D Rohde Home Services

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

D. Rohde Home Services is a fully insured Home Service company that provides affordable top quality services to the Hudson Valley, including parts of Ulster, Dutchess, Columbia, Greene and Orange Counties. This family owned company has decades of experience and will always arrive at your home with a smile and with all of the tools and knowledge necessary to take care of any plumbing and heating problem, big or small. Bathroom or kitchen remodel? We do that too! We have no minimal trip charge and our pricing is designed to protect the consumer from being taken advantage of. We are there when you need us and will take care of your needs in the quickest, cleanest, and most professional way possible.

Business highlights

14 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Plumbing, Heating, HVAC, Air Conditioning, Well Pumps, Water Heaters, Drain Cleaning, Septic Repair, Kitchen & Bathroom Remodeling, Boiler Installation & Repair, Oil & gas boiler & furnace repair.

Services we don't offer

Discounts apply for normal business hours only

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.7450 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
8%
3
3%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 151-450 of 450 reviews

Jason M.
04/2015
4.0
heating & air conditioning/hvac, plumbing, wells
  + 1 more
Purchased the coupon noted above through angies list. At first had trouble coordinating the appointment via phone. Although the Provider did respond promptly through the angies list message service which I preferred anyway. They told me there should have been a surcharge listed of $59 for because it was oil although I specifically purchased the oil boiller cleaning and not the gas furnace cleaning which was the first coupon I found. They said it was angies list fault but would honor the $66.00 price. The service tech showed up a week early (I was not home) they called asking why no-one was home. I had to let them know the appointment was for the following week. When the service tech showed up on the correct day he started working promptly and was very nice. I did not hang over his shoulder while he worked so I can only assume everything was completed. I did watch him bleed the oil line after I assume replacing the filter. This boiler was not cleaned in at least 5 years or more so I was surprised to learn that it was "all in good condition" but the nozzle was gummed up as well as the oil filter housing, to be expected This did not include removal of the top of the boiler to clean in between the plates as I had seen on most YouTube videos showing how a boiler is cleaned. Also I don't believe any tuning of the boiler was done. I'm not even sure if the front of the boiler was opened and cleaned out. I received no formal receipt or report on the boiler. No attempt to upsell anything (which is ok) I know for a fact the relief valve piping is too small so was at least expecting a quote on that item. All in all for $66.00 I cannot complain if it at least included a oil filter change and nozzle cleaning.
Description of Work: Here's the Deal:$66 for a 25-point boiler clean and check tune up This inspection includes the following: Verify boiler is working from thermostat and inspect and level the thermostat if needed Inspect system for general problems ( water leakage, burnt wires, physical damage) Verify appropriate supply of combustion air to boiler systemInspect for air in piping; bleed air out as necessary Check for dirt or rust on vent piping Check boiler pressure and add or remove water as needed as well as operation of air elimination devices Ensure that the safety relief valve pipe is 6" above the floor and no leaks present Test low water cut-off devices for proper operation (if applicable) and operation of all safety devices Combustion analysis for efficiency and safety Verify no fuel leakage Check and clean flame igniter and proving circuitsOil/lubricate motors and pumps (if applicable)

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$66

liezel M.
04/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Dan answered the phone and promptly took down my information and scheduled Mike over to my house first thing the next morning. Convenient and fast. Friendly Service.
Description of Work: Fixed a water pipe leakage in basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Ryan K.
03/2015
1.0
heating & air conditioning/hvac
  + -1 more
I had contacted them and we scheduled appointment which they winded up cancelling and then took them several days for them to contact me back. The service man Mike that showed up to perform the service was unacceptably rude and I winded up letting them know that I no longer wanted them to do service for me.
Description of Work: $55 for Winter 22-Point Furnace Inspection, Clean & Check!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from D Rohde Home Services
It seems like whenever there is a negative review, there is a mis-communication between the homeowner and our technician. This often leads to frustration and can manifest into a level of animosity between the two parties. With that being said, it is our policy to treat every customer with respect and be empathetic for the, sometimes stressful, situation that we arrive to remedy. The actions of our technician were not warranted and we have turned the negative situation into a learning opportunity for the company as a whole. There is never a time when we should, as a company or employee of a company, make anyone uncomfortable in their own home. With more than 200 positive reviews, it is only natural to have some negative reviews as well. We take them very seriously and they ensure that we can make corrections in our policies if they are not to the mutual benefit of the customer and ourselves. We apologize if there was a misunderstanding between the customer and our technician, and we have already dealt with the issue and are making sure it never happens again. We appreciate your input and hope to have an opportunity in the future to prove why we are the top Plumbing and HVAC company in the area.

Steven H.
03/2015
1.0
heating & air conditioning/hvac
  + -1 more
It didn't "go" anywhere because this guy won't answer my calls or return an email. What a terrible way to do (or not do) business!
Description of Work: I called and emailed on multiple occasions seeking a call back to discuss my renovation. I got nothing. Absolutely nothing.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from D Rohde Home Services
We spoke yesterday, I'm hoping this review is now irrelevant. I look forward to our appointment next week.

kristen H.
03/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Dan responded right away and sent Mike out within two days, as the leak had been contained and was not an emergency. Mike communicates well, is efficient and explains exactly what he is doing. He took the time to educate me about the problem details. I also noticed that he took time on earlier service call to explain my furnace to me when he cleaned it. I can't say enough about the quality of his work!
Description of Work: Repaired a burst pipe in the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$259

Brad M.
02/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
He was done in about 30-45 minutes, making the appointment very quick and easy. The maintainer was also very careful to capture any oil dripping at the furnace and through the house when exiting. Note that oil-based systems are an additional $75 over the base rate, which was only $49 through Angie's List (value $159.00). The promotion did mention that oil-based systems will be charged an additional fee, but never cited that price, so I'm putting it here for the public's consideration. Altogether, this deal was still a great 53% discount!
Description of Work: Inspected and performed a preventive maintenance service on my oil-based furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$124

Donald D.
02/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Excellent. The main valve wouldn't turn completely off but Mike was able to proceed and install the second shut off valve without having to have the water shut off at the street. They were very responsive and came a little ahead of their scheduled appointment.
Description of Work: Installing an ball valve shutoff in in series in my main water line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Stephen D.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
It was excellent. I got the discount from Angie?s List and he replied quickly and he got over quickly and he did the job. The cost was reasonable and I was glad I found him. I will use him again. The problem with the furnace was completely solved and my bill is probably a little lower because he cleaned it. You don?t have to clean a gas furnace as much as you would clean an oil furnace. I think the cost was $205 then he took the $50 off. But I guess for an electrical component, the price was reasonable and there was no up selling involved. I'm very glad that Angie's List found this guy.
Description of Work: I used the big deal of D Rhode Heating & Plumbing. My furnace was not turning on and we were not getting any heat, it’s a gas furnace. He found that the issue was electronic. He replaced the electronic component and also gave it a good cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Jessica S.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
The guy showed up within the two hour window provided and inspected/cleaned our furnace. We knew it was ancient and should be replaced; the D. Rohde guy confirmed that and told us what could be fixed if we wanted to go that way. He also talked about some replacement options. He seemed knowledgeable. The cost of replacement seemed high, but there was no pressure to get the replacement. Overall a very good experience.
Description of Work: Cleaned and inspected our furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

David C.
01/2015
5.0
gas leak repair, heating & air conditioning/hvac, home remodeling, plumbing
  + 2 more
Dan, Mike and the team arrived right on schedule. They removed a 36yr old oil boiler with ease. It was big, bulky and took up a lot of space in the room. They replaced it with their recommended Navien Combi Boiler. This small, wall hung unit is strong enough to provide heat and hot water to the entire house, ON DEMAND! All the new connections are all on the wall and to be honest, compared to the old unit, IT'S BEAUTIFUL. They cared about the details of function, look and space. They worked fast as a true team. The work would have been completed in just 3 days if it wasn't for waiting on the pipe line company. When the cold weather hit we weren't getting enough hot water. After one phone call to Dan, Mike came right over and turned the temp. up on the boiler. They had set the hot water temp. to summer conditions so not to burn my children. That's the kinda guys they are. I feel confidant that if I have a question or concern or if something isn't working right, one phone call is all I need. And that's what you want when having to make a chose!! Thank you guys for a great job!!
Description of Work: It's a lot to think about when needing to replace your furnace and changing from oil heat to gas, with today's economy. Dan (the owner) arrived on time and was friendly, respectful and EXTREMELY INFORMATIONAL at the free estimate. He explained the pros and cons clearly, not just for today's living, but for the future as well. He looked at our needs as a family and the function of our home and compared them to the best boiler for us, but not forgetting about the cost. After 4 estimates, it was obvious whom we choose. *Removed a 36yr old old boiler and existing piping *Install a Navien Combi "wall hung" gas boiler *Installed new gas line into the home *Evaluate zone efficiency *Replace new connections to zones *Reorganize all connection to be attached to the wall *Remove existing exhaust and install a new direct vent *Reroute baseboard heater in kitchen and install kick-plate heater in new kitchen island *Worked with Gas Pipe Line Company for gas connection *Installed new Co detector and thermostat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from D Rohde Home Services
Thank you so much. It's been our pleasure..

Lenora P.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
Everything was very professional, he took his time to make sure that the boiler worked proficiently. Great job!
Description of Work: Clean the boier, check for flause, accuracy, and go through 22 points so it meets the requirements.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

tracey P.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
Came in went right to work trying to find the issue, once found he had to go to a store to buy the part(took about 15mins,) Replaced the part and all was good, took about halfhour I had paid for a $99 tune up special through Angies list before furnace had issue, not sure if that was actually performed I mentioned it but not sure.
Description of Work: Had to do replace transformer on my furnace,

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$400

KATHLEEN A G.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
We initially made the appointment for yesterday but another service call ran far longer than expected. They called me to reschedule for today. The serviceman arrived early and set to work repairing a "temporary" fix done by another company who never came back to really fix the problem. He was very knowledgeable and professional. He discovered an improperly set coupling was causing a lack of oil pressure. He blew out the underground lines and stayed to make sure the furnace was firing properly. Given the amount of time he had to spend and the valves and fittings he replaced, the cost was very reasonable. I would certainly use them again.
Description of Work: Route the fuel lines to the furnace. Clean and service the oil burner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

ROBERT M.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
Love D. Rohde. They will get all my plumbing, ac and heating business.
Description of Work: I had a basement toilet backing up. leaking. Mike the plumber determined it was a full septic tank and advised to have it pumped out. It has been 13 years since last pumping for a 1,000 gallon tank. But it D. Rohde's responsiveness that gives you piece of mind that they are there if you need them. "If" the pumping out doesn't do it (it should) Mike said he'd be back. Now, that's service.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William L.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
D Rhode heating and plumbing cleaned and serviced my bioler. They determined a part needed to be replaced. The part was ordered and installed. Highly recommend for heating issues.
Description of Work: Cleaned and serviced boiler, order and replace defective part.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Darren M.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
Very happy with the service. Was right on time, worked efficiently and explained a lot. Was extremely helpful.
Description of Work: Purchased the home furnace service. Also identified & replaced a problem part, and bled air out of our six radiators.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Keith W.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
After a minor scheduling issue where we had agreed upon a date and time but because they called ahead and I did not answer they did not come, we rescheduled and everything went well. They showed up on time and were professional and efficient. I would use them again.
Description of Work: Cleaned and inspected my gas furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$49.99

