D Rohde Home Services

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

D. Rohde Home Services is a fully insured Home Service company that provides affordable top quality services to the Hudson Valley, including parts of Ulster, Dutchess, Columbia, Greene and Orange Counties. This family owned company has decades of experience and will always arrive at your home with a smile and with all of the tools and knowledge necessary to take care of any plumbing and heating problem, big or small. Bathroom or kitchen remodel? We do that too! We have no minimal trip charge and our pricing is designed to protect the consumer from being taken advantage of. We are there when you need us and will take care of your needs in the quickest, cleanest, and most professional way possible.

Business highlights

14 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Plumbing, Heating, HVAC, Air Conditioning, Well Pumps, Water Heaters, Drain Cleaning, Septic Repair, Kitchen & Bathroom Remodeling, Boiler Installation & Repair, Oil & gas boiler & furnace repair.

Services we don't offer

Discounts apply for normal business hours only

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.7450 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
8%
3
3%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 1-25 of 450 reviews

Frank M.
08/2023
1.0
plumbing
  + -1 more
I believe this was a scam. They arrived. There was almost a $300 estimate before starting the job estimate was never supplied blamed, getting a permit, which other plumber was able to get in less than a day never heard back until I complained still have not received an estimate play they did not wanna do the job and just took the money.
Description of Work: Small plumbing job No work done paid for an estimate that I did not receive. I believe they were a scam.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0

$297

Matthew A.
07/2023
1.0
plumbing
  + -1 more
Extremely disappointed. I had an appointment today 7/13/23 for an estimate on plumbing work. I was given a window of 12 noon to 4:00 p.m. no one showed. I never received a call saying he would be late or couldn't make it. Very unprofessional. I could have been doing other things today.
Description of Work: No work was done because he never showed up.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Alisa P.
03/2022
5.0
heating & air conditioning/hvac
  + -1 more
It was good. I have no issue since then.
Description of Work: They made a repair to my heating system.
Rating CategoryRating out of 5
Yes, I recommend this pro

BRIAN R.
03/2022
5.0
plumbing
  + -1 more
Very well. The tech, Deshaun, arrived on time and performed the work in a way that minimized our stress and damage to the walls and tiling. Deshaun was very pleasant and we were more than pleased with his work. The price was reasonable and was set in advance of his starting work. We will definitely use D Rohde in the future.
Description of Work: The pipe leading to the bathroom shower head was leaking and required replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

BRIAN R.
02/2022
5.0
ceramic tile, plumbing
  + 0 more
The assessment appointment was accomplished quickly and the actual work was performed in a timely manner. I thought the plumber they sent was very professional and knowledgeable. When some of the brand new parts proved to be faulty, the follow-up appointment was schedule quickly and went smoothly. When some minor complications arose, I was both surprised and pleased at how the plumber went out of his way to make things perfect at no additional cost to me. The quoted price - which I believed to be reasonable - proved to be the actual price charged. Overall, I thought D Rohde did a great job. I will certainly use them again.
Description of Work: Replace two toilets in addition to two small maintenance items

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from D Rohde Home Services
Thanks for the review. We appreciate the kind words and hope to continue to help out in the future.

David P.
10/2021
1.0
heating & air conditioning/hvac, plumbing
  + 0 more
I would NEVER - EVER - recommend this company - EVER. They are full of lies, they do NOT back up their product like they say they do, they commit code violations, their workers are NOT all trained and experienced as they claim on the website, and while we were dealing with a flooded basement (TWICE!) due to DAN ROHDES mistake, all he could do was tell his assistant to tell us he was busy and could not call us for at least 2 weeks. To this day, no phone call, he would rather ignore us. WOW. Great customer service. Buyer beware! He also sized our house improperly for a mini-split system leading to overloaded units that cant keep up. We were even told by his own worker that we can't run all of our units at the same time, because the condenser can't handle it. If you want floods in your house, then Dan is your man.
Description of Work: Mini-Split and Condenser Installation

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$11,000

Response from D Rohde Home Services
We are quite aware of this situation and feel for the customer. The whole story includes a blown insulation contractor who covered the unit in insulation, causing it to clog and not allow water to drain from the unit. We offered for our insurance to pay for remediation. However, when a third party inspector looked at the situation, they determined that it was not an installation issue. They determined that the insulation company caused the issues. This was affirmed by the Better Business Bureau. While we understand the frustration this situation caused, we feel as though the blame is a bit misguided. Thank you for the review, we'll work on doing a better job communicating in the future.

