Robison Oil

Excellent!!

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They are wonderful.

Great Service!

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I have a service contract with Robison Oil. I had a problem last year but I don’t have a problem this year. It's burning more efficiently and it burns a lot less oil. I didn't know how to run it until I spent some time with the guy who was working on it, about how to work with the steam system and I have never done that before. They are pretty responsive; in terms that they don't give you a run around. If you call them, they show up and take care of business. When I first got here I did not know anything or anybody and I think they seemed to be one of the locals, so that's how I found them. They weren't as cheap on their oil prices which are a little more than some but they seemed to have a stronger presence and they are on time and they don't mess around. Its really hard to grade them because I have been living in this part of the world for only a couple of years now and I don't know any of the local people really too well even yet so it would be hard for me to compare it to others but I've been very happy with their service. I would give them maybe a B on the price but an A on everything else. I think you can get better prices but I've been real happy with their service and I will continue to use them in future.

I called Robison to arrange for someone to come to my place to give me an estimate on replacing my hot water heater, furnace and ac condenser. Tim Fernandez from Robison arrived nearly an hour late for the appointment. Although apologetic, it didn't occur to Tim or anyone in the office to phone to tell me he was running late. After looking at several proposals, I left a message for Tim telling him I wanted to move ahead with replacing the hot water heater. He phoned back a day later, and left a message saying he needed some additional information. I called back and left a message asking him to please call so we could confirm a date. Neither he, nor anyone from Robison ever responded.

I had recently switched to this company. They seem to have enough employees to give me reliable service. They have been pleasant to deal with and have done a good job so far. I have pricing options.

The rep from Robison called us back promptly and came the next day to talk us through the oil delivery process and explain their maintenance plan. He was informative, offering us many pros and cons between oil and gas, etc. We did end up purchasing their maintenance plan, and they are scheduled to come do their first maintenance checkup next week. We will also be using them to pull a gas insert out of our wood fireplace.

I have used Robison for a few different things and for the most part, they are good. On the igniter, I was disappointed when he took less than 1/2 hour and charged me for one hour. That day, I mentioned the time to him and he changed it on my receipt to read 20 minutes and I would be charged for 20 minutes, but the bill still showed up with a one hour charge. That was discouraging. I have used them another time when my air conditioner stopped working and the switch simply had to be reset. They only charged me for the time spent and it was nice for them to tell me it was a simple switch reset rather than try and sell me something I didn't need. I have used them for their plumbing services too when my toilet needed some new bolts. They were speedy and clean.

Robinson is a very reliable company. I also buy oil from them as well. This recent visit went just fine and I have no complaints. I do have a contract with them and I pay it yearly. They will come out anytime and charge no cost for parts. They also show up in a relatively short time, too. I am very pleased with them.

Robison Oil has been a very reliable and honest heating and air conditioning company that we've used for many years. We pay them an annual contract. We're very happy with their service and would choose them over any other heating contractor.

We were satisfied with the task they completed for us. The compressor works very well. When they finished the job they cleaned up properly. The entire job went smoothly and we are glad we called them to have this done.

They were very responsive and came right out. This is a fine company and they are very dependable. I was impressed with how fast they got here and did the work. They've always been good with us and we've used them for years. I don't like their prices because they're too high. However, this repair was covered under warranty and cost us nothing.

The salesman arrived as scheduled to quote the job. The unit was installed 3 weeks later. The service engineers arrived on time, removed and hauled away the old unit and installed the new unit within 3 hours. The area was left neat and clean. They were very pleasant and answered all questions. They also made suggestions on how to maintain the unit for efficient operation. We've been with Robison for years and have never had a problem.

AT THE HOTTEST TIME OF THE YEAR WHEN OUR AIR CONDITIONER FAILED, THEY TOLD US IT WOULD BE ABOUT TEN DAYS BEFORE THEY WOULD COME OUT AND FIX IT, WE SAID FORGET IT. THEY TOLD US THE PRICE OF THE PART WE NEEDED WAS EXCESSIVE, AND THE PRICE WAS IN ADDITION TO LABOR WHICH WE BELIEVED SHOULD HAVE BEEN COVERED UNDER THE SERVICE CONTRACT.

THEY WERE NON-RESPONSIVE. THEY DIDN'T COME FOR APPOINTMENTS WHEN THEY SAID THEY WOULD. THEY CANCELLED APPOINTMENTS BECAUSE OF A BLACKOUT, BUT WE HAD THE BLACKOUT TOO, SO THEY COULD HAVE COME.

IT IS AN EXCELLENT SERVICE BECAUSE THEY ALWAYS COME RIGHT AWAY. THEY ALWAYS DO WHAT THEY SAY THEY ARE GOING TO DO, AND THEY KEEP THEIR WORD. THEY HAVE NEVER TRIED TO GET ME TO FIX THINGS THAT DIDN'T NEED TO.

I THINK THEY ARE ABOUT AVERAGE. THEY ARE GOOD. WE GET OUR OIL FROM THEM. THEY ARE RESPONSIVE WHEN WE NEED THEM. THEY'VE BEEN OK FOR US. I IMAGINE THAT WITH THE HEATING AND COOLING THEY ARE VERY HIGH PRICED, AND THIS WINTER HASN'T BEEN TOO BAD. THEY GIVE HELPFUL HINTS ON HOW TO CUT DOWN YOUR FUEL COSTS AND CONSERVE ENERGY.

THEY'RE GOOD. I HAVE NOT HAD ENOUGH EXPERIENCE WITH THEM. I HAVE BEEN WORKING WITH THEM FOR LESS THAN A YEAR. CAMPBELL PUT IN THE HEATING SYSTEM. THEY WOULD BE BETWEEN AN A AND B ON PRICE. I HAVE SPOKEN TO ONLY ONE PERSON ON THE PHONE FROM ROBISON.

FOR STRAIGHT OIL SERVICE PROVIDER IS RELIABLE. HOWEVER, FOR SERVICE PROVIDER HAS NOT BEEN RESPONSIVE ENOUGH OR PROVIDED EARLY WARNING OF POSSIBLE ISSUES SUCH AS BROKEN CHIMNEY FLU FOR FURNACE.