D Rohde Home Services

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

D. Rohde Home Services is a fully insured Home Service company that provides affordable top quality services to the Hudson Valley, including parts of Ulster, Dutchess, Columbia, Greene and Orange Counties. This family owned company has decades of experience and will always arrive at your home with a smile and with all of the tools and knowledge necessary to take care of any plumbing and heating problem, big or small. Bathroom or kitchen remodel? We do that too! We have no minimal trip charge and our pricing is designed to protect the consumer from being taken advantage of. We are there when you need us and will take care of your needs in the quickest, cleanest, and most professional way possible.

Business highlights

14 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Plumbing, Heating, HVAC, Air Conditioning, Well Pumps, Water Heaters, Drain Cleaning, Septic Repair, Kitchen & Bathroom Remodeling, Boiler Installation & Repair, Oil & gas boiler & furnace repair.

Services we don't offer

Discounts apply for normal business hours only

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.7450 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
8%
3
3%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 226-450 of 450 reviews

Adrienne H.
01/2014
4.0
heating & air conditioning/hvac
  + -1 more
The technician seemed knowledgeable but I knew just as much as he did from research performed on the internet. Essentially, his diagnosis was to start replacing parts. He did replace the oil burner nozzle, filter, and screen. The boiler tripped out later that day. They did show up on time (well early but he called to make sure I would be there). He was very professional and did not leave a mess. He did not have a combustion analyzer with him, something I would have like to have had done. I understand that these burners can trip for many reasons but I had hoped an experienced technician would be able to point to at least a few common problems. He did point out that the motor had been replaced and that was helpful. After the boiler tripped out, I ordered a new primary controller and cadmium eye. After replacing those, the burner has not tripped for over a week now. In the future, I will ask ahead of time for a combustion analysis. I would use them again as he was knowledgeable and seemed experienced. As with both companies who have worked on the boiler, I got the "this boiler sure is old, you should replace it". He estimated the boiler efficiency to be in the high 70's. It is actually an 84% efficient boiler. I do get tired of the "you better replace this soon" sales pitch. This boiler should last for twenty more years if it is properly maintained.
Description of Work: They came to diagnose why my oil burner (Beckett AFG) keeps tripping out. They were no help in diagnosing the problem but did replace the nozzle, screen, and filter. The burner tripped out later that same day....

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Catherine R.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
He arrived @ the time expected & finished the job quickly. I'm satisfied with the service & will consider using them in the future.
Description of Work: cleaned & inspected the furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$66

Susruth P.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
Went well. Appointment made for following day. Arrived on time. Temporarily fixed furnace while waiting for part and installed part two weeks later. No issues since.
Description of Work: Furnace repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Lynn S.
01/2014
5.0
plumbing
  + -1 more
I expected someone at 8, but they showed at about 8:30 or so (possible misunderstanding on my part, but I swore he said 8:00, not "between 8-9"). Since they were "late" by my standards, I expected a terrible experience. Instead, Mike (I think was his name), explained what he thought was wrong and got right to fixing it. Once he got the unit apart, he explained what else he thought should be done and why. He finished in a reasonable amount of time and was very, very courteous about wiping his feet while in and out of the house and cleaned up well at the end. He then reminded me that Angie's List customers were entitled to a coupon, so I got 10% off! I am a single mother in charge of keeping my home running properly and have a hard time finding contractors that I can trust AND that I can afford. The reviews on Angie's List are the sole reason I chose D. Rohde and I'm very happy with the service and plan to use them again in the future.
Description of Work: Repaired oil leak and placed nozzle and strainer on the burner of the hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$145

Josh K.
12/2013
5.0
propane sales
  + -1 more
Installed propane heating system. Very good work
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Veronica M.
12/2013
5.0
drain cleaning, heating & air conditioning/hvac
  + 0 more
He is great, but we are out of his service area. He made a special trip.
Description of Work: Services our ductless a/c system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Christopher M.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
Dan showed up on time for the estimate, and then once I decided to go with his company, he again showed up with his guys on the planned date to install the new boiler. Work was very professional and clean, and they were very careful getting the old boiler out, as I don't have Bilco doors. They completed the job in one day as promised, and did an excellent job.
Description of Work: Installed a new Buderas oil boiler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Marilyn K.
11/2013
3.0
heating & air conditioning/hvac
  + -1 more
Although my appointment was at 9AM I had to call them at 10:30 to find out if they were still coming. I was told that they were behind and would arrive later in the morning. They did not arrive until after 12:30. I was on the phone with Angie's list to cancel the appointment when they arrived. They performed the paid for services and in the end did a good job.
Description of Work: checked the furance and did a tune up.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$55

