The Brothers that just do Gutters have been in business since 1999. They offer an extended 5-year warranty on labor and 10-year warranty on their gutter systems and a lifetime money back, no-clog guarantee on their gutter protection system. They also specialize in half-round gutter installations, including copper, aluminum and galvanized.
Went very well. They were professional and knowledgeable. We asked for an estimate for a followup to replace a few gutters in the future and clean leaves from the gutters before winter set in. I found THOSE prices to be a little high.
Description of Work: Replaced 2 downspouts and reset a few gutters that needed to be repitched
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$99
Response from The Brothers That Just Do Gutters
Thank you for seeing the value in our business. We are always grateful for the recognition of our service efforts.
Bob D.
11/2013
5.0
gutter cleaning, gutter repair
 + 0 more
Extremely focused and professional. Arrived right on time and did an excellent job. They were courteous and when there was an minor inconsistency with their work order and our expectations they focused on our expectations!
Description of Work: Cleaned and reattached gutters,
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$206
Response from The Brothers That Just Do Gutters
The mention of our efforts to resolve expectations is so well said. We are so appreciative of clients such as yourself, who understand the value of our business and make it known. Thank you sincerely.
Natalie J.
10/2013
1.0
gutter repair
 + -1 more
Bait and switch. Unbelievably deceitful!! What we got were just gutters with no covers. We realized recently when the leaves were accumulating in the gutters that there were no gutter covers installed. We called the company to let them know that there was a mistake as there should have been covers. They responded that it was not in the contract!! Kyle discussed it with us. We agreed to pay for the covers and thought the price he quoted us included covers. His handwritten contract apparently didn't. When we called them they insisted that it was not in the contract and would cost us an additional $600!! That's almost as much as the gutters cost! I politely declined and let them know that they were dishonest and misrepresented themselves in making us think that it was included. I would never recommend them or do business with them again. Clearly these are dishonest people!!
Description of Work: Bait and switch. Unbelievably deceitful!! Kyle spoke to us about the roof and told us that the gutters would be covered and showed us samples of the types of gutter covers he would use. He convinced us that the type he used would last us longer and were much better than what was previously installed on our roof. He quoted us a price and wrote up a contract and told us they would be able to complete it within the next couple of weeks. We signed and paid in full.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$850
Response from The Brothers That Just Do Gutters
Upon seeing your review, the owners wanted me to immediately respond. We take great offense to the accusation of a bait and switch company; that is not our practice. We take extra ordinary measures to ensure the complete satisfaction of our clients and to maintain our A Rated Status here on Angie’s List. We were immediately concerned that we forgot to do the guards when you called last week and said guards were supposed to go on the shed gutters. However, upon review of the contract there was no indication that guards were included in the scope of the work to be done. Additionally, I believe you indicated that you didn’t have time to read the contract when we tried to review it with you. As you explained in your review, guards were discussed with your Solutionist on the day of your estimate. I’m sure many elements were discussed in that conversation; it doesn’t make us dishonest or deceitful. We educate our clients by offering the best solutions and providing essential information for them to make an informed decision. So again, while you had spoken to your Solutionist about guards, the contract that you signed clearly indicates that you did not agree to guards on the shed nor were you charged for guards. According to the contract, the guards were only supposed to go on the gutter on the house. The purpose of a contract is to protect both our clients and our company of any misunderstanding. It includes an offer and an acceptance and it clearly sets out the terms of the contract/agreement without ambiguity and is signed by the involved parties who have the proper capacity to enter into the contract. If you read your contract you would have seen it does not indicate that guards were to be installed on the shed gutters. You also received an invoice from us for the service we provided; it doesn’t reflect any guards either. So for you to write such a review now is unwarranted. I hope that this response clears up any confusion. If you would like to discuss guards for the shed we would be happy to work with you. Sincerely, Mary Ann O’Rourke, Office Manager
Claire M.
10/2013
5.0
gutter repair
 + -1 more
They were very professional. They couldn't have been nicer gentleman. We had a couple issues and they came right back out to fix them. They got the job done quickly. They were professional and knew what they were doing. I was very pleased by the men that came out, as well as the office staff. They also gave me an Angie's List discount, which saved me $200!
Description of Work: They replaced all my gutters on my entire home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Response from The Brothers That Just Do Gutters
We love when people see the value in our business as mentioned here. Thank you for trusting us to work on your house and prove our commitment to the homeowner. We appreciate the opportunity and for you taking your time to leave great comments.