Russ M.
09/2021
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
I used D. Rhode Heating, Plumbing and AC for two projects. First was an installation of a new air conditioning and heat pump unit. From beginning to end everyone we dealt with were courteous, knowledgeable and professional. Dan was very helpful thoroughly explaining our options and giving us a fair estimate. The office staff were always friendly and helpful when we called them. Jeff, Dwayne and crew did a great job in the removal and installation of the new unit. They were very respectful and cleaned up thoroughly when the job was completed. The second project was the installation of a new well tank. Jamie was very professional and knowledgeable and also did a great job with the installation and cleanup. I would highly recommend D. Rhode.
Description of Work: Central Air Conditioning and Well Tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christopher C.
04/2021
5.0
heating & air conditioning/hvac
  + -1 more
This contractor is outstanding. From the start, they were quick to provide me all information and options available to me to replace my old electric heat at competitive rates. The workers were very efficient, professional, and performed high-quality work; and I am very satisfied with the result.
Description of Work: New Heat Pump Install

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$19,000

Glenn H.
01/2021
5.0
ceramic tile, plumbing
  + 0 more
Rohde Plumping of Poughkeepsie NY is now Mr. Rooter.
Description of Work: leaky pipe
Rating CategoryRating out of 5

Cathy G.
11/2020
5.0
ceramic tile, heating & air conditioning/hvac
  + 0 more
Long, took 11 1/2 hours. They had warned me that it could though, and that there was no way to predict if this install would be a long one.
Description of Work: Boiler needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wilfred W.
11/2020
5.0
ceramic tile, heating & air conditioning/hvac
  + 0 more
TOP NOTCH COMPANY !! The team arrive on time-- I have to mention these wonderful men --Ian Dan-Jaquan--because they were so professional !-( I did not find out the name of the delivery guy who delivered all the units--He was excellent too ) They worked non stop ! They were extremely polite and manners and respectful all the time. They answered every question we had--completed all the work while protecting carpets in my house etc. What a great company and group of workers ! They worked until 6pm without even taking a break !-- (even though it started to rain--they still worked ! ) Whatever they were doing as a team--they were double checking --triple checking with each other ALL the time that it was done right and that no mistakes were mentioned ! They were so professional and Patience is a virtue !! I also have to mention Sarah--she answers the phone for the company 24/7--She is wonderful too ! I am so glad we had the pleasure to find them and had everything done with this company !
Description of Work: Water Heater Replacement and Replace Central A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandesh V.
09/2020
5.0
plumbing
  + -1 more
Very timely and professionally done. Happy with service provided.
Description of Work: Fixing a water filter line leak

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Maurice W.
09/2020
4.0
ceramic tile, plumbing, water softeners
  + 1 more
I felt the estimated price was excessive. I did it myself. All work done in the past was done well.
Description of Work: Minor plumbing. Part of a water softener hookup I was doing.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ronald D.
07/2020
5.0
ceramic tile, heating & air conditioning/hvac
  + 0 more
Ian and Daniel were the technicians that did they installation. They were amazing! Not only were they very professional, but polite and courteous as well. They discussed all aspects of the installation with me before moving ahead with the work. They made sure that I was happy with everything when the job was completed. They totally cleaned up after the project both inside and out. D. Rohde Plumbing will be my go to company from now on. I recommend them very highly and I’m so pleased with the end result.
Description of Work: Installation of new heat pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,600

PAUL S.
06/2020
5.0
ceramic tile, water heater repair
  + 0 more
The technician was prompt, friendly and helpful. The adjustment was made quickly and he explained to me how I could do it myself in the future if I want to.
Description of Work: hot water heater adjustment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$107

Michelle D.
05/2020
5.0
ceramic tile, heating & air conditioning/hvac
  + 0 more
First off, today was HOT. Super hot and humid (which of course, is when my AC breaks down...) . And Keven the AC tech was in my sweltering attic, helping to fix the problem. I would have been rather cranky (no lie), but he was professional and kind--and he explained the problem each step of the way. I am very happy with his service!
Description of Work: Central Air Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Laura L.
05/2020
5.0
ceramic tile, plumbing, water heater repair
  + 1 more
Matt was exceptional!! He got here on time and diligently worked until the installation was completed! Not only was he professional but very personable and knowledgeable! And he cleaned up the area before he left!
Description of Work: Installation of tankless water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

Amanda S.
02/2020
5.0
heating & air conditioning/hvac
  + -1 more
This company was outstanding. I called them based on their current Angie’s List reviews (I had never had reason to call an HVAC company before). Their response time was incredible as well as caring and personable. My technician Ian was the same. Professional, personable and focused on my needs. He gave me all of my options and executed my choice within the same day. I am thrilled with the service, dedication, humanity, quality and craftsmanship I received from this company. Highly recommend!!
Description of Work: Furnace replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shireen G.
02/2020
5.0
heating & air conditioning/hvac
  + -1 more
The technician was very knowledgeable and explained the problem and the solution options clearly. The installation of the additional equipment needed to get the heating working properly was very well done. From the initial phone call to job completion, it was a very good experience.
Description of Work: Restore radiant heating

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Jo-Anne G.
02/2020
5.0
plumbing
  + -1 more
Courteous and professional technician. Source of leak located quickly, repaired promptly. Area was left clean of debris.
Description of Work: Leak repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John E.
10/2019
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
No problems. I was happy with the service provided. Very professional.
Description of Work: Install new water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

