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Betlem Residential Heating & Air Conditioning

Heating and Air Conditioning, Air Duct Cleaning, Energy Efficiency Auditing,

About us

At Betlem Residential Heating and Air Conditioning our mission is to ensure the comfort of you and your family. We have brought the best in comfort control to the Rochester area for over 87 years, and excel at providing our customers with highly efficient, reliable and affordable heating, air conditioning and indoor air quality products You name it, and Betlem Residential Heating and Cooling can repair, maintain and service any heating and cooling equipment makes and models. Free estimates, too! Our residential HVAC services encompass the Greater Rochester New York area including: Fairport, Pittsford, Mendon, Webster, Irondequoit, Henrietta, Penfield, Victor, Brockport, Canandaigua, Farmington, Le Roy, Geneseo and more. We keep your home comfortable!

Business highlights

101 years of trusted experience
Emergency Services Offered

Services we offer

24-Hour Emergency Furnace Repair, Furnace Cleaning & Service, Emergency Heating Repair, Annual Preventative Maintenance, Duct Cleaning, Heating Contracting, Full HVAC Services, Forced Air Heating Systems, Furnaces, Hot Water & Steam Boiler Systems , Lennox & York Equipment, Home Energy Audits ,In-floor Heating & Floor Warming Systems , custom new construction and in floor radiant heating, Thermostat Upgrades, geothermal home heating, Hot Water & Steam Boiler Systems, heat pump systems, cen

Services we don't offer

n/a

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.884 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
4%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 51-75 of 84 reviews

Eric B.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
...
Description of Work: ...

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peter C.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They come out and do a check up every 6 months.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Max R.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Michael P.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael P.
07/2016
5.0
energy audit
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Evelyn Q.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Cleaned furnace and replaced filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Kevin B.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Excellent job replacing our 35 year old furnace with a much more efficient model.
Rating CategoryRating out of 5
Yes, I recommend this pro

Joe H.
10/2015
5.0
electrician, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Part of 2 year service contract.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Walter C.
07/2015
1.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: I hired this company to install radiant heat floors. They have done a lousy job, including missing a bay between the joists when running the radiant heat line and have needed to reinstall. They did not install enough aluminum plates, only 3 when 6 or 7 are needed. The water lines are leaking and I'm trying to get this resolved.
Rating CategoryRating out of 5

Mary P.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Our aging furnace needed repair. The first repair person came, addressed the immediate problem, and suggested that we would need more work soon, but not right away. He was wrong. We again lost heat, though found a way to get the furnace running. They sent someone else the very next day, and the problem was resolved. I think this is an excellent test -- and proof that they stand behind their work, and keep at a problem til they getit right. Would definitely call them again. Thanks!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PATRICK C.
03/2008
5.0
air duct cleaning
  + -1 more
They were prompt and courteous. Did a great job. A few plugs came loose from the ducts- no big deal.
Description of Work: Betlem cleaned the air ducts in our 40-year-old house. They do all the maintenance also.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

EDWARD P.
08/2007
5.0
air duct cleaning
  + -1 more
I hired this company based on their reputation on the list and overall, I was happy. They explained in detail what they were doing and answered any questions that I had. They also did a good job cleaning up when they were finished.
Description of Work: They cleaned out the air ducts in my house. There were a total of about 19 ducts and returns that were cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Barbara S.
08/2007
5.0
heating & air conditioning/hvac
  + -1 more
The service technician has been with the company many years and is knowledgeable. He checked and cleaned the furnace and A/C unit. He knew about duct cleaning, air cleaner that can be installed on furnace, and whole-house humidifer that attaches to furnace. He told me I could call the office and a sales rep would come out to give me a quote on those options. My neighbor also called Betlem to come out on a Sunday for an emergency A/C call and they charged $65, whereas the other two she called would have charged around $100 for the call.
Description of Work: Checked and cleaned York furnace and York central air.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$143

Response from Betlem Residential Heating & Air Conditioning
WE ALWAYS APPRECIATE THE KIND REMARKS WE RECEIVE FROM OUR CUSTOMERS. WE RELY ON YOU AS MUCH AS YOU RELY ON US!

