D Rohde Home Services

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

D. Rohde Home Services is a fully insured Home Service company that provides affordable top quality services to the Hudson Valley, including parts of Ulster, Dutchess, Columbia, Greene and Orange Counties. This family owned company has decades of experience and will always arrive at your home with a smile and with all of the tools and knowledge necessary to take care of any plumbing and heating problem, big or small. Bathroom or kitchen remodel? We do that too! We have no minimal trip charge and our pricing is designed to protect the consumer from being taken advantage of. We are there when you need us and will take care of your needs in the quickest, cleanest, and most professional way possible.

Business highlights

14 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Plumbing, Heating, HVAC, Air Conditioning, Well Pumps, Water Heaters, Drain Cleaning, Septic Repair, Kitchen & Bathroom Remodeling, Boiler Installation & Repair, Oil & gas boiler & furnace repair.

Services we don't offer

Discounts apply for normal business hours only

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.7450 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
8%
3
3%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 126-450 of 450 reviews

Franklin M.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
All went very well. I was not able to be there but Dan's crew was very proficient and professional and did a great job.
Description of Work: Dan did thj Angie's list special $49 maintenance and I also separately had an AC condenser that had failed. He did troubleshooting, estimated replacement for the outdoor condenser unit, scheduled a visit to replace it, tested the newly delivered unit to verify in compliance with specs and installed the unit, plus went ahead and checked my other 2 units, all for a very reasonable price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Melody C.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
Dan was very nice and professional.
Description of Work: He fixed our air conditioning system by replacing the capacitor, checked to be sure all was working fine, and replaced the filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Antonio S.
08/2015
5.0
heating & air conditioning/hvac, home remodeling, plumbing
  + 1 more
Service was fast and professional. There was a valve plug that needed to be replaced in my tub faucet. I located where it could be found because I knew it would not be easy to find. They were going to get the part, and install it in my tub, but they never returned. Leaky faucet was fixed, so I was content with that and the bill was so reasonable. I was also pleasantly surprised they they used modern technology, consisting of a Square card reader and smartphone, to take my payment. This, combined with there courteous professionalism, will ensure I call them again for additional work.
Description of Work: Fixed Leaky bathroom faucet and kitchen pipes.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Tim L.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
Tech showed up right on time and came into my house with the shoe cover, which was very nice. At the end, tech explained list of work performed and sent me an invoice via email. Overall, I am very happy and will use them again.
Description of Work: Performed A/C tune up and inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$49

Avinash A.
08/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
Very well. Dany Camacho was very knowledgable and pleasant to work with. He explained everything and i will follow up with his recommendations . He will also give me an estimate for my water heater expansion tank / valve replacement.
Description of Work: Tune up service check for A/C system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Rick K.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
The guys showed up on time and were professional. At the end of the appointment, they came back to me with items that are starting to go but indicated there was no need to fix them at this time. They provided price estimates so I was armed with the knowledge when I was able to get them fixed. No high pressure or lying to try and get a sale. They did a great job
Description of Work: Tuned up air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Gretel M.
07/2015
4.0
heating & air conditioning/hvac
  + -1 more
Worked quickly and neatly, so most important items are good. Worse part is the guy they s3nd never want credit card always cash an no receipt. But they are polite and overall good.
Description of Work: Packed a valve, I had a leaky valve in basement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$163

Latanya F.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
It was excellent. There were no additional charges.
Description of Work: It was a Big Deal. I was able to use it.
Rating CategoryRating out of 5
Yes, I recommend this pro
$66

