Betlem Residential Heating & Air Conditioning

Perfect. Great people, great job.

Completed in one day. Excellent job. Clean and thorough.

they gave us a reasonable bid and convinced us that their product was the best choice given our budget, size of home, etc. Very professional from beginning to end.

Jason S. came out initally for an estimate to replace our old furnace and install new one and new central aircontioning. He came out for the estimate and made one follow up call to see what our thoughts were. Then, unfortunately, we had a kitchen fire that set everything out of whack and we did not get back to him for close to 2 months. He did not pressure us at all! Once things started to settle down and we got our kitchen back in order, I made a call to Jason. He came out the next day to take final measurement and just 2 days later had the new furnace installed along with central air. The workers were timely, professional, polite and totally cleaned up their mess. The furnace is wonderful. HUGE difference in the heat in the house, much more comfortable/even heat. We have used John Betlem annually for routine furnace maintenance and 1 time emergency call when furnace wouldn't work. We absolutely love John Betlem and would reommend them 100%. Thank you so much!!

They are responsive and responsible. The job was well done.

Our air conditioner was not working well as we headed into summer. My husband went in for hip surgery and was going to be recuperating at home during the hot summer months. My brother contacted Betlam to provide and estimate and ultimately hired them to complete the work. (A gift from my mother!) Our experience was great. Workers were polite, on time, efficient and cleaned up after themselves. My biggest worry was stirring up things that would increase my husbands risk for infection after his surgery. We also had the ducts cleaned when they came. (Long overdue. probably never done since the air was put in the house in the early 80's) Everything went quite smoothly. We will likely be needing the furnace replaced as well and plan to return to them for our heating and air conditioning service calls.

They overcharged me for the service and I was upset about it, so I talked to management and they brought down the price, but I thought they should have brought it down further; it was outrageous as they charged me $300 for a $29 part that took five minutes to install. I would not recommend them to others. I will not be using them again in the future.

They are very good and honest with air conditions issues. He shows up on time and everything was good.

Everything went perfectly. Arrived on time, came and went with shoe covers to protect house floors and carpets. Adjusted heater to reduce CO emissions from gas burner, lubricated and checked whole system.

Everybody was very friendly. They did a terrific job. My main contact with the company was clear and very supportive and very informative. They were easy to work with. I will absolutely use them again in the future. They had installed my third furnace 25 years ago.

They remember who you are and do anything they can to help you financially.

Arrived on time within 2 hrs of my call. Fixed the problem by trying low cost solutions first. Extremely friendly and professional.

They did an excellent job. They weren't the lowest price but somewhere in the middle. They came on time and were extremely clean. The products were put in extremely well, and I could tell they went out of their weay to meet my high expectations. It looks nice and functions well. I plan on using them to replace my water heater soon.

They responded quickly. They got the work done in one day. I would use them in the future.

It was an extremely hot day and he came out within a couple of hours after I called them. He could not have been pleasanter and he explained to me what the problem was. He showed me a couple of things about the furnace so I was very impressed. I will call him again. it is working well. I recommend him highly. Over all from beginning to end they were quick, they were pleasant, he was thorough, and he explained what the problem was and fixed it. I would use this company in the future.

It went fine. Some of it was included or discounted based on our original use of Betlem, so they changed the filter, expanded the system, and did some other work for about $55 or $52. They came out on time and got back with phone calls.

No services were provided. I clicked on the link for them and as a result have been hounded to death to submit a review.

In the course of routine maintenance on our furnace, the tech noted that it and our AC unit were over 20 years old, and that the mean life of these items had been well past. He further indicated that there were only a few days left during which a $1500 tax credit for upgrading to a more efficient furnace would remain available. Usually reluctant on a "time sensitive" "deal" we went into the negotiations on this transaction with some reservations. We got estimates from three vendors, of which Emcor Betlem was the middle in price. Of the three, Emcor Betlem was far and away the most accommodating, and in the end were the only vendor able to meet the 12/31/2010 deadline for installation to enable our qualifying for the tax credit. We upgraded an 80% efficient furnace to a 97.5%; an 8 SEAR(I think) to a 14(I think). These should result in significant utility bill savings. The Emcor folks, from the estimator/salesman to and through the installation team, were highly professional, pleasant, patiently answered all our questions, and worked with us in every way to facilitate a quick, and painless as possible transition. I recommend them to family and friends, and will likely continue to do business with them as long as I remain in this area.

Steve and Dave arrived on time and went right to work. They wore "booties" until they laid down protection on the floors where they had to walk to bring in and carry out equipment. They worked consistently throughout the day, and were even singing or whistling Christmas carols as they worked. It took them about 7 hours to complete the job and then they took the time to explain how to use the new programmable thermostat they installed and told us they would be back in spring to fire up the AC unit and check it out as well. The furnace is working well and the house is warm and cozy.

We had a great experience with Emcor Betlem. They were helpful, answered questions, worked hard, and cleaned up after they did the work. We would use them again.

Jim Betlem was excellent and responsive when problems arose. The old boiler had to be removed and old pipes cut. But workers did not always prep the areas, and consequently, we had huge messes that took a lot of time to clean up. Jim offered to bring in a cleaning service, but the clean up in our basement involved going over every item and removing soot, sawdust, metal filings and other dirt. When the workers did not run the attic duct the way it was supposed to be done my husband noticed it and they had to reinstall. When they banged up walls (small damage) they didn't tell us. Some of the cosmetic repairs were not too well done at the time. Along the way, when we complained the workers did improve their preparation. Jim was apologetic and always brought someone in to fix the problems. They just did a follow up recently to make sure the system is running well, months after the installation. Originally, the job was estimated to take at least a week less than it did. But sometimes workers ran into unforseen difficulty in the house, so I don't think that was really a problem. They were here fairly promptly every day they were supposed to be here. All in all, it was a huge job and he priced it better than others. They came up with a way to do it that nobody else did so I'm glad we used them. Jim suggested a way of installing the vents and air returns that we liked better than the other contractors. But it was a very stressful time, and although Jim was great in responding to every problem, some of the people doing the work every day were not as conscientious as I would have liked. If I were hiring again I would discuss with him in detail what the work would be, have it put in writing if there's anything unusual. I would also check the prep work being done each day and immediately ask that someone else be put on the job if they weren't following up on the complaints or concerns.

On time, well done, no glitches. )He came, did it and left.)

Betlem Residential provided a very competitive offer compared to the others I had received. The install was scheduled quickly after the contract was signed. The install crew did a great job. It took them one full day as I was told it would. The only annoying thing was that the next morning a sensor failed on the furnace and I had to call for service (apparently a faulty component from the factory) -- that's why I didn't give them an "A" for quality. I don't believe the failure had anything to do with the install. Betlem Residential was very responsive to the service request and all has been fine since.

They are BPI certified so there was some rebates I was able to get. They were extremely good, I had looked around for other companies and not only did they seem to be the ones that had the best service team but they also had the best price.

This was the first time we had used their services. Everything went excellent. They did an absolutely great job. They stuck to their estimate and we never had any issues.