Darren M.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
It went very well and I was happy with the service. I will probably use them again in the future.
Description of Work: I purchased a Big Deal for a furnace tune-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Jane O.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
Went well. I didn't watch him do it but it took the average amount of time
Description of Work: 22 point service and cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$44

helen C.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
It went good. He was on time and actually early. He was very personable and took his time which was appreciated.
Description of Work: I purchased a Big Deal for $99 for a Seasonal Furnace or Air-Conditioner Tune-Up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Reid S.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
Clean, professional and thorough.
Description of Work: Seasonal furnace check-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Manu V.
11/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
This was very expensive and big job. My 3000+ sq foot house has only electric heat. I wanted to get state of the art system installed. 1. Dan was super knowledgeable and knew everything about the components. 2. He spent a great deal of time analyzing what would meet my needs, and how the system should work. 3. His work (install) was top-notch. 4. He responded very quickly to my concerns, and came over to test the system when I wasn't (initially) happy with it. 5. I price-shopped with 6 other reputed providers. I went with him not only because his price was competitive, but because he knew his systems inside-out. Minor stuff I didn't like: 1. The systems installed did not meet energy star compliance, so I did not get the rebates I was hoping for (loss of ~$2000). I put part of the blame on myself: he showed me the model numbers and I should have done my due diligence. 2. In hindsight, I should have asked for additional indoor units. Its still a bit undersized. 3. It can be hard to get hold of him sometimes (response to emails). Overall, A+ service.
Description of Work: 1. Installed new ductless mini-split system (HVAC). 2. Installed new ducted mini-split system (HVAC). 3. Installed filter on well water (Plumbing).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Judie P.
10/2014
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
It went very well, as it always has with D. Rohde. Dan is very meticulous in his work. He has done work for me in the past and has always done an excellent job. He checked everything thoroughly. Before he left, he answered all my questions and concerns about the heating system. I called Dan in September about a hot water pipe, which had a slow leak. While he was here, he fixed the problem and even drained the hot water heater for me. He was kind enough to take a look at the water supply to the refrigerator ice maker to let me know if there was an issue with it, as I had been experiencing a problem with the ice and water. I've already highly recommended D. Rohde to my neighbors and wouldn't use anyone else. He is honest and very pleasant. His prices for service are very fair. I had called him the first time to check out my boiler for a free estimate if to check if anything needed to be done. Before I was a member of Angie's List, and found Dan, another heating company told me I needed an entire new heating system with a new hot water heater incorporated into it, which was totally unnecessary and very dishonest of them.
Description of Work: Dan the owner performed a thorough 22 multi-point inspection of my gas boiler, cleaned the burners and checked the system completely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Michael D.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
Everything went very well. Service provider was very professional. He explained what the service entailed and when done explained what was replaced and why.
Description of Work: Service provider was very professional. He explained what the service entailed and when done explained what was replaced and why.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Thomas E.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
This company is professional, experienced and courteous. They promptly arrived at my house when I called in early evening, even though it was quite late when they finished the job before me. The technician explained details of the problem he found and how it should be repaired. They ultimately fixed a leak in my central air conditioner in just an hour, did an excellent job and charged a lower price than I would have expected to pay. I highly recommend them.
Description of Work: Air conditioning repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Contact information

131 Cannon St, Poughkeepsie, NY 12601

http://www.drtotherescue.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
10:00 AM - 12:00 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
303

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Drain Cleaning,
Wells and Pumps,
Water Filtration and Softening,
Drain Pipe Installation,
Generator,
Natural Gas Lines,
Heating Oil,
Sewer Cleaning,
Gas Logs

FAQ

D Rohde Home Services is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 4:00 PM

Tuesday: 9:00 AM - 4:00 PM

Wednesday: 9:00 AM - 4:00 PM

Thursday: 9:00 AM - 4:00 PM

Friday: 9:00 AM - 4:00 PM

Saturday: 10:00 AM - 12:00 PM

D Rohde Home Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, D Rohde Home Services does not offer free project estimates.
Yes, D Rohde Home Services offers eco-friendly accreditations.
Yes, D Rohde Home Services offers a 10% senior discount.
Yes, D Rohde Home Services offers emergency services.
Yes, D Rohde Home Services offers warranties.
D Rohde Home Services offers the following services: Plumbing, Heating, HVAC, Air Conditioning, Well Pumps, Water Heaters, Drain Cleaning, Septic Repair, Kitchen & Bathroom Remodeling, Boiler Installation & Repair, Oil & gas boiler & furnace repair.
Discounts apply for normal business hours only

Contact information

131 Cannon St, Poughkeepsie, NY 12601

http://www.drtotherescue.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
10:00 AM - 12:00 PM