Award winning. Family owned & operated. Cost is determined by the job. No subs. Additional address - Bay Road, Webster, NY 14580. Additional phone - (585) 288-3572.
Business highlights
45 years of trusted experience
Emergency Services Offered
Services we offer
Commercial design and installation, walkways, patios, retaining walls, arbors, tree trimming, tree removals, lawn care, landscaping, shrubs, stump grinding, landscape maintenance, excavation, drainage improvement, spring & fall aeration, weed, feed, fertilizer.
He came immediately and took care of it. First he gave me a price and then when it got shorter for him to do, he reduced the price, which was amazing. Without I asking him to do, he reduced the price. The price wasn't great to begin with but it got good. Quality of work was excellent. We had a little problem with their responsiveness because the guy, who was supposed to grind the stump, took more long time to come back and complete it. He didn't do it completely so it took a lot to get him back but he eventually came back. It took a little long time to get the guy to come back and finish up. I would get a bid from them in the future.
Description of Work: We used Birchcrest Tree & Landscape Inc because a tree uprooted in our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Response from Birchcrest Tree & Landscape Inc
Thanks for posting your comments on our service. It’s important to us to give our customers good service and an honest value, and we hope to do the same for you again in the future. We’re sorry you had to wait a little while for your stump grinding; weather and soil conditions can affect the scheduling of this service, but your complete satisfaction is always our goal.
JOHN M.
04/2012
5.0
lawn treatment, mulch, tree service
+ 1 more
The service went well. They were very professional.
Description of Work: Birchcrest Tree & Landscape Inc delivered mulch to us and cut trees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Birchcrest Tree & Landscape Inc
Thank you for your comments on our service. We hope we can be of service again soon!
Carole B.
03/2012
4.0
tree service
+ -1 more
I found them of Angie’s List. They were really good. I had a problem setting up an appointment as I needed very exact dates. The ladies in the office were a pain but finally gave me a date. They were not used to someone being specific. I gave them a deposit n order for them to fix an exact date for me to which they agreed. Once I paid the money and asked for the date they said they would call and let me know on Monday as to which I was unhappy. I asked them back for the money and they said they could not return it which angered me and I left. They did the work but I was unhappy with one area. They however came back on the spot and took care of it according to my satisfaction. They were really nice. I felt bad that I had a difficult time at the office. They should have considered the customer right and tried to make me happy. I would use them again in the future.
Description of Work: I used Birchcrest Tree & Landscape Inc to trim my trees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from Birchcrest Tree & Landscape Inc
Thank you for taking the time to post your comments regarding our service. We’re delighted that you were happy with our work, and we hope to work with you again soon. Our office staff strives to be as helpful as possible; all scheduling is done by department supervisors, who are out in the field most of the day. If we were unable to offer a firm commitment for your dates it is only because tree work scheduling must be handled by that department supervisor. We’re sorry that our office staff’s reluctance to promise your dates appeared unhelpful. It’s important to us that every experience you have with Birchcrest is a good one!
shawn B.
03/2012
5.0
tree service
+ -1 more
Birchcrest is professional, punctual and very knowledgable. They are competitively priced as well. If you need tree work, you can't go wrong with birchcrest. We have used them a few times, and will use them in the future when tree work is needed.
Description of Work: Tree removal, tree pruning, stump grinding.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from Birchcrest Tree & Landscape Inc
Thank you for taking the time to post your comments on our service. We’re so glad you are happy with the work we’ve done for you, and look forward to working with you again soon!
Tony M.
02/2012
5.0
hardscaping
+ -1 more
It looks great. I really enjoyed the integrity of the workers. They really cared about their work.
Description of Work: They did some stonework.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Response from Birchcrest Tree & Landscape Inc
Thank you for taking the time to post your comments on our service. We are glad that you’re pleased with our work and our workers. All of us take pride in giving our clients our best, and we hope to work with you again.
Susan H. S.
01/2012
5.0
tree service
+ -1 more
I have used them before and the quality of work is fine. They are very professional and I like getting an estimate and having them stick to the estimate; it is a no-drama experience. I thought their pricing was fair but it certainly was not the economy choice. I will use them again in the future.
Description of Work: I used Birchcrest Tree & Landscape for tree service and general land clearing.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Birchcrest Tree & Landscape Inc
Thank you for your feedback on our services. We’re so happy you were satisfied with the estimating process and with our work. We look forward to working with you again in the future.
Andrea P.
01/2012
5.0
lawn service
+ -1 more
They are prompt and very respectful. I would use them again in the future.
Description of Work: Birchcrest Tree & Landscape Inc did weed removal and yard clean up a year ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Birchcrest Tree & Landscape Inc
Thank you for your feedback on our services. We are glad you were satisfied with our work, and hope we can serve you again in the future!
Susan W C.
12/2011
5.0
landscaping
+ -1 more
The gentleman who gave me an estimate was very professional. He listened to everything that I was concerned about and that I requested. I feel that they did an excellent job. I would absolutely use them in the future.
Description of Work: I used Birchcrest Tree & Landscape Inc in October 2011. They killed all the weeds in my backyard. They graded it and seeded it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Response from Birchcrest Tree & Landscape Inc
Thank you for your kind words about Birchcrest. We’re glad you are happy with our staff and our work, and hope to have the opportunity to work with you again soon.
Tom W.
11/2011
5.0
lawn service, lawn treatment, tree service
+ 1 more
Brad is they arborist who gives us quotes when needed. They have done a fantastic job of maintaining our mature trees by opening up the canopy and removing dead, diseased or crossing branches. On two of our trees, they cabled the leader branches together to prevent splitting in storms. Jodi is one of the experts in the office who has given us advise on lawn and shrub maintenance or diseases. They are both very knowledgeable and willing to share information.
Description of Work: This visit was for lawn fertilization. We have them treat the lawn four times per year, and spray shrubs for mites and scale when needed. They are very dependable and do good work. They have also removed very large fallen tree limbs and cabled weakened leaders together.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Response from Birchcrest Tree & Landscape Inc
Thanks so much for taking the time to post your comments regarding our services on Angie’s List. We really appreciate your kind words, and look forward to continuing to work with you.
DORIS S.
10/2011
5.0
tree service
+ -1 more
I requested a tree evaluation and estimate via the company's website. Someone called me within a day and made an appointment for an arborist to come out. He arrived as scheduled, discussed the trees with me, and provided a written, detailed estimate at that time. We waited about 5 weeks for the work to be performed. We were called the day before the work was done. Several trucks and men started promptly at 8 a.m. and finished around 2 p.m. They worked professionally, cleaning up as they went along. I had total confidence that they knew what they were doing and that they respected the property. We were very pleased with the result.
Description of Work: Birchcrest pruned 9 trees on our property, 5 of which were very tall with many branches. They were here for 6 hours, working steadily and thoroughly. They cleaned up everything they cut down.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Response from Birchcrest Tree & Landscape Inc
Thank you so much for posting your experience with Birchcrest. We truly appreciate your feedback, and look forward to working with you again in the future.
Sue W.
09/2011
4.0
tree service
+ -1 more
I was pleased with them. I think the work cost me around $800. The price seemed high but I do not have a lot of experience to compare it to. I will use them again in the future.
Description of Work: I used Birchcrest Tree & Landscape Inc., five months ago. They pruned some dead branches and shaped some of the trees. They generally cleaned things up.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from Birchcrest Tree & Landscape Inc
Thank you for your comments. We are glad you are satisfied with our work, and look forward to working with you again in the future.
KATHY S.
09/2011
4.0
tree service
+ -1 more
Although I was disappointed in the condition in which they left my yard, they have since returned and repaired all of the damage. I am very satisfied. I wasn't able to shop for price because I had to get the tree down quickly. Birchcrest had done work for me before so I turned to them immediately. My overall experience with this company is very positive.
Description of Work: I used Birchcrest Tree & Landscape for tree service. I had a tree develop a fracture and I had to get it down.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Response from Birchcrest Tree & Landscape Inc
Thank you for your feedback on your experience with Birchcrest. We really appreciate your assessment, and hope we can be of service again soon.
Michael P.
08/2011
5.0
tree service
+ -1 more
Trees on our property were inspected and trimming was recommended. Many branches were hanging down too low for easy mowing. Two maple trees that were put in 10 years ago had root girdling where roots were crossing one another. The tree professional said the root girdling will eventually kill the trees and he recommended they be cut out. An estimate was written for $600. Work was contracted and a $200 deposit was given. Birchcrest also took a $25 coupon that was on Angie's List web site. Birchcrest said a 3 to 6 week time line for the work to start. Work was done after 5 weeks. Six trees were trimmed and two had crossed roots cut out. All six trees looked very good after trimming and root work was completed.
Description of Work: Six trees were trimmed due to low hanging limbs. Two of the trees had root girdling and the suspect roots were cut out. The root service was performed by a tree technician who specialized in doing that type of work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Birchcrest Tree & Landscape Inc
Thank you so much for posting your experience with Birchcrest on Angie's List. We take pride in our work and are very glad you are happy with our service. We hope to work with you again in the future!
Lois T.
06/2011
5.0
tree service
+ -1 more
Excellent experience. The were very responsive both in providing the estimate and performing the work. They called and needed to change the work date due to a storm, but kept in touch, and completed the work within a reasonable time frame.
Description of Work: Removed multiple tree limbs that were hanging over the house from very tall tree. Cut up limbs, removed wood, and cleaned up and removed all brush.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Linda T.
06/2011
5.0
landscaping, lawn service, tree service
+ 1 more
It was wonderful, they were great. For their quality of work I would say the price was okay. It's probably higher than most places but I'd say it's okay.
Description of Work: Birchcrest Tree & Landscape did some work for me and they will be coming back to do a little more. They ground tree stumps, grated the lawn down, they put in a new lawn and pulled out all my old bushes around the house and put in new plants.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Response from Birchcrest Tree & Landscape Inc
Thanks for taking the time to give Angie’s List your feedback. We appreciate the opportunity to be of service, and are happy you are satisfied with our work!
Bill R.
06/2011
5.0
hardscaping
+ -1 more
I think their prices were reasonable. They came when they said they would; they did what they said they were going to do and they finished in very reasonable time. They consulted with us and then designed the steps that they put in. They came up with the design and that is one of the reasons that they got the job. I will use them again in the future.
Description of Work: I used Birchcrest Tree & Landscape to do some hardscaping. They put in 4 curved, front porch steps.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Birchcrest Tree & Landscape Inc
Thank you for your thoughtful comments on the service we performed for you. We are glad you are satisfied with our design and installation, and look forward to working with you in the future!
William H.
06/2011
5.0
tree service
+ -1 more
They did a brilliant job. You couldn't even tell that they had been here. They cleaned up every scrap of wood. They did very good site clean-up. They were also very prompt about coming out. They were reliable, and they came when they said they would.
Description of Work: They removed some problem trees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Birchcrest Tree & Landscape Inc
Thanks so much for your kind remarks. We are glad that you were pleased with our work, and hope to have the opportunity to work with you again.
Ben & Anne G.
05/2011
4.0
landscaping, lawn service
+ 0 more
The person that we worked with before did not work there anymore and we were disappointed with that. Their person was nice. Their responsiveness was poor. I may use them again in the future for an estimate but I could not be sure about that right now. We knew them from before. We have not yet made a decision.
Description of Work: We received an estimate from Birchcrest Tree and Landscape Incorporated several weeks ago for landscape work in our garden.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
Response from Birchcrest Tree & Landscape Inc
Thank you for taking the time to post your comments. We hope to have the opportunity to work with you in the future.
Frank M.
05/2011
2.0
tree service
+ -1 more
They sprayed dormant oil for a year and mite spray for a year and there was no improvement
Description of Work: Their specialist came and said we needed dormant oil sprays for our blue spruce trees. We had them come regularly for a year with no improvement. He came back and said we needed mite spray which we did for a year. We stopped using them when instead of improving, some of the trees got worse and are now beyond hope.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
$700
Response from Birchcrest Tree & Landscape Inc
Dear member, perhaps you are confusing Birchcrest with another company. We have not provided any service for you since 2008, and we performed two mite sprays for you then. We would be happy to re-evaluate the trees for you if you’d like, since it’s been several years since we have seen them. Just give our office a call.
Sally N.
05/2011
5.0
mulch, tree service
+ 0 more
It went very well and the quality of the work was excellent. Our property looks tremendously better. At our request, they left the stump grindings for use to use as a soil amendment in various garden beds, and moved them (2-3 yards of them) to a discreet part of our property for us. They covered over the area where the stump had been with soil and seeded with grass, and although they didn't mulch the grass seed, this was otherwise very well done. The spruce trees look transformed, as does the whole section of property. The three inches of mulch they put down are dark hardwood chips from the look of them, and they are very attractive. We have already gotten lots of positive comments from passersby. When the large tree came down, two workers took in down in about one hour, an amazingly professional and efficient job. And huge sections of trunk literally shattered when they hit the pavement. We had believed them when they told us the tree was diseased, but the extent of the rot was not evident to us as laypeople; we just took their word for it. They were definitely right, and we are very grateful that they pointed it out and removed the tree. There were some odd things--each piece of the job was done by different workers, who didn't seem to know about the rest of the job. Consequently the order of things didn't always make complete sense. For example, the deep root feeding of the spruce trees was done first, before removal of the scrub and weeds, which would have made it much easier. But overall this was a very professional job. Expensive, but very well done.
