Vogue Window Fashion and Custom Upholstery

Excellent service!

All of the glowing reviews are absolutely true. Vogue is the place for window treatments. My custom roman shades were finally installed today, and I cannot be happier about how the entire project went. I recently moved into my house with some hard angled windows. I had some estimates for window treatments done prior to calling Vogue Window Fashion, and everyone definitely agreed it was going to be a challenge (and quite costly, not to my surprise). Seema came in initially for a free in-home evaluation, and the estimate was more than competitive. Once I decided to move forward, she came back for detailed measurements and fabric selection (Seema is a fountain of excellent design advice). She kept me updated while the fabric and hardware was out on order, and was always prompt and responsive via phone and email. Everything came in under schedule, and their installers were efficient, knowledgeable, and professional. Seema came in the morning of the installation to get things started, and came back afterwards to inspect the final work. The shades look fantastic and the few pieces we had upholstered look stunning. Semais a class act all the way. Don't look any further!

We moved into this three bedroom condo and had no idea what would be appropriate for all these windows. We did research on window treatment companies and found vogue to be interesting. We were impressed with the professionalism and the knowledge that the designer had. Entire process was easy and effortless which was exactly what we needed with two demanding careers. Everything she suggested made sense and we were immediately convinced! We got beautiful shades and drapes. Our apartment has a whole new beautiful look. Love the feel! Definitely recommend them!

Seema was great! Shee was referred to us by the in-laws. And they think the world of her. We were desperate for window treatments as our pretty new home had nothing on the windows and are in the midst of summer. Decorating is a favorite past time for me except to for when it comes to windows. Seema quickly helped us select the best option for us. We ended up with the honeycomb blinds (something I would have never selected on my own). Our house has been cool all summer and we love the look of them. Plus we added some decorative side panels to finish the look - no regrets here. Everything arrived on time and the install went pretty perfectly as well. We will be ordering all our future window treatments from Vogue.

We had an exceptional experience with Vogue Window Fashion! They were very professional and delivered everything on time. From the free consultation to the completion of the job, the process was seamless and stress free. Even the installers and their customer service rep were great! I have already told my friends and family about them. They just seemed trustworthy and reliable, and we didn't want to take any chances with a project like this. The finished product is astonishing and exceeds my expectations. Highly recommend them!!!

We had used Vogue to do some of our work around a year ago and as we reviewed then, couldn't have been happier with the results then or now. So now to the second portion of windows and decorating, we called them back, booked with Seema, prowled the samples with her she left some samples for us to study in various lights (very professional of her). Seema worked patiently with us while we selected the proper wood to match wooden framing for the shutters and the correct fabrics to match our wallpaper and bedding. We couldn't be more pleased with the results. The blinds were delivered and installed ahead of schedule by a wonderful installer, Ritchie. They are just what we needed and without Seema's help, I'm not sure we would have known that. Trust and confidence are two of the most important factors in doing business with anyone. In addition to proving themselves in these two areas, they also demonstrated their knowledge and expertise with blinds. And they were easy to work with and a pleasure toknow. If you're looking for blinds and don't at least talk to them, you are missing out.

