DP Customs

Interior Painting, Drywall, Exterior Painting,

About us

Need a roofer in Rochester, NY? Looking for home improvements? Welcome to DP Customs N-Terior & X-Terior, located in Rochester, NY. Our fully licensed and insured general contractors specialize in all of your home improvement needs! Whether you need gutters, flooring, countertops, roof repairs, home addition builds or carpentry service, contact us today at 585-820-7022!

Business highlights

33 years of trusted experience

Services we offer

Home Improvements, Kitchen, Bathroom & Bathroom Remodeling, Roofing, Siding, Windows & Custom Decks. General Contracting.

Amenities



Accepted payment methods

Check

Photos of past projects

Reviews

4.4181 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
59%
4
23%
3
7%
2
7%
1
4%


Rating CategoryRating out of 5
quality
4.5
value
4.6
professionalism
4.4
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 151-181 of 181 reviews

Candi D.
05/2015
4.0
drywall, interior painters
  + 0 more
unknown
Description of Work: They did three repairs on the dry walls. They made some mess where it could be avoided and they should use their cleaning equipments rather than using ours.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

$99

Response from DP Customs
Thank You For Your Review We Try To Do A Good Job Every Time But Sometimes We Fall Short We Will Try To Do Better Next Time Derrick With Dp Customs.

Nancy M.
05/2015
5.0
drywall, interior painters
  + 0 more
unknown
Description of Work: repair of cracks in plaster wall

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$80

Response from DP Customs
Thank You For Your Review Derrick With Dp Customs.

Deborah D.
05/2015
5.0
interior painters
  + -1 more
unknown
Description of Work: 8 hours of painting. The painter did a very nice job in a stairway, the ceiling, walls and trim as well as all the stair risers. There was a great deal of cutting in and he did an excellent job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from DP Customs
Thank You For Acknowledging That The Painter Did A Great Job And That You Were Pleased.

Cindi B.
05/2015
5.0
drywall, interior painters
  + 0 more
unknown
Description of Work: Repaired ceiling with large piece of sheet rock. Job well done. Bigger job than they anticipated so it did cost me a little more than I had planned on, but the job was finished in a timely fashion.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Response from DP Customs
Thank You For Your Review I Really Appreciate It Derrick With Dp Customs.

Anne B.
04/2015
5.0
interior painters
  + -1 more
unknown
Description of Work: Repaired damaged garage wall area (approximately one and a half feet across). Work was well done and the area cleaned up at completion.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from DP Customs
Thank You For Acknowledging That We Did A Good For You This Is Derrick With Dp Customs.

Patricia T.
04/2015
2.0
interior painters
  + -1 more
unknown
Description of Work: Fixed cracks and painted. Did not tape corner crack before painting. Did not show up on time. When I called to see if they were coming, I was told the individual was busy working on something else even though he was supposed to be at my house!

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Response from DP Customs
Hello This Is Derrick With Dp Custom We Do Appreciate Your Review We Do Apologize For Your Experience We Will Do Better Next Time.

linda F.
04/2015
5.0
drywall, interior painters
  + 0 more
unknown
Description of Work: painted one room, did one coat for $99 |It required priming, they supplied primer and we agreed on $25 to apply it |I spackled holes ahead of time as agreed to and covered my furniture |One person did the job in 4 hours time and was supervised before and after by contractor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from DP Customs
Hello This Is Derrick With Dp Customs I Am Glad That You Were Happy With The Work That We Did For You.

Michael M.
04/2015
4.0
interior painters
  + -1 more
unknown
Description of Work: Painted a single room. I am happy with the outcome and the price is terrific. Would use again.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from DP Customs
Hello This Is Derrick With Dp Customs I Am Glad That You Are Happy With The Job That We Did For You.

Sharon O.
03/2015
5.0
interior painters
  + -1 more
They were great.
Description of Work: Big Deal: $599 for Three Painters for a Day They painted the downstairs area

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$599

Response from DP Customs
Hello This Is Derrick With Dp Customs It Was A Pleasure Meeting You I Am Glad That We Were Able To Do A Good Job For You.Glad You Liked It.

Robert B.
03/2015
5.0
interior painters
  + -1 more
unknown
Description of Work: Painted our kitchen. He did an excellent job. Very professional and neat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from DP Customs
Thank You For Your Response I Hope That We Can Do More Business In The Near Future Thanks Derrick With Dp Customs.

Douglas J.
01/2015
5.0
interior painters
  + -1 more
unknown
Description of Work: Painted a large rec room, hallway, bedroom, and stairway. Overall things went well. They were a little slow to respond at first but I blame that fully on the holiday season. On painting day a crew of three men came out and two coated my basement (which I had already primed) in approximately 3 hours. This was 780 sqft of space PLUS I asked them to repaint the stairway. All the guys were nice and I'd recommend them to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$289

Response from DP Customs
Thank You For Allotting Dp Customs The Opportunity To Paint For You .We Really Appreciate That Derrick With Dp Customs.

Lou Anne J.
01/2015
5.0
interior painters
  + -1 more
unknown
Description of Work: Very happy with this service. Work was completed as I requested in the time allotted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from DP Customs
Thank You I Am Glad That Everything Worked Out Derrick With Dp Customs.

Glenda P.
12/2014
4.0
drywall, interior painters
  + 0 more
It went well.
Description of Work: Plastered over ceiling cracks in a bedroom and a hallway. They worked efficiently and were courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$160

Christopher B.
12/2014
5.0
drywall, interior painters
  + 0 more
All went well.
Description of Work: Some drywall repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Bonnie S.
10/2014
5.0
interior painters
  + -1 more
unknown
Description of Work: I had a bathroom and adjoining dressing area and master closet painted. The painter did an excellent job, and I would definitely hire DP Customs again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from DP Customs
Thank You For The Kind Words We At Dp Customs Really Appreciate That.

Gregory L.
10/2014
5.0
handyman service, hardwood floor, interior painters
  + 1 more
.
Description of Work: We purchased an Angie's List deal for painting, and we were quite impressed. We then had them do some additional work... more painting, replace stairway carpet, refinish hardwood floors, fix powder room sink and shower. The team of workers were friendly and professional. Derrick, the owner, made some excellent recommendations and made certain we were satisfied with the work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from DP Customs
Thank You For The Kind Words We At Dp Customs Really Appreciate That.

Clayton O.
10/2014
5.0
interior painters
  + -1 more
unknown
Description of Work: RThe painter was excellent, corteous and ver professional. Knows painting as his art

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from DP Customs
thank You For The Kind Words We At Dp Customs really Appreciate That.

Lisa G.
09/2014
4.0
drywall
  + -1 more
.
Description of Work: I needed drywall repaired going up my staircase. We bought a sheet of drywall and I wanted the entire sheet put up along with the corner bead. My room mate was home (not me ) when they came and they said it wasn't necessary to replace the whole thing, just a 2 x 2 piece where the water damage was. The point is, I paid for $100 for an hours worth of their time, as well as an entire sheet of drywall. They didn't replace the whole thing as I had asked and they didn't put a new piece of corner bead in either. They were in and out in about 20 minutes when I paid for an hour.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from DP Customs
Dp Customs Has and Always Will Stand Behind Our Work 100% Providing Our Customers With Exceptional Service.The Customer Asked Us To repair A Spot In The Ceiling That Was Smaller Than a 1x1 We Also fixed A Spot In The Kitchen Along With The One In The Hall.It Did Not Make Sense To Replace A 4 x 8 Foot Area Of The Ceiling That Was Smaller Than A 1 x 1 With A Whole Sheet Of Sheetrock.The Deal That She Purchased Was $99. For $200.Worth Of Dry Wall And Plaster Repair.We Were Both Being Price Conscience As Well .The Only Price That Was Occurred Was The Price Of The Sheetrock At $10.

barb M.
09/2014
3.0
interior painters
  + -1 more
unknown
Description of Work: Started off fine, but because of a lengthy personal delay on my part, Derrick added on $50 for an expired deal. No mention of this was ever made during the couple of times we spoke over the months trying to schedule the job. He could have warned me! I ended up cancelling the deal. I too work hard for my money, and the unexpected charge was something I couldn't deal with! Happily Angie's List understood too!!!
Rating CategoryRating out of 5

Response from DP Customs
Dp Customs Has And Always Will Stand Behind Our Work 100% Providing Our Customers With Exceptional Service.Clearly The Issue Was Not With The Quality Or Craftsmanship Of Our Work .The Issue Was Her Being Charged $50 For A Sixth Month Expired Deal That She Let Run Out.