Description of Work: Inspection of the property, at which time the inspector noticed that a large nearby tree of ours was diseased and badly rotted, likely to fall soon in a big windstorm. Such a fall would like have done significant damage to nearby houses and property, including ours. Gave estimate for job we had requested (cleanup of undergrowth--about 3 dozen scrub trees and associated weeds--under three spruce trees and application of thick layer of mulch). Also suggested removal of diseased tree and gave estimate for same, including removal of stump and roots. Also suggested deep root feeding of spruce trees, and gave estimate for same. Estimate was itemized, so we could choose which service(s) we wanted performed. We chose to have them do all of the work.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$2,000
Response from Birchcrest Tree & Landscape Inc
Thank you for taking the time to post your thoughtful comments about or service on Angie’s List. We really appreciate your feedback. We hope we have the opportunity to work with you again soon!
Tom W.
05/2011
5.0
tree service
+ -1 more
Quick estimate and completed on-time with skill and professionalism.
Description of Work: 5 Trees removed; Professional, on time, skilled removal of 5 (tall) trees very close to two homes. Very competitively priced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from Birchcrest Tree & Landscape Inc
Thank you for posting your kind words! We are committed to giving our customers our best, and it’s gratifying to get your feedback. We hope you will consider us for future projects!
Kathleen D.
05/2011
5.0
landscaping, mulch
+ 0 more
This was a continuation of a project that I had contracted for with Birchcrest. They spelled out the cost of each part of the project and there were no unpleasant surprises. I am so impressed both by the price and the fact that they did exactly what I wanted done. I would highly recommend them for any landscaping project.
Description of Work: Birchcrest had removed a tree in late fall. Before the ground froze, they returned and completed the project by removing the grindings, adding topsoil and scattering seed. I contracted with them to create a berm and move a small maple tree to the berm. They came on the above date and completed the project. They put down 3 cubic yards of nutrient-rich topsoil, moved and mulched the maple tree, graded the soil to blend into the grass, put down grass seed and put back the little fence I had placed along the sidewalk. From start to finish it was a truly professional job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
Response from Birchcrest Tree & Landscape Inc
Thank you so much for posting your comments on Angie’s List. We’re glad the work we performed was what you expected it would be, and we hope to have the opportunity to work with you again.
David P.
05/2011
5.0
tree service
+ -1 more
Birchcrest has a lot of good equipment, wants to go fast, and does a good job.
Description of Work: Birchcrest removed some trees and did some follow up cleaning. They removed shrubs and trees.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Birchcrest Tree & Landscape Inc
Thank you for rating us on Angie’s List. We are glad you were happy with our work and hope to work with you again.
Raymond N.
05/2011
5.0
landscaping
+ -1 more
I picked them first, out of Angie's list. When they came over, the guy was very good at asking me exactly what I wanted, and he wrote down everything. He made some suggestion for improving what was there and what I was looking for. He was very thorough. I had a concern with one item; but he came back right in and address it immediately. He was right on time. I would recommend them to other people.
Description of Work: Birchcrest Tree & Landscape Inc did our bushes, added mulch to the side garden, and did lot of tearing out of old plants during November of 2010.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,600
Response from Birchcrest Tree & Landscape Inc
Thank you for taking the time to post your comments on the services we provided you. We appreciate your feedback, and hope we have the opportunity to work with you in the future.
Stefani T.
05/2011
5.0
tree service
+ -1 more
This company was very punctual & responsive, & the work was performed as expected.
Description of Work: Removed Dead Willow Tree in front yard. Planted October Glory tree in back yard.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,371
Response from Birchcrest Tree & Landscape Inc
Thanks for taking the time to post a review of our service on Angie’s List. We really appreciate your comments, and hope to have the opportunity to work with you again soon.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Tree Service,
Landscaping,
Lawn and Yard Work,
Pavers and Hardscaping,
Mulch and Topsoil,
Lawn Fertilization & Treatment,
Firewood,
Leaf Removal,
Excavating,
Landscaping - Lakefront,
Finished Carpentry and Woodworking
FAQ
Birchcrest Tree & Landscape Inc is currently rated 4.5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Birchcrest Tree & Landscape Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Birchcrest Tree & Landscape Inc does not offer free project estimates.
Yes, Birchcrest Tree & Landscape Inc offers eco-friendly accreditations.
Yes, Birchcrest Tree & Landscape Inc offers a 5% senior discount.
Yes, Birchcrest Tree & Landscape Inc offers emergency services.
Yes, Birchcrest Tree & Landscape Inc offers warranties.
Birchcrest Tree & Landscape Inc offers the following services: Commercial design and installation, walkways, patios, retaining walls, arbors, tree trimming, tree removals, lawn care, landscaping, shrubs, stump grinding, landscape maintenance, excavation, drainage improvement, spring & fall aeration, weed, feed, fertilizer.