DP Customs

Interior Painting, Drywall, Exterior Painting,

About us

Need a roofer in Rochester, NY? Looking for home improvements? Welcome to DP Customs N-Terior & X-Terior, located in Rochester, NY. Our fully licensed and insured general contractors specialize in all of your home improvement needs! Whether you need gutters, flooring, countertops, roof repairs, home addition builds or carpentry service, contact us today at 585-820-7022!

Business highlights

33 years of trusted experience

Services we offer

Home Improvements, Kitchen, Bathroom & Bathroom Remodeling, Roofing, Siding, Windows & Custom Decks. General Contracting.

Amenities



Accepted payment methods

Check

Photos of past projects

Reviews

4.4181 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
59%
4
23%
3
7%
2
7%
1
4%


Rating CategoryRating out of 5
quality
4.5
value
4.6
professionalism
4.4
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 101-125 of 181 reviews

Ann P.
05/2016
5.0
interior painters
  + -1 more
unknown
Description of Work: The provider did a good job. He is apparently very busy so I did have to be patient after making the first phone call. I would recommend him to others. My house looks great. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

Mary Ann B.
05/2016
5.0
interior painters
  + -1 more
unknown
Description of Work: Everything went well and they did a good job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynne W.
05/2016
5.0
interior painters
  + -1 more
unknown
Description of Work: Leroy did a great job painting and was very easy to have around.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Teresa C.
04/2016
4.0
interior painters
  + -1 more
unknown
Description of Work: They painted the majority of my ceilings. Good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from DP Customs
Hello This Is Derrick With Dp Customs And I Would Like To Thank You For your Review.

Marie S.
04/2016
5.0
remodeling, interior painters
  + 0 more
unknown
Description of Work: painted a livingroom but had additional painting done when I saw the quality of work. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from DP Customs
Hello This Is Derrick With Dp Customs And I Would Like To Thank You For The Review And Pointing Out That We Did A Good Job For You.

Jason S.
04/2016
3.0
interior painters
  + -1 more
unknown
Description of Work: Fit me in on a tight time table. The priming work was already done. Arrived on time. Worker did take numerous smoking breaks, but completed job in a day. Unfortunately, once the paint finally dried it was evident that there were numerous spots missed, requiring us to go back over areas to ensure walls were covered.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$99

Response from DP Customs
Hello This Is derrick With Dp Customs Please Let Me Start Off By Saying That I Appreciate Your Review .You Point Out Some Bad Things As Well As Some Good Things That We Have Done.I will Also Like To Say That Anything You May Notice After My Guys Leave Please Do not Hesitate To Call Me Always Willing To Come Out to Fix It .

ISIDRO V.
03/2016
1.0
handyman service, roofing
  + 0 more
.
Description of Work: It was an Angieslist.com list deal for a review and small repairs of roof, with a complete report including photographies. But these people were only on the roof 3 minutes and gone. I have to call them and just said I need 3 pipe boots

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$99

Response from DP Customs
Hello this is Derek with dp customs let me start out by saying that I responded to you by phone and e-mail. I saw and spoke to your wife and tried to explain what I noticed about the roof. She told me to get in contact with you so I did via email and phone I told you the price and the problem and never heard anything back from you. I did the job that i was supposed to do not sure why you gave such a negative review.

Kristi L.
02/2016
2.0
interior painters, roofing
  + 0 more
unknown
Description of Work: Derrick missed the first appointment completely. I had to call him to get it rescheduled. When the second appt was met, the person spent 15 minutes on my roof and left. There was no 'winterization' or even any conversation. I had enough at that point. No way to do professional business.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$99

Response from DP Customs
Hello this is Derek with dp customs please let me start out by apologizing. My guy went to your home did the inspection and contacted me. He let me know that your roots seemed to be in good shape.H he didn't notice anything out of place.

