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MJM Plumbing and Heating

Plumbing, Drain Cleaning, Heating and Air Conditioning,

About us

• 2015 Super Service Award Winner! • A+ BBB Rating • Locally Owned & Family Operated • 24/7 Emergency Services! • Since 1962, We at MJM Plumbing & Heating have taken great pride in providing the BEST Customer Service possible to Utica, Rome, & the Surrounding Areas! • We consider it a privilege to be able to accommodate ALL of your Plumbing needs! • Call (315) 733-3080 to Schedule a FREE Estimate or Appointment - We look forward to working with you!

Business highlights

63 years of trusted experience
Emergency Services Offered

Services we offer

Residential Services: Plumbing • Heating • Well Pump • Sump Pumps • Excavating

Services we don't offer

Call for Details

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.577 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
13%
3
4%
2
0%
1
13%


Rating CategoryRating out of 5
quality
4.7
value
4.1
professionalism
4.5
responsiveness
4.7
punctuality
4.7
Showing 26-50 of 77 reviews

Joseph B.
08/2017
5.0
plumbing
  + -1 more
They did a great job. First thing they did was put a valve on the line so that it would stop leaking and we could have water to the rest of the house. They took out the old faucet and replaced it with a new one. Works perfectly now. No longer leaking. I called them about this yesterday and they offered to come out yesterday, but I opted for them to do it today. I received a phone call early this morning saying they would arrive at 8:30AM and they were there at that exact time. I will definitely call them again if I have another problem. The price was right too.
Description of Work: Outdoor frost-free faucet for my hose was broken and leaking water badly. There was no shutoff valve in the house on that water line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$213.34

Janet D.
08/2017
5.0
plumbing
  + -1 more
They are excellent, a little pricey but excellent.
Description of Work: I used MJM Plumbing and Heating to put in a new water heater, fix a toilet downstairs in apartment i rent and new faucets in kitchen and kitchen downstairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Connie B.
03/2017
1.0
plumbing
  + -1 more
Very promo and showed up when he said he would. Seemed genuine but I feel it was a rushed job and way over priced for the (lack of) quality of work done. I specifically asked that when the job was complete it would look the same, as if the pipes never leaked and was assured it would. I didn't want debris and garbage left behind. I the finished product looks horrible. My garage ceiling was just thrown back up, the sheet rock was not measure and. Replaced evenly, they left 2 inch gaps in between the pieces. They "mudded" the gaps and it looks awful. When I discussed with him his response was flippant, at best. Told me "it's just a garage". All the pipes that were in the wall were tacked up to the outside of the wall. Copper pipes were replaced with PVC. His workers threw their cigarette butts all over my front yard. Very disappointed for the price I paid. Wish I would have shopped around.
Description of Work: Replaced leaking pipes in my garage. Had to take the wall down to get to the pipes.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$1,600

Jason B.
12/2016
5.0
plumbing
  + -1 more
Saved me from pipes bursting in my new home. Came immediately and fixed the issue. Reviewed prevention and what to do if the situation ever were to occur again. Also consulted and provided an estimate for on demand hot water system. Can't say enough about responsiveness.
Description of Work: Frozen pipes and reviewed On Demand Hot Water System install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Candace K.
03/2016
4.0
plumbing
  + -1 more
They responded the same day we called; fixed the problem promptly and successfully; accepted the Angie's List discount posted on the website; answered questions about a few other plumbing issues.
Description of Work: Fixed a dripping kitchen faucet. Came to assess the issue then left to get parts and returned to do the repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Wanda M Inman I.
01/2016
4.0
plumbing
  + -1 more
Plumber did good work but kept pushing replacing our furnace which became annoying as we were not interested,
Description of Work: Fixed leaking drain pipe from toilet. We had problems with old toilet not always flushing. Plumber adjusted water intake which did not fix the problem. Installed shut off valve for outside faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Karen F.
12/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Very prompt response, started on time, good follow up during on going work. Gave priority to restoring service as soon as possible. Was very satisfied with the extra care given to protect a sidewalk and maintain electrical service for an underground power line to a flood light. Did also contract with him for a new furnace, and now involved in estimates for a major renovation. IS very busy, getting a lot of phone calls.
Description of Work: Had a water main break, replaced 1000 feet of water line with hook up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Nora R.
07/2015
5.0
drain cleaning, plumbing
  + 0 more
They did a great job. The were up front and honest about what was required and willing to work with me to do what was needed within my budget. Only issue was that they left a mess on the floor in that bathroom but it could have been worse.
Description of Work: Replaced wrought iron pipe from 2nd floor half bath to cellar. Cleared stoppage in drain and replaced the part that holds the toilet to the floor. Two visits were necessary and I hoped the work done the first time would fix the problem but they warned me it wasn't likely.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Brad B.
10/2014
5.0
water softeners, plumbing
  + 0 more
MJM did an excellent job. The owner - Mike - was consistently responsive, answering calls immediately and arranging for his plumber to arrive promptly. Dave, the plumber who did the work, was friendly, patient, and effective at problem-solving (given the complexity of the job). His work was done in an efficient amount of time, and he was considerate of the impact of the work on my office functioning (given that the water had to be off for some time). He also cleaned up thoroughly after the work was done. I was very pleased with the entire job, and will gladly call MJM again for plumbing needs.
Description of Work: MJM replaced several faucets and toilet mechanisms, and installed a complicated water treatment system in my office building.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Anthony F.
10/2014
4.0
plumbing
  + -1 more
It went fine . The person was polite and friendly. He showed up when he said he would. I was a little skeptical when he could not find a tear in the front seal the first day that at caused the leak. This caused him to come back another day and more money ..I felt with this persons experience and the commonality of the problem and location of the tear that should have been found immediately. We had that machine torn apart when the problem was right in front of him.........
Description of Work: fix a leaking seal on a front loading lg washer