TUVANA B.
10/2013
5.0
gutter cleaning, gutter repair
 + 0 more
All aspects of our contact were excellent - they were great about communicating, worksmanship was good, they were punctual. Highly recommend
Description of Work: Cleaned and replaced some of the gutters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Response from The Brothers That Just Do Gutters
Thank you for taking the time to review us. We appreciate the great comments and value of our service.
Corrina G.
09/2013
4.0
gutter cleaning
 + -1 more
If you just want them to clean your gutters- they seem great. A few things to know: Scheduling: The email confirming the gutter cleaning was unclear about the date. It said a Thursday May 11th (2012). The 11th was a Friday. Either day was fine so I didn't follow up and I had seen the other reviews stating there were scheduling "problems" of that nature. So When they give you a date- look at a calendar before you respond so you can clarify when they are coming. Proposal for gutter replacement: We had recently purchased the house. The gutter on the back of the house had been replaced in the last few years. EXCEPT, that they had to move the down spout to accommodate the size of modern downspouts and ran the down spout so it landed right at the person door going into the garage/basement- the end on the ground is seriously 1foot long. This door is below grade and the property slopes toward it. There is a drainage grate- a good 5 feet from the end of the downspout, but it is not lower than the concrete by the back door. I specifically asked for a proposal to redo the back gutter and relocate the downspout away from this low spot by the back door. There are only 2 down spouts on the house and the one by the garage is centered on the house and handles an entire 1/2 of the water coming off the roof. Having that amount of water pouring out a foot from the door means in a big rain water will come in before it gets to the drain. I received no feedback or proposal about the state of my gutters. I followed up in November. The response was, they had looked at my gutters in the spring cleaning and thought everything looked fine, but they could recommend a wider gutter for the front and sent me a proposal for that. I would not use them to install gutters, because it seems that someone who thinks about water flowing all day should think that a downspout pouring water that close to the house, never mind in a low spot is a problem.
Description of Work: Cleaned gutters and evaluated current state of gutters/ evaluate upgrade needs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
$79
Response from The Brothers That Just Do Gutters
We strive to take care of all of our customer's concerns. That is why we went back through our records to research what happened with this job. There was a proposal written up for the job by the head installer on the job. The proposal was filed in our records with our recommendation for the job. Unfortunately there was a miscommunication about the proposal details and we responded with a general response instead of specific reply. We contacted the customer again explaining our desire to earn the trust we value in our customers. She was grateful we followed up. We appreciate the understanding on this matter and for valuing our business.
Boby J.
09/2013
5.0
gutter repair
 + -1 more
The crew showed up on time and was very courteous. The work was performed with great attention to detail, extreme cleanliness and protecting the roof and exterior of the house. We could not have asked for better results. The entire crew worked in a professional and timely manner.
Description of Work: Replaced Gutter in the back of the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$349
Response from The Brothers That Just Do Gutters
Thank you for recognizing our work.
Jacqueline W.
09/2013
4.0
gutter repair
 + -1 more
We had some issues with their work. They came back promptly and fixed it but they did a sloppy job. We had to call them again and they double checked all the work and fixed any issues. Things are in place now and we are somewhat happy with them.
Description of Work: They did some gutter work for us, including fixing a dislocated gutter that was high on our house.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Response from The Brothers That Just Do Gutters
Thank you for giving us the opportunity to remedy the gutter problems. Sometimes we have a job that doesn't go as planned but as you pointed out, we stay committed the homeowner and make sure the job gets completed to your satisfaction.
JUDITH T.
09/2013
5.0
gutter repair
 + -1 more
They got back to me within two days and they sent someone out. He was very great and very professional. They were very prompt and they came when they said they were gonna come. I was very pleased with them and they were great. They knew what they were talking about and they didn't push on something.I decided not to use them only because they were higher than what I wanted to spend.
Description of Work: I got a quote from The Brothers That Just Do Gutters last July for gutter repair and replacement.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
Response from The Brothers That Just Do Gutters
Thank you for your consideration of Brothers that just do Gutters. It is very appreciative when we are recognized for our service efforts.
Shawn C.