Wendy R.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
It went fine. The young man was prompt, courteous, he was careful not to damage the fencing that surrounds the outside unit - which has been damaged before- so I was pleased about that as well. He was also very quick and professional in his demeanor. No complaints.
Description of Work: Very basic check of air conditioning system to make sure everything working and parts in order.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Peter H.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
The job went well overall and any complications were handled.
Description of Work: Starting late fall 2014 a new a.c. system was installed. The job was completed during spring /summer 2015. There were a few issues but the D. Rhode Heating and Plumbing team did a great job overall. In the future our boiler system will need replacing and this company will be at the top of the list.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Dietrich O.
06/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Pro: 1) Punctuality: Dan was on time. He was not a minute early nor late. 2) Professionalism: He addressed me with respect, not like I was a burden to him nor a child. He was able to explain to me what he was doing without talking down to me, but in terms that a person not employed in his field could understand. 3) Integrity: Dan identified several potential problems with my AC unit; however, was honest enough to tell me to what degree they would impact proper functionality. He didn't try any high pressure sales techniques and explained what would need to be done by when and for how much. He offered alternatives as well. 4) Proficiency: I asked Dan many plumbing questions not related to the offer and most likely kept him slightly longer than he needed to be there. Again, he never acted like I was an inconvenience and was very knowledgeable in his field. He informed about services his company could offer in regards to the issues my residence may have. Again, I asked him, he didn't try selling me on services that I did not inquire about. I learned much from him. Con: 1) None
Description of Work: Checked interior/exterior central AC for any deficiencies.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

ROBERT M.
06/2015
5.0
plumbing
  + -1 more
Upon walking in, he immediately diagnosed the lack of water flow from the basement line, thru the basement ceiling, up into the kitchen area, was the saddle valve connection from reg water line to the smaller copper line. Finding it took great patience on his part. After finding it, he put in nice connections from the copper line to the back of the refrigerator. Probably will never leak again.
Description of Work: Water line to Kitchen refrigerator's ice maker blocked, had to replace saddle valve (which he found behind a sheet rock wall in the basement), replace the plastic connection from the thin copper pipe in basement to back of the refrigerator. Checked for any leakage and that the ice maker was operable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$188

Jim C.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
It went very well. They were on time. They fixed the problem that was causing my AC unit to not work properly and they thoroughly inspected the other units. I was very happy with the service.
Description of Work: replaced a defective part and inspected all ac units in the home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Neil F.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
He came on time and introduced himself, and I showed him the air conditioner unit. It was not running at the time, and the circuit breaker had to be reset. An animal shorted it out. He cleaned all around the conditioner and do the work described above in about an hour. He explained to me that the price of r22 keeps going up and up due to the scarcity of it. The price for the first two pounds was $250.00, which to me, is a little high. He was very pleasant and explained all that he was doing.
Description of Work: He installed a hard start kit to reduce wear on the compressor. I chose this action as an option. He replaced fan/herm capacitor after an animal shorted it out during the winter and added r22.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$535

William R.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
It went fine... He was punctual and it was a great price.
Description of Work: Serviced mt air conditioner and checked that everything was working properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

SHARON T.
06/2015
5.0
drain cleaning
  + -1 more
Very good. Arrived in a timely manner. Completed the job and was on his. Price was very fair
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$175.9

Mary L.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
He arrived on time and was very professional. Completed the check in a timely manner and did not find any problems. Received a timely invoice and even allowed us to pay by CC.
Description of Work: Air Conditioner system check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Julianne W.
05/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Due to storm conditions, the service person showed up late- to our surprise. We didn't expect anyone would be able to work that night due to the storm and hadn't heard from them, so we were pleased when someone did arrive. The gentleman was friendly and seemed knowledgeable. Turned out, the system needed several parts replaced, at a substantial cost and considering the age of the a/c unit, it wasn't in our best interest to have the work done. They gave us reasonable quotes for a new central air system, which at first we would have done. However, being seniors on SS, we considered the expense and decided not to go that route and just installed window units. So far so good. We were pleased that they applied the coupon to the service call. I would recommend D Rohde to anyone needing help for plumbing and heating/ac.
Description of Work: We asked for a cleaning of our central air system (coupon of $50.00 off). Also wanted to check out the reason we weren't getting cold air, thought it was loss of freon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$108

Emerald M.
05/2015
4.0
heating & air conditioning/hvac
  + -1 more
After I purchased this special deal, the vendor emailed me and I called for an appointment. The service man came on time ad quietly went about his work. He mentioned to me that I need to put in new filters more often. I mentioned that I might be interested in replacing my furnace since it is so old. He said he would have someone call me to discuss that, but no one every contacted me. Otherwise, the service was fine.
Description of Work: Basic furnace inspection/cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$49

