Palmer Electric Inc

Electrical, Lighting, Ceiling Fans,

About us

Palmer Electric, Inc. 24/7 Electric Service/Contractor. Master Licensed and Insured. 30 years in business. Courteous and Professional. A+ BBB rating. Serving all Residential/Commercial/Retail/Restaurant clients. Call 315-699-1039...

Business highlights

35 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered

Services we offer

ELECTRIC CONTRACT/SERVICE/REPAIR - RESIDENTIAL-COMMERCIAL/RETAIL/RESTAURANT

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.6148 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
3%
3
1%
2
5%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.7
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 1-25 of 148 reviews

Robert B.
12/2022
5.0
electrician
  + -1 more
Due to shoddy electrical work in our home since we've been here, a set of 3-way to 4-way to 3-way wall switches were intended to power the light in our front entry hallway. I am not an electrician or electrical engineer, but I understand the concept of this switch arrangement and have successfully replaced a similar switch arrangement elsewhere in our home without any difficulty. We knew that our issue required an expert electrician to diagnose and resolve it. On this date, Steve from Palmer Electric paid a visit to our home to try to solve the problem. After two hours of head scratching and trying different approaches, Steve finally figured out the problem and fixed our issue. We are extremely grateful for Steve's expertise and patience while in our home. I doubt that an inexperienced electrician could have figured this out. We highly recommend Steve and Palmer Electric for home electrical diagnosing and repair.
Description of Work: Diagnosing of non-working switches in our front entry hallway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$302

Response from Palmer Electric Inc
Thank you so much for the great review. It was our pleasure working with you.

William S.
03/2022
5.0
electrician
  + -1 more
A team of two electrical technicians successfully executed the terms of the contract. They arrived at my home within the promised time frame; performed in workmanship fashion; and respected my home throughout.
Description of Work: Replace the aging (200 Amp) Federal Pacific Electric (FPE) circuit breaker panel with a modern (200 Amp) Eaton Loadcenter with Cuttler Hammer Breakers. Also, troubleshoot 20 Amp kitchen/dining room circuit, and repair GFCI receptacle box in kitchen pulling from the wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,195

Response from Palmer Electric Inc
Thank you so much for the great review. It was our pleasure working with you.

Clayton M.
11/2021
1.0
electrician, lighting
  + 0 more
I paid them $295.14. The ring doorbell didn't work. It stop working apparently on the 16th.
Description of Work: They replaced a ring doorbell, transformer, and two electric plugs.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Palmer Electric Inc
Thank you for your feedback regarding your experience with our company. We greatly appreciate the opportunity to serve you. We genuinely tried to meet your expectations and apologize we fell short, however; we take each experience seriously. If there is anything we can do further, please do not hesitate to reach out. For other members reading through the reviews. Please take a minute to read our outstanding reviews, for a full representation of our company. The Ring Pro Video/Doorbell was provided by the customer. We did make contact with this customer and was determined Ring is having issues with their new Pro series video/doorbell where they are shorting out the transformer. Just so happens, our electrician who installed this particular unit was aware of the Ring issue and informed the customer of such prior to installing and the customer stated to install anyways saying "let's hope is doesn't happen to mine". We did all we could but this issue has nothing to do with our installation. We offered to return and take a further look but customer wasn't interested.

Howard D.
11/2020
1.0
electrician
  + -1 more
Quickly Tried to charge $120 for less than five minutes of work. Office quickly reduced it to $60. Responder was obnoxious.
Description of Work: Recycle Ground Fault Interrupter

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0

$60

Response from Palmer Electric Inc
We reviewed the order and are quite baffled by this completely unfair review. The customer called us last week and sarcastically laughed at our scheduler and hung up on her when she presented our service call rates. He then called back the following days and apologized for his actions and ordered a service call fully knowing the rates up front. Upon our electricians arrival, the customer signed our work order which again specifies the rates. The issue ended up being a tripped GFCI and our electrician reset not finding any issue which can happen with a GFCI. The customer was presented the charge of $120 which was exactly what he was quoted and was specified on the pre-signed work order. A $60 dispatch fee and a minimum 1/2 hr. charge of $60. The customer was angry that we would charge him the quoted rate for resetting a GFCI. Our charges are not prejudice to the cause of the issue. It cost our company the same no matter what the issue is. We still have to pay our electrician for his time to the job, doing the job and returning to the previous job plus our gas expense. As a courtesy and courtesy only as we were only attempting to show the customer our good intensions, we credited the dispatch fee of $60.00.

Karen K.
10/2020
5.0
electrician
  + -1 more
They fixed it in an hour and were on time. I would definitely hire them again and I would recommend them as well.
Description of Work: I had an emergency electrical problem and they came out right away.
Rating CategoryRating out of 5
Yes, I recommend this pro

Geri S.
10/2020
5.0
electrician
  + -1 more
Electrician arrived on time, completed the work in good time, and the charge for the work done was exactly as quoted.
Description of Work: Replacement of timer switch on garage security lighting

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Debbie R.
10/2020
5.0
lighting
  + -1 more
Timer mechanism not functioning. Replace lamp.
Description of Work: Assess condition of outdoor light

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from Palmer Electric Inc
Thank you so much for the great review. We very much appreciate it and enjoyed working with you.

Richard D.
09/2020
5.0
electrician, lighting, ceiling fans
  + 1 more
Called them on Friday. Work was completed on Monday. Very pleased with the results. They did excellent work. Price seemed a little high but you pay peanuts you get monkeys! :)
Description of Work: Two ceiling fans installed.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Palmer Electric Inc
Thank you for the nice review. We appreciate your business

mark P.
08/2020
5.0
electrician, lighting
  + 0 more
Very good came on time and fixed everything with in hrs
Description of Work: Updated outlets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Palmer Electric Inc
Thank you for your generous review and your business. We look forward to working with you again. Best regards, Palmer Electric Inc

Sheila M.
08/2020
5.0
electrician
  + -1 more
Vinnie was prompt and courteous. Took the old fixture down, pointed out the problem to me. Installed the new light.
Description of Work: Light fixture installation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Palmer Electric Inc
Thank you for your kind review. We are attempting to accommodate our customers as soon as possible during these trying times. Thanks again and stay safe, The staff at Palmer Electric Inc

Lynn D.
03/2020
5.0
electrician
  + -1 more
Palmer Electric did a great job. The technician arrived at the appointed time. He evaluated what needed to be done. He took apart the connections to the ground fault and checked to make sure all the wiring was in good shape. He then installed the unit and tested it to make sure it worked. This was all done during the Covid-19 issue and we maintained the proper social distancing. The technician was very courteous and explained what he doing. A+ job during a dark time in our nation's history. Thanks to Brian and Palmer Electric!
Description of Work: I needed a ground fault unit replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$196

Response from Palmer Electric Inc
Thank you for the great review. We appreciate your business very much.

Katie M.
11/2019
5.0
electrician
  + -1 more
I would absolutely recommend Palmer electric. We worked with Steve and he was great! We first called their after hours service and Steve talked us through our phone call. He was very thorough and explained everything clearly. We had him over on two occasions as we could not find the source of an electrical problem we were having with our fridge, outlet, and light switch. He fixed all of these and was very thorough and attentive. He clearly knows what he is doing and even uncovered some other electrical issues we did not know we were having. He was also very respectful of our house and cleaned up after himself. Also, Claudia worked with us with scheduling and was great! Very efficient and got someone over right away. Overall, I felt like the company genuinely cared about us and addressing our problem. I would definitely work with Palmer Electric again!
Description of Work: Replace switches, light fixtures, troubleshooting unknown origin of electrical malfunction.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Palmer Electric Inc
Thank you for the great review.

josette P.
10/2019
5.0
electrician, lighting, ceiling fans
  + 1 more
Very professional. They did the work in a timely fashion and cleaned up after themselves.
Description of Work: New light fixtures & ceiling fans

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Palmer Electric Inc
Thank you for the GREAT review...

Lisa G.
10/2019
5.0
electrician
  + -1 more
Excellent work, very professional and prompt. Would definitely recommend this company!!!!!
Description of Work: Interior light fixture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Palmer Electric Inc
Thank you so much for the great review.

Frank V.
10/2019
5.0
electrician
  + -1 more
Palmer Electric showed up as requested, gave a quote at the same time and completed the work right away. Great service & price for the work performed.
Description of Work: re-locate electrical outlet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Response from Palmer Electric Inc
Thank you so much for the great review.

John P.
10/2019
5.0
electrician
  + -1 more
Job was done on time and the crew was professional and knowledgeable.
Description of Work: New Panel installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Palmer Electric Inc
Thank you so much for the great review.

Steven G.
07/2019
5.0
electrician
  + -1 more
Very well. Courteous and skilled service.
Description of Work: replace outlets and switches

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

Response from Palmer Electric Inc
Thank you for the great review.

John C.
07/2019
5.0
electrician
  + -1 more
Good quality work. The price of the work is high though.
Description of Work: A light switch needed to be replaced

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$131

Response from Palmer Electric Inc
Thank you for the great review.

lori C.
12/2018
5.0
electrician
  + -1 more
They are great. They've been very great to us. They're clean. They do a great job. They have 2 guy who consistently come out and they were good. Claudia, Bryan there's another guy and they are wonderful to work with.
Description of Work: I use them a lot for the past 2 years. They hang up light fixtures and put in new switches. They also put external light fixtures.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

mike M.
12/2018
5.0
electrician
  + -1 more
Very prompt, very nice, very professional. Great job.
Description of Work: Breakers, outlets popped and stopped working so he fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

J G.
11/2018
5.0
electrician
  + -1 more
I was very pleased with the service, but the cost seemed VERY high for what was done in parts and labor, which would make me think twice before using them again.
Description of Work: Circuit breaker on fuse box

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$280

kim H.
10/2018
5.0
electrician
  + -1 more
It went very well, the gentleman who came out was very courteous, polite and efficient.
Description of Work: They did electrical work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

jim I.
10/2018
5.0
electrician
  + -1 more
It went very well. They were much more responsive in terms of setting up an appointment. They came on the scheduled date a little bit early and did the work. I am very pleased with the work.
Description of Work: They hung a ceiling fan.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KERRY B.
10/2018
5.0
electrician
  + -1 more
They were prompt, quick, efficient and explained what the problem was.
Description of Work: Install porch light and occupancy switch inside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Melissa C.
08/2018
5.0
electrician
  + -1 more
Great company very professional and friendly. I would hire them again. They answer any questions that you have.
Description of Work: Replace Outlets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

PO Box 243, North Syracuse, NY 13212

http://www.palmerelectric.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

Licensed*

Trade License Number
2459E
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Electrical,
Lighting,
Ceiling Fans,
Handyman Services,
Pool Sales Construction and Installation,
Landscaping - Lighting,
Home Automation,
Phone Wiring,
Roof Ice/Snow Removal,
Stereo and Home Theater Systems,
Pool and Spa Service

FAQ

Palmer Electric Inc is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Palmer Electric Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Palmer Electric Inc offers free project estimates.
No, Palmer Electric Inc does not offer eco-friendly accreditations.
No, Palmer Electric Inc does not offer a senior discount.
Yes, Palmer Electric Inc offers emergency services.
Yes, Palmer Electric Inc offers warranties.
Palmer Electric Inc offers the following services: ELECTRIC CONTRACT/SERVICE/REPAIR - RESIDENTIAL-COMMERCIAL/RETAIL/RESTAURANT
Ask for details.

Contact information

PO Box 243, North Syracuse, NY 13212

http://www.palmerelectric.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day