of kitchen and attached small room.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Response from DP Customs
Hello This Is derrick With Dp Customs I Am Glad That You Liked The Work that We Did For You.

W Glenn J.
04/2016
4.0
interior painters
  + -1 more
He came out fine in a reasonable amount of time. He did a pretty good job. He seemed eager to leave, but what he did was nicely done. He could have not given the impression that he wanted to leave. He did some things I said and he seemed almost surprised that I asked for more in that same time period.
Description of Work: We purchased a Big Deal for DP Customs. It was an interior painter for $249 for up to six labor hours of trim painting. He painted some trimmings.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0


Response from DP Customs
Hello This is Derrick With Dp Customs .Thank You For Pointing Out That we did a good job For you.

Contact information

436 Magnolia St, Rochester, NY 14611

http://dpcustomsny.com

Service hours

Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
9:00 AM - 9:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Interior Painting,
Drywall,
Exterior Painting,
Roofing,
Handyman Services,
Pressure Washing,
General Remodeling,
Decks and Porches,
Basement Waterproofing,
Electrical,
Unfinished Carpentry,
Patios

FAQ

DP Customs is currently rated 4.4 overall out of 5.

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 9:00 PM

DP Customs accepts the following forms of payment: Check
No, DP Customs does not offer free project estimates.
Yes, DP Customs offers eco-friendly accreditations.
No, DP Customs does not offer a senior discount.
No, DP Customs does not offer emergency services.
No, DP Customs does not offer warranties.
DP Customs offers the following services: Home Improvements, Kitchen, Bathroom & Bathroom Remodeling, Roofing, Siding, Windows & Custom Decks. General Contracting.

Contact information

436 Magnolia St, Rochester, NY 14611

http://dpcustomsny.com

Service hours

Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
9:00 AM - 9:00 PM