Wilfred W.
09/2019
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Bought a faucet at Lowe's. After looking at the connections for a pedestal sink, I decided to have this one professionally installed. It was a two hour procedure for a professional plumber. Though not a difficult job for a plumber, everything about the job was very professional. Appointment was confirmed. A telephone call was provided giving an update of when the plumber would arrive. Kevin was the name of our plumber. He was very courteous. He covered our floor, wore shoe covers, cleaned up afterwards. He checked the plumbing for leaks and drainage. Contracting the way it should be.
Description of Work: Replace bathroom faucet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Judy L.
07/2019
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Moved heavy boiler up difficult site. Installed in one day. Very professional and patient in detailed explanations of complex zoning issues. Prices are high in Dutchess Co. compared to other areas of NY. I generally think plumbers are a safer bet for a maintenance plan and longer lasting businesses than most HVAC companies.
Description of Work: boiler replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,200

Samuel M.
07/2019
5.0
plumbing
  + -1 more
They were great! They were on time, professional and got the job done.
Description of Work: They fixed the toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeffrey C.
06/2019
1.0
heating & air conditioning/hvac, plumbing
  + 0 more
One of the worst experiences of my life. They agreed to come out to take a look at plumbing issue. Never warned me or notified me of fee to come out. Wanted to charge me double what 2 other local plumbers would charge. Then sent me to collections agency for not paying for services not ever performed or ever agreed to. Kind of a mafia tactic where they charge you for services not performed, charge you double to perform services, or put you in collections. I have no idea how they get a decent rating on Angie's list and tarnishes the Angie's List brand.
Description of Work: Plumber for Rental Property

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
1.0


Response from D Rohde Home Services
We never like to see negative reviews on any forum, as it usually shows some inadequacies within our business operation. A complete story on this occasion should be told. We arrived at the rental property and spent time diagnosing a no heat issue. We found that it was an inducer fan and contacted the owner and gave pricing on replacing the fan. This price included the diagnosis, removal of old fan, researching and contacting supply houses to find a fan that would fit this unit, picking up that fan, and installing it. The owner agreed to this price, as was recorded on our lines, as is standard operating procedure to prevent misunderstandings. After our technician had done the above stated work, the owner had a change of heart and stated that he was able to get a hold of his "regular plumber" and would have him do the work after we had diagnosed, researched, and installed the new fan. This was not an optimal situation for any parties involved. We had made the decision, in order to make this customer satisfied, to take out the new fan, (which could not be returned since it was opened and installed) and put back the old fan for his "regular plumber" to change out. We made the decision to charge a small amount of $135. The part cost us over $300 (we had to keep the fan since it was installed), we spent close to three hours on the project, and still, only charged $135(this includes tax). This seemed like a fair amount of money since we spent a significant amount of time on the project and had to lay out money for the part. There was no fee to come out to the house, the fee was for a diagnostic. We did not charge for the time spent installing the fan and then removing the fan. We are happy to admit fault when it is warranted as you can see in previous negative reviews. There are times when we have failed at communicating with customers and it is something that we work on vigorously to prevent it from occurring in the future. In this case, we feel as though we did the right thing and asked for a small sum of money to help offset the time and money we had to pay to get the part. We apologize if the $125 + tax was an unreasonable expectation on our part. We are very happy to have this forum to be able to give our perspective on negative experiences. I wish that we had been able to do the repair for less money, we can never compete with smaller operations/non-licensed "plumbers". We offer same day service for emergencies and a full office staff to research parts to be able to make same day repairs. This, unfortunately costs money to accomplish. I wish it didn't, and I wish we could do things for less money. We pride ourselves on being an affordable alternative to larger companies that charge double what we do. We look forward to helping out in the future to show our professionalism, prompt service, and knowledge.

Contact information

131 Cannon St, Poughkeepsie, NY 12601

http://www.drtotherescue.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
10:00 AM - 12:00 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
303

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Drain Cleaning,
Wells and Pumps,
Water Filtration and Softening,
Drain Pipe Installation,
Generator,
Natural Gas Lines,
Heating Oil,
Sewer Cleaning,
Gas Logs

FAQ

D Rohde Home Services is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 4:00 PM

Tuesday: 9:00 AM - 4:00 PM

Wednesday: 9:00 AM - 4:00 PM

Thursday: 9:00 AM - 4:00 PM

Friday: 9:00 AM - 4:00 PM

Saturday: 10:00 AM - 12:00 PM

D Rohde Home Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, D Rohde Home Services does not offer free project estimates.
Yes, D Rohde Home Services offers eco-friendly accreditations.
Yes, D Rohde Home Services offers a 10% senior discount.
Yes, D Rohde Home Services offers emergency services.
Yes, D Rohde Home Services offers warranties.
D Rohde Home Services offers the following services: Plumbing, Heating, HVAC, Air Conditioning, Well Pumps, Water Heaters, Drain Cleaning, Septic Repair, Kitchen & Bathroom Remodeling, Boiler Installation & Repair, Oil & gas boiler & furnace repair.
Discounts apply for normal business hours only

Contact information

131 Cannon St, Poughkeepsie, NY 12601

http://www.drtotherescue.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
10:00 AM - 12:00 PM