ALICE K.
07/2007
5.0
heating & air conditioning/hvac
  + -1 more
They have always been good to me. They stand behind their products and are very dependable and reliable. The servicemen are always professional and courteous. I also trust them not to try to rip me off. The furnace was still under warranty, so I didn't have to pay anything.
Description of Work: They replaced a part on the furnace that made the furnace run at too high of a temperature.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom F.
12/2006
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
The service representatives were very professional and did an excellent job. They were very neat about their work and cleaned up afterwards. I would highly recommend them.
Description of Work: All heating ducts and returns were cleaned. Also Installed 4" water heater vent to bring it up to code as well as cleaned the dryer vent.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$670

LILA S.
11/2006
5.0
heating & air conditioning/hvac
  + -1 more
My oil-fired boiler is about 14 years old, and some of the connections had slow leaks, which over time created a greenish crystalline mess. This was not a critical problem, but could become one at a future (probably inconvenient) time. I got an estimate from Betlem when the boiler was cleaned and serviced earlier this year. They did the job for the estimated cost.
Description of Work: Replaced some leaky valves, added a new mixing valve and added some shutoffs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

08/2006
4.0
heating & air conditioning/hvac
  + -1 more
Betlem Service Corp did a good job of putting in the system. Everything is working perfectly. I found them to be professional and efficient.
Description of Work: Betlem Service Corp installed a heating and air conditioning system in our home.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

07/2006
5.0
heating & air conditioning/hvac
  + -1 more
My furnace broke down between Christmas and New Years and Betlem Residential came right out. They worked over time to get the job done. They even borrowed us heaters to keep our house warm during the time. They then followed up with two phone calls to check to see how the furnace was doing.
Description of Work: My furnace was not working properly. Betlem Residential fixed it for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

07/2006
4.0
air duct cleaning
  + -1 more
I have had no problems with Betlam's. They are always friendly to me. I would recommend them for the job they did.
Description of Work: Betlem Residential cleans the air ducts around my furnace. They also do yearly maintenance.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$75

07/2006
5.0
air duct cleaning
  + -1 more
I had no problems with Betlam Residential. I liked that they cleaned up after themselves. I would recommend them to others.
Description of Work: I had Betlam Residential clean my air ducts.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

07/2006
5.0
electrician
  + -1 more
Betlem Residential did a good job. They showed up on time. I've used them before, and I think they are very knowledgeable. I don't every worry about them service the unit, because I know it's done right.
Description of Work: Betlem Residential checked the wiring running to my heater. They also did this for my air conditioning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

07/2006
3.0
heating & air conditioning/hvac
  + -1 more
I did not care for the brand of furnace that they gave me. But everything else was good. I would look around before hiring them again.
Description of Work: Betlam Residential came out, and replaced my furnace.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from Betlem Residential Heating & Air Conditioning
IT IS UNFORTUNATE THAT YOU FEEL WE DID NOT INSTALL A FURNACE OF YOUR LIKING. WE ONLY CARRY THE HIGHEST QUALITY PRODUCTS THE WE KNOW WILL GIVE YOU MANY YEARS OF SERVICE.

07/2006
5.0
heating & air conditioning/hvac
  + -1 more
I felt comfortable with the workers from Betlem Heating and Cooling. They showed up on time, and did what they said they were going to do. I would recommend them to others.
Description of Work: Betlem Heating and Cooling had to install a new furnace in my home. They also disposed of the old one for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

07/2006
5.0
heating & air conditioning/hvac
  + -1 more
Betlem truly is an upstanding business. We've called upon them for years & their service is just phenomenal. Our furnace blew out one Christmas morning & Betlem came to repair it within a few hours of contacting them-on Christmas! I'd highly recommend them.
Description of Work: Betlem Residential installed a central air conditioning unit in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

TANYA N.
07/2006
5.0
heating & air conditioning/hvac
  + -1 more
We have used Betlam Residential for the last fifteen years and have always been pleased with their work. Their technicians have always have been polite and thorough.
Description of Work: We have a two year contract with Betlem Residential. They do all of the maintenance on the heating and air conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Contact information

704 Clinton Avenue South, Rochester, NY 14620

www.betlem.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Energy Efficiency Auditing,
Water Heaters,
Electrical,
Natural Gas Lines

FAQ

Betlem Residential Heating & Air Conditioning is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: Closed

Betlem Residential Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Betlem Residential Heating & Air Conditioning offers free project estimates.
No, Betlem Residential Heating & Air Conditioning does not offer eco-friendly accreditations.
No, Betlem Residential Heating & Air Conditioning does not offer a senior discount.
Yes, Betlem Residential Heating & Air Conditioning offers emergency services.
Yes, Betlem Residential Heating & Air Conditioning offers warranties.
Betlem Residential Heating & Air Conditioning offers the following services: 24-Hour Emergency Furnace Repair, Furnace Cleaning & Service, Emergency Heating Repair, Annual Preventative Maintenance, Duct Cleaning, Heating Contracting, Full HVAC Services, Forced Air Heating Systems, Furnaces, Hot Water & Steam Boiler Systems , Lennox & York Equipment, Home Energy Audits ,In-floor Heating & Floor Warming Systems , custom new construction and in floor radiant heating, Thermostat Upgrades, geothermal home heating, Hot Water & Steam Boiler Systems, heat pump systems, cen
n/a

Contact information

704 Clinton Avenue South, Rochester, NY 14620

www.betlem.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed