REIMERS APPLIANCE SERVICE

Appliance Repair, Appliance Repair - Small, Heating and Air Conditioning

About us

We are a family owned business the focuses on exceptional customer service and satisfaction. Reimers Appliance has been named the 2011 Bosch "servicer of the year" in the mid america region

Business highlights

29 years of trusted experience

Services we offer

Servicing almost every make and model of Major household appliances. Factory authorized servicer for Sub Zero, Wolf, Thermador, Bosch, Fisher & Paykel, Viking, U line, Frigidaire, Asko and others

Amenities

Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.993 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
3%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 51-75 of 93 reviews

Mark U.
06/2020
5.0
appliance repair
  + -1 more
washing machine repair
Description of Work: I called to inquire about service. He immediately told me over the phone what the issue probably was and how expensive it would be. He was very honest that I was better off buying a new washer and saved me the money of him coming out to diagnose. It was greatly appreciated

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary Kay B.
06/2020
3.0
appliance repair
  + -1 more
can't get in touch with them!!!!
Description of Work: Hours posted are not valid..phone number not valid..move on peeps

Rating CategoryRating out of 5
responsiveness
1.0


Response from REIMERS APPLIANCE SERVICE
[Member Name Removed], I am sorry you have not been able to contact us for your repair. We were in the office all day Friday 6/19/20 until 4:00 PM and all day Monday 6/22/20 8:00 AM-4:30 PM and did not receive a call from you. Aslo messages from over the weekend were all received and calls returned on Monday 6/22/20. Please call our office any weekday and we would be happy to help you.

Felistas K.
12/2018
5.0
appliance repair
  + -1 more
They were excellent!
Description of Work: Oven repaired

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from REIMERS APPLIANCE SERVICE
Thank you for taking the time to post a review on your positive experience with Reimers Appliance Service and we look forward to helping you with your future appliance repair needs.

Judith H.
05/2018
5.0
small appliance repair
  + -1 more
It went excellently!
Description of Work: Fix microwave latches.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from REIMERS APPLIANCE SERVICE
Thank you for contacting Reimers Appliance for your appliance repair needs and for taking the time to leave a review. Thank you for your positive comments and we look forward to helping you for future repair needs.

kathleen B.
11/2017
1.0
appliance repair
  + -1 more
too busy to come here
Description of Work: dryer repair
Rating CategoryRating out of 5

Joan M.
05/2017
5.0
appliance repair
  + -1 more
Very good service
Description of Work: Replaced fill valve on bosch dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$137.03

Kevin H.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from REIMERS APPLIANCE SERVICE
Thank you for your positive review on your service experience with Reimers Appliance Service and we look forward to servicing your appliance repair needs in the future. Regards Wendy Reimers Reimers Appliance Service Inc.

Joanne O.
07/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fix dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from REIMERS APPLIANCE SERVICE
Thank you for your positive review on your service experience with Reimers Appliance Service and we look forward to servicing your appliance repair needs in the future. Regards Wendy Reimers Reimers Appliance Service Inc.

Doris O.
06/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced ice machine in 'fridge.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Response from REIMERS APPLIANCE SERVICE
Thank you for your positive review on your service experience with Reimers Appliance Service and we look forward to servicing your appliance repair needs in the future. Regards Wendy Reimers Reimers Appliance Service Inc.

Teresa D.
05/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from REIMERS APPLIANCE SERVICE
Thank you for your positive review on your service experience with Reimers Appliance Service and we look forward to servicing your appliance repair needs in the future. Regards Wendy Reimers Reimers Appliance Service Inc.

Kathleen G.
01/2013
5.0
appliance repair
  + -1 more
The tech was extremely professional, knowledgeable and punctual both times he was at our home. The part that we needed was not readily available and had to be ordered. Their e.t.a. was spot on and they came out the day after the part arrived. With the cost of the part and the tech's rate, it was still cheaper than buying a new laundry washer. Would definitely recommend to family, friends and neighbors!
Description of Work: The tech took apart our laundry washer and saw a part was needed. The part needed to be ordered and he was very upfront on the overall cost of part and labor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Barb L.
12/2012
5.0
appliance repair
  + -1 more
I called phone number I got from internet and scheduled appointment for next day. I told the man I spoke to that my gas oven had stopped working. He came as scheduled and had an ignitor with him and replaced it in about 15 minutes. He was very knowledgeable and informative.
Description of Work: Replaced ignitor in my gas stove.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sarah W.
11/2012
5.0
appliance repair
  + -1 more
Repairman was able to diagnose the problem right away. He was very pleasant and professional. Work was done in an hour or so.
Description of Work: Refrigerator wasn't cold. Repairman needed to replace a timer. After the repair, the fridge worked fine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Joseph G.
11/2012
5.0
appliance repair
  + -1 more
Service was accomplished in two visits. Day one: the serviceman cleaned the refrigerator water line and checked coils, etc. He did this very quickly so my bill was only for one half hour of work, which included checking and ordering parts for stove and dryer. All work was done quickly, even with the explanation of what he was doing and why. Day two: the serviceman installed a new clock/display and tested stove and burners. He also installed dryer gas line and vent. I was very happy with serviceman who explained in detail everything he was doing and why. He also gave me recommendations on future maintenance.
Description of Work: 1. Refrigerator line was plugged and leaking. 2. Stove clock and display were not working. 3. Hook up a new gas dryer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$460

Joan M.
11/2012
5.0
appliance repair
  + -1 more
Our oven was taking quite a long time to reach the desired temp. It had been a problem we lived with for a few months. Rather that replacing the oven, we thought we'd attempt to get in repaired given it is in otherwise great working condition. Appointment process was easy. The technician was prompt, friendly, and efficient. He determined the problem quickly and already had the parts on his truck (he anticipated the problem based on the information I provided when scheduling the appointment). Great experience.
Description of Work: The technician replaced a burner component in the oven.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

sheila H.
10/2012
5.0
appliance repair
  + -1 more
Tech was beyond thorough and left me very confident with his diagnosis. Tech walked me through every step in his search for possible oven issues. Very knowledgable and tech savy. Tech also took his time as if it was his own appliance. Unfortunately the ovens life was expired as the mother board in computer was shot. Tech investgated and found our model was discontinued and manufacturer had no access to parts for repair as it was no longer made.. Tech advised me of what to stY CLEAR OF IN PURCHASING NEW OVENS AND I COULD CALL HIM ANYTIME FOR ADVICE AT NO CHARGE. AMAZING SERVICE !
Description of Work: Built in double ovens would not heat. Tech left no stone unturned when trying to make an accurate diagnosis of problem

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Anthony R.
07/2012
3.0
appliance repair
  + -1 more
Work with refrigerator was great, and continues to be fine. Not real clear if the washer control board was actually bad, so maybe and 'extra' repair that may not have been required but washer is also working and continues to be fine, although it does seem to rattle durring sping cycle more than it used to. I was a little surprised that I had to pay for 2 seperate site visits since I gave all the info over the phone about the model of washer when I called the first time but he did not bring any part with him. This suggests that they do not keep much stock on hand.
Description of Work: I had 2 issues. First my clothes washing machine was giving me multiple error indications. Tech was not sure if it was a sensor or control board. He came back 2 days later and replaced both parts. Since he was already here anyway, I also asked about refrig freezer icing and overflow into main compartment. He said there was a known issue that required a heater unit arround the defrost discharge tube. He also ordered that and did both fixes at the same time.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$500

Joal M.
05/2012
5.0
appliance repair
  + -1 more
I called, made the appt, they came and assessed what the problem was, ordered the part, installed the part when it came in and that's it.
Description of Work: My Sub-zero refrigerator stopped working and it turned out to be the fan motor. They had to order the part, but it was here in a day and I was back in business. I've used this company for the past 4 years and they are great! Absolutely no complaints.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

david C.
04/2011
5.0
appliance repair
  + -1 more
After a call from us , the repairman arrived right on time , and was fast and efficient....we will definitely use there services in the future.....
Description of Work: they were called re:an ice maker not working....made a recommendation that we adhered to.... also repaired our counter top cook stove while there....

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

david M.
06/2010
5.0
appliance repair
  + -1 more
They did a very good job, I thought they were excellent. They were clean, polite and showed me what I could do the next time myself. They were punctual and the gentleman was nice, I would recommend them.
Description of Work: Reimer's Appliance Service repaired my refrigerator. It wasn't defrosting properly and they installed a new thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Penny M.
05/2010
5.0
appliance repair
  + -1 more
They were prompt and did the job. They returned our phone call. They did it in a timely manner at a reasonable rate.
Description of Work: We used Reimers Appliance Service to fix our dryer; the ball bearings were shot.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Mary Jeanne L.
10/2009
5.0
appliance repair
  + -1 more
I like them because they came out the same day that I called them. The only hold up was that they had to order for a part. When the part finally came, they came out and fixed it on a Saturday. It was really great. Their price was good too. It was exactly what they had said it would be. They did a good job and they cleaned up well after themselves. I?d definitely call them again in the future.
Description of Work: I used Reimers Appliance Service for appliance repair. They repaired my washer. They finished the work, three weeks ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

JOAN B.
06/2007
5.0
appliance repair
  + -1 more
I called in the morning and the repair person was fixing my machine in the afternoon. He was unable to get the part that day, but came back the next morning with the part. My washing machine was repaired within an hour and the machine now works well and I feel that the price charged was fair. The repair person was friendly, informative and cleaned up after himself. He left the broken part with me so that my husband could take a look at it. I am a very satisfied customer and will call Reimers again if I have an appliance that needs repair.
Description of Work: I have been a customer for about 4 years, but I recently needed my washing machine repaired. Something was wrong with the motor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

JOANNE L.
09/2006
5.0
appliance repair
  + -1 more
I was pleased with Reimer's Appliance and the work they did. The repairman was very professional. He called before coming and was on time for both appointments. He was very polite and answered all my questions. I would use Reimers again.
Description of Work: Reimer's was called to fix my oven. After cleaning my oven with the self-cleaning feature, the heating elements in both the oven and broiler would not work. The repairman came, but didn't have the part (a blown fuse). He had to come back after the part was ordered. He had to pull out my oven from out of the wall (I have a wall unit) to replace the part. It was hard work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$173

ANNA T.
07/2006
5.0
appliance repair
  + -1 more
Well, I would say the experience was great. Reimers Appliance Service kept me informed about the repair, when they'd be there, and if there was a problem with the part. I also thought their prices were reasonable. They're also very professional and courteous.
Description of Work: Reimers Appliance Service fixed my dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Contact information

1042 WILLARDSHIRE RD, Orchard Park, NY 14127

http://www.reimersapplianceservice.net

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Heating and Air Conditioning

FAQ

REIMERS APPLIANCE SERVICE is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

REIMERS APPLIANCE SERVICE accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, REIMERS APPLIANCE SERVICE does not offer free project estimates.
No, REIMERS APPLIANCE SERVICE does not offer eco-friendly accreditations.
No, REIMERS APPLIANCE SERVICE does not offer a senior discount.
No, REIMERS APPLIANCE SERVICE does not offer emergency services.
Yes, REIMERS APPLIANCE SERVICE offers warranties.
REIMERS APPLIANCE SERVICE offers the following services: Servicing almost every make and model of Major household appliances. Factory authorized servicer for Sub Zero, Wolf, Thermador, Bosch, Fisher & Paykel, Viking, U line, Frigidaire, Asko and others

Contact information

1042 WILLARDSHIRE RD, Orchard Park, NY 14127

http://www.reimersapplianceservice.net

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM