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Maid Brigade of Buffalo

House Cleaning

About us

For over 30 years our clients have trusted their homes to Maid Brigade. And so can you. We deliver high quality, green cleaning services. We respect your privacy, your property, and your time. Trust Maid Brigade for all your housecleaning needs. Why trust us? Our house cleaning professionals are background checked, insured, bonded and continuously trained. We pride ourselves on providing dependable, trusted, consistent level of professional cleaning. Maid Brigade's house cleaning teams provide you with reliable service, consistent and timely cleanings. and flexible scheduling. Call us today and let us get your home sparkling clean, the healthy green way.

Business highlights

27 years of trusted experience

Services we offer

Residential and Office Cleaning.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.648 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
10%
3
6%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.2
professionalism
4.6
responsiveness
4.6
punctuality
4.7
Showing 26-48 of 48 reviews

Polly V.
05/2017
5.0
house cleaning
  + -1 more
Maid Brigade does a great job.
Description of Work: I have Maid Brigade clean my home once a month. They do a great job and if there is ever a problem, they go above and beyond to correct it.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Maid Brigade of Buffalo
Thanks for taking the time to review our business, we are happy to hear everything is going well!

Joanne V.
01/2017
5.0
house cleaning
  + -1 more
Very well. Excellent job
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$78

Response from Maid Brigade of Buffalo
[Member Name Removed], We thank you for taking the time to review our services and we look forward to cleaning your home on a regular basis!

Theresa H.
08/2016
5.0
house cleaning
  + -1 more
Excellent job
Description of Work: Several rooms thorough cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol W.
06/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: Excellent service from start to finish
Rating CategoryRating out of 5
Yes, I recommend this pro

Brian W.
08/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: The services I needed performed in my house were completed. I was most impressed with their work in the kitchen and bathroom areas and on my hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Maid Brigade of Buffalo
{Member's name}, We are so pleased to hear that everything went well with your initial cleaning and we look forward to servicing your home on a regular basis. If you ever need to reach us we can be contacted Monday-Friday from 8:00am-5:00pm at 716-236-0699. Thank you for taking the time to review us!

Michael O.
06/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Prompt, great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Maid Brigade of Buffalo
Thank you for taking the time to write a review of our business. The team found your home a pleasure to clean. If we can be of service to you in the future please call our office.

Maria C.
04/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: 4 hours of cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Maid Brigade of Buffalo
[name removed], We appreciate taking time out of your busy schedule to review our services. It was a pleasure to assist you in your cleaning needs and would be more than happy to service your home if you ever need a hand in the future.

Diane D.
12/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Awesome job by awesome team. However, it depends on what team is sent to your house. Some are much better than others.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$130

Peggy D.
06/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: They cleaned the house including baseboards, fridge, washrooms, floors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

Ramnath N.
04/2013
5.0
house cleaning
  + -1 more
Good. It took them an hour
Description of Work: They did a good job cleaning all the rooms including the kitchen, the bathroom, the furniture in the living room and bedrooms and the curtains and, of course, vacuuming the floors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$81.56

William C.
09/2012
5.0
house cleaning
  + -1 more
It’s been a good experience. Their price is good and they do a good job!
Description of Work: They provide housecleaning services on a regular monthly basis.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Maid Brigade of Buffalo
Thank you for providing a review for our company. It is a pleasure servicing your home. We strive to please our customers and are always available to answer any questions or concerns you may have.

Rachel R.
09/2012
5.0
house cleaning
  + -1 more
The service is excellent overall! I like them. They always call the day beforehand to let you know what time they’re coming, since for me, the time varies. The two girls that clean my home on a regular basis are wonderful, too.
Description of Work: They provide regular housecleaning once a week.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Maid Brigade of Buffalo
Customer, Thank you for the review of our company. It is a pleasure cleaning your home. Stephanie & Denise are very conscientious cleaners and strive to please their customers. We appreciate your continued patronage.

Maria O.
09/2012
5.0
house cleaning
  + -1 more
They do an excellent job with the cleaning and use eco friendly products. The only downside is that they are a bit pricey.
Description of Work: Maid Brigade does regular cleanings at our home biweekly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from Maid Brigade of Buffalo
Member-Thank you for the excellent review. The team cleaning your home has been with Maid Brigade for several years and has alot of experience cleaning. In order to hire and keep qualified staff we have to offer competitive wages which makes our pricing higher than private cleaners. We try to keep our prices affordable and comparable to other professional cleaning services. We thank you for taking the time to write the review and know that we truly appreciate your business.

Rhonda A.
07/2012
5.0
house cleaning
  + -1 more
Perfect!
Description of Work: Two staff members cleaned my home for 2 hours. They were thorough and used very good cleaning products. The staff are well trained and their work is monitored by the management. I was pleased with the cleaning they did which was much more than "surface" clean up. The work is done efficiently and in an organized manner. They bring all their own equipment and supplies. My request for service was met with very little notice on my part. The women sent to my home were professional, kind and very good at their work. I highly recommend this company. I discovered them when friends who use this company on a regular basis gave me gift certificates for cleaning. Once you have them you will not want to give them up!!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jeanne M.
07/2012
5.0
house cleaning
  + -1 more
I would recommend them! They are professional, reasonably priced, trustworthy and do good work!
Description of Work: I have been using Maid Brigaide for approximately 3 years. We interviewed a few different services and got rate quotes based on the services we wanted and feltthey were the most professional and thorough of all we interviewed. They were not the cheapest, but, if you want a professional bonded company that you can trust with your house key and access to your belongings price shouldn't be the determining factor. They leave a "report card" after every visit so you can easily communicate if you are happy with th work they have done or if you think they need to improve in any areas. Every 2 weeks I have the luxury of comming hom to a clean house without having to lift a finger. If you can afford it, do it! I think they do an excellent job all around, but think they excel in the kitchen and bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$104

