REIMERS APPLIANCE SERVICE

Appliance Repair, Appliance Repair - Small, Heating and Air Conditioning

About us

We are a family owned business the focuses on exceptional customer service and satisfaction. Reimers Appliance has been named the 2011 Bosch "servicer of the year" in the mid america region

Business highlights

28 years of trusted experience

Services we offer

Servicing almost every make and model of Major household appliances. Factory authorized servicer for Sub Zero, Wolf, Thermador, Bosch, Fisher & Paykel, Viking, U line, Frigidaire, Asko and others

Amenities

Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.993 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
3%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 93 reviews

Jim R.
03/2021
5.0
appliance repair, small appliance repair
  + 0 more
Great service ! Professional staff ! Highly recommend!!
Description of Work: Repaired my wall oven

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Response from REIMERS APPLIANCE SERVICE
Thank you for taking the time to comment on your positive experience with Reimers Appliance Service and we look forward to helping you with your future appliance repair needs.

Carolyn E.
02/2021
5.0
appliance repair
  + -1 more
The service man evaluated the problem and was able to to repair and reprogram the machine.
Description of Work: Wash machine would not run even though panel turned on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from REIMERS APPLIANCE SERVICE
Thank you for taking the time to comment on your positive experience with Reimers Appliance Service. We look forward to helping you with your future appliance repair needs.

Lisheena B.
12/2020
5.0
appliance repair
  + -1 more
Mark ( I believe) came in and was able to quickly find the issue. He explained everything and was able to complete the repair the following week. I was very grateful that they were able to get me in before Christmas.
Description of Work: Oven fixed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$248

Response from REIMERS APPLIANCE SERVICE
Thank you for taking the time to post a review on your positive experience with Reimers Appliance Service and we look forward to helping you with your future appliance repair needs.

Linda M.
12/2020
5.0
appliance repair
  + -1 more
Matt cleaned our the drain line and about 3 weeks later I noticed it was leaking again and I called and talked to Wendy and Matt came back and took another look at it and he notice 2 drain lines need to be resealed and since he has done that I have not had anymore leaking as of today. I was very impressed with their customer service and I was not charged a service call for Matt to come back a second time. They stand behind there work and I will not hesitate to call them again.
Description of Work: My 12 yr old refrigerator was leaking water from the freezer in to the refrigerator. The drain line was plugged and need to be cleared
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from REIMERS APPLIANCE SERVICE
Thank you for taking the time to submit a review on your recent experience with Reimers Appliance Service and for giving us an A rating. We look forward to helping you with your future appliance repair needs.

Lisa B.
04/2020
5.0
appliance repair
  + -1 more
Service was timely, technician was professional and knowledgeable. I would definitely use this company again if needed in the future.
Description of Work: Clothes dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from REIMERS APPLIANCE SERVICE
Thank you for posting your positive review and Reimers Appliance Service looks forward to helping you with any future appliance repair needs.

John K.
04/2020
5.0
appliance repair
  + -1 more
Very good experience. Matt was very knowledgeable and told us that there was an issue with these type of dishwashers when certain sized pots or pans were placed that there may be some leaking not related to the machine not working the right way! All in all a very good experience!
Description of Work: Check leaking dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from REIMERS APPLIANCE SERVICE
Thank you for taking the time to post your review and we look forward to helping you with all your future appliance repair needs.

Andrea O.
03/2020
5.0
appliance repair, small appliance repair
  + 0 more
The repair man was knowledgeable, polite , explained everything he was doing. Had the parts in the truck and had the job completed in less than a half hour. Very fair price. Would recommend him to all.
Description of Work: Dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$152

Response from REIMERS APPLIANCE SERVICE
Thank you for taking the time to post your review and we look forward to helping you with all your future appliance repair needs.

tony G.
03/2020
5.0
appliance repair
  + -1 more
1. the service tech -showed up as scheduled, very professional and really showed he enjoys his job . I ask the tech some questions on one appliance while he fixed the dryer and was very helpful on his advice and possible solutions to the problem I was having with my dish washer. 2. the tech was able to quickly diagnose the issue with my driver and fixed the problem quickly. 3. the tech also went over both the service and part warranty I felt the price paid for the service call and part was reasonable, usually when a service or contractor comes into our development I see a repair bill very high and unreasonable THANK YOU REIMER APPLIANCE REPAIR
Description of Work: dryer and advice on old dishwasher

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from REIMERS APPLIANCE SERVICE
Thank you for taking the time to share about your positve experience with Reimers Appliance Service and look forward to helping you with any future appliance repair needs.

Linda L.
01/2020
5.0
appliance repair
  + -1 more
He was very punctual and professional. Determined nature of problem and fixed without difficulty. Price seemed fair. First available service date was 10 days out.
Description of Work: Dryer pulley replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$145

Response from REIMERS APPLIANCE SERVICE
Thank you for taking the time to comment on your service experience with us. We look forward to helping you in the future with your appliance repair needs.

Paula B.
12/2019
5.0
appliance repair
  + -1 more
First class. Knowledgeable technicians, quality work, reasonably priced.
Description of Work: 1. Repair drain screen on kitchenAid dishwasher 2. Replace gas burner on Bluestar range 2.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from REIMERS APPLIANCE SERVICE
Thank you for taking the time to share about your positive experiance with Reimers Appliance Service and we look forward to helping you with your future appliance repair needs.

Christina C.
12/2019
5.0
appliance repair
  + -1 more
Quickly and efficiently diagnosed and fixed same day.
Description of Work: Fix my gas range

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from REIMERS APPLIANCE SERVICE
Thank you for your positive feedback on your experience with Reimers Appliance Service. We look forward to helping you with your future applinace repair needs.

Mike M.
09/2019
5.0
appliance repair
  + -1 more
Jason was great very knowledgeable and professional.
Description of Work: Dryer was not heating

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from REIMERS APPLIANCE SERVICE
Thank you for your positive review of your experience with Reimers Appliance Service Inc. and we look forward to helping you with your future appliance repair needs.

Gilda P.
06/2019
5.0
appliance repair
  + -1 more
Very pleasant person, responsible and careful clean and neat. Would definitely recommend this service. Thank you!
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from REIMERS APPLIANCE SERVICE
Thank you for taking time to post a review about your positive experience with Reimers Appliance Service and we look forward to helping you with your future appliance repair needs.

Ann C.
03/2019
5.0
appliance repair
  + -1 more
Matt called to say he was on his way, asked specific questions before repair was begun. He gave me a price quote when he knew what repairs were needed. Matt completed the job and work in a timely manner. I highly recommed Reimers for appliance repairs.
Description of Work: Whirlpool Dryer Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$138

Response from REIMERS APPLIANCE SERVICE
Thank you for your kind response and positive review of your experience with Reimers Appliance Service and we look forward to helping you with your future appliance repair needs.

Linette C.
02/2019
4.0
appliance repair
  + -1 more
Repairman running a little late but they did call to let us know. Repair done in a timely fashion. Would definitely use again. Pleased with result.
Description of Work: Dryer repair

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$175

Response from REIMERS APPLIANCE SERVICE
Thank you for taking the time to post your review on your positive experience with Reimers Appliance Service and we look forward to helping you with your future appliance repair needs.

Barbara O.
01/2019
5.0
appliance repair
  + -1 more
Matt was on time, professional and thoroughly tested all the hoses on the machine. He explained what he was doing and asked me if I had any questions.
Description of Work: I thought my washing machine was starting to leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Response from REIMERS APPLIANCE SERVICE
Thank you for your positive review and we look forward to helping you with your future appliance repair needs.

Mark H.
12/2018
5.0
appliance repair
  + -1 more
Unfortunately neither the text nor I were able to locate the origin of the noise. The fans and compressor are working fine and since the fridge is still performing well we decided to not perform any unnecessary work. It is good to do business with an honest company like Reimers.
Description of Work: Our fridge has a unidentifiable harmonic pulsing noise that we are trying to eliminate.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from REIMERS APPLIANCE SERVICE
Thank you for your positive review and we look forward to helping you with any future appliance repair needs. Be sure to call us if that noise returns.

Tammy D.
12/2018
5.0
appliance repair
  + -1 more
I emailed the company about my issue. They called me back in less than 5 minutes from sending my email. Quick response time. We scheduled a time they could come to check the clothes dryer. The serviceman arrived and went to work. The dryer needed more repairs than what was expected. He explained the whole matter. I was only charged for the service call which I found reasonable and we opted to purchase a new dryer and not put more money into the old dryer. They were responsive and courteous. I will keep them on my phone list for any other appliance repairs we may need. Thank you.
Description of Work: Repair to clothes dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from REIMERS APPLIANCE SERVICE
Thank you for your positive review of your experience with Reimers Appliance Service and we look forward to helping you with your future appliance repair needs.

Star K.
08/2018
5.0
appliance repair
  + -1 more
Tech arrived as schedules. Gace a complete estimate after assessment. POart had to be ordered. Part arrived on time and installation took minutes. Tech reduced estimate price because it went so quick and seamlessly. Needed a return call to calibrate oven. Done promptly and with a smile. Matt is an excellent tech with great professional skills. Comminication with office/owner was fabulous as well.
Description of Work: Control panel for wall oven

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Response from REIMERS APPLIANCE SERVICE
Thank you for taking the time to post a review on your positive experience with Reimers Appliance Service and we look forward to helping you with your future appliance repair needs.

Bob L.
08/2018
5.0
appliance repair
  + -1 more
Professional, courteous and punctual. I can't say enough good about this experience.
Description of Work: Refrigerator was not cold

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from REIMERS APPLIANCE SERVICE
Thank you for taking the time to post a review about your positive experience with Reimers Appliance Service and look forward to helping you with your future appliance repair needs.

Joan M.
06/2018
5.0
appliance repair, small appliance repair
  + 0 more
The owner was booked but because I couldn't heat my oven , she squeezed in time for me. The repair was done quickly and I was happy to use my oven again.
Description of Work: Repair igniter on my stove

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$196.78

Response from REIMERS APPLIANCE SERVICE
Thank you for contacting Reimers Appliance for your repair needs and for taking the time to comment on your positive experience with our company. We look forward to helping you with your future appliance repair needs.

John B.
02/2018
5.0
appliance repair
  + -1 more
Did not waste one moment. Very cost effective, I would recommend to everyone!
Description of Work: Washer, dryer and fridge repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Guy M.
02/2018
5.0
appliance repair
  + -1 more
I called to schedule repair for leaking washer and had to wait 2 weeks for a scheduled appointment. Repairman did come on scheduled day Jan 19th promptly and was able to determine what the problem was with the washer. Part was ordered and repairman came back the following week Jan 25th to replace the fill valve. Was told by repairman if this did not fix the problem to call them back and they would reimburse me for the cost of the repair and put the original part back in the washer. I did not have to call them back as the washer was repaired without further problems. I did have to swap the hose connections on the washer as he did not reconnect the hoses to the correct hot and cold connections when the repair was completed. Also, he missed replacing a screw in the back panel of the washer. These are things I overlook given that he was able to resolve the problem with the washer. I would use them again if needed.
Description of Work: Repair washer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from REIMERS APPLIANCE SERVICE
Thank you for contacting Reimers Appliance for your appliance repair needs and for taking the time to post this review. I am glad that we were able to repair your washer in a satisfactory manner. I am sorry to hear that there was a problem with the fill hoses and the missing screw. In the future please call our office and we will send the tech back to take care of those things. Thank you Regards Wendy Reimers Reimers Appliance Service

alan B.
02/2018
5.0
appliance repair
  + -1 more
The service man who came to the hosu was very professional. He evaluatd the probelm adn recommnded a simple cleaning out of the dryer. That solved the rpblem without my having to go through paying a large amount for unnecessary work.
Description of Work: I had work done on my dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from REIMERS APPLIANCE SERVICE
Thank you for contacting Reimers Appliance Service for your appliance repair needs and for taking the time to post your positive review. We look forward to helping you with your future appliance repair needs. Regards Wendy Reimers Reimers Appliance Service Inc.

Martha D.
11/2017
5.0
appliance repair
  + -1 more
very well - was done quick and efficient
Description of Work: washing machine repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

1042 WILLARDSHIRE RD, Orchard Park, NY 14127

http://www.reimersapplianceservice.net

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Heating and Air Conditioning

FAQ

REIMERS APPLIANCE SERVICE is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

REIMERS APPLIANCE SERVICE accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, REIMERS APPLIANCE SERVICE does not offer free project estimates.
No, REIMERS APPLIANCE SERVICE does not offer eco-friendly accreditations.
No, REIMERS APPLIANCE SERVICE does not offer a senior discount.
No, REIMERS APPLIANCE SERVICE does not offer emergency services.
Yes, REIMERS APPLIANCE SERVICE offers warranties.
REIMERS APPLIANCE SERVICE offers the following services: Servicing almost every make and model of Major household appliances. Factory authorized servicer for Sub Zero, Wolf, Thermador, Bosch, Fisher & Paykel, Viking, U line, Frigidaire, Asko and others

Contact information

1042 WILLARDSHIRE RD, Orchard Park, NY 14127

http://www.reimersapplianceservice.net

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM