The Brothers That Just Do Gutters

These guys were fabulous, starting from the gentleman that came to do the estimate to the men who did the work. I believe it was Dana who did the estimate and he was so pleasant and answered all our questions. He went over all the options including styles of gutters and the material and the cost of each. He also explained about the Rhino guard and its benefits. We chose a style and material right for what we wanted and took the rhino guard as we knew ahead of time we would want that. The men first showed up a few days later and did not get too far into it before they asked us to come outside to give us the bad news about the rotting fascia board. They showed us what condition it was in. Terrible! We knew this was a possibility. They were so sweet and hated to have to give us this bad news. They apologized that they could not do the fascia themselves and recommended finding a carpenter that could do it for us. They promised that as soon as the fascia was replaced they would be back and even accommodated our request for the same guys to come. They were so friendly and knowledgable and very professional. Our fascia was put on yesterday and the men came today to install the gutters. They did a fantastic job and the gutters look great! They cleaned up everything and there was nothing left for us to do. We highly recommend!

First class all the way. Kyle, who estimated to job, was responsive to all questions and readily adjusted the quote to different options and quickly and electronically put it in "writing". The job was then done quickly, without fuss, and the work was excellent.

Be careful with this provider...to clever for his own good..slimey... guy came on time and at first was OK, but he called himsel "solutionist" (word does not exist),and my antenna went up, then procedeed with liking everything about me (my t-shirt, house etc etc), instead of focussing my gutter...second antenna went up, and I am now expecting hard sell....and (despite getting 2 other quotes for repairs)...... then nothing could be fixed, needed to be replaced and by the way. they do not do repairs for less than $500 (he told me for first time)...I said: send me estimate....never ever heard from him Unreliable=Unprofessional.

the sales consultant who visits was a pleasant experience. arrived on time and made an assessment. the sales consultant had very good communication and was always available via mobile for any questions. we agreed on a price. i scheduled the visit but was told it could take two weeks to perform the work. fortunately, the scheduler was able to fit me in earlier as i really needed to address this issue sooner rather than later (for fear of water damage). she was brilliant and the crew came. i must say they are efficient, transparent and professional. they spent about a couple of hours and after, i receive an email with actual photos of the work performed. the gutters were very clean and i could see the new hangers. kudos to them. they arent the cheapest however they certainly know what they are doing. just proves that hiring specialists is the way to go and you get what you pay. highly recommend.

estimate went well. we left a deposit and they will return to start the project.

I have used gutter brothers before so I when I needed gutters on another home I owned I called them for an estimate. The solutionist/salesman was good at presenting value over price and he was good at follow up calls we talked at length on 4 or more phone calls about the job. I explained to Kyle that I was getting other estimates for the job and that one company turned the job down b/c the building was too high and he didn't have the right equipment and didn't feel he could do it. Kyle went on to explain that is why I should choose brothers gutters b/c of their experience and expertise. He said we have the right equipment and our guys are trained on how to use safety harnesses and we can attach those and install the gutters from the roof. He explained in detail how this job is not a problem for his guys and they will get the job done, just give the office a deposit and they will put me on the schedule. He pointed out that the other company was not as professional and experienced and qualified as brother gutters is and I should hire the brothers even though they were 300.00 more. Kyle explained in detail how they use these harnesses that one part is on the ground and the other stays around the waist and they can pull themselves up and it is no problem at all and all of his guys are trained on this. So Based on my conversations with Kyle the solutionist, one lasting an hour and on my past experience with them and all of the good reviews on angies list, I agreed to pay the extra 300.00 to have a professional company do the work that they assured me they can do. I hired brothers. I sent in the signed contract and the office called the next day for my deposit of half. I paid the deposit and they scheduled the job along with confirmation email. On the morning of the install I was called and told they were on their way.. Great!! I thought.. About an hour after they arrived I get a call from the installer and he says we cant do this job! I said wait a minute I was told you have harnesses and all the right equipment not like those half baked unprofessional companies. He said we just started learning the harnesses and he didn't think he could do the job and he would have a field supervisor come down and look and then call me. He further told me that he sees their is new siding and roofing so their must be a way but he didn't know how. After several hours and no phone call I called the office to speak to this supervisor (Job) he told me he would get out there to look at the house either that day or the next and he would call me back. I waited till end of business the next day and called and asked for Job. I was put on hold for a few minutes and the same person got back on the phone and said we can't do the gutters. I said, That's it?? he said yeah we can't do it. I said what about my deposit and he said he would refund the deposit that day. So the next day my deposit was refunded and that was that! So I write this just so people reading these reviews can understand that the salesman will sell any job and it doesn't actually mean that the company will do it. They call them solutionists, but no solution was given to me. I was lead to believe that this job was no problem at all only to find out that they couldn't do it. .The funny thing is that the company who turned down the job when I told him that brothers gutters was going to do it he said they were just trying to sell a job and they wouldn't actually do it.. He was right. I would have appreciated honesty and communication upfront rather than going through all the motions and phone calls just to have to now start calling the companies that I turned down. I really do not have time for all that..

