Polar Plumbing, Heating, & Air Conditioning

excavator, heating & cooling contractor, well,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

With 30 years of combined experience, Polar Plumbing, Heating and Air Conditioning is your #1 choice for plumbing, heating, water treatment and air conditioning needs in the Mid-Hudson Valley. So call or text 845-522-5112! Visit our website at www.callpolarpete.com to learn about the Polar experience.

Business highlights

6 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8113 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
responsiveness
4.9
Showing 51-75 of 113 reviews

mike c.
10/2020
5.0
Hire these guys! They performed a cleaning that was very reasonably priced. There was a problem with the furnace that the installer (NOT Polar) caused (loose wires in the control box) that came to light later after the cleaning. Polar came out, found the problem, fixed it, and didn't charge me even though Omar the repair technician and i had discussed how the problem had certainly been poor installation. This is one of those rare companies i will give my loyalty to

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Martha R.
09/2020
5.0
Sometime in March this year, I had Polar Home Services install in my home a dryer vent as well a water heater. It required for them to come back several times because of the kind of work performed. At all times I dealt only with Mr. Ray Hedrick, Co-Founder, and CEO of Polar Home Services, Inc. I had to say that dealing with Mr. Hedrick, was a great experience. He did not personally do the job, he had someone else to do it; but he was the one who scheduled the work; answered my questions and made sure that the work was performed properly. One of the things I appreciate the most from Mr. Hedrick was that he always responded promptly to my messages; something most people donĂ¢ t do. For the record, I donĂ¢ t usually write reviews but the way Mr. Hedrick handled the work at my place makes me write and sharing my experience with others. So, if you are looking for a reliable business and a person you can trust Mr. Hedrick from Polar Home Services, Inc., is your guy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

san c.
09/2020
5.0
Very

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Paul S.
07/2020
5.0
Professional phone service, on time, professionakl, got the job done quickly, explained what was happening.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
4.5

Yes, I recommend this pro
$600

Micah M.
04/2020
5.0
At this point we are one week out from having had this work completed, but everything seems to be working properly so far. We moved from oil to air source heat pumps and they have provided excellent service. They have been very patient in answering questions and whatnot and just a pleasure to work with. I would definitely work with them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$22,000

James A.
04/2020
5.0
They were very professional on how they went about doing their work, they were courtesy and polite, will use them again when required.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1

Michael O.
04/2020
5.0
A+++ service! The team is professional, thoughtful, and thorough. They designed a perfect solution for our HVAC issues and executed super fast. My wife and were very impressed and so pleased with the final product. Highly highly recommend. Thank you!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Barbara O.
04/2020
5.0
This company was 5 stars from my first contact with Ray on the phone. He helped me with financing and did all of the paperwork (permits and product registration) that goes along with the job. Jarred came to give me the estimate and was knowledgeable and informative. His no hard sell approach went far with me. The crew (John and Paul) who came to install the new system worked efficiently and neatly. They answered any question I had throughout the process. They too were knowledgeable and informative. They cleaned up so well that you would never know they were here. All work is guaranteed and they even included a 1 year service contract free of charge. I would definitely use them again and will recommend them to my friends. A very positive experience!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$8,000

Nahla A.
04/2020
5.0
Very Professional, knowledgeable, responsive and timely!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carmen G.
04/2020
5.0
Punctual reliable and fast

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Daphney P.
04/2020
4.5
We had our ductless system installed. The technicians who arrived on time did a fantastic job were professional and courteous. The technicians made sure that everything was operating properly before they left. Thanks for the service.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Martin H.
04/2020
5.0
Excellent professionalism, super-attention to customer's concerns & questions, on time, work finished ahead of time, willing to come check any problems at any time. I cold not be more pleased with their service! Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$12,000

Elaine R.
04/2020
5.0
They offered prompt answers to questions and were always able and willing to explain in details the answers to any questions/concerns. A spotless work area once they completed the work was an added plus. Would highly recommend this company!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Denise M.
04/2020
5.0
Very precise, organized , professional and communicative I highly recommend this company Fair pricing . Got a great deal on heating and central air conditioning. D. Mallon

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lauren F.
04/2020
5.0
Great experience with Polar! Extremely responsive, knowledgeable and super nice too!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

robert c.
04/2020
5.0
good job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


Mark A Terpening Mark A T.
04/2020
5.0
they were very professional and knowledgeable. they finished ahead of schedule and were very good at making sure I understood what they were doing and how my system would work. They were also very clean I would recommend them to anyone that are looking for work or replacement of their system

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$11,800

Tiffany F.
04/2020
5.0
Ray and all of his staff was great. Friendly and great customer service. Answered all our questions and went over how to use the product.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Alice S.
04/2020
5.0
Great customer service - quality was excellent

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Darlene H.
04/2020
5.0
On time, very knowledgeable and professional. Would use them again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

A.J. V.
04/2020
5.0
Fast, great quality of service and customer loyalty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeanne M.
03/2020
5.0
The folks at polar were wonderful. Very professional. They replaced my furnace and did a great job at a fair price. I highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Collette G.
03/2020
5.0
They are very professional and the work was done in a timely manner.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$360

Gerard M.
03/2020
4.5
Extremely happy with their profession ability. We were informed every step of the project. Quality of workmanship is top grade. So happy we chose them for our project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

1848 Route 300, Newburgh, NY 12550

http://www.callpolarpete.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 2:00 PM
Sunday:
Closed

Service Categories

excavator,
heating & cooling contractor,
well,
water softener installer,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 2:00 PM

Sunday: Closed

Polar Plumbing, Heating, & Air Conditioning accepts the following forms of payment: CreditCard
Yes, Polar Plumbing, Heating, & Air Conditioning offers free project estimates.
No, Polar Plumbing, Heating, & Air Conditioning does not offer eco-friendly accreditations.
No, Polar Plumbing, Heating, & Air Conditioning does not offer a senior discount.
Yes, Polar Plumbing, Heating, & Air Conditioning offers emergency services.
Yes, Polar Plumbing, Heating, & Air Conditioning offers warranties.

Contact information

1848 Route 300, Newburgh, NY 12550

http://www.callpolarpete.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 2:00 PM
Sunday:
Closed