Anna P.
02/2016
5.0
roofing
  + -1 more
unknown
Description of Work: I only gave him a B on the quality because honestly, he did work on the roof, so it is not as if I can get a close up look on the work. And our winter has been mild so I cannot say if there are any leaks or such. But he was very responsive, kept in touch with me as to when he could come out, and any changes in that if necessary. And I gave price a B because again, since it was the roof, I am not really sure of all the work that was done up there.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from DP Customs
Hello this is Derek with dp customs I really appreciate the fact that you took out the time to give us a positive review thanks.

suzette Z.
02/2016
5.0
handyman service, interior painters, roofing
  + 1 more
unknown
Description of Work: Inspected roof and caulked a few areas. Fixed area of leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$89

Response from DP Customs
Hello this is Derek with dp customs I would love to thank you for your positive feedback thanks.

Rickey H.
02/2016
2.0
interior painters
  + -1 more
unknown

Rating CategoryRating out of 5
responsiveness
1.0


Response from DP Customs
Hello this is Derek with dp customs I would really like to know why you chose to leave a negative review. due to the fact that you and i never even had a phone conversation and we never set up an appointment. you called me i missed your call and i called you back you missed my call. You emailed me and I emailed you back thus we never connected

Kiya B.
01/2016
4.0
interior painters
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from DP Customs
Hello this is Derek with dp customs I would love to thank you for your positive feedback thanks

Cheryl R.
01/2016
5.0
interior painters
  + -1 more
.
Description of Work: Painted three rooms. Very professional, punctual, and friendly. Would call them again.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from DP Customs
Hello this is Derek with dp customs I would love to let you know that we appreciate you pointing out some of the positive things that you experienced with dp customs I really appreciate you for that thanks

Antoinette S.
01/2016
5.0
interior painters, roofing
  + 0 more
unknown
Description of Work: they replaced our roof

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from DP Customs
Hello this is Derek with dp customs I would love to thank you for your positive feedback thanks

Shaleeya M.
01/2016
3.0
drywall, electrician, interior painters
  + 1 more
.
Description of Work: I purchased the 199 special for two rooms. The owner called me and said that I had to remove all outlet plugs and spackle. The owner and worker showed up on time, but the owner started adding all of these additional charges for the trim, the closet in the amount of 500! The owner only scheduled 1 worker for the two rooms, which clearly were a 2 day job, and demanded payment up front. I also gave him the workers tip, but that never made its way to the worker. The worker himself was great, worked the entire time he was there and even came back every afternoon for 3 days straight after working at other jobs to try to finish up at my house. Overall I had a great experience with the worker himself but would never hire the company again.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$800

Response from DP Customs
Hello this is Derek with dp customs let me start out by saying that you paid for two rooms walls only. Trim and closets were added reflecting the price above. I was leaving out of town the next day and she asked if I wanted to be paid before I left and I agreed. The reason that I only brought one of my painters is that he could have gotten the two rooms walls only painted in one day. When she added on extra work that was going to take longer to get done. Not quite sure what issues that she had with me personally but I know that we did for a great job at her house

Kate L.
12/2015
5.0
interior painters
  + -1 more
unknown
Description of Work: Job well done.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from DP Customs
Hello this is Derek with dp customs I would love to thank you for your positive feedback thanks

michele F.
12/2015
5.0
interior painters
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from DP Customs
Hello This Is Derrick With Dp Customs I would Like To Thank You For Giving Us A Review

patty D.
12/2015
2.0
interior painters
  + -1 more
unknown
Description of Work: It was a bait and switch. Pd $229.00. for the deal. Did not give a clear or written estimate. Charged extra after work completed. Very frustrating. Do not use.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$525

Response from DP Customs
Hello This Is Derrick With Dp Customs Please Let Me Start Off By Referring To The Deal That You Purchased.Your Deal Included Three Rooms Walls Only. You Chose To Paint Two Rooms Walls Ceilings And Trim I Explained The Price To You Before We Started And You Agreed.Once The Job Was Completed You Made Every Excuse About Why You Should Not Have To Pay . You Even Said To Me That You Were Going To Complain And My Response To You Was As Long As You Tell The Truth That It Did Not Matter You Never Mentioned The Job That We Did For You.

Elizabeth R.
12/2015
1.0
interior painters
  + -1 more
unknown
Description of Work: Did not use as no one contacted me or returned my calls. So far two attempts to use Angie's service and they were both bombs. I feel duped used and ripped off. Never will I survive refer you to anyone.

Rating CategoryRating out of 5
responsiveness
1.0


Response from DP Customs
hello This Is Derrick With Dp Customs And I Did Contact You Thru E Mail In August A Day After You Contacted Me And Left You A message Asking You To Call To Schedule.It Is Now December Close To Four Months Later.I apologize For The Confusion That This May Have Caused You.

Donald Y.
12/2015
5.0
interior painters
  + -1 more
unknown
Description of Work: Living room and hallway painted

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from DP Customs
Hello This Is Derrick With Dp Customs I Would Like To Thank You For Your review.

Richard D.
12/2015
4.0
interior painters
  + -1 more
unknown
Description of Work: DP is a minority owned local business and his painters did a good job but some of the cabinet doors had minor damage while being stored at DP's shop. The owner said they did not get wet so it could have been from temperature change. They did repair most of the damage. These guys do a good job for the money. If you're looking for high end finish painters, you might want to get a few other quotes but if it's to paint a couple rooms or a basement, DP does good work. You should confirm they are bringing their own materials including sandpaper.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$300

Response from DP Customs
Hello This Is Derrick With Dp Customs Thanks For Pointing Out That We Did A Good Job.

Michael M.
11/2015
4.0
interior painters
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from DP Customs
Hello This Is Derrick With Dp Customs I Would Like To Thank You For Your Review.

Wayne F.
11/2015
3.0
interior painters
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro

Response from DP Customs
Hello This Is Derrick With Dp Customs I Would Like To Thank You For Your Review.

Brendan S.
10/2015
5.0
interior painters
  + -1 more
unknown
Description of Work: Painting on four rooms, ceilings included. Showed up on time, quoted sensibly, took some extra off - the cost of what i paid on angie's list and then some - cause the angie's list deal i bought didn't match up with what i wanted exactly. Would hire again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Response from DP Customs
Hello This Is Derrick With Dp Customs Thanks For The Review.

Anne S.
10/2015
5.0
interior painters
  + -1 more
unknown
Description of Work: They scrapped, primed and painted my large deck floor and stairs to the landing connected to it. The team of two painters was excellent!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$395

Response from DP Customs
Hello This Is Derrick With Dp Customs Thanks For Pointing Out The Excellent Job That We Did For You.

Contact information

436 Magnolia St, Rochester, NY 14611

http://dpcustomsny.com

Service hours

Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
9:00 AM - 9:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Interior Painting,
Drywall,
Exterior Painting,
Roofing,
Handyman Services,
Pressure Washing,
General Remodeling,
Decks and Porches,
Basement Waterproofing,
Electrical,
Unfinished Carpentry,
Patios

FAQ

DP Customs is currently rated 4.4 overall out of 5.

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 9:00 PM

DP Customs accepts the following forms of payment: Check
No, DP Customs does not offer free project estimates.
Yes, DP Customs offers eco-friendly accreditations.
No, DP Customs does not offer a senior discount.
No, DP Customs does not offer emergency services.
No, DP Customs does not offer warranties.
DP Customs offers the following services: Home Improvements, Kitchen, Bathroom & Bathroom Remodeling, Roofing, Siding, Windows & Custom Decks. General Contracting.

Contact information

436 Magnolia St, Rochester, NY 14611

http://dpcustomsny.com

Service hours

Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
9:00 AM - 9:00 PM