Appliance Tec is honored to be the only Whirlpool Factory Certified Care company in the Rochester region. This distinction gives us manufacturer support to help our customers that is above and beyond what any other servicer receives. Our methods are designed around delivering the best and most convenient service possible.
Business highlights
22 years of trusted experience
Services we offer
Home appliance service for washers, dryers, dishwashers, oven, range, refrigerators, compactors, disposers & microwaves.
We try our best to remove the inconvenience from appliance repair. Happy New Year!
B H.
01/2018
5.0
appliance repair
+ -1 more
very, very good
Description of Work: warranty dishwasher
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Appliance Tec
Very, very happy to have been able to help you!
Judith L.
06/2017
5.0
appliance repair
+ -1 more
Very well. Very professional
Description of Work: Dryer repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Appliance Tec
Thank you! We strive to be "THE Professionals" in our industry!
Jim F.
04/2017
5.0
appliance repair
+ -1 more
Excellent service
Description of Work: Replacement bearing on washing machine
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Response from Appliance Tec
Excellent service... It's our goal everyday.
Fred G.
11/2016
5.0
appliance repair, small appliance repair
+ 0 more
Quick and easy
Description of Work: clean drain in bottom freezer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$86
Response from Appliance Tec
We a happy you were happy! :)
D W.
08/2016
5.0
appliance repair, small appliance repair
+ 0 more
Great
Description of Work: Fixed leak from auto defrost on refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Thomas T.
04/2016
5.0
appliance repair
+ -1 more
unknown
Description of Work: The switch on my dryer was merely loose. Rep tightened it and didn't charge me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lynne W.
06/2015
4.0
appliance repair
+ -1 more
unknown
Description of Work: Dishwasher repair - I purchased a warrantee on the dishwasher prior to their arrival. Several parts had to be replaced, the warrantee was worth the price.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sally M.
05/2015
5.0
appliance repair
+ -1 more
unknown
Description of Work: Repaired washing machine. Competent and timely.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JoAnn P.
01/2013
5.0
appliance repair
+ -1 more
Went well.
Description of Work: Repaired refrigerator - freezer defroster broke. Repaired under a service agreement.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JUDITH W.
12/2012
4.0
appliance repair
+ -1 more
NA
Description of Work: NA
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Barbara K.
04/2011
2.0
appliance repair
+ -1 more
I got the name from Angie's List--good ratings. Professional handling of my call. Technician arrived within estimated time. He was very polite, respectful, and seemed knowledgeable. He performed the work as indicated above. A few hours later, I put in a load of towels. Nearing the spin cycle, the noise was deafening--machine was "jumping" around and "screeching". I called Appliance Tec. I held the phone toward the machine so Jeff could hear the problem. He told me to unplug the washer. (It was not going to shut off itself.) Said he would contact technician. Technician arrived, checked further and discovered that the basket had broken off from the inside of the machine. He suggested that at 7 years old and facing about $500 in parts, it was time for a new washer. Okay, fine. But why didn't he check this out the first time? If the drain was not plugged, there had to be another reason the washer did not drain! A bit later, I started the dryer to dry all the towels that I had washed when the washer broke. After 1/2 hour or so, I came out to the kitchen to discover condensation all over every surface. Checking, I discovered that the technician had failed to re-connect the dryer vent. A bit later I realized there was lint everywhere--floor, counters, especially in laundry area. Took 40-45 minutes to clean all that up. To expect me to believe he had tightened the vent is a bit of an insult to me. Plus I paid $130 and got nothing other than aggravation. Overall not a very good experience.
Description of Work: Washer did not drain. Technician opened up the machine, checked for some type of blockage, and found nothing. He explained all this to me upon completion.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$130
Adam S.
02/2011
5.0
appliance repair
+ -1 more
We purchased about $130 of parts through Appliance Tech and they did not charge a "middle man's fee", which was nice. The actual repair took about 20 minutes and they have a flat fee of about $115 for this repair. The fee seemed a little high relative to the labor involved, but they were highly professional and responsive through this process. They had no problems fixing our malfunctioning burner. We will happily use them again.
Description of Work: One of our stove top's burners and its associated equipment needed to be replaced. A burner had an electrical arc that caused the stove top indicator light to remain on - even when the stove top was off. Appliance Tech replaced the damaged equipment about 2 days after we called.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Jerry L.
11/2010
5.0
appliance repair
+ -1 more
I was very pleased.
Description of Work: Front loading washing machine door would not latch. He fixed it without parts and it works fine. Jeff communicates by phone and email very promptly, takes credit cards on the spot. Very professional and resonsive. I'd use him again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Kris R.
09/2010
5.0
appliance repair
+ -1 more
I called on a Monday and was scheduled for a Thursday appointment. He came right at the end of the estimated time, but did call before he came. He was very professional and friendly and fixed my dryer. I was a little surprised at the price for the service call, but am pleased with the work.
Description of Work: Replaced belt for dryer drum and one other small part.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Josephine D.
08/2010
5.0
appliance repair
+ -1 more
My schedule was very tight do to work and surgery but he was able to come after my work day. He quickly identified the problem and was able to replace the defective part in short order. The entire project took less than 30 minutes.
Description of Work: Dryer was not heating up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Robert M.
08/2010
5.0
appliance repair
+ -1 more
The repair was done quickly and efficiently. Our only issue was that we had hoped they could have come more quickly to do the repair -- we were without a washer for about a week. But these folks took the time to listen carefully to our description of the problems with the washer and clearly knew what they were doing; they even corrected placement of the machine to avoid a potential problem with the water supply hoses.
Description of Work: Called to repair a washing machine that would not progress through washing cycle. We suspected a bad solenoid timer. The team of two people diagnosed that the problem was really in a malfunctioning top-loader door switch and replaced it quickly. The diagnosis represented a substantial savings in the cost of the part needed for repair -- about $120.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$160
Sharilyn R.
07/2010
5.0
appliance repair
+ -1 more
Both occasions went well--good service, explained problems and options well. Impressed me initially when I called about problem with front load washer and he explained what was happening on the phone and prevented a service call. Communicates through email which is helpful. Office calls back quickly. Very responsive and professional.
Description of Work: repaired dishwasher, dryer
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Joan R.
04/2010
5.0
appliance repair
+ -1 more
Very professional. Neat and clean. Fixed our dryer now we don't have to get another one.
Description of Work: Our dryer had gone out of balence. The technician knew what the problem was even from a phone conversation. He was able to come over and fix it in one visit. I had called Sears but got to talk with someone in India who would schedule repairs a month from when I called.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JUDY B.
09/2009
5.0
appliance repair
+ -1 more
Very pleased with service. They were prompt and did all the repairs at a fair price.
Description of Work: They repaired a dishwasher and refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
TIA A.
08/2006
5.0
appliance repair
+ -1 more
We have used Appliance Tec a number of times over 10 years. I know they will come, they do a good job and they won't charge me an arm and a leg. It is pretty much a one-man operation. The owner is a real nice guy. He an honest, hard-working man.
Description of Work: Appliance Tec repaired our washing machine. It was not spinning properly and a part needed replacing.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small
FAQ
Appliance Tec is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 12:00 PM
Appliance Tec accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Appliance Tec does not offer free project estimates.
No, Appliance Tec does not offer emergency services.
Yes, Appliance Tec offers warranties.
Appliance Tec offers the following services: Home appliance service for washers, dryers, dishwashers, oven, range, refrigerators, compactors, disposers & microwaves.