Response from D Rohde Home Services
We apologize for not informing you sooner for our tardiness. We were involved in a repair that took a bit longer than we had anticipated. In this busy heating season, we do our best to give all of our customers the time needed to make the necessary repairs in the most efficient and cost effective manner. The unfortunate circumstance that occurred this week is not characteristic of our operation. Scheduling can be difficult in the service industry. We do not have the ability to foresee problems that can occur at times. Again, the delay that occurred is not indicative of how we do business, however, there are times when we run late due to longer than anticipated repair times. We are very happy that you were satisfied with the service, when we did arrive..

Edward M.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
We went with them after we used them earlier this year for a full service furnace tune-up which included our A/C system.
Description of Work: they came by to check on our heating system before the winter sets in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

David W.
11/2013
3.0
heating & air conditioning/hvac
  + -1 more
The service was okay. At the end of the day my heat was restored. There were a few minor issues that I had with the service. First he was 15 minutes late. Second, he ran out to get the necessary piece and took and hour and a half to return. Lastly, I believe I was overcharged for parts and labor. For example I was charged a $100 to install a simple $30 dollar thermostat.
Description of Work: I contacted this business because my furnace was not working properly. They replaced the damaged piece and installed a new thermostat for me the same day.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$487

Response from D Rohde Home Services
We received a phone call a little after 8 o'clock in the morning from [member name removed]. We let him know that we would do our best to be there later that morning, being that we had already scheduled the day. We moved some things around, resulting in a very late day for our technician, in order to help [member name removed] out since he had no heat and it was getting cold. We were able to make it to his house in about two hours. Not too bad for a heating company on a cold day. There was a window given of "later in the morning" due to prior calls being scheduled from days previous, as well as the unknown of the length of calls prior. We diagnosed the problem and found that the circuit board had malfunctioned and needed replacement. We researched the part, found a supplier 30-40 minutes away, and picked up the part. We had given a price to [member name removed] prior to leaving to pick up the part. We like to let the customer know before we do any work what the price is going to be in order to prevent any pricing questions. We explained that we were not even going to charge for the travel time that it took to pick up the part, as well as the time spent in the supply house. All in all, [member name removed] was charged much less per hour than we normally would charge. We understand that he was in a difficult position, not having heat, and we did not want to portray ourselves as a company taking advantage of that situation. Lastly, the thermostat's cost is much more than $30. Even if it were bought online, it would cost at least $50 with tax, not to mention the cost to carry the item on our trucks. All in all, we are sorry that you feel as though you were taken advantage of. We took every step possible to make this experience a pleasant one, beginning with getting to your home in about two hours to not charging for travel time to a supply house to pick up a non-stock item. We would love to be able to do business at a lower cost, unfortunately, it is quite expensive to run trucks for this type of work. We pride ourselves on fair prices, clean work, and customer satisfaction. I apologize if the cost was not explained better to you. We will do our best to explain those costs in the future and hope that this response clarifies some of your concerns with our service.

Terrence M.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
The service was fine. It was easy to schedule, they were on time, and professional. They completed the work quickly and were in and out. They were very thorough and efficient.
Description of Work: I purchased a Big Deal for a seasonal air conditioning tune up with outdoor condenser cleaning. They also fixed a leak and refilled the refrigerant.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$515

John F.
11/2013
4.0
heating & air conditioning/hvac
  + -1 more
Honest crew who does what they promise. My wife and I got the furnace cleaned and inspected, with no surprise hidden fees or any tricks. We would definitely recommend these guys and will call them in the future if we ever need work done.
Description of Work: Winter 22-Point Furnace Inspection, Clean & Check.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$130