Response from Maid Brigade of Buffalo
Member, Thank you for taking the time to recommend our company. We would like to thank you for your patronage and assure you of our continued committment to providing quality cleanings of your home.

dave W.
06/2012
4.0
house cleaning
  + -1 more
We have used them a couple different times and have recommended them to other people who have had a good experience with them. A couple ladies came in and spent about 3 hours and they did a really good job. We had them come monthly, but now they just come periodically. They are easy to work with, dependable, and do a good job of what you want them to do. The are more expensive than other people we have talked to, but they are worth it.
Description of Work: I used them for housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Angelo S.
02/2012
3.0
house cleaning
  + -1 more
This was a fine cleaning job, but the management caused problems. Be sure you always talk to the same member of the office team. They are fast to say "Well, John never told me" OR "Your file doesn't say that".
Description of Work: House cleaning service. Owner/office staff unprofessional and not client orieneted. Cleaning staff sent completed job in shorter time than was estimated by office. Overestimate was never adjusted. The price shown is a per visit amount. Charged sales tax for the wrong county, overcharge (also ofiice staff). Quality of cleaning service was good so I guess you have to forget the boss!

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$165

Response from Maid Brigade of Buffalo
The member would always ask the teams to clean for her on the side because our prices were too high. She was very happy with the quality but changed the details requested from the initial cleaning estimate and only wanted one floor done at a time. She never relayed to the office her needs had changed and her price was $113.00 plus tax. She successfully managed to pursuade one of my cleaners to clean her on their own time for a reduced rate, I have an investigator on this and the employee, who signed a noncompete agreement will be fired when evidence is obtained.

Mary Lou G.
12/2011
5.0
house cleaning
  + -1 more
They were excellent and without any hesitation; they do a thorough job, they are pleasant, professional and work hard. They did fall cleaning plus the normal cleaning in the house, basically the inside windows and banisters. They did all the heavy work; like the doors, windows, draped and dusted the blinds as well as curtains. They did a wonderful job and the price is competitive. I will use them again in the future, infact I will be calling them this week.
Description of Work: I used the services of Maid Brigade for housecleaning 3 weeks ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Rhonda A.
08/2011
5.0
house cleaning
  + -1 more
It was given to me as a gift certificate because my husband’s been sick. They were great. I just had to say they were not cheap. I would have never been able to use them, but friends gave us coupons because of our circumstances. They were so good that I actually called them back and paid them on my own. They came back another time actually, two different people but I was just as pleased which make me think the company as a whole is just excellent.
Description of Work: Maid Brigade came out recently for house cleaning service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Ruth R.
06/2011
1.0
house cleaning
  + -1 more
The above explanation should describe it all. Never, ever call this company. They should be out of business. I want my $140 back for services not rendered.
Description of Work: No work was performed as I asked. I complained and they were going to come back on May 31st to attempt to comply with the services I required and they never did. I wanted all my floors to shine. They did not bring floor cleaners, wax, shiners of any kind, just vinegar and water. I had to do it myself. I would like my money back. They basically kept the money and never called me back to rectify this deplorable situation.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$140

Russ T.
06/2010
3.0
house cleaning
  + -1 more
Have used company multiple times. First few times, everything was great. The last few, well, we keep saying it would be the last. But do to necessity, we keep going back. But are looking. Biggest complaint is they miss the detail work. Price has always remained the same for 3 to 4 hours of work for 2 or 3 people.
Description of Work: House cleaning. Top to bottom.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$230

Response from Maid Brigade of Buffalo
This was a huge house that needed alot of attention and that was why the price was $265.00. This member only called in occasionally, too much time in between cleanings.

ROBERT M.
10/2008
4.0
house cleaning
  + -1 more
Generally well. However they consistently overlooked a few details and then neglected to get my wife to check the house before they left. This necessitated a call to the office and a follow up visit. Both the call and the need for my wife to change her schedule for the second day were inconvenient.
Description of Work: Provided house cleaning services once a week.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Maid Brigade of Buffalo
The cleaning was $100.00 not $1,000.00. The work is 100% for quality but your wife needed to check each floor as cleaned not at the end of the cleaning when the cleaners are packed up and ready to leave. Wife needed to call husband to relay message to office due to language barrier.

ROBERT M.
03/2008
4.0
house cleaning
  + -1 more
Performed the initial floor to ceiling/top to bottom cleaning in preparation for weekly house cleaning service. Incorrectly replaced screens on windows that had inside screens. Left Persian blinds dusty. Left dust or dirt in bathtub and toilet was still dirty. Kitchen floor was also not cleaned to our standards. We advised the office and they sent someone the next day to address the problems.
Description of Work: Complete interior cleaning of first and second floors (not basement), dusted walls, corners, frames, windows, etc. Vacuumed floors. Dusted all flat surfaces and changed linens. Cleaned bathrooms. Washed windows; inside only.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$245
    • 1
    • 2(current)

Contact information

2065 River Rd #5, Niagara Falls, NY 14304

www.niagarafalls.maidbrigade.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

Maid Brigade of Buffalo is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Maid Brigade of Buffalo accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Maid Brigade of Buffalo offers free project estimates.
Yes, Maid Brigade of Buffalo offers eco-friendly accreditations.
No, Maid Brigade of Buffalo does not offer a senior discount.
No, Maid Brigade of Buffalo does not offer emergency services.
Yes, Maid Brigade of Buffalo offers warranties.
Maid Brigade of Buffalo offers the following services: Residential and Office Cleaning.
Ask for details.

Contact information

2065 River Rd #5, Niagara Falls, NY 14304

www.niagarafalls.maidbrigade.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed