Buffalo Exterminating

They did fairly well. The price was pretty pricey. We had a seasonal contract with them where they set up traps.

They had to get rid of bees so I could have painters come out. It was super expensive. The technician was wonderful, super nice, super polite. He was willing to answer all of my questions, so that stood out as being very positive.

We have used them for over 5 years. Originally great, quickly cleaned up a problem we had. But they are not the same company, literally. They've been bought out by a company in PA, and I guess they are squeezing them to reduce costs. We've asked for over a year for them to not come by when we are not home. We'd get a voicemail telling us they would be over tomorrow, to late to change. Then we'd call them back because we weren't sure they did anything. Different techs give us different answers, and the 1st one always says "it doesn't need to be done". The last straw was the supposed visit on 2/19. This time we didn't get the call at all. Came home from work, an invoice on work done was in the door. None of them were done. Supposedly checked and reset traps, couldn't do that as he couldn't get into the house or garage. Supposedly checked for tunnels, couldn't have as there was 10" of snow on the ground. Supposedly checked all possible openings into the house, i.e. outlets and pipes. Nope, no tracks in the snow where he would have to have gone. So he showed up just to put the invoice in the door. I called the next weekday to cancel. Gave them the opportunity to refund the charge, not only didn't they do that, they send me a separate invoice. Avoid like the plague, they've become dishonest.

Called and left a message for them to return my call. Needed someone to exterminate bee infestation. They never bothered to call me back.

The price is very fair. They're always extremely professional, always on time, they say that they're going to be here when they're going to be here. The people in the field are courteous, polite, they'll tell you exactly what they're going to do, and if you don't understand anything, they'll answer all kinds of questions on it.

It did not go well. They exterminated the mice but they called the night before they came and when we called back they wouldn't answer. If we weren't home they would still charge us for the service they did not perform.

It was a long involved process - each day they set out traps trying to catch the mother so they could safely remove the babies from the basement. They caught five males. After a few weeks the tech brought an assistant with him to check out the vent. The mother was not there so they safely removed the four babies. I heard later in the day that a neighbor had hit and killed a raccoon the night before and my assumption is that is was the mother. Even after the babies were removed they set traps for 3 days to try and catch the mother but were unsuccessful - most likely because she had been killed. ( Will never know for sure because no one stopped to check if the raccoon that was hit was a nursing mother !!) They close the traps on weekends but were here every weekday for over 3 weeks. I have since had the chimney capped so hopefully will not need their help again - if I do, for any reason, I would use them again.

They could not get rid of the carpenter bees or mice . When service was cancelled they continued to charge the monthly fee and sent it to a collection agency for $49 with threatening letters and many phone calls for months. Once you start this service don't ever try to cancel

We had been battling a several month issue with carpenter ants. We have a 2,100 sq ft ranch and we started seeing activity clear across the house in our baby's nursery and all over the house far away from origination. The first tech used gel bait. This did not work. Activity slowed for only 3 days and then got worse. We waited 10 days and called again. The next tech put down granules and told us not to clean up the dead ants. We noticed an increase in activity and then a decrease in activity. We noticed activity increase again so we called. The tech this time put down a considerable amount of granules outside and in our basement and then sprayed in areas we saw activity. We have not had any issues in over a month. We have a contract with this company and intend to use their services indefinitely as we have noticed a dramatic decrease in spiders since the outside has been sprayed every month. We would recommend this company. The techs are always friendly and knowledgable.

I was not bad but it was not great.

They are good but, high in price. They come out monthly and re-bait the traps.

My husband did a search on the web and Icalled them 2 days ago to get prices for pest control. He was give 3 prices for 3 different options. He asked about bird nest removal, which is called nuisance wildlife and was told they did NOT do that service. He spoke with Alyssa. Today, I went to Angie's List and and saw they were on the list and I gave them a call and spoke with Michelle. When I mentioned that I got their number from Angie's List I was given a DIFFERENT price for the same three options and was told that they DID do the bird removal/nuisance wildlife service !! When I mentioned that my husband had called a few days ago and was given different prices for the same service and was told they did NOT perform the nuisance wildlife service Michelle told me I would have to speak with Alyssa! I am very hesitant of hiring them for service when they have 2 different price lists for service for consumers or an Angie List member!!! So we did not have service from them and doubt that we will. We will not ever recommend them in the future!

TREATED OUTSIDE AREAS OF HOME FOR ALL PESTS. TREATED INSIDE AREAS FOR ANTS WHICH HAD ENTERED THE HOME THROUGH UNKOWNED AREAS. I DISCOVERED ANTS IN THE HOUSE ON 6/20/2013. CALLED OFFICE FOR SERVICE. (I HAVE A YEAR AROUND CONTRACT) I WAS TOLD NO TECHNICIAN AVAILABLE UNTIL MONDAY 6/24/2013. I WENT AND BOUGHT MY OWN "HOME DEFENCE" SPRAY AND SPRAYED THE AREAS INSIDE WHERE I FOUND THE ANTS, KILLING ALL THAT I SAW. CONTINUED SPRAYING WHENEVER I FOUND ANTS FOR THE NEXT TWO DAYS. TECHNICIAN CAME TO DOOR ON 6/22/2013 AND CHECKED HOUSE. FOUND NO ANTS INSIDE BUT SPRAYED OUTSIDE LOWER PERIMETER WHILE HE WAS HERE.

No evidence of infestation found. Very honest.

We have had a serious problem with carpenter bees in the wood of the back patio roof for several years. They have drilled many holes through the side beams of the roof. They are large, look like a really big yellow jacket~1" big, and tend to be territorial, which means we could not sit out there without having them buzzing too close. Not to mentiion the damage they were doing to the structure. Other exterminators we called charged by the hole and added cost over a certain number of holes. As we had many holes, this would have been very expensive. After checking with Angie's list and the internet on how to eliminate carpenter bees, I called Buffalo Exterminating and they had a service that provided three treatments at different times of the season to try and eliminate the bees and their returning next year. As the larvae are usually very deep into tunnels in the wood, and they do return to the same area as we had noticed with our porch roof. The service person arrived promptly and inspected the roof and surrounding areas. He sprayed and gave me the invoice. We noticed one or two bees about a week later and I called them and they returned and resprayed at no extra cost. So far no more bees! They have completed the second spray and the last will be in the Autumn. I would recommend Buffalo Exteminating for service.

Service provided was excellent. Timely and professional.

I had to have them back several times before I saw no signs of the pests. It was very inconvenient. Also when I did have a call back they didn't show or even call. We had to place several calls complaining and after the third time we finally had one person show on time. They said that we needed to leave the home for several hours, we rode around the block and they were gone in 20 minutes. I would not use them again.

Our overall experience with them is okay. They stick to their schedule. By doing that, we haven't had a lot of varmints in the house. We live on the edge of the country, so there are a lot of animals.

Thought we had a major issue. was very simple and easily and inexpensively taken care of.

Haven't had final portion done yet, which the company said is the larger of the two portions of the process of exclusion. Will update afterwards!

He successfully got rid of my ants.

The work was adequate and got the job done. They did a thorough review, took a lot of time to go around the house trying to find entry points and looked for the source of the problem might be. They're pretty thorough in putting down the traps. I thought they did a pretty detailed job the first time. They came in and did what they should have done. Their prices were okay. They were punctual.

The number of bees was significantly reduced.

We would use them again in the future.

I called one day and they came the next day. They had a service agreement. They were on time with the window that they gave me. They are very professional and very thorough. Their price is high. I had two options. They could come one time and it was like $241 for certain specific areas or they could do the whole exterior for bees and wasps. They did the exterior at three separate times. The first time it was with a coupon that I got online and then the next two times it was like eight weeks and those times it was $109. It was actually more expensive but more thorough.