08/2013
5.0
gutter repair
 + -1 more
Guys were great, office was always in contact through every step, Kyle was early doing the estimate, and the guys were early and did a great job with the old not so square house and tied it into my drainage as asked.. Very professional and timely. The only negative was the price, after speaking with some friends on their gutters i paid a little more than they did; however, i will absolutely use them again, they have a very solid business are very good at what they do and high quality materials. After about a month i've had no leakage problems, and there is a 90 degree over my front door that ALWAYS leaked, it has not leaked once, great job.
Description of Work: Made and installed a new 45 foot long gutter on front of house
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$520
Response from The Brothers That Just Do Gutters
Thank you for taking your time to write a review for us. We appreciate that you saw the value in our business.
Patricia D.
08/2013
5.0
gutter repair
 + -1 more
Went well. No issues. Also replaced clogged gutter. Prompt, courteous. Will use again.
Description of Work: gutter cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from The Brothers That Just Do Gutters
Thank you for taking the time to write a review for us. It is greatly rewarding to hear back from a customer who appreciated all the details we put into the job.
Monika L.
08/2013
5.0
gutter repair
 + -1 more
I had the company come out to give me an estimate for the work that was going to be performed. They were professional, polite and on time. Unfortunately, the estimated price was more than I was prepared to pay.
Description of Work: I had purchased a big deal for $349 for 50 Ft. of High Capacity 5" or 6" Gutter and or Downspout Installation.
Rating Category
Rating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Response from The Brothers That Just Do Gutters
Thank you for your consideration of Brother Gutters. Unfortunately the job was 103 feet more of gutter than the Big Deal covered. Although purchasing additional Big Deals was an option, we realize this was more than expected. We will look forward to doing the install in the future.
Christopher Y.
08/2013
5.0
gutter repair
 + -1 more
The guys are great. They showed up the first day right on time, then worked through several short rain showers before calling it a day when it started to downpour. But they were back the very next morning and finished the job. They were informative and walked me through the project beforehand. I would HIGHLY recommend working with the Brothers That Just Do Gutters when you need repairs or installs.
Description of Work: New gutter system install for whole house, plus leaf guard install.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Response from The Brothers That Just Do Gutters
Thank you for taking the time to write such great things about us. We appreciate your business and appreciation of our service.
Marguerite M.
08/2013
5.0
gutter cleaning
 + -1 more
The service turned out great. I was not there, but my sister was. She was very happy with them, but I do not entirely know why. We purchased two deals, and we did two houses, one house as a two family house. There was an additional charge for the two family houses. I think they charged us another $90. So, all together it was like $270, but again that was for three houses.
Description of Work: The Brothers That Just Do Gutters cleaned our gutters.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$270
Response from The Brothers That Just Do Gutters
We appreciate taking your time to write a review of us. When our service is appreciated, that is the greatest reward for us knowing that all of our efforts to make sure the customer is given our best service was achieved. Thank you
Amy A.
08/2013
5.0
gutter repair
 + -1 more
Both for the estimate and for the installation, workers were on time, very professional, actually listened to my requests, and answered all of my questions. They never made me feel as if I was keeping them from another job. The estimator even suggested that since my downspouts were in good condition, they did not need to be replaced. The installers also were very professional, worked efficiently and cleanly, and completed the job within the projected time frame. They even ran a rolling magnet over my entire lawn, walkways, and driveway when they were done, so as not to leave behind any scraps of metal or screws!!! Overall, an excellent experience!!! I would happily use them again, and would recommend them to others without any reservations. Thanks, "Brothers" !!!
Description of Work: Replaced all gutters, but not downspouts (no need).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
Response from The Brothers That Just Do Gutters
Thank you for your time to review us and giving us a great rating. We really appreciate the nomination. It is the greatest news to hear that people really appreciated our work that we do.
Anthony D.
08/2013
5.0
gutter cleaning, gutter repair
 + 0 more
Excellent service. they arrived on time introduced themselves. Explained what they were going to do. Checked the gutters cleaned the gutters, and downspouts. made sure eveything was working properly and explained everything they did. I was very impressed i called the company and told them what a great job their employees did.
Description of Work: They arrive in the specified time. Explained what they were going to do before starting the work. They cleaned the gutters and tested the downspouts and disassembled one downspout and cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$106
Response from The Brothers That Just Do Gutters
Thank you for taking your time to review our company's gutter cleaning. We are always thrilled to see such great responses. It embodies the culture that we teach all our staff to implement on each and every job. Thank you
Gary M.