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$350

Donna M.
09/2014
5.0
plumbing
  + -1 more
Fast and courteous
Description of Work: Corrected flow issue and replaced parts on two toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Stanley M.
09/2014
1.0
sewer cleaning
  + -1 more
Before I called Angie’s List, I found MJM in the yellow pages. He was kind of abrupt and never called me back. Once I joined, I was given his name again. Once I told him I found him on Angie’s List, he was much more enthusiastic to give me an estimate. His estimate was about 3 times as high as anyone else. He only gave me a verbal quote, and called me about 3 days later. He asked that I called Angie’s List and leave a review for the estimate. He was only interested in the review than on good customer service. I found him obnoxious and abrupt and I would not hire him. He quoted me $169 just to snake the sink. I feel he gave me higher prices just so he wouldn’t have to do the work.
Description of Work: They didn’t do anything for me.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
3.0
punctuality
3.0


Kathleen N.
07/2014
5.0
plumbing, drain cleaning
  + 0 more
It went well. I made a call then the person returned call same day. They came over the next day. I had a clog in the tub they fixed. Their were pipes in cellar that needed fixed. The plumbing in working great. They also honored the Angie's List discount.
Description of Work: Fixed clogged tub and pipes in cellar.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$148

Shirley E.
06/2014
5.0
drain cleaning, plumbing
  + 0 more
It all went well. He was efficient, knowledgeable, gave me options on how to fix things, friendly. I would definitely use him again. I have to revise this review based on follow up: 2 months ago, I called MJM for a wet spot in the ceiling of a lower tenant's bath. Dave came, looked under the ceiling tile, said there was no leak and that it had probably been a puddle from upstairs. The long-term upstairs tenant is reliable and assures me that there was no water out of the shower or puddled on the floor in the last month. Dave reiterated there was nothing to fix, charged me $98 & left. Fast Forward; the same wet spot in the ceiling is back and bigger. Mike, the company owner, says that the tenants are probably not telling the truth and he'll send Dave out again, no charge, but he doesn't expect to find any leaks. so I found a new plumber.
Description of Work: Put in a shutoff valve for the outside water faucet at a rental house. Fixed the sprayer in the kitchen sink. Went to another rental house & cleared a drain in the basement sink. Went to Home Depot to get a faucet to replace a bathroom fixture & replaced the fixture.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Maritza P.
06/2014
5.0
plumbing
  + -1 more
Mr. Michael Mumassi was extremely professional very attentive to my needs and concerns. The work was done in an extremely timely manner. Very interested in resolving the issue at hand. Lots of communication and details about the happenings. I'm very happy with the service received by this company and will continue to request their services in the future if need be.
Description of Work: Inspected property to determine the source of the leak. Discovered unknown problem in the basement. suggested plan of action and offered services to correct situation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

George A.
06/2014
5.0
plumbing
  + -1 more
This was a number of leaks (old house, about 1915) They located them & had to open walls & ceiling. Cut out old pipes & replaced.
Description of Work: Locate leaks in bathroom ceiling & walls. Took out out pipes & replace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

nathaniel G.
05/2014
5.0
drain cleaning, plumbing
  + 0 more
Considering that it was an emergency call, the experience was better than expected. He did not try to sell or repair what did not need repairs. He did advise us about things that could be upgraded and/or corrected in the future, but was not pushy or take advantage of our lack of knowledge. We will definitely be using him again in the future. Price was extremely fair.
Description of Work: We called on a Sunday, set up appointment for next day. He called before coming, identified the problem, unclogged pipes in basement and was very professional and knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