They called before they came to give me the estimate. He was going to arrive early and I told him that I just got home. He said that he would wait and I told him that was okay and he could come over. So he came, and the first thing he did when he got out of the car was he handed me their guarantee. He handed me their paper that said there would be no tax on it because it was considered a capital improvement. He took a look at my roof and told me that he didn’t think I needed a more expensive gutter and that I could go with a less expensive gutter. We set up a time and they came when they said they were going to. They cleaned everything up. A week ago I found what I thought was a piece of gutter on the ground. I called them up and they were here within 24 hours. It was apparently a piece that was left on the roof that got flown off. They emailed me the guarantee from the company as soon as the work was done. They really care about their customers. I only got one bid and I can’t tell what others charge.

They repaired and replaced gutters that had fallen off because of the snow. Their customer service was great and there was one gutter that was missing a screw and they came the next day to put it in.

The service worked out fine. It was a minor thing, but I happened to look out from the second floor and they missed some screws on the gutter. I called them before they left. I inspected it and told them that they missed a couple of screws and they fixed it.

Took off all old gutters and replaced with new seamless gutters and the leaf guard. In the the new install they put the new gutter on top of a brand new trex reveal railing and when they slid it along the railing it scuffed the finish when i called the office they wanted pictures. So I emailed the office some pictures. Right away they said they didn't do it and sent me a 50 dollar gift card from home depot. Look I'm sick disable Vet and don't have the re-sauce to fight these guys. I also had their leaf guard installed which turned out to be crap. Its just going on ten months their on the house and they are clogged and ruining my lawn. No water goes in the Gutter and goes all over the top and drips down the face of the gutter cutting a grove in my lawn. I'm going to call this in Monday to see if they stand behind their Warranty.

Work was done by 2 different teams on 2 different days. Both teams were courteous and professional. They arrived and performed a walk around so I could show them what I wanted done to my down spouts. They took pictures and then went to work. It took about 4 hours over 2 days. They cleaned up afterwards. First time I've had guards installed on my gutters so I have no opinion on them yet but if they perform as good as the installers I'm sure I'll be pleased.

They gave me options to choose from so I could pay the price point I wanted. I felt comfortable I was getting the right product for my home. I have recommended their service to others.

As we live in a remote rural area, it took a while to find company that would travel to the area. This company agreed to travel and provide the estimate. The estimator, Dana, was very professional and accommodating. The work was done very well and we are satisfied with the outcome. Thank you.

We contacted The Brothers That Just Do Gutters to get a quote to install new gutters on our home. We are doing a major home renovation so we ultimately decided to just have our contractor install the gutters himself. However I cannot say enough about the professionalism and overall experience we had communicating with them. The representative we spoke to was extremely responsive, happy to provide multiple quotes for other materials, and offer suggestions to help lower our overall pricing. Even after we relayed that we would be having our contractor install the gutters, they still offered helpful guidance on the proper materials to use. Should we have any gutter needs in the future, this is the first company we will call.

