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Top Lock Locksmiths & Security

Locksmiths, Home Security Systems

About us

Top Lock Locksmiths and Security is a family-owned and operated business. We were featured on NBC's TODAY show for our honest locksmith practices. We provide residential, commercial, and automotive locksmith services. We service, Nassau County, Suffolk County, NYC, Queens, Brooklyn, Bronx, Staten Island, Westchester County, Hartford CT and surrounding cities. Visit our website at https://www.toplockny.com

Business highlights

13 years of trusted experience
Emergency Services Offered

Services we offer

Locksmith, Key Duplication Service, Lock installation, Lock replacement, Lost Key, & Chip Keys.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.777 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
8%
3
1%
2
3%
1
9%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.7
responsiveness
4.6
punctuality
4.6
Showing 51-75 of 77 reviews

Joseph C.
11/2018
5.0
locksmith
  + -1 more
The job went well.
Description of Work: Rekeyed 3 locks. Two of the locks had no keys. Received 4 keys as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joanne D.
10/2018
5.0
locksmith
  + -1 more
went well. services were great
Description of Work: specialty keys made

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Claudia C.
09/2018
5.0
locksmith
  + -1 more
Very good. Nice professional men.
Description of Work: Changed all the house locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Charmaine B.
05/2016
5.0
locksmith
  + -1 more
unknown
Description of Work: Cleaned lock casing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118

Farook B.
03/2016
4.0
locksmith
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Jeanne H.
02/2016
5.0
locksmith
  + -1 more
unknown
Description of Work: I assumed one would have locks changed at completion of new home construction, but was advised by Top Lock Locksmith I could simply have door locks re-keyed. I appreciated the cost savings! |Representative was knowledgeable, prompt and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Top Lock Locksmiths & Security
Thanks so much for the good feedback.. We appreciate your business

William B.
02/2016
5.0
locksmith
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Steven L.
01/2016
4.0
locksmith
  + -1 more
unknown
Description of Work: Some communications issues. Late for apointments. Quality of work was excellent. Top dollar prices.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mathew H.
12/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: The tech was friendly and got the job done. I was supposed to get a call back and had to call them back, after waiting hours. Being that I bought the deal on Angie's List, I was concerned when I didn't get a call back. I was changed an extra $38 for the call in addition to what I paid on Angie's List, but I was overall satisfied with the service received.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$130

Edna S.
12/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: The locksmith was prompt and courteous. The work was performed in a timely manner. He cleaned up after the work was completed. I'm very happy with the work. I would definitely recommend them
Rating CategoryRating out of 5
Yes, I recommend this pro

Thomas F.
12/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: I called them at 9:00 am because I lost the keys to my car. They sent a technician to the BALDWIN train station at 11:30 and he created a new digital key for my car. It only took about fifteen minutes. He was a very nice kid and very thorough. I was very pleased

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

RON A.
11/2015
5.0
locksmith
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

enid B.
10/2015
1.0
locksmith
  + -1 more
unknown
Description of Work: I called him and said could I come over that day. When I got there around 1:00pm his store door was open and I walked in yelled hello . No one answered so I called him from my cellphone. He answered and said I should go the the store next to his and they would take my info. I went next door and the person took my in of and then called him. I was told he would not be coming back to his store and that he would come to my house and make the key up there. Fine I made up he would come between 2-5 pm . This was a no show, no phone call, no email nothing.he never responded or explained at all.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


STEVEN W.
09/2015
4.0
locksmith
  + -1 more
unknown
Description of Work: I purchased their service to rekey some locks. I had to call them after several days because did not contact me (phone or email) after purchase online. Set an appt., which they cancelled that morning, we rescheduled for the next day, they were supposed to be there before noon-1pm, showed up at 3:30. The gentleman who showed was very nice and professional, but they're communication and scheduling needs improvement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
2.0

$300

Meredith N.
06/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: Installed a Medeco Maxum Residential lock. After speaking with Matt he asked for pictures to give proper quote. Upon recent provided quote scheduled appt. Rick arrived as promised, installed lock , tested and explained maintenance. Couldn't have asked for a better experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Federico I.
05/2015
2.0
locksmith
  + -1 more
unknown
Description of Work: They came to fix a lock. When they arrived they said they couldn't because certain parts needed to be ordered. They said they would take care of it but never came back, even after I called to see why they were not responding. So they just charged for the service call and did nothing else.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
5.0