Amanda C.
11/2013
4.0
plumbing
  + -1 more
The plumber seemed professional and knowledgable, and was able to diagnose the problem with our plumbing fairly readily. He also worked cleanly and efficiently. However, he was late by a few hours both of the times that he came to our home for this issue (on both occasions we were told he would arrive between 9 and 10am, and on both occasions, *we* had to call in after the window had passed to inquire about the hold-up), so we weren't thrilled with timeliness or communication. Overall, we were pleased with the work done and happy to get our water restored, and we would likely use Rohde again in the event of another plumbing emergency.
Description of Work: Replaced valve and whole-house filter to restore running water to home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0

Yes, I recommend this pro
$650

Kimberly O.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
The D. Rohde representative gave us a prompt estimate that was significantly lower than another vender we contacted. The workers arrived on time and worked quickly and professionally. They consulted with us about how best to handle the installation, and finished the job on time and slightly under budget. When we found that one of the units was leaking, they returned quickly and stayed until the problem was solved. We were very pleased with their work and recommend them highly.
Description of Work: Installed ductless air conditioning units in our home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$13,000

sophia S.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
D Rhode is a fantastic company. They were very prompt in returning my phone call to set up a date of service. He was able to schedule service timely and had no problem working with my work schedule. He arrived promptly and got to work right away, explaining everything he was doing, showing me all the components of the furnace (it's very old) and answered my questions without hesitation. He was very proficient, very knowledgeable, and very good at his work. He managed to disassemble the furnace components (necessary to clean it!) and cleaned out the duct that vents to the chimney and repaired the seal there. He was very tidy and even stayed to make sure that the furnace was working properly. I really appreciate how efficient he was and how well he cleaned and tuned-up our furnace. He even took time to answer all my questions about energy efficiency, different heating and cooling systems, and upgrades. I would not hesitate to call upon D Rhode for service again. Thank you D Rhode!
Description of Work: tune-up and cleaning of natural gas furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

darrin M.
10/2013
3.0
heating & air conditioning/hvac
  + -1 more
The provider does not provide service to northern Ulster County even though their webpage clearly states they serve the Mid-Hudson Valley including Sullivan and Ulster Counties. Now I'm on hold w/ Angie's List to get a refund and left to my own devices to find another service provider for the work we need done.
Description of Work: nothing

Rating CategoryRating out of 5
professionalism
3.0

$55

Response from D Rohde Home Services
I am not sure how to respond to this review. The customer bought an item through Angie's List. He later called us to see if we serviced his area, in which we kindly responded that we did not. We apologize for the misunderstanding. We have had calls stemming from Arizona as well as New York City and Long Island in the past. There are times when boundaries are confusing and for that we are truly empathetic of your situation. We truly hope that you find a top notch heating contractor in your immediate area.

Tony M.
10/2013
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
I had a number things fixed/done by Dan. I had my well company come for a problem I was having with plumbing in the basement. They thought it could be a few different things, but said I needed to call in a plumber. I did not hae a plumber until now. I looked on Angie's list and found D. rohde heating and plumbing. Dan walked me through a few things on the phone, but needed more help than that. I had a company install a water softener and carbon filtration system about 2 1/2 years ago. Well they screwed things up apparently because the well company and Dan both agreed to that. He reran new plumbing lines with the correct shut-off valves and his works looks great. He even showed me a few fixes that I could do on my own since I am pretty handy. Well, everything is fixed now and he is even coming back to clean my furnaces in a week for an incredible price. We couldn't be happier and now have found our permanent plumber. Thanks Dan!!
Description of Work: Plumber repairs and will be doing my furnace cleaning next week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

vida F.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
When I first called, it was too cold to check the AC. I called back a month later and he was only too happy to reschedule. He checked my air conditioning system and cleaned out the mold. He checked the second unit too, although he didn't have too, and he cleaned the corrosion off the outside units.
Description of Work: AC maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$55

Theresa K.
09/2013
3.0
heating & air conditioning/hvac
  + -1 more
FOR THE WORK THAT WAS DONE ON THE CARBO MONOXIDE, IT WENT WELL AND IS LISTED BELOW 1. THOROUGH VACUUMING OF RESIDUAL SOOT FROM LAST WINTER 2012 OF FLUE & ALL PIPING 2. REPLACED OIL FILTER/ NOZZLE 3. CHECKED ELECTRICAL COMPONENTS FOR ANY DEFECTS OF BECKETT BURNER SYSTEM. 4. HONORED FREE INSTALL OF CARBON MONOXIDE DETECTOR THAT HE SUPPLIED. *** I ALREADY HAD A HIGH GRADEKIDDE COMBO FIRE/SMOKE & CARBON MONOXIDE DETECTORS TO BE INSTALLED. DANIEL GAVE ME HIS FREE SUPPLY & INSTALLED MY 2 CHOICES . ***I WAS IMPRESSED WITH HIS PROFESSIONALISM & INFORMATIVE COMMUNICATION.
Description of Work: DANIEL RHODE HONORED HIS PROMOTION $55.00 FULL SERVICE FURNACE CLEANING & TUNE-UP WITH FREE CARBON MONOXIDE DETECTOR! THAT SAME DAY HE ALSO WORKED ON A 2 YEAR OLD LENNOX CENTRAL AIR SYSTEM AND CONFIRMED THAT HE WOULD CLEAN THE DEBRIS FROM THE FALL OF 2012 HOWEVERTO PREPARE THE SYSTEM FOR THE FALL OF 2013 I DISCOVERED THAT THE DEBRIS WAS NEVER CLEANED. HE ONLY RELATED THAT I NEEDED A FEW OUNCES OF FREEON. HE SIMPLY CHECKED THE ELECTRICAL COMPONENTS. I AM DISSATISFIED OF THAT SERVICE. I HAVE THEN SINCE LOST TRUST IN THE COMPANY.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$55

ellen S.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
I was very pleased with their service. Dan apologized for not being able to service me on Sunday. His partner was on vacation and he was on duty at fire house that day. Most important, Dan was excellent and I would recommend them and I have already done so.
Description of Work: I had no hot water. Called Dan late in day on Saturday. He answered and was very obliging. He came on Monday morning, located the problem, explained problem to me and gave cost with senior discount. He was very professional and efficient and did a wonderful job. I was very pleased and satisfied even scheduled my furnace cleaning with him. If you need a plumber or electrician do not hesitate to call D. Rhode Heating.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Gary A.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
All went very well. Just a small install issue that was rectified as soon as identified.
Description of Work: Installed a two zone ductless air conditioning system

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,300

NONA M.
08/2013
4.0
heating & air conditioning/hvac
  + -1 more
he just did the diagnostics. I don't think there was any cleaning involved
Description of Work: check the airconditioning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$50

Jennifer P.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
Very helpful and informative.
Description of Work: Cleaned furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

Lawrence A.
07/2013
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
Great... timely neat and efficient.
Description of Work: new water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

katrin F.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
I am very happy with the gentleman that came to fix the issue he did a great job.
Description of Work: D. Rohde Heating and Plumbing came and did an overall check on my central a/c and fixed the problem that I had with it. I used the Angie's list coupon for that. I was told I need to add the R2 gas that it was running low and freezing the unit which would deteriorate the unit slowly so I scheduled another appointment to add the gas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Contact information

131 Cannon St, Poughkeepsie, NY 12601

http://www.drtotherescue.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
10:00 AM - 12:00 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
303

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Drain Cleaning,
Wells and Pumps,
Water Filtration and Softening,
Drain Pipe Installation,
Generator,
Natural Gas Lines,
Heating Oil,
Sewer Cleaning,
Gas Logs

FAQ

D Rohde Home Services is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 4:00 PM

Tuesday: 9:00 AM - 4:00 PM

Wednesday: 9:00 AM - 4:00 PM

Thursday: 9:00 AM - 4:00 PM

Friday: 9:00 AM - 4:00 PM

Saturday: 10:00 AM - 12:00 PM

D Rohde Home Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, D Rohde Home Services does not offer free project estimates.
Yes, D Rohde Home Services offers eco-friendly accreditations.
Yes, D Rohde Home Services offers a 10% senior discount.
Yes, D Rohde Home Services offers emergency services.
Yes, D Rohde Home Services offers warranties.
D Rohde Home Services offers the following services: Plumbing, Heating, HVAC, Air Conditioning, Well Pumps, Water Heaters, Drain Cleaning, Septic Repair, Kitchen & Bathroom Remodeling, Boiler Installation & Repair, Oil & gas boiler & furnace repair.
Discounts apply for normal business hours only

Contact information

131 Cannon St, Poughkeepsie, NY 12601

http://www.drtotherescue.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
10:00 AM - 12:00 PM