TERESA W.
09/2014
2.0
interior painters
  + -1 more
unknown
Description of Work: I'm a little uneasy about this. Am I being too picky? I just expected a better job than I could do from professionals. It was much quicker than I could do but messy in many ways. | |Painted two rooms. | |DP Customs made arrangements quickly and arrived nearly at the time agreed upon, |even picking up the paint I'd already paid for which was a great favor to me. They were quite conscientious about asking me which color I wanted where, if there |was any choice to be made. |. |1) I was pretty disappointed that the only prep work they did was to wipe away |a few cobwebs I'd missed. NO spackle, no filling, no sanding even though the posted job description said that would be done. And worst of all, no tarps over my furniture. I have found at least three spots of light paint on my navy blue loveseat. In my two rooms with most of the furniture piled in the middle of the rooms, five guys was a bit crowded . That I hate prep work was one big reason I was willing to pay "professionals" to paint. I CAN paint but hate prep and was eager to have it done in a short time. Would have taken me a couple of weeks by myself. | |2) An arched doorway into my entry has a fine straight line between the new light tan paint and the off-white old paint of the entry area where it should be on one side, but has several globs of the new tan color where it doesn't belong on the other side of the arch. | |3) One of the trim boards near the floor has a couple of bare marks from where they wiped paint off the oak flooring. And a few inches down from that there remains a bit of paint on the flooring right next to the trim board. | |4) One of the painters asked my permission to rinse out brushes in the laundry sink in the basement which was fine. But the second painter who washed his brushes there managed to leave globs of semi-dried paint all over the soapstone sink and clearly had enough paint on his brushes to clog the drain for a while. | |5) They were very eager that I inspect the job when they were near finished. |I expect I didn't see the problems described here because they hadn't added |any lights. It was a gray day and the lighting wasn't great. When I paint I add several gooseneck lamps and point them right where I am working. |I just cannot imagine painting without extra light. | |6) I have a couple of built-in book shelves with arched tops. The guy who |worked on one of them did not remove the shelves to paint the wall behind them, even though I suggested that he do so. All he'd have to have done would be to lift one end of the shelf. Nor did he paint the bottom of the shelves except where he slopped the tan paint onto the white shelves. They would have been quite easily removed. The book nook on the other side was properly done by a different painter. | |7) I haven't tried opening most of my casement windows yet but they look |thoroughly painted shut. Same for the little cupboards below the built-in bookcases which were not painted inside. Most of the casement windows |are firmly painted shut. | | |My take on this is that there was a wide range of skills/experience among the |painters. A couple were well experienced and careful but one was not and was |klutzy besides. He walked around with paint on the bottom of his shoe. I caught it soon enough that I could scrub it off the oak flooring and slate entryway and it |doesn't show much on the Oriental-print carpet. |Same guy who left the shelves unfinished and the laundry sink a mess. | |Also, I didn't quite realize I'd already paid the $299 deal price via credit card, so when they asked for $360 it didn't seem unreasonable; there are eight casement windows with normal trim. Only one door has any trim. However, the deal was for three rooms and while my TWO rooms are slightly larger than average, the square footage was less than the specified dimensions. | |So, in sum, I would not recommend this outfit even though some of them are competent and conscientious. I am not even willing to let them come back and attempt to fix the problems. I can touch up paint and force the windows open and then touch them up extensively, but I do not know how to remove the |paint from my relatively new loveseat. |

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0


Response from DP Customs
Dp Customs Has And Always Will Stand Behind Our Work A 100% Providing Our Customers With Exceptional Service.I Apologize For Any Inconvenience That This May Of Caused You.I Am Always Just A Phone Call Away And Always Willing To Come Back To Take Care Of Any And All Of The Issues You Were Not Happy With.Please Call Derrick At 585-820-7022 Thanks.

Cheryl P.
08/2014
5.0
interior painters
  + -1 more
unknown
Description of Work: Painted Living Room. Henry was very friendly and professional. |When asked, he had great suggestions for future work we have planned. |I would definitely contract them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from DP Customs
Thanks For The Kind Words We At Dp Customs Really Appreciate That

Rosemary C.
08/2014
3.0
interior painters
  + -1 more
unknown
Description of Work: painted three bathrooms. did not expect four gentlemen. very uncomfortable. expected one painter.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$299

Response from DP Customs
Hello This Is Derrick With Dp Customs I Would Like To Apologize For Any Inconvenience That We May Have Caused You.However Our Intentions Were Not To Make You Uncomfortable But To Make Sure That We Got The Three Rooms Done.

Kiya B.
08/2014
5.0
drywall
  + -1 more
Fast, efficient, professional.
Description of Work: drywall repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Response from DP Customs
Thanks For The Kind Words We Really Appreciate The Review .Hope To Talk To You Soon About That Other Work That We Discussed. Derrick With Dp Customs.

Donald Y.
08/2014
5.0
interior painters
  + -1 more
unknown
Description of Work: Went ok. Painting cost an additional 275.00 to paint less square footage then the original Angie's List price.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Response from DP Customs
Thanks For Your Review We At Dp Customs Really Appreciate It.

Marie S.
08/2014
5.0
interior painters
  + -1 more
unknown
Description of Work: The deal was a room painted for $99 but did not include trim or ceiling. Once the walls were painted I asked for an estimate for the trim. The painter did such a great job I asked to him to continue painting the trim in my hallway. |Leonard did a great job and I would definitely ask for him if I use the company again. He takes great pride in his work and has been painting for over 40 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from DP Customs
Thanks For The Kind Words I Will Be Sure To Pass On That Information.

Contact information

436 Magnolia St, Rochester, NY 14611

http://dpcustomsny.com

Service hours

Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
9:00 AM - 9:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Interior Painting,
Drywall,
Exterior Painting,
Roofing,
Handyman Services,
Pressure Washing,
General Remodeling,
Decks and Porches,
Basement Waterproofing,
Electrical,
Unfinished Carpentry,
Patios

FAQ

DP Customs is currently rated 4.4 overall out of 5.

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 9:00 PM

DP Customs accepts the following forms of payment: Check
No, DP Customs does not offer free project estimates.
Yes, DP Customs offers eco-friendly accreditations.
No, DP Customs does not offer a senior discount.
No, DP Customs does not offer emergency services.
No, DP Customs does not offer warranties.
DP Customs offers the following services: Home Improvements, Kitchen, Bathroom & Bathroom Remodeling, Roofing, Siding, Windows & Custom Decks. General Contracting.

Contact information

436 Magnolia St, Rochester, NY 14611

http://dpcustomsny.com

Service hours

Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
9:00 AM - 9:00 PM