$100

Response from Top Lock Locksmiths & Security
[Member name removed], I have no record of this call. We do not perform retail work in Manhattan. You must be mixing up my company with another. Angie's List will be reaching out to you for confirmation. Best, Matt Hornik

Dian C.
07/2014
5.0
locksmith
  + -1 more
Everything went well and the issue was fixed. If i'm in need of a locksmith again, I will be calling Top Lock
Description of Work: Called Top Lock because of the ratings and reviews on this sight. Had problems with a lock on one of the doors. Explained issue to Matt and he was at my home in less than 3 hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Zimmad I.
06/2014
5.0
locksmith
  + -1 more
Although the provider was a little late, the work was done was done extremely quick and professionally. He offered a spare key at a discount price which was an added bonus. He was very professional, worked quick and got the job done. I would definitely recommend them to anyone who has foolishly lost their car keys like I did.
Description of Work: The provider came to my house and made a car key, and a spare, for my car. I had lost my car keys and did not have a copy. The keys needed to be cut and programmed. I was charged $50-$65 less compared to couple of other key makers I called.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

ROBERT S.
04/2014
5.0
locksmith
  + -1 more
unknown
Description of Work: REPLACED CAR IGNITION ON CAR BEING RESTORED. THEY DID A GREAT JOB

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Argina G.
04/2014
5.0
locksmith
  + -1 more
As Matt was performing his job, it was more than evidence that he is highly skilled at his trade. He finished the job in a short period of time and did an outstanding job. He was meticulous about cleaning up after he was finished. He also spend a great deal of time explaining the details about how our locking mechanism worked. Overall it was an exceptional experience, and I will use Matt in the future for lock-related work.
Description of Work: Matt installed a deadbolt lock on our wooden door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Iain D.
03/2014
4.0
locksmith
  + -1 more
Top Lock Locksmith & Security did great. He knew what he was doing.
Description of Work: Top Lock Locksmith & Security came in and fixed the lock swiftly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$90

Beatrice A.
03/2014
5.0
locksmith
  + -1 more
Matt came out to my house at 12:00 midnight to change my house locks. He was punctual and dependable. Recommend him to any one thst needs a good locksmith
Description of Work: Matt Hornik was very patient and professional. I had to cancel my appointment at the last minute because my tenants refuse to relinquish my keys until 12:00 midnight. I called Matt and asked if he could change my locks on my house at 12:00 midnight and he accommodate me with the late hour and very dependable work. I wuold recommend his service to sny one that need a good reliable locksmith. Matt thanks a million for your service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CESAR J.
12/2013
5.0
locksmith
  + -1 more
I had two high security locks installed. Matt the owner reasonably priced MT5 locks with installation. Frank was very professional and took great care in framing strike plate into door jamb. Highly recommend!
Description of Work: Installed two high security locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Tom J.
07/2013
5.0
locksmith
  + -1 more
We had recently purchased a vintage desk that arrived with the top drawer locked and without a key. They tried to pick the lock to get it open but it wouldn't budge due to the age of the desk. He drilled it out and was done in under 30 minutes. Super easy and would definitely recommend them for any locksmith needs.
Description of Work: Unlocked a locked desk drawer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Jason F.
04/2013
5.0
locksmith
  + -1 more
They did a great service and I was happy to use them. Their pricing was reasonable for the work they did. The experience was good; there was nothing out of the ordinary, but I was happy.
Description of Work: I used Top Lock Locksmiths & Security to replace a couple of locks.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

11 Sheer Plz, Plainview, NY 11803

https://www.toplockny.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths,
Home Security Systems

FAQ

Top Lock Locksmiths & Security is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Top Lock Locksmiths & Security accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Top Lock Locksmiths & Security offers free project estimates.
No, Top Lock Locksmiths & Security does not offer eco-friendly accreditations.
No, Top Lock Locksmiths & Security does not offer a senior discount.
Yes, Top Lock Locksmiths & Security offers emergency services.
Yes, Top Lock Locksmiths & Security offers warranties.
Top Lock Locksmiths & Security offers the following services: Locksmith, Key Duplication Service, Lock installation, Lock replacement, Lost Key, & Chip Keys.

Contact information

11 Sheer Plz, Plainview, NY 11803

https://www.toplockny.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day