D Rohde Home Services

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

D. Rohde Home Services is a fully insured Home Service company that provides affordable top quality services to the Hudson Valley, including parts of Ulster, Dutchess, Columbia, Greene and Orange Counties. This family owned company has decades of experience and will always arrive at your home with a smile and with all of the tools and knowledge necessary to take care of any plumbing and heating problem, big or small. Bathroom or kitchen remodel? We do that too! We have no minimal trip charge and our pricing is designed to protect the consumer from being taken advantage of. We are there when you need us and will take care of your needs in the quickest, cleanest, and most professional way possible.

Business highlights

14 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Plumbing, Heating, HVAC, Air Conditioning, Well Pumps, Water Heaters, Drain Cleaning, Septic Repair, Kitchen & Bathroom Remodeling, Boiler Installation & Repair, Oil & gas boiler & furnace repair.

Services we don't offer

Discounts apply for normal business hours only

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.7450 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
8%
3
3%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 326-450 of 450 reviews

Frederick W.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Serviced furnace all is well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Thomas C.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

stephen O.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Gas furnace tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$54

Marco B.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I purchased a coupon for boiler maintenance and inspection service. I was provided with |excellent customer service and punctuality. I plan to hire them next year again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Carlos G.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$190

April H.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Examined and cleaned propane furnace. I appreciate their professionalism and advice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$55

Robert M.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Greg D.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: clean boiler |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Kenneth C.
12/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$155

Tracy L.
12/2015
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: we bought the special offer, called for an appt, couldn't see us for 10 days. Made next available appointment, gave details of what kind of AC, waited for appt, nice guy showed up and said they didn't service this type of AC, huge disconnect.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
4.0


Response from D Rohde Home Services
This was another example of a miscommunication between our office and the customer. Unfortunately, there are times when we can not make a determination as to what type of system someone has based on the limited information that we receive over the phone. This is one of those times. We were under the impression that it was a mini-split AC unit (Mitsubishi, Fujitsu, etc) however it was a window type unit. We do not normally work on these units due to the high repair cost versus replacement of the unit. We did not charge for our visit, despite a two hour round trip time. We hope that we can be of service in the future and that our communications can be improved upon.

Bob W.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
Competant and honest.
Description of Work: Completed Advertised winter furnace check special.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$55

sophia S.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Mark W.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Serviced my boiler and replaced some parts that were bad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Timothy O.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Install new ac condenser unit. Neat and clean. Worked great this past summer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

William Z.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Had my furnace checked and cleaned. Service was thorough and professional, and friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$60

Linda M.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They inspected/cleaned furnace. Have no negative comments on the job done and will definitely call upon them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$74

Richard B.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Furnace tune-up. |I've never used them before, and they were great in all aspects. |Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Veronica D.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Booker S.
11/2015
1.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: An employee of D Rhode heating and plumbing showed up at my home and made a preliminary diagnosis of my problem and promised that the boss/owner would get back to me, but I have not heard anything else from them. I thought that was pretty inconsiderate since we were without hot water, and the employee was well aware of it.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from D Rohde Home Services
I'm sorry that this happened the way it did, however we had left a message stating that we were unable to do the work due to licensing in your municipality. I'm guessing by this review that you did not receive that message. Hopefully you were able find someone to do the work. We apologize for being unable to perform the work you needed due to our inability to provide that type of service in your municipality. We'd be happy to help in any heating or AC capacity in the future, as those are types of work we are licensed to perform in your city.

Bob K.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Daniel Rhode arrived right on time and did a thorough checkout of our A/C Heat Pump combo unit. He was patient and professional, spending time explaining what he was doing and what the test readings meant. We were very pleased with the service and the $59 special was a definite bargain. I would use this service again and would consider purchasing a replacement unit from them when our 23 year old unit bits the dust.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Tim L.
10/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
.
Description of Work: Excellent customer service. Showed up right on time and performed the service on time. I would recommend D ROHDE HEATING AND PLUMBING to everyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Charles W.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Technician, Tom was very professional. He explained that my Buderus gas boiler did not need to be serviced every year like an oil burner. I would recommend D. Rohde
Rating CategoryRating out of 5
Yes, I recommend this pro

Franklin M.
10/2015
5.0
water heater repair, heating & air conditioning/hvac
  + 0 more
.
Description of Work: Furnace and Hot Water Heater Cleaning and Maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cathy O.
10/2015
1.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from D Rohde Home Services
We are not sure where your displeasure with our service came from. You had purchased a special AC tune up, we had come out and performed that tune up. While our technician was there, he noticed the refrigerant was low. He then let you know that and gave a price to add refrigerant. While he was adding the refrigerant, he noticed that there was a leak. He then performed a leak test, at no cost. The diagnostic, also not charged for, showed that there was a leak on the evaporator coil. Our technician researched the item and gave a price for replacement. Since this was a Carrier unit, the price was a bit expensive. Our technician made a recommendation to call a Carrier installer, as they can get better pricing on units than we can. Not only did our technician not charge for over $300 in service and material, but he also made a very honest recommendation to have another company, who could get parts at a cheaper price, to do the work. We pride ourselves on doing the right thing by our customers. In this case, our technician went above and beyond to be helpful and did not charge anything for the work he performed. We would love to know more about your dissatisfaction in order to prevent this from happening again.

Ian H.
10/2015
1.0
heating & air conditioning/hvac
  + -1 more
Not well
Description of Work: Called two times attempting to speak to someone to assure that furnace I was going to buy was right for my home size. I was told by the rep that my call would soon be returned. 2 days no answer. I had one question.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from D Rohde Home Services
I'm sorry for the inconvenience, however, I personally returned your call three times. Each time it went to voicemail, each time the mailbox was full. Unfortunately we do not have any other way of reaching you. Feel free to give us a call and we'll be happy to discuss any questions you might have.

Contact information

131 Cannon St, Poughkeepsie, NY 12601

http://www.drtotherescue.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
10:00 AM - 12:00 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
303

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Drain Cleaning,
Wells and Pumps,
Water Filtration and Softening,
Drain Pipe Installation,
Generator,
Natural Gas Lines,
Heating Oil,
Sewer Cleaning,
Gas Logs

FAQ

D Rohde Home Services is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 4:00 PM

Tuesday: 9:00 AM - 4:00 PM

Wednesday: 9:00 AM - 4:00 PM

Thursday: 9:00 AM - 4:00 PM

Friday: 9:00 AM - 4:00 PM

Saturday: 10:00 AM - 12:00 PM

D Rohde Home Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, D Rohde Home Services does not offer free project estimates.
Yes, D Rohde Home Services offers eco-friendly accreditations.
Yes, D Rohde Home Services offers a 10% senior discount.
Yes, D Rohde Home Services offers emergency services.
Yes, D Rohde Home Services offers warranties.
D Rohde Home Services offers the following services: Plumbing, Heating, HVAC, Air Conditioning, Well Pumps, Water Heaters, Drain Cleaning, Septic Repair, Kitchen & Bathroom Remodeling, Boiler Installation & Repair, Oil & gas boiler & furnace repair.
Discounts apply for normal business hours only

Contact information

131 Cannon St, Poughkeepsie, NY 12601

http://www.drtotherescue.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
10:00 AM - 12:00 PM