Rosemary R.
04/2014
5.0
plumbing, wells
  + 0 more
Responded promptly to my call. Explained in detail the scope of the work to be done Agreed to do the job the next day. Showed up close to the agreed upon time (30 mins. Late). Worker was very knowledgeable and made every effort to keep the work area and rest of the house clean. Put down plastic so as to not track dirt and mud through the house. Work was completed as described. Received a phone call the next day from the owner asking if we were pleased with the job. GREAT CUSTOMER SERVICE! Would use MJM Plumbing again.
Description of Work: Replaced blocked drain in cellar and installed sump pump.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Scott A.
02/2014
5.0
plumbing, septic tank, sewer cleaning, wells
  + 2 more
Plumber scheduled for same day. I was kept apprised of his estimated arrival time. Job was done professionally and quickly.
Description of Work: Replace kitchen sink strainer and undersink plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jamie W.
01/2014
5.0
plumbing
  + -1 more
It looked easy at first. The circuit was turned off and the when turned back on, the boiler fired right up,..but nothing's ever that easy right. There was a little fireball that engulfed the circulating pump. The breaker was turned off again, and went to work, replaced circulating pump and thawed frozen zones. Immediate response. Arrival within 20 minutes of late emergency call in sub-zero temperatures. Assessed the problem and went to work at getting heat to the building right away. Knowing MJM is just a phone call away allows me to sleep at night knowing they can solve any plumbing catastrophy life throws at me. WHEN ALL ELSE FAILS, CALL SOMEONE WHO WON'T FAIL YOU...MJM!
Description of Work: Replaced circulating pump. Thawed frozen heating pipes. Made recommendations for future maintenance to prevent future problems.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Kari T.
08/2013
5.0
plumbing, wells
  + 0 more
Excellent! This was an emergency call and a technician was on site within an hour. Investigation and remediation of issue took approximately another hour.. Professional, courteous, and helped me to understand why issue occurred as well as how to prevent future similar issues.
Description of Work: Adjusted / fixed sump pump flow to remove 1+ feet of water

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Mark Z.
07/2013
5.0
heating & air conditioning/hvac, septic tank, sewer cleaning, wells
  + 2 more
They were very good. It went very well, everything was very good.
Description of Work: I used MJM plumming @heating,A/1 sewer cleanning,pumps,es.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Donna S.
06/2013
5.0
plumbing
  + -1 more
Answered phone immediately when I called. Gave an approximate arrival time and arrived at that time. Friendly and professional service. Worked quickly and cleaned up area before they left. Suggested helpful improvements.
Description of Work: Removed old leaky garbage disposal and re-plumbed drain pipes under kitchen sink. Installed new sink faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jennifer B.
06/2013
3.0
plumbing
  + -1 more
I contacted them for my 85 year old mother. Her Gould pump was coming on about every five minutes. They advertised that they serviced Gould pumps and that they had been in business since 1965. On the first day, they were very responsive and knowledgable about the problem. They determined that the pump was kicking on due to a leak. Since there was no visable leak, they decided that the leak was underground and that they would return the next day to begin digging. The price quoted was $85 per hour and if they had to bring in equipment there would be an additional charge. The first order of business was to locate the well. My mother had lived in this double wide for over thirty years and the location of the well was never marked. She told them where she believed it to be but they did not begin digging there. Instead they started under the house. To do this, they tore off the skirting and cut through the framework that held the skirting. They had to remove shrubs and cut down her birch tree. The pipe and well were finally located (where she said it was). The pipe was, in fact, leaking. I believe that they were very knowlegable about the plumbing issues and corrected the problem. The issue that I have with them is the destruction that they left behind. They charged $1800 for a day's work including parts and labor. Now my mother is faced with additional costs to jack up front of double-wide, replace framework and skirting, fill-in fairly large hole in front of structure and replant shrubs, grade and reseed front lawn, remove limbs from spruce tree that was broken by equipment, clean dirt and mud that was tracked in driveway and through carport. The well was capped and although it will always be known where the well is located, the pipe was installed very crooked. In summary, I believe they are good plumbers but would not recommend them due to the mess that was left behind.
Description of Work: Repaired leak in underground pipe going from well to home

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$1,865

Susan M.
06/2013
5.0
plumbing, sewer cleaning
  + 0 more
I wasn't sure why I had water on my cellar floor. I actually thought it might be seepage from a broken outside pipe. They quickly determined it was a sewer backup and cleaned out the pipes. They were very professional and cleaned up nicely when done. I did have to call them back in a couple days to repeat the cleaning because it started backing up again, but they came promptly and didn't charge anything for the return call.
Description of Work: They cleaned out our plugged sewer line

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Contact information

5785 JUDD RD, Oriskany, NY 13424

http://www.mjmplumbingandheatingny.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Heating and Air Conditioning,
Sewer Cleaning,
Wells and Pumps,
Septic Systems,
Excavating,
Water Heaters,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Water Filtration and Softening

FAQ

MJM Plumbing and Heating is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

MJM Plumbing and Heating accepts the following forms of payment: Check
Yes, MJM Plumbing and Heating offers free project estimates.
Yes, MJM Plumbing and Heating offers eco-friendly accreditations.
Yes, MJM Plumbing and Heating offers a 5% senior discount.
Yes, MJM Plumbing and Heating offers emergency services.
No, MJM Plumbing and Heating does not offer warranties.
MJM Plumbing and Heating offers the following services: Residential Services: Plumbing • Heating • Well Pump • Sump Pumps • Excavating
Call for Details

Contact information

5785 JUDD RD, Oriskany, NY 13424

http://www.mjmplumbingandheatingny.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day