Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Messner Carpet-Rugs-Flooring

Carpet Sales and Installation, Flooring Sales and Installation, Hardwood Flooring Sales and Installation,

About us

Imagine walking into a room recently updated with new flooring. Flooring that you love, flooring that you got a great price on, flooring that was installed correctly, flooring that your guests rave about. That's the experience that Messner provides to all of our customers, we thank you for considering Messner Carpet for your flooring needs.

Business highlights

62 years of trusted experience
Emergency Services Offered

Services we offer

Sales and installation of carpeting, hardwood flooring, sheet vinyl, vinly tile, ceramic tile, laminate flooring, and bamboo. Over 300 area rugs on display!

Services we don't offer

Cleaning and hardwood refinishing.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9109 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
6%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 101-109 of 109 reviews

Beth B.
12/2014
1.0
carpet installation
  + -1 more
unknown
Description of Work: The installers stole my jewelry which I discovered after they left (I was home at the time). This was reported to the police but items were never recovered. The company never contacted me. Even after I met with the owners who were aware that their installers were responsible for the theft, I never received any apology, expression of responsibility or any other contact from the company. Due to the lack of concern shown by the company, I cannot recommend them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$1,200

Response from Messner Carpet-Rugs-Flooring
This was such an unfortunate situation, and we can only imagine our customer’s frustration and sadness that someone stole from her. We responded immediately to the situation, met with the customer, cooperated with the police investigation, and conducted an investigation of our own. Unfortunately, in addition to the installers there were other workers in the customer’s home at the time of the theft and the police were unable to determine who stole the customer’s property. We truly wish we could have discovered the perpetrator and recovered our customer’s jewelry. She has every right to be upset, and we don’t blame her expressing her anger in this F rating. Despite our best efforts to find out what happened, no wrongdoing was ever determined on the part of the team assigned to this installation. However, for unrelated reasons that team no longer works with our company. We take our customer’s security very seriously. While we cannot take responsibility for the theft, we deeply regret this valued customer’s experience.

Leverett A.
06/2014
5.0
carpet installation, flooring contractor
  + 0 more
.
Description of Work: They stretched a carpet for us, that they did not originally install. They removed all the ripples - it looked great. We were pleasantly surprised that they didn't try to sell us a new carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Rosanne R.
06/2014
4.0
carpet installation
  + -1 more
unknown
Description of Work: I contacted this provider for an estimate. They have a very good reputation but their price didn't fit my budget.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0


Karen W.
05/2014
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Replaced living room, dining room, stairway and hallway carpet. All aspects of service from in store carpet education and measurement (by Jon) to samples sent in the mail to order placement to installation scheduling to installation and cleanup (by Dave & Adrianna) to payment went very well. Everything was up front with no pressure and no surprises. In addition to excellent service, the price was almost 20% lower than RL&CO. I used my 5% Angie's list discount!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Noreen I.
04/2014
5.0
hardwood floor, carpet installation, flooring contractor
  + 1 more
.
Description of Work: Pulled up old carpet installed new carpet in 4 rooms, 2 sets of stairs. I did not shop around so I don't know if I could have gotten a better price. They tied the old carpet and left it on the street for our refuse pickup. Very satisfied.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,500

william C.
08/2013
5.0
carpet installation
  + -1 more
all good
Description of Work: installed carpet on a stairway and a landing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

David P.
03/2013
5.0
carpet installation
  + -1 more
Excellent-See above
Description of Work: I had my living room and dining room carpeted with beautiful new carpeting. The installation by Randy was impeccable and perfectly done. My whole experience with Messner was wonderful from beginning to end and I'm not done yet. I would also like for them to eventually recarpet my daughter's bedroom, the stairs leading to the second level and the upstairs hallway as well as put in new flooring in my kitchen. I add too, that Messner had two of its people stop by my home in late February to advise me on various types of flooring, colors, measurements, etc. Jessica and John could not have been nicer, more knowledgeable, or more professional in their treatment of my questions and/or requests. This was a wonderful experience for me and I shall not hesitate to use Messner's again in the future nor shall I hesitate to recommend them to others, which I have already done! P.S. And Messner's gladly honored its ANGIE'S LIST coupon which saved me a good bit of money.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Ray K.
11/2012
5.0
carpet installation
  + -1 more
when
Description of Work: We needed to replace our family room carpet and went to Messner based on its listing on Angie's List. The salesperson was extremely helpful as was the person who came out to do the estimate and the installation team. Finally, when they called to follow up on the purchase and installation, I asked if they knew of any interior designers that they would recommend and they sent me some names that day. They are extremely helpful and friendly, I would happily do business with them in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Bob B.
01/2012
5.0
carpet installation, flooring contractor
  + 0 more
see above
Description of Work: MESSNER removed carpet installed in 1986 and installed new carpet matching the same color and knap. They were very helpfull in finding the correct match. The area was 3'x7' in a powder room. The installers were ontime, did a good job, and were professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Contact information

19 Monroe Ave, Pittsford, NY 14534

http://www.messnerflooring.com

Service hours

Monday:
9:30 AM - 8:00 PM
Tuesday:
9:30 AM - 5:30 PM
Wednesday:
9:30 AM - 5:30 PM
Thursday:
9:30 AM - 8:00 PM
Friday:
9:30 AM - 5:00 PM
Saturday:
9:30 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Sales and Installation,
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Interior Design and Decorating

FAQ

Messner Carpet-Rugs-Flooring is currently rated 4.9 overall out of 5.

Monday: 9:30 AM - 8:00 PM

Tuesday: 9:30 AM - 5:30 PM

Wednesday: 9:30 AM - 5:30 PM

Thursday: 9:30 AM - 8:00 PM

Friday: 9:30 AM - 5:00 PM

Saturday: 9:30 AM - 5:00 PM

Messner Carpet-Rugs-Flooring accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Messner Carpet-Rugs-Flooring offers free project estimates.
Yes, Messner Carpet-Rugs-Flooring offers eco-friendly accreditations.
No, Messner Carpet-Rugs-Flooring does not offer a senior discount.
Yes, Messner Carpet-Rugs-Flooring offers emergency services.
Yes, Messner Carpet-Rugs-Flooring offers warranties.
Messner Carpet-Rugs-Flooring offers the following services: Sales and installation of carpeting, hardwood flooring, sheet vinyl, vinly tile, ceramic tile, laminate flooring, and bamboo. Over 300 area rugs on display!
Cleaning and hardwood refinishing.

Contact information

19 Monroe Ave, Pittsford, NY 14534

http://www.messnerflooring.com

Service hours

Monday:
9:30 AM - 8:00 PM
Tuesday:
9:30 AM - 5:30 PM
Wednesday:
9:30 AM - 5:30 PM
Thursday:
9:30 AM - 8:00 PM
Friday:
9:30 AM - 5:00 PM
Saturday:
9:30 AM - 5:00 PM