ROBERT M.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
Very well, not only did they fix the problem but improved my compressor.
Description of Work: The ac compressor would not shut off, ran continuously. They replaced the switch that tells the compressor to go on and and off. And installed another switch so it wouldn't start with such force.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Camilo G.
05/2015
4.0
heating & air conditioning/hvac
  + -1 more
it was suggested that the electrical outlet needed to be upgraded so it can hold an additional unit which was suggested at $2,000.00 not to mention the unit itself will cost approximately $10K-$12K
Description of Work: provider checked electrical box to see if the central A/C could be added, and where on the outside of the home the unit can be placed.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$10,000

Response from D Rohde Home Services
This is an unfortunate misunderstanding. We had given a verbal price for a high end heat pump system while we were at the home and said that we needed to look over pricing before we could give an exact number. After getting back to the customer with our pricing, $5,000-$8,000 depending on the efficiency rating, we able to give a more definitive proposal. We also mentioned that it would be a good idea to have an electrician look at their electrical panel to make sure that it would support the additional load of a heat pump. The $2000 price tag was an average of what we had known electrical contractors to charge for a service upgrade. This is not our expertise, so we advised them to have someone who is an expert in the field to give proper guidance. We apologize for the misunderstanding and hope to have another opportunity at providing you with great service.

Karen C.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
When I called to make the appointment I was surprised at how soon they could put me on the schedule. The appointment was made for a Friday at 10am. At around 9:45that day I was called to say they were running late and would arrive sometime after 11. When the tech arrived he introduced himself and immediately went right to work. It was extremely hot outside but he took his time to make sure the AC unit was working fine. Any questions I had he took his time to explain and answer. He found some things that might need to be replaced down the road but didn't push to have them done now,. I had some questions regarding the inside programmable thermostat and he showed me how disable the program and use the manual control. I am very happy with the professionalism and courtesy the tech showed. I will consider their service again in the future.
Description of Work: Air conditioner tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$49

Andrey M.
05/2015
4.0
heating & air conditioning/hvac
  + -1 more
He had to come twice, since he has to buy motor from warehouse. Motor cost on Amazon was $150, They charged $650 for total.
Description of Work: Inducer Motor replacement

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$650

Response from D Rohde Home Services
The charge for this work was $550, however this brings up a very important issue that has arisen in our industry. With the availability of the internet, it has become extremely easy to look up parts and equipment and their costs. This not only benefits the homeowner, but it also benefits the contractor as well. We try to be as transparent as possible and have no problem explaining how things work. Purchasing a part of a piece of equipment from an online distributor can sometimes be cheaper and quicker than having to go through the hassle of calling a local supplier, have them call their manufacturer, match up numbers, etc. However, there are some big negatives to that. First off, most parts and equipment bought online do not come with a warranty. That means if we, or you the customer, buy it, and it fails, we are all out of luck, and out of money. The second part of this coincides with the negative part of dealing with a local dealer. When we take the time to call our dealer and cross reference part numbers and equipment numbers, we are insuring that the right part is bought. We are making sure that a new motor is going to work on an old piece of equipment. Furthermore, the supplier and the manufacturer will stand behind that product. When you break down the cost of the job, it really is a fair price, even at $150. The cost with tax is $165. We made two trips in vans last year when fuel was expensive, and picked up the part at a supply house. There was an initial diagnostic to find out what the issue was, and then the time it took to make the repair. With all of the traveling, the hourly rate was under $100/hr. Now, we warranty our products, that is why there is a mark up on the material contractors install. If something goes wrong, and it happens within the warranty period, it is on us to replace it, even if it had nothing to do with us. I completely empathize with you when it comes to pricing on repairs. However, there is a cost of doing business. I know that we did not get the motor for $150, it was over $200. I would love to be able to do this job for less, but it is very expensive to run a top notch business with qualified, highly trained, and knowledgeable technicians. It is our goal to provide the best service at the lowest possible price. I am happy that you were pleased with all other aspects of the work. We were happy to make the repairs as quickly and cleanly as possible and look forward to doing further work with you. I appreciate the opportunity to explain how internet sales, although attractive, can cost more money in the long run.

Michael W H.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
After some phone tag and rescheduling due to emergencies the provider was dealing with due to the extreme cold, service was provided. The tech arrived at my home, was very professional and completed the work requested. There was no attempt at up-sell and he pointed out a few things I'll need to address in the future. I am very happy with the service provided and they will be considered for any future work I may have.
Description of Work: Furnace Cleaning and Inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Brian H.
04/2015
2.0
heating & air conditioning/hvac
  + -1 more
First, the company did not contact me within the allotted time designated by Angie's List through the details of one of their Big Deals. Additionally, after the technician arrived and completed the work he tried telling me I owed more than the agreed amount through the big deal. His reasoning was that more work is needed for an oil burning boiler. However, the big deal agreement did not say anything about an additional cost for oil burning boilers. He insisted it isn't there because Angie's list can't account for the differences in furnaces. I refused to pay more than the agreed amount in the big deal and so he left in a huff. Afterwards, I began noticing my relief valve kept releasing water, which wasn't common before his work, and I also found my water temperature gauge was turned to max heat which was causing our water to be scalding hot. I was not happy with the sketchy behavior from the company and their workers and so would not recommend them to anyone else.
Description of Work: Serviced my boiler with a yearly tune up.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$66

Response from D Rohde Home Services
This issue was resolved after he had left, and prior to this review. Angie's list writes the deals and can change them when they renew. It is our responsibility to check them over. It was an oversight of ours that we did not catch in the fine print. In our previous deals there was a portion in the fine print that stated that Oil Burners were an extra charge because they are, in fact, a lot more work than a gas boiler. There are also more materials that are involved. Our technician left in a "huff" because we have been burned in the past with payment. He did not have the correct information about the big deal. That deal has been re-written and we make sure ahead of time to let the homeowner know that there is an additional charge. The extra charge of $57 is a more than reasonable price for the amount of work we perform on an oil boiler. We disassemble the boiler, brush the entire block, change the nozzle filter and strainer, and vacuum the block and the smoke pipe. This takes close to or more than an hour. We apologize that the customer got in the middle of the misunderstanding between Angie's List and our company. Regarding the feedback about the relief valve and temperature setting. This is a rather bold statement about our technician. There is no room in our industry for dishonesty and that is not something that we would ever knowingly do. I do not know the circumstances surrounding this situation because we were not called to rectify the problem. This would be covered under the cleaning and no charge would be made. I apologize for that stressful situation and wish we could have helped. Finally, I apologize for taking an extra day to contact you for the cleaning. We were in the middle of a very busy part of the heating season and no heat customers were a priority for us. We are a growing business and at times we have to prioritize our customers. I am very happy that you were pleased with the actual cleaning, as we take great pride in our work. The logistical portion of getting it done seems to be where the issues arose. Since last year, we have added employees to better serve customers in a more expedient fashion. We are very excited to have more vans on the road to get our A rated service to more homes without the logistical hiccups getting in the way.

Contact information

131 Cannon St, Poughkeepsie, NY 12601

http://www.drtotherescue.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
10:00 AM - 12:00 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
303

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Drain Cleaning,
Wells and Pumps,
Water Filtration and Softening,
Drain Pipe Installation,
Generator,
Natural Gas Lines,
Heating Oil,
Sewer Cleaning,
Gas Logs

FAQ

D Rohde Home Services is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 4:00 PM

Tuesday: 9:00 AM - 4:00 PM

Wednesday: 9:00 AM - 4:00 PM

Thursday: 9:00 AM - 4:00 PM

Friday: 9:00 AM - 4:00 PM

Saturday: 10:00 AM - 12:00 PM

D Rohde Home Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, D Rohde Home Services does not offer free project estimates.
Yes, D Rohde Home Services offers eco-friendly accreditations.
Yes, D Rohde Home Services offers a 10% senior discount.
Yes, D Rohde Home Services offers emergency services.
Yes, D Rohde Home Services offers warranties.
D Rohde Home Services offers the following services: Plumbing, Heating, HVAC, Air Conditioning, Well Pumps, Water Heaters, Drain Cleaning, Septic Repair, Kitchen & Bathroom Remodeling, Boiler Installation & Repair, Oil & gas boiler & furnace repair.
Discounts apply for normal business hours only

Contact information

131 Cannon St, Poughkeepsie, NY 12601

http://www.drtotherescue.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
10:00 AM - 12:00 PM