07/2013
5.0
gutter repair
 + -1 more
Very seamless interaction. On the first visit it was determined that the 5" gutters were not the correct size for my house and it was explained very well. Since each truck is setup for a different size gutter system we had to reschedule for another date. On the second visit the same lead installer returned and he remembered all that we discussed before, so the work started promptly and was completed in a timely fashion. After the work was done we walked around the house to take a look and there were no issues as expected, the cleanup was very thorough also.
Description of Work: Removed old gutters and installed new gutters on entire house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Natalie T.
07/2013
5.0
gutter repair
 + -1 more
The workers were polite and prompt. They gave us some advice on how to prevent further issues and the approximate cost of those services. It was helpful information.
Description of Work: Our gutters were cleaned, and we were given suggestions for how to prevent future issues.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Gabriel S.
07/2013
5.0
gutter repair
 + -1 more
It worked out pretty well! The big deal was apparently only for straight gutters, but for corners they charged me extra. They definitely listened to what I wanted to get done and how I wanted to get it done. They definitely, compared to other people didn't just go and do what they know to do or what they want to do. They actually did what I told them to do. They finished and actually gave me a call and told me, "Is this how you want to get it done?" I said, "No. That's not what I wanted done. I wanted it to be done this way and this way" And they went back and redid it.
Description of Work: I purchased a big deal for The Brothers That Just Do Gutters. They replaced the gutters on an addition to my house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Michaeline Fall C.
07/2013
5.0
gutter repair
 + -1 more
Very well. Nice team of men.
Description of Work: Cleaned gutters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
BEAU J.
07/2013
5.0
gutter repair
 + -1 more
Excellent....Weill use them again
Description of Work: Cleaned and aligned my gutters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Nicole C.
07/2013
5.0
gutter repair
 + -1 more
The crew arrived on time, and performed quickly and efficiently. The gutters worked very well during the last heavy rains we had last week. We are very happy with the crew, their professionalism and workmanship and we loved the price as well. Couldn't have done better. Thank you for a great job!
Description of Work: The company replaced 50 feet of gutters in an area where they had to be repositioned to better direct the flowing of rain water.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$349
Barbara C.
07/2013
5.0
gutter cleaning
 + -1 more
The work was very good and guys were very good. They showed up on time and they were really excellent. Rebecca in the office was great to work with. It seemed like every time I scheduled with them it would rain. I would call her, she would get right back to me, and we would reschedule. I had an excellent experience with them and I really liked them. I would certainly use them again and recommend them. I got confused on how the big deal worked. The guys did not know that I had purchased the big deal and said that I owed them $244 for the work. Once I told them that I had purchased the big deal, there were no extra charges and they left. I will use them again.
Description of Work: The Brothers That Just Do Gutters cleaned my gutters.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$349
Kimberley D.
06/2013
5.0
gutter repair
 + -1 more
They were great. They came out right after I bought the big deal. They called that afternoon. They were right on top of it. I spent more than I purchased the big deal.
Description of Work: The Brothers That Just Do Gutters replaced my gutters and down spouts.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
tom G.
06/2013
5.0
gutter repair
 + -1 more
I purchased an Angie's List Big Deal special offer for this service and it was great. The took the old ones off and put the new ones on. The set up their truck right in my driveway and used a machine that made the gutters right on site. The young men who came out were very nice and polite. They introduced themselves and told me what was going to happen. They also were neat and clean. They honored the Big Deal price and did not try to push other services on me.
Description of Work: I used The Brothers That Just Do Gutters to put new gutters and a leader on my house. They got knocked off during Hurricane Sandy.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Gutters,
Gutter Cleaning
FAQ
The Brothers That Just Do Gutters is currently rated 4.7 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
The Brothers That Just Do Gutters accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, The Brothers That Just Do Gutters offers free project estimates.
Yes, The Brothers That Just Do Gutters offers eco-friendly accreditations.
Yes, The Brothers That Just Do Gutters offers a 5% senior discount.
No, The Brothers That Just Do Gutters does not offer emergency services.
Yes, The Brothers That Just Do Gutters offers warranties.
The Brothers That Just Do Gutters offers the following services: Gutter installation, Gutter Guards, Gutter Cleaning, Gutter Repair, Gutter & Guard Maintenance, Underground Drain Cleaning, Fascia Repair, Soffit Repair, & Snow Guards. Custom gutter solutions including colored gutters, half-round, copper, galvanized & galvalume gutter.