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Buffalo Exterminating

Pest Control, Animal Removal

About us

Buffalo Exterminating has been solving pest problems for Western New York homes and businesses since 1954. With more than a half century of experience behind us, we have learned a lot about managing pests. Today we're a 85+-person professional pest management provider built upon the core principles of ongoing training, developing professional personnel, effective service systems, and, above all, paying attention to consumer opinions about our company and our industry.

Business highlights

70 years of trusted experience

Services we offer

Residential & commercial pest control.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.478 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
65%
4
21%
3
3%
2
5%
1
6%


Rating CategoryRating out of 5
quality
4.5
value
3.9
professionalism
4.5
responsiveness
4.5
punctuality
4.6
Showing 51-75 of 78 reviews

Gary & Flo J.
09/2017
5.0
pest control
  + -1 more
..
Description of Work: ..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

patricia C.
09/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Technician very knowledgeable and courteous. Handled our bee infestation with one treatment.
Rating CategoryRating out of 5
Yes, I recommend this pro

Dorothea F.
08/2015
5.0
pest control
  + -1 more
unknown
Description of Work: They came and treated around my house. I was having some rodent and bug problems. They did a great, fantastic and amazing job
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Buffalo Exterminating
Thank you

Amanda T.
02/2015
2.0
pest control
  + -1 more
unknown
Description of Work: We moved into a new home and the previous homeowners used Buffalo Exterminating, so we temporarily kept the service, but were told that we could cancel in the future if we wanted. They did come in the fall to spray outside only, but we continued to see spiders on a daily basis for a couple months afterwards. We decided to cancel when they were going to come by for a 2nd visit. They gave us a hard time about it, saying we agreed to a 1-year contract, which we never did. They are extremely expensive and they don't even spray inside the home! If I'm going to pay a few hundred dollars for services, I want a thorough job. Not worth it. We are better off with either provider, or doing our own pest control for much less money.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$300

emma S.
02/2015
4.0
pest control
  + -1 more
unknown
Description of Work: service people were very thorough and courteous. Kept appointments and was on time.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Response from Buffalo Exterminating
Thank you

Maxwell G.
01/2015
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Frank G.
11/2009
5.0
animal removal, pest control
  + 0 more
They were excellent. He gave us some great advice, and we really appreciated his help. I was very happy with him and would use him in the future.
Description of Work: We called them with a vole problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TINA P.
08/2009
3.0
pest control
  + -1 more
I think they are fare too expensive. I loved one of their employees that did a great job, but whenever I had someone else do it, I would have to call them back. Once they didn't have the tall ladder to treat the dormers, said they would come back, but never did. I had to call them after a week to remind them. One of their employees used to spray also a small gazebo that is adjacent to the house, but when a different guy didn't do it, I called to ask why, and they said they would need to charge me an additional 120$ for that 8*8 gazebo!! (the price for the whole house which is pretty big was 140$cca). After paying for a whole season, I had the wasps move from the roof eaves to a small bush just by the house wall and build a nest there. I killed them myself, canceled the service and said that the treatments didn't really get my house rid of wasps, since they just moved to the bush adjacent to the wall. They said that I should have called them and they would treat it at no charge. I don't think so, given how much they wanted for just a preventive spraying of the gazebo. Now I called for just a single treatment, and they priced it at $340+tax - that is for the regular spraying that used to be 140 cca last year and because I said I saw three entry points which really shouldn't matter that much. That I found outrageous. I contracted a different company that did the same job for almost half the price.
Description of Work: I had a seasonal contract for wasp treatment (three treatments/year), than canceled it for this season and asked for just one treatment.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$530

Response from Buffalo Exterminating
I received this member's comments and have reviewed our service history for her account. Regrettably we did have a couple of shortcomings in our service as she indicated. The first problem occurred last summer when we failed to return in a timely manner with an extra long ladder required to reach some particularly high areas of her home. We did return with the necessary ladder but not until after she called to ask about it. Our second misstep was in charging her $108.00 for treatment of the gazebo which should have been included in her Home Protection service plan. I called her to apologize for the inconvenience we caused as a result of our service errors and offered to refund the payment she made for the gazebo treatment which she accepted. We also discussed our proposed service charge of $340.00 she mentioned to correct a wasp problem this year. Our records show the quote was $239.00 which is our standard pricing for a one time service to eliminate multiple wasp nests and she agreed this may have been the case. The comparison in pricing for her preventive maintenance program last year when she paid $115.00 plus tax per service three times over the summer season is valid and demonstrates accurately the savings we offer in choosing a Home Protection maintenance plan if it is a right choice for those homeowners wanting relief from recurring problems with stinging insects. I appreciate the member taking the time to make us aware of the service problem she experienced with us and for discussing it with me when we spoke on the phone recently. We certainly strive to give every customer the service they expect and deserve; as a matter of fact we guarantee it. We get it right almost all of the time, but with over 50,000 service visits each year unfortunately we have a few missteps. Customers who let us know if problems occur help us make the necessary corrections to continually improve the level of service we provide. Sincerely, Scott Hall Customer Care Manager

melanie M.
01/2009
4.0
pest control
  + -1 more
It went fine. So far no ants, but we will see in the spring.
Description of Work: They treated an ant problem.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$130

PETER Z.
06/2007
5.0
pest control
  + -1 more
This company is very professional and attended to my needs in a quick manner. The employees are well trained and do the job in a quality way. They arrived as scheduled and provided me with information in regards to bees and other pests.
Description of Work: I have a bee problem in my yard, so the company sprayed to take care of the situation at hand. The treatment was successful on the first attempt, so no more services were needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

DOROTHY S.
06/2007
5.0
pest control
  + -1 more
They got rid of them and did an excellent job. I was pleased that it only took them two treatments and that the work was done so well. They were professional and did not try to sell me anything extra. They knew exactly what had to be done and got to it. I paid in full for both applications.
Description of Work: They came out to deal with the carpenter ants. They sprayed the inside and outside of our home. Then they came out a month later to spray again. Our house is 1200 square feet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

ROB S.
05/2007
5.0
pest control
  + -1 more
Representatives of company were very professional. They were able to answer any question and were very knowledgeable. We have had Carpenter Ants for a couple of years in the spring and thought it time to try and tackle the problem. Buffalo Exterminating baited inside and out for the ants and it seems like the problem is gone. We purchased the 12 month program to try and rid ourselves of the problem for good.
Description of Work: Had premises treated for Carpenter Ants, used Botanical product line.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

07/2006
4.0
pest control
  + -1 more
I'd say Buffalo Exterminating does average work. I make sure I'm there when they are, otherwise the work isn't done to my satisfaction. Also the price is a little high, but it's a job that I'm not about to do myself.
Description of Work: Buffalo Exterminating sprays the outside of my house for bugs. They charge $128 per application. However, if you sign a contract, it's a little cheaper.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$128

ERNESTINE D.
07/2006
5.0
pest control
  + -1 more
Buffalo Exterminating always is here when I need them. I have never had any problems. They are an excellent company that I will continue to use.
Description of Work: Buffalo Exterminating does general pest control for us. We have them mostly for the bees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

JIM M.
07/2006
5.0
pest control
  + -1 more
Buffalo Exterminating is very helpful at identifying problems and always follows up on my suggestions. We've been using them for 17 years. I would highly recommend them to anyone.
Description of Work: Buffalo Exterminating sprays outside for pest control on our lawn.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

07/2006
5.0
pest control
  + -1 more
I think Buffalo Exterminating is excellent. They did a very good job at taking care of the problem. They told me the wasps would be gone within a week, and they were. The workers also explained the dangers of pets and children being around the chemicals, which I appreciated.
Description of Work: Buffalo Exterminating sprayed the outside of the house, and dusted for wasps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

07/2006
5.0
pest control
  + -1 more
Buffalo Exterminating was recommended to me by a friend. They came out four times, one time was more expensive as they had to do inside the house. The price is okay, as you pay for what you get. If they are excellent I guess you have to pay the price.
Description of Work: We had Buffalo Exterminating approximately four times for pest control.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

JOHN G.
07/2006
5.0
pest control
  + -1 more
It was a holiday and Buffalo Exterminating came right out. I was very satisfied with the work they did. I just felt the price was a little high. I did recommend them to my son who was also satisfied with their work.
Description of Work: I was having problems with bees under the awning. I contacted Buffalo Exterminating to take care of the problem.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

07/2006
4.0
pest control
  + -1 more
I felt like this service was really good. Buffalo Exterminating Co. is very professional, and they're friendly people to deal with. They completed my work in a timely manner. They are very knowledgeable, too. They answered all my questions.
Description of Work: I had Buffalo Exterminating Co. check inside and outside for carpenter ants.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

MATTHEW C.
07/2006
5.0
pest control
  + -1 more
Buffalo Exterminating was good and I felt they were really fast. One thing nice about this company is that they guarantee their work. So when we still had some bees at the home they came back out, no questions asked.
Description of Work: Buffalo Exterminating sprayed for bugs outside of the home. The main objective was the bees.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

DAVID L.
07/2006
5.0
pest control
  + -1 more
I was very satisfied. Buffalo Exterminating came when they said they would, and then billed us. It seems to be working.
Description of Work: Buffalo Exterminating came to our house and sprayed for bees. They were able to spray while we were not home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

07/2006
5.0
pest control
  + -1 more
Buffalo Exterminating set up an appointment and then they came the next day. They were very nice and courteous and they made a few suggestions. I don't think I could of hired anyone any better. I haven t had any problems since then.
Description of Work: We had some bees that were in our attic. Buffalo Exterminating sprayed for them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

07/2006
4.0
pest control
  + -1 more
My overall experience with Buffalo Exterminating has been good. I have used them for years and they are clean and respectful.
Description of Work: Buffalo exterminating sprayed for bugs and spiders. They come out 3 times a year.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$360

M. O.
07/2006
4.0
pest control
  + -1 more
Buffalo Exterminating did a great job. The workers always get right to work, and they don't inconvenience us. The eliminated all of our bee problems.
Description of Work: Buffalo Exterminating sprayed the outside of our home for bugs, especially bees.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

07/2006
5.0
pest control
  + -1 more
Buffalo exterminating is a very neat and clean company, they even wear booties. They are very impressive, and have nice looking clean trucks. You know that you will be getting great service when you hire them.
Description of Work: Buffalo Exterminating put bait inside and outside the home, then started coming out monthly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Contact information

3636 N Buffalo St, Orchard Park, NY 14127

http://www.buffaloexterminating.com

Service hours

Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Animal Removal

FAQ

Buffalo Exterminating is currently rated 4.4 overall out of 5.

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Saturday: 8:00 AM - 2:00 PM

Buffalo Exterminating accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Buffalo Exterminating does not offer free project estimates.
Yes, Buffalo Exterminating offers eco-friendly accreditations.
No, Buffalo Exterminating does not offer a senior discount.
No, Buffalo Exterminating does not offer emergency services.
Yes, Buffalo Exterminating offers warranties.
Buffalo Exterminating offers the following services: Residential & commercial pest control.

Contact information

3636 N Buffalo St, Orchard Park, NY 14127

http://www.buffaloexterminating.com

Service hours

Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Saturday:
8:00 AM - 2:00 PM