Everything went super smooth. The weather delayed the installation of the gutter guards, but once it was acceptable, "The Brothers That Just Do Gutters" contacted me immediately to arrange a date for the installation. The installation was done in 4 hours and performed to my full satisfaction.

Everything went great from the first phone call to the installation. Real pros! My estimator Kyle was prompt and very informative. He recommended a redesign of the downspout that improved the ascetics and saved me money. Their price was not the lowest, but competitive and I feel that I got an excellent value. Angelo and crew are true craftsman and clearly take pride in their work. They were clean and efficient. Everyone was pleasant and professional and I decided to add a maintence contract for the cleaning. Highly recommend!

Fabulous guys. Great manners. Great knowledge. Everyone moved fast to complete the task even though we started just before the excess snow and finished in the spring. Not their fault mother nature intervened. They did a great job. Sadly though now I have an issue where two gutters create a corner and flood my plants. It's the only negative I have. It's apparently that kind of intersection that causes this issue. I don't know as it wasn't happening before.

The person who came to our home was very professional and knowledgable. Two months and several phone calls later we still have not received our estimate so we cannot comment on the quality of the work. Just last week I called for a final time asking if I could kindly get the estimate. All of my contact information from phone to email to address was correct. The customer service rep was very professional and apologetic. Sadly, I still have not received the estimate so my only guess is that they do not want to do this job. Still a phone call letting me know would have been a professional courtesy.

The appointment was scheduled within a few days of the first phone call. The crew of three (Job, James and Emerson) arrived within the schedule time frame and did the work on the long-neglected gutters efficiently and professionally.

Fabulous job, neat and tidy work, no mess left behind. They even took the old leaders that the roofers didn't remove. Will be having them replace the ones on the garage as well.

Overall great experience. Called The Brothers Who Just Do Gutters, made a appointment, the representative showed up to view the work required and came back with a price quote. As expected, they also encouraged additional specials in the form of leaf guards on all the gutters around the house. However, they treated us very well even though we stayed with our original, small, job. Work was carried out with exceptional attention to detail. They even came back to paint a scratch which I had not even noticed. I would not hesitate to have them do more work, if required. Communication, customer interaction and quality of product and service was great

In my opinion the estimate seemed high for 106 lf of gutters plus 100 lf of downspouts with their leaf filter micro mesh, although ultimately the competing prices that I received were in the same vicinity. The main reason that ended up going elsewhere is that even though I identified areas where there were problems with icing up in the driveway from the existing gutter configuration, they planned to copy the same configuration with the new gutters. When I brought the this up they suggested that I have a drywell installed to catch the runoff on the driveway side of the house which would add even more expense. We ended up going with a competitor who totally reconfigured the layout and added commercial downspouts so that there are no more problem areas with the runoff. The gutters are working great with the recent heavy rain that we have had. Thank goodness for a little creativity from that sales person or I would be paying a lot of money and not having some easily correctible problems fixed.

The were great! On time on budget no nickel and diming

Angelo and Mikey were great. They called to tell me they were on their way which worked out fine since it was well within the timeframe I was told the day before. They both introduced themselves, surveyed the gutters and provided me an estimate of the cost prior to the commencement of work. It took them about 1 hour (maybe less) to clean out the gutters. I had about 160 LF of 'em, so I expected it to take a little of time. They scraped out all the leaves, branches and debris our gutters had accumulated in the past 7+ months. I had then asked them to take a hose to the gutters to remove the asphalt sediments from all gutters. They obliged with no problem. They even asked where they should dump the debris. I gave them a trash bag and that was that. Overall, these guys were professionals from start to finish. Price was a little high, but still worth it. It's a tough job. The only snag was that they weren't able to provide me with a receipt of the work completed on the spot. However, they did call me from the road and said the office would follow up with me next week. I would definitely use them again and recommend to all.

I was somewhere frustrated. They were supposed to fix a couple of downspouts. They fixed one that didn't need to be fixed and didn't fix the other. I'm not sure I would use them again. I wasn't particularly happy. The cleaning was $400 and the downspouts were $1,000.00. They probably did a good job on the gutters.