Palmer Electric Inc

Electrical, Lighting, Ceiling Fans,

About us

Palmer Electric, Inc. 24/7 Electric Service/Contractor. Master Licensed and Insured. 30 years in business. Courteous and Professional. A+ BBB rating. Serving all Residential/Commercial/Retail/Restaurant clients. Call 315-699-1039...

Business highlights

35 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered

Services we offer

ELECTRIC CONTRACT/SERVICE/REPAIR - RESIDENTIAL-COMMERCIAL/RETAIL/RESTAURANT

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.6148 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
3%
3
1%
2
5%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.7
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 126-148 of 148 reviews

kathleen G.
03/2015
5.0
electrician
  + -1 more
unknown
Description of Work: Roof heating tapes

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Palmer Electric Inc
Thank you for your business and your A rankings. We enjoyed working with you and look forward to working with you in the future...

Michael B.
12/2014
5.0
electrician
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Palmer Electric Inc
Thank you for your business and your A rankings. We enjoyed working with you and look forward to working with you in the future...

VANESSA H.
10/2014
5.0
ceiling fans, electrician
  + 0 more
unknown
Description of Work: They replaced pull chains with wall switches in 4 rooms and installed ceiling fans in 2 rooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,050

Response from Palmer Electric Inc
Thank you for your business and your A rankings. We enjoyed working with you and look forward to working with you in the future...

Bradley G.
09/2014
5.0
electrician
  + -1 more
unknown
Description of Work: We needed some outside outlets repaired. The electrician was right on time and was very professional and efficient, and also very nice and personable. I felt the price was appropriate for what we wanted. My only concern was that it was difficult to schedule; I had a hard time getting through to a person at the company to schedule an appointment. When I did, they said someone would get back in touch with me, and then no one did. I had to call several times before the appointment got scheduled, but then once it was, I was very pleased with the work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Palmer Electric Inc
Thank you for your business and your A rankings. We enjoyed working with you and look forward to working with you in the future...

John S.
09/2014
5.0
electrician, lighting
  + 0 more
unknown
Description of Work: They repaired a ceiling fixture. |The service was excellent and efficient and affordable. |I have an appointment with them to estimate and perform additional work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Response from Palmer Electric Inc
Thank you for your business and your A rankings. We enjoyed working with you and look forward to working with you in the future...

Janelle L.
08/2014
5.0
electrician
  + -1 more
unknown
Description of Work: They replaced 2 medicine cabinets and 2 switches. Very pleased with service. Would definitely use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Palmer Electric Inc
Thank you for your business and your A rankings. We enjoyed working with you and look forward to working with you in the future...

Jay H.
07/2014
5.0
electrician
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Response from Palmer Electric Inc
Thank you for your business and your A rankings. We enjoyed working with you and look forward to working with you in the future...

David K.
07/2014
5.0
electrician
  + -1 more
unknown
Description of Work: Checked electrical system in the house found the problem and repaired it. | |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Palmer Electric Inc
Thank you for your business and your A rankings. We enjoyed working with you and look forward to working with you in the future...

Hunter H.
07/2014
5.0
electrician
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Palmer Electric Inc
Thank you for your business and your A rankings. We enjoyed working with you and look forward to working with you in the future...

Kevin Q.
06/2014
4.0
electrician
  + -1 more
unknown
Description of Work: Don'remeber the dat or the cost, but very satisfied.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Palmer Electric Inc
Thank you for your business. It was a pleasure working with you and we look forward to working with you in the future. We very much are concerned with each and every customer and the A rating we maintain. Though your ratings were good, may we ask if you didn't remember the cost, why did you rate our price a only a B?

Andrew C.
05/2014
5.0
electrician
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from Palmer Electric Inc
Thank you [member name removed] and thank you for choosing our Angie's A+ rated company. It was a pleasure working with you...

Ryan P.
03/2014
5.0
electrician
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Palmer Electric Inc
Thank you for your great review of our company. It was a pleasure working with you and look forward to working with you in the future...

Sydney P.
01/2014
5.0
electrician
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Kathleen S.
01/2014
5.0
electrician
  + -1 more
unknown
Description of Work: Repaired some wiring issues and installed new outlet recepticle

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$138

Donna T.
12/2013
1.0
handyman service
  + -1 more
Way overcharged
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$200

Response from Palmer Electric Inc
This was an after hour same day service call. Our rates were not only provided over the phone but also provided in writing and signed by the customer PRIOR to any service being provided AS WE DO WITH ALL OF OUR CUSTOMERS. Upon the work being completed the customer again signed the work order acknowledging the work was done to satisfaction and agreed to payment where the COD payment was made. No mention was ever made to our technician that the customer was not happy with the service or price. It was not until the following day the customer called to complain about price. The customer claims they were not informed of the after hour same day rate though the customer was reminded that they authorized the upfront price with their signature in writing. We also stated they could have scheduled a regular non-same day service call for less and the customer stated they would not have waited and would have called another company. The customer also complained that they did not get the Angie's list discount which is only for service calls over an hour. We credited the work order anyways and refunded $55 which we sent by check to the customer so they only paid $140, not $200 as reported. Upon us making that offer, it still wasn't enough as the customer insisted we also credit the $60 dispatch fee. We were not able to provide that as we would have been at a loss. Our tech's are paid time and 1/2 dollars to perform an after hour service calls. Not sure how the customer was "way overcharged" as reported. Where can a customer could go and pay less than $140 for a same day response after hour service call and pay less?

Robert P.
10/2013
5.0
electrician
  + -1 more
perfect
Description of Work: New service panels, exterior floodlights, sub panel in the barn

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from Palmer Electric Inc
We enjoyed working with the [Member name removed] though are taken back by the review by surprise. The rating for price was a C yet this was a contracted price? Assuming the [Member name removed] obtained other written proposals, ours was awarded? If the price was an issue, why then was our contract accepted? Also not sure why responsiveness was a lower grade as this is the first time learning. Our schedule is usually no more than two weeks from contract acceptance which [Member name removed] was informed. Lastly, we replaced @ no cost and with no questions asked a front lamp post fixture that was damaged by one of our tall ladders not mentioned.

Rita F.
09/2013
2.0
electrician
  + -1 more
n/a
Description of Work: They never called me back from the initial call I made to set up an appointment to look at the work

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0


Response from Palmer Electric Inc
After researching this particular issue, our system indicated that two attempts were made to contact (removed member name). Our notes indicated that there was no answer and no answering machine or voicemail in order to leave a message. Each and every customer is important to us and we take it to heart if we loose even one customer.

Elizabeth D.
03/2012
5.0
electrician
  + -1 more
see above
Description of Work: Palmer Electric came over and gave me a quoe for a new entrance of $775.00 however they told me there is no way that I would need one and that the existing common -ground on the house had to be somewhere else. On that advice I called National Grid for the 7th time and they finally confessed and found the lead wire from the pole to the house had burned through even though it was replaced 2 years ago. Palmer could have went a head and did the job but they are so honest and upright that their ethics will not let them do that. I plan on using them for my sunroom addition I am starting this spring. You can trust them, the ladies are excellent, they confirm everything and quote an honest price. There is a coupon for Angies List on their website. Top shelf!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

connie C.
02/2012
5.0
electrician
  + -1 more
As above.
Description of Work: Very professional young man who went right to work and fixed what my nephew wasn't able to figure out. My house is 78 years old, so there is always a surprise to find out what was/was not done properly when repairs are needed. The light fixtures in the dining room ceiling, on the upstairs landing and the upstairs needed to be replaced. The young man was able to put in the proper boxes without wading through the attic. He had to drill through the celing upstairs but was efficient and cleaned up every speck of plaster and wood. I wanted it done on the same day as the phone call and they were able to oblige so I was very pleased.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$259

Colleen F.
09/2011
5.0
electrician, lighting
  + 0 more
Went well-very neat and punctual.
Description of Work: Installation of outdoor security lighting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Eleanor G.
08/2011
5.0
electrician, lighting
  + 0 more
fine-neat clean and fast.
Description of Work: repaired 2 lights that weren't working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108

Louise S.
07/2011
5.0
electrician, lighting
  + 0 more
Excellent--check above.
Description of Work: I called with a minor electrical repair of an outside back door light but needed it repaired quickly since I was going away. They scheduled for the next day but called me back and said they had someone who would stop on his way home. It turned out he lived on my street. He was not only professional but very nice and had the repair done in a matter of a few minutes. It was a great experience that was done super prompt and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$53

Bud P.
04/2011
5.0
electrician, lighting
  + 0 more
PERFECT
Description of Work: MADE A CALL TO HAVE RECESSED LIGHTING PUT IN HOME OFFICE AND THE OFFICE CALLED THE VERY NEXT MORNING TO SCHEDULE A TIME AND ALSO GAVE ME THE NAME OF THE ELECTRICIAN. HE SHOWED UP AT TIME HE WAS SAID TO BE THERE CAME IN MADE A COUPLE GOOD SUGGESTIONS ON HOW HE WOULD RECOMMEND PROCEEDING (WITH BOOTIES ON I MIGHT ADD) LAID DOWN PLASTIC IN ENTIRE WORK AREA FINISHED IN A TIMELY MANNER AND LEFT WORK AREA IN A BETTER STATE THEN WHEN HE GOT HERE. I WOULD STRONGLY RECOMMEND PALMER ELECTRIC FOR ANY ELECTRICAL WORK THAT YOU MAY HAVE (THIS IS NOT THE FIRST TIME I HAVE USED THEM) EVERY EXPERIENCE I HAVE HAD HAS BEEN PERFECT

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Contact information

PO Box 243, North Syracuse, NY 13212

http://www.palmerelectric.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

Licensed*

Trade License Number
2459E
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Electrical,
Lighting,
Ceiling Fans,
Handyman Services,
Pool Sales Construction and Installation,
Landscaping - Lighting,
Home Automation,
Phone Wiring,
Roof Ice/Snow Removal,
Stereo and Home Theater Systems,
Pool and Spa Service

FAQ

Palmer Electric Inc is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Palmer Electric Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Palmer Electric Inc offers free project estimates.
No, Palmer Electric Inc does not offer eco-friendly accreditations.
No, Palmer Electric Inc does not offer a senior discount.
Yes, Palmer Electric Inc offers emergency services.
Yes, Palmer Electric Inc offers warranties.
Palmer Electric Inc offers the following services: ELECTRIC CONTRACT/SERVICE/REPAIR - RESIDENTIAL-COMMERCIAL/RETAIL/RESTAURANT
Ask for details.

Contact information

PO Box 243, North Syracuse, NY 13212

http://www.palmerelectric.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day