Polar Plumbing, Heating, & Air Conditioning

excavator, heating & cooling contractor, well,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

With 30 years of combined experience, Polar Plumbing, Heating and Air Conditioning is your #1 choice for plumbing, heating, water treatment and air conditioning needs in the Mid-Hudson Valley. So call or text 845-522-5112! Visit our website at www.callpolarpete.com to learn about the Polar experience.

Business highlights

6 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8113 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
responsiveness
4.9
Showing 1-25 of 113 reviews

Alexis A.
12/2024
N/A
Will rate wwhen work is complete
Rating CategoryRating out of 5

Elizabeth G.
10/2024
5.0
Easy to schedule with call center. Plumber was very personable and knowledgable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Jason K.
10/2024
5.0
Polar was great. Jared and his team were responsive and answered all my questions quickly. Got a great deal and love our new system!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Connie H.
03/2024
5.0
An outstandingly well run business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard H.
02/2024
5.0
no comment

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


Joseph R.
01/2024
5.0
Everyone from the sales team to office staff and especially the actual plumbers that came out to do the work were exceptional. Let me say that I felt completely confident with everyone at Polar Plumbing from the beginning to the end. The installation of my AO Smith water softening system was done with the utmost care and professionalism. I'm very happy with the service received and the neat job done. I would absolutely recommend Polar Plumbing to anyone looking for great work and an excellent team of professionals for their home remodeling or repair work. Warmest regards, Joseph R Rivera (Home Owner)

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,000

Rodney Y.
01/2024
5.0
Polar Plumming and Heating are my new go too for my future service. Great staff, excellent work and the price of the job was reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ricardo B.
01/2024
5.0
Polar is a very reliable, professional and efficient company. I hired them to replace my two A/C systems and then my furnaces. They always quoted a fair and honest price and there were no hidden fees. Very neat and respectful of your home while doing their job. Highly recommended

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eric Jay R.
12/2023
5.0
Edward was a true professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gregg G.
12/2023
4.5
Office staff were courteous and helpful on the phone, and the tech (who came for the estimate as well as the execution) was courteous, knowledgeable, answered all my questions, and seemed to do a good job on the project. My only small issue was that due to an emergency call on another project, my appointment for the work to be done needed to be rescheduled. Then I got another call prior to the rescheduled date that all of the necessary parts were not ready for the following day, and we would need to reschedule again. In the end, they called back to tell me the parts HAD arrived, and the rescheduled date would be honored. Despite the scheduling issues, it was an overall positive experience, and I would call them again in the future.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$650

Lee G.
11/2023
5.0
Great product, great work, great service, great people. And very reasonably priced. Polar installed a whole-house mini-split system for us. Their crew got the job done in two days, every person was very courteous and focused on providing good customer service. They continued to support us and troubleshoot a product defect until it was resolved. I highly recommend these folks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eleanor F.
11/2023
5.0
Customer service is top notch and the technicians were courteous, efficient and knowledgable. Everything is very professional and they did an excellent job very quickly, within 24 hours of initial contact to replace a water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Desiree S.
11/2023
5.0
Hired Polar to install a mini split system for our family room and they did a great job! Would absolutely refer them to friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Doris J.
10/2023
5.0
Polar staff, professional,quick,efficient,knowledgeable and they cleaned up area, when job was completed. Would recommend them to family, and friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$30,000

Jermaine W.
10/2023
5.0
Great quality, price, and customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,450

Stacy B.
10/2023
5.0
Jared and his team were great from start to finish. They showed up on time, were friendly and knowledgeable, cleaned up and completed the installation of my heat pumps exactly as promised.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kieran D.
09/2023
5.0
I had the service done with Polar plumbing the price is kind of a high, but it was an emergency, and they came the next day. Yes, I would recommend them to all my friends for doing a really great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Catherine Vito V.
09/2023
5.0
The people at Polar are very courteous and k owledgeable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Patty S.
08/2023
5.0
I was very happy with the service I received.I called 2 other plumbers and they didn't return my call,Polar returned my call within the hour and my plumbing problem was taken care of within the week of my initial call.I will use them again and recommend them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeffrey G.
07/2023
5.0
They were fantastic!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$550

Jodi M.
06/2023
5.0
DonĂ¢ t hesitate. The team was knowledgeable, reliable, fast, and completely efficient. I had a central air system installed, and they assured me of everything they were going to do and exceeded my expectations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$10,000

April G.
06/2023
5.0
Polar sets the standards for excellence. I could not be happier with my decision in hiring Polar to complete my new central air install. Everyone I spoke to was knowledgeable, professional, customer service oriented, and thoroughly answered all of my questions related to the different options that would best efficiently suit the needs of my home best. They did not try to push unnecessary equipment or sell me something that I did not need. The installers were professional, polite, punctual, respectful of my property, and cleaned up after themselves. After the install was complete, they thoroughly went over the system, all the paperwork, and answered all of my additional questions. I would definitely hire them again for any other heating/cooling/plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$20,000

frank m.
06/2023
5.0
Professional, customer oriented, dedicated to customers questions and very responsible to customers property. Exemplary cleanliness. Special thanks to John and his crew. By F.M

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard F.
06/2023
2.0
Customer Service was professional with scheduling an appointment, confirming the appointment, and notifiying when the plumber was on the way. I was told there was a $99.00 fee for the estimate that will be applied to the work if I decided to proceed with the project. The cost for the project was $420 which I thought was rather steep for a clogged bathroom drain. The job was finished in less than half an hour. I was told the price was minimum due to costs and overhead. Clearing a clog in a bathroom sink was a relativley simple job. When you factor in everything such as overhead costs, $420 is rather pricey. I was satisfied with the plumber who was friendly and professional and fixed the drain, but found the cost expensive.

Rating CategoryRating out of 5
quality
5.0
value
1.0
responsiveness
5.0


Edward M.
05/2023
5.0
Would hire this company again. Plumber was professional, answered all our questions, and thoroughly cleaned up any mess after himself.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

1848 Route 300, Newburgh, NY 12550

http://www.callpolarpete.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 2:00 PM
Sunday:
Closed

Service Categories

excavator,
heating & cooling contractor,
well,
water softener installer,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 2:00 PM

Sunday: Closed

Polar Plumbing, Heating, & Air Conditioning accepts the following forms of payment: CreditCard
Yes, Polar Plumbing, Heating, & Air Conditioning offers free project estimates.
No, Polar Plumbing, Heating, & Air Conditioning does not offer eco-friendly accreditations.
No, Polar Plumbing, Heating, & Air Conditioning does not offer a senior discount.
Yes, Polar Plumbing, Heating, & Air Conditioning offers emergency services.
Yes, Polar Plumbing, Heating, & Air Conditioning offers warranties.

Contact information

1848 Route 300, Newburgh, NY 12550

http://www.callpolarpete.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 2:00 PM
Sunday:
Closed