We hired Vogue Window Fashions to install 4 Hunter Douglas window treatments. Vogue's designer Seema did show up on time to discuss our shades, but that is the only positive aspect of our experience. I selected 4 Hunter Douglas window treatments including 2 Hunter Douglas dual shades and Seema offered me a discount for cash. Based on Vogue's positive reviews I agreed to this arrangement and gave Seema a 50% cash deposit. As a condition to the sale I told Seema that we work long hours and travel a lot so needed a weekend installation date and she said no problem. After taking my deposit Seema handed me a purchase order only stating I had purchased 4 shades, with no detailed description of what I had purchased. She claimed she was having problems with her iPad but promised to email me a detailed invoice when she got back to her office - but never did despite many requests. My emails and questions were ignored or not answered directly once Vogue had my deposit. When the shades were ready Vogue sent them to the wrong apartment and we had to track them down ourselves as Seema denied any problem and blamed our doorman instead. We had to take off of work and drive 2 hours to meet the installer on a weekday since we were told weekend appointments were not available (another broken promise), only to find out that Seema had measured our windows incorrectly and the shades had to be returned. I noticed that 2 of the blackout shades were cheap garbage from a different company (not Hunter Douglas) and the pulls did not match. When I called Seema to ask why she told me they looked fine and that I had not paid enough to get all Hunter Douglas products. However she said since the shades had to be remade anyway due to her measuring mistake I could get the 2 Hunter Douglas dual shades instead for $300 more. I agreed to the $300 upcharge and told her to go ahead. A few days later Seema called me AGAIN and said she had made another mistake, it would now be $500.00 more to get the Hunter Douglas dual shades. I did not appreciate the deception and huge last minute gouging so reluctantly accepted the cheap substitution. Vogue's installer Simon promised to come back on a weekend to install the second set of shades. However, when the new shades arrived Seema told us that Simon had been fired, I was not allowed to use him and could no longer get a weekend appointment. So we were forced to accept a second daytime weekday appointment, and agreed to a date and time 3 weeks ahead. The night before the installation Seema's assistant Gina called to tell me that the installer would be 3 hours late because he had been scheduled for another job!. Again we accommodated Vogue and waited late for the installer. One of the blackout shades has a hole and their installer told us to cover the hole with White-Out which of course is not acceptable. Gina then told me she would "try to get me a patch to cover the hole" but wasn't sure. The second installer left a mess that I had to clean up and was in a big hurry to leave. So the job is still not completed 3+ months after our order date and we did not get what we paid for. Our advice: Do not hire Vogue Window Fashions, but if you do get everything in writing ahead of time and be very very careful.....they are not honest or reliable.

Seema with good advisement on matching colors, not pushy for an immediate decision and deposit-was willing to come back. Only window person who was willing to do outdoor porch shades as well. More reasonably priced than another estimate, but shades are an investment of money for sure. Installer good. Followed up to be sure all was well. Overall feel good, and was treated good : no attitude and I am a very sensitive person for sure.

The technicians and saleswoman were very friendly and professional. She knew a lot about what she was talking about, and was very direct in giving her opinions about what to do. I really appreciated her willingness to work with me and she was able to explain her thoughts and opinions to me, which made choosing an option so much easier. The installation went extremely smoothly, and I didn't have problems working with this company.

Seema, Betsy, Lauren and the rest of the staff were great. I was specific about needing something that was affordable, stylish, and suited for a rental property. I really appreciate the fact that they did not try to pressure me by outlandish upselling or pressure tactics. They listened, gave me appropriate options, and surpassed my budget and service expectations. The designer, Seema was punctual for our initial meeting and were patient with my multitude of questions. She had a professional yet friendly and approachable demeanor--taking the time to listen and providing helpful recommendations while also having a variety of samples on hand. She was always available when we had questions and she was so understanding when we changed our minds multiple times. I was very anxious to get the treatments up and they scheduled my install immediately after receiving the supplies/materials (scheduling around my narrow availability so it was convenient for me). Installation went quite quickly and they were very focused on installing the treatments to my satisfaction. Seema called later the same day after my new treatments were installed to inquire about my level of satisfaction with the product and install.

I had this company install remote controlled curtains and a few blinds in my home and I couldn't be happier with them. I had these people come to my house to measure for free, and asked for five different quotes before making up my mind about what treatments to get. They were super patient and friendly all along and sent me more samples each time I asked. Their prices were really competitive. The installers were courteous and prompt. After all my shades were installed, I found that in some windows there was a 1/2" gap that you could see through from the side (my home has some really strange angles). Even my husband thought I was crazy to complain about something so small. However; I called them up and they sent someone to check it out the following day. He wanted to make us happy so he had those shades re-done and re-installed for us FOR FREE! I was stunned. The shades are great. My experience was the very best customer service.

I had four separate companies price out drapes for our 2,050 sqft home and all four companies quotes were plus or minus a couple hundred. I ended up choosing this company because of Seema's attention to detail and her honesty. She changed my original shutter design in the kitchen because shutters just werent practical for our bay window and countertop clearance. The other companies did not mention this and tried to upsell shutters for the bay window. We got shutters in the remainder of the house and everything was smooth sailing and there were zero surprises. Seema even knew our crown molding color was Smokey Taupe and she was also able to manage all our crocked window frames. Andre installed the shutters and he was excellent at communicating with us and had great attention of detail. We recently did an entire house remodel which has been stressful and a nightmare dealing with multiple companies and contractors. Dealing with this company and both Seema Betsy and Andre was a breathe of fresh airI highly