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CILENTO PIPELINE PLUMBING & HEATING

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

Cilento Pipeline Plumbing & Heating, has been dedicated to serving Nassau and western Suffolk counties of Long Island, NY for nearly a decade. Now, we're taking our heating expertise to the next level. We're proud to announce Radiant Pro, a division of Cilento Pipeline. Radiant Pro, specializing in the design and installation of radiant heating, is dedicated to providing the same quality workmanship you've come to expect from the technical staff of Cilento Pipeline. We are flexible enough to handle small residential jobs or larger commercial and industrial contracts. John Cilento, licensed plumber and founder of Cilento Pipeline and Radiant Pro, has been in the plumbing industry for over 15 years, earning an excellent reputation by providing professionalism and quality at competitive prices .

Business highlights

31 years of trusted experience
Emergency Services Offered

Services we offer

PLUMBING & HEATING SERVICE, REPAIRS AND INSTALLATION, BOILERS, WATER HEATERS, RADIANT HEATING, SOLAR HEATING, FAUCETS, SINKS, NEW BATHS, NEW KITCHEN'S.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.860 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
10%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 26-50 of 60 reviews

Thom A.
07/2018
5.0
plumbing
  + -1 more
Perfect !!!!!!!!
Description of Work: Kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gary B.
04/2017
5.0
plumbing
  + -1 more
The replacement went perfectly.
Description of Work: Replace shower handle, tub spout and diverter due to leak.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James D.
06/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary Ellen K.
02/2016
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5

Mary Ellen K.
02/2016
5.0
plumbing
  + -1 more
.
Description of Work: hooked up my gas dryer which included a steam feature. The person doing the work was very conscientious and explained the process to me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Daniel F.
12/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Adam L.
12/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Maintenance and some plumbing.....Very satisfied!!!!!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,200

Barbara W.
10/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Cilento Pipeline has been the plumber for my church for the last 5 years. They have done everything from fixing leaks to installing new radiators in our sanctuary. I have nothing but excellent reviews for their service and the people that have come to work on the heating and plumbing system at the church.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Louise K.
11/2014
5.0
plumbing
  + -1 more
What a wonderful company! I needed a lot of work on various plumbing concerns in my house, so the job was done over two days. Daniel, expert plumber, did an amazing job with everything. He took the time to explain what he was doing and why. He made recommendations that I followed and I am glad I did. I am more than happy with his work and the professionalism of the company. Thanks also to Brooke, Angela, Justin, and Tim. This is a 5-star plus company. Kudos to John Cilento for a great running company.
Description of Work: Clean furnace, repair radiators, replace flue stack from furnace, replace thermostat, replace water heater, fix flow in two toilets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Louise K.
10/2014
5.0
plumbing, water heater repair
  + 0 more
What a wonderful experience! Plumber expert, Daniel, arrived right on time and looked over everything in the house. He was courteous, thorough, and very knowledgeable. He explained everything that he was doing and made recommendations for repairs that were needed. With the long winter months coming up, this service gave me piece of mind knowing that everything was looked over. The repairs will be done in a few days, and I will write another review to reflect upon the future work. I am more than pleased. Well done, Dan. Thank you, Cilento Pipeline Plumbing.
Description of Work: Coupon deal for a Comprehensive Plumbing Inspection and Water Heater Flush

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Cynde S.
08/2014
5.0
plumbing
  + -1 more
Cilento Pipeline Plumbing met ALL my expectations. This was a nighttime emergency service. After I placed the call (which was answered by a live person - another plus), I was called BS k within 5 minutes by Sal, the emergency man. I explained the situation and he arrived within the hour. The owner, John, also called. Sal is extremely professional and explained the situation step by step. He was non intrusive and stayed for approximately two hours until the job was done. I felt very safe with him doing this work. John Cilento followed up with a call and a visit the next day. I could not ask for anything more. I highly recommend this company!,,
Description of Work: There was water coming through the fixture in the ceiling of our downstairs bathroom. Found the problem, fixed it and suggested we go through homeowners insurance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul B.
07/2014
5.0
plumbing
  + -1 more
Sal was very honest and explained all aspects of the work that needed to be done. Very neat and professional work.
Description of Work: Replaced automatic damper

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$460

Karen L.
06/2014
5.0
plumbing
  + -1 more
Well, I needed help to reinstall a Baxi Luna 3 unit and Cilento said I should contact previous plumber, but I did not want the previous plumber into my house as he used another plumber's license and was obviously not competent. Months later, Cilento, called to ask if I still needed help, but by that time, I got help from another plumber. I think Cilento didn't want to step on toes of the previous plumber and that's why they guided me to contact the previous plumber.
Description of Work: Gave me information about specifics to resolve a poor job another plumber performed after the superstorm sandy.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Robert D.
01/2014
5.0
plumbing
  + -1 more
GREAT !!! ACCURATE ESTIMATES / GREAT WORKMANSHIP WITH PRIDE First time - For the pipe cleaning I was given all the options ( for the job ) and I chose a thorough pipe cleaning . It worked out well . Understanding of the price and responsibility of being a homeowner (they didn't gouge me as many other companies had in the past ) They were very professional and courteous . All the while they explained the job well before I decided to proceed . They did an amazing job / didn't rush threw and cleaned up after the job was done . Second time - ( six months CILENTO PIPELINE installed an awesome utility sink ). They were so focused it seemed as though they were working on their own home . THANKS TO MATT / JOHN / JESSE and all the rest ( CLASS AND PROFESSIONALISM )
Description of Work: 1- First thing - pipe clean with big and small machines 2- installed a slop sink top to bottom a - if you are looking to find a plumber long term ( for your home ) I highly recommend them . b - CLASS / PROFESSIONALISM - from jesse the helper - to matt and the rest of the plumbers - all the way to john the owner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary Ellen K.
11/2013
5.0
plumbing
  + -1 more
I had a leak and I wanted them to replace all of the pipes. They came when they said they would, they did good work, they cleaned up after themselves, the estimate matched the price, and overall I was very satisfied.
Description of Work: They replaced my upstairs bathroom pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Carolyn S.
08/2013
5.0
plumbing
  + -1 more
The service went well. They showed up on time and were reasonably priced.
Description of Work: CILENTO PIPELINE PLUMBING & HEATING came to my home for a servie call
Rating CategoryRating out of 5
Yes, I recommend this pro

James S.
06/2013
4.0
plumbing
  + -1 more
They replaced the hanger straps as well as the pipe. The price was well above the National Home Improvement Estimator values.
Description of Work: Pipe replacement, non-emergency

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$600

emile R.
05/2013
5.0
plumbing
  + -1 more
It is the classic example of a good fix. The team of plumbers knew what and how to fix the difficulty. Nothing else matters.
Description of Work: The team from Cilento Pipeline came to the house on time and surveyed the project quickly. The cost was more than I had allotted for the fix. But as there was no other option I agreed and the work was begin quickly and finished reasonably fast. No leaks and a new slop sink for the laundry. Bravo.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

William B.
04/2013
5.0
plumbing
  + -1 more
They came on time the next morning,completed the job in slightly over 2 hours cleand up after the job was complete and even came back the next morning to repair a plastic drain pipe which was broken in the process. They were very efficent at what they did.
Description of Work: I asked for a free estimate to repair a leaking pipe. I was told that the estimate was free and the men could be at my house in 15 min. this was at 4:00 in the afternoon. the plumber came on time located the leak immediately, explaned the procedures and the price per hour (125.00) plus parts. I envisioned a LARGE price tag and very surprised at the actual price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

Arnold S.
01/2013
5.0
plumbing
  + -1 more
I had a faucet repaired. Initially it continued to drip do to dirt getting in the cartridge. They returned and cleaned out every cartridge and fitting on the faucet. It works like new!
Description of Work: Very good experience. Made sure work was satisfactory even though they had to make a couple of trips.
Rating CategoryRating out of 5
Yes, I recommend this pro
$300

Elizabeth B.
03/2012
5.0
plumbing
  + -1 more
A pipe burst on my second floor during the cold snap in January. On the night of the burst, the insurance company called in an emergency plumber. I asked that plumber to drain my system. He attached a hose to the hot water heater & furnace and let gravity do its job. I called in a second plumber to get an estimate for repairs. He said my system had not been "blown out." He offered to do this for me. That was very nice of him. But, I still needed to find where the pipe burst. So I joined Angie's List and started to look for a plumber. I called a few and decided to ask Cilento Plumbing to come in and find my leak. They were punctual, and we're able to quickly find the leaks no one else could find so far. The pipe burst in two places and an old cast iron radiator was leaking as well. They quickly repaired the two areas of copper piping and removed the radiator from the aystem. (I'll take care of it soon.) While they were working they advised me that my system still had water in it. I was shocked. After I approved the work, they then proceeded to properly winterize my home. All pipes were drained and blown out, as necessary. They then tested my dry system to make sure there were no leaks in either heating zone.. I was absolutely delighted with their professionalism and friendliness. I have a lot of additional plumbing projects for my home, and they are the only plumber I will call.
Description of Work: Find where my pipe burst and repair it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Debra C.
09/2011
5.0
plumbing
  + -1 more
I was unhappy with the plumber I used to use because their workmanship was not good, so I decided to try Cilento after reading the reviews. I left a message on Sunday and mentioned that I found them on Angie's list. I received a phone call on Monday morning a little after 8:00 a.m. and was advised they could have someone at my home between 2-4 PM. At about 11:30 a.m., they called back to advise they had a tech available if I wanted to do it earlier. I said yes, and Terry showed up about 15 minutes later. He was friendly, polite and professional. He diagnosed the issue, explained everything clearly and made the repair. Based on this experience, I highly recommend them and plan on using them to update my master bath.
Description of Work: The toilet bowl in the half bath wasn't working and began making a very loud sound as if there was a jackhammer in it. The only way to stop the noise was to turn the water valve off. Turned out the fill valve had to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

william G.
07/2011
4.0
plumbing
  + -1 more
The initially scheduled date was changed due complexeties on a prior job. The plumber did not come at the scheduled time, but his office did call and relay that he would be late. The work was completed in a timely fashion and the leaks appear to be fully repaired.
Description of Work: We needed a bathroom faucet replaced and a leaking valve in a pipe in the basement replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$380

Donald R.
09/2010
5.0
plumbing, sewer cleaning
  + 0 more
It went well. The plumber was knowledgeable and experienced. Even made a few suggestions on what should be done in the future.
Description of Work: Replaced Sewer Pipe and cleared any clogs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

ROSEMARIE O.
02/2009
5.0
plumbing
  + -1 more
They were able to bring the main water line to the front of the house neatly without destroying my property. Courteous, quick, responsive, I couldn't have asked for more wonderful people. They can perform plumbing, heating and many other services and I would absolutely recommend them to others. Other places wanted to change me a lot more then they did. John Cilento runs a great company!!!!
Description of Work: I had an old water line burst in the back of my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,300
    • 1
    • 2(current)
    • 3

Contact information

245 MERRICK RD., Oceanside, NY 11572

www.pipelineny.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Sewer Cleaning,
Drain Cleaning

FAQ

CILENTO PIPELINE PLUMBING & HEATING is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: Closed

CILENTO PIPELINE PLUMBING & HEATING accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, CILENTO PIPELINE PLUMBING & HEATING offers free project estimates.
Yes, CILENTO PIPELINE PLUMBING & HEATING offers eco-friendly accreditations.
No, CILENTO PIPELINE PLUMBING & HEATING does not offer a senior discount.
Yes, CILENTO PIPELINE PLUMBING & HEATING offers emergency services.
Yes, CILENTO PIPELINE PLUMBING & HEATING offers warranties.
CILENTO PIPELINE PLUMBING & HEATING offers the following services: PLUMBING & HEATING SERVICE, REPAIRS AND INSTALLATION, BOILERS, WATER HEATERS, RADIANT HEATING, SOLAR HEATING, FAUCETS, SINKS, NEW BATHS, NEW KITCHEN'S.

Contact information

245 MERRICK RD., Oceanside, NY 11572

www.pipelineny.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
Closed