WILLMAN SERVICE

Scott arrived on time and ready to tackle the issue with our fridge. He was extremely knowledgeable and went out of his way to explain the details to my husband and myself. I learned a whole lot!! The fridge had started working before he came in and he was able to eliminate some of the reasons why it stopped working for that time period. Basically this is a company that I trust, he was honest and up front and more important he knew everything about the appliance. Nice to deal with a company that is local, honest, and certainly a cut above the rest!! I hope I don't need them again for obvious reasons, but would not hesitate to call or recommend them to my family and friends!!

Scott arrived not only on time but early (called first to make sure that was ok with me). He looked at my GE fridge to determine cause of freezer not staying cold enough and ice forming in the fridge. He explained what he was doing at every step and why. He (hopefully) found a cause of the problem and fixed it, with the caveat that if it'd didn't do the trick I was possibly looking at a more serious issue (hopefully not!). He then looked at my aged Washing machine that wouldn't spin and determined rather quickly that the transmission was kaput. He was again thorough and informative and seemed genuinely put out that it wasn't fixable. He gave me very good, detailed suggestions for replacement machines. Will definitely use Willman again if we need appliance repair.

He came within 2 hours of my phone call. He immediately knew what the problem was. He fixed my dryer and was very quick. He was also extremely polite and courteous. I would recommmend him to anyone.

came early, came prepared, fixed it , friendly service

It went great. Very professional, arrived on time, courteous, a pleasure doing business with them.

tAs soon as Scott walked into my kitchen he knew by looking that it was my refrigerator, not my diswasher, that had the leak..... He went right to work taking the bottom of the dishwasher off to check under it to make sure there was no water.....After he confirmed that it was not the dishwasher, he pulled out the refrigerator and there was all the water!! He went right to work, shutting off the water, and then getting new tubing to replace the broken tubing and whatever else he needed for the repair...... It took him a few minutes, after which he wiped up whatever water remained on the floor......He turned the water back on and put whatever he took out from under the sink back.... My leak was fixed promptly and Scott was a very pleasant, professional person.....

Arrived on time. Found the problem quickly. Explained the problem in detail. Was able to repair the dishwasher Without new parts. These guys are great and will use them again for ANY appliance repair. Honest and reliable.

Extremely well, they came before they said they would. And they took the time to explain what went wrong.

I was very happy with Willman. I think they're very honest. He really knew his product. He was very familiar with my refrigerator and freezer. He really knew what to do: he gave me options. He actually fixed something else on my stove for free while he was out working on the refrigerator. They seem very reliable and very honest, which is very important.

Paul was fantastic. He went out of his way to get a part for me and get the job completed ahead of schedule as I have a new baby and lots of laundry as a result! Would definitely recommend and use again in the future.

Paul was unreal!!! He was unbelievably fast, professional and an absolute genius with his knowledge of my washer and dryer that he fixed in no time!!! Look no further for a better service!

Scott was very polite. He found the problem with my dishwasher very quickly. He removed the glass, ran the dishwasher again and found that it was still not working correctly. He searched to find the remaining pieces of glass causing the problem. He removed the glass again and tested. It sounded fine and was fixed. He processed to remove my front panel and tighten the dishwasher handle as to not make a rattling noise. He cleaned up the area, proceeded to give me pointers on how to run my dishwasher efficiently was off to his next call.

Willman Service was very professional and courteous. They came out to attend to the problems right away. I would highly recommend them and use them again in the future.

My experience with them was very good. They called me, told me the problem, and told me what I needed to do before they could fix it. They honored the Angies List coupon. They came back when they said they would and it is fixed.

Scott was punctual, helpful and gave excellent advice. He was honest about costs for parts and guided me to avoid unnecessary expenses.

Very professional. On time. Courteous. Have used them numerous times in the past and will use them next time I need an appliance serviced.

My dryer stopped working. I work full time, so there are very few times when someone can get into my home. I called this am to have the dryer fixed. The operator said that it could be fixed tomorrow, but I work all day tomorrow. Because of that, the operator was able to get the repairman to come to my home today. He arrived on time and, after only about 1/2 hour, the dryer was fixed.

It went very well. The technician was friendly and professional and wasted no time finding and fixing the problem.

Williams Appliance was terrible. They came to fix our Thermodor Oven. We were told they would order a part and get back with a phone call. Of course they never called or returned with the part. It became necessary to call repeatedly, left messages, not one call was returned. If we finally spoke with a person they would say "we'll get back to you" . Not once did they call back. The kept saying yes we will get back to you but never did. Finally after months we gave up and tried another company. I do not recommend this company. Stay Away.

I called him a week before Thanksgiving and he told me he would have it fixed by Thanksgiving. He only did the refrigerator and then never came back for the oven. I called him and asked because I paid him the same day. He said he would send me a bill and he never sent me a bill. He's not much of a business man, but he's a nice guy. I paid him $270 for diagnosing and repairing the refrigerator. He's not very detail oriented or business oriented. He should have written it down that he needed to order a part and I left him a message that I needed the bill for my records. I was able to go online and very easily find the part for about 20% less so I'm not sure his price was worth the time. He was late, he didn't show up for 2 hours but he called. My friend used him, too but there was no follow up or follow through for her either.

Service call on Saturday, timely and quick, part was ordered, and he could have come back on Thursday but my schedule didn't allow it, Friday he came back during the time frame that was promised and all is well now.

polite appt maker polite & prompt & knowledgable repair personnel will definitely use them again

We found Willman to be a pleasure to work with. The firm set up an appointment very quickly, the quality of their work appears to be great and the pricing was very fair. In contrast, we had initially contacted Sears (the dryer is a Kenmore brand) and were told that we'd have to wait 2-3 weeks for an appointment. A couple of days later, we received a call giving us the option of paying $65 for the diagnostic call and then taking our chances as to what repairs might run or a flat $200 fee for any repairs the dryer might require. We were terribly turned off by that and found Willman's professionalism to be a breath of fresh air.

I called in the morning and they were at my home by the afternoon. The service was quick, clean, professional and pleasant. He was able to fix all my problem and gave advice about what to do and not to do in the care and use of my appliances. My problems were common ones and he didn't find any unsuspected issues that I would need to fix and pay for (I often worry that phantom problems arise when at the mercy of a service guy). Aside from feeling a bit pricey, I was extremely happy with the service.

Came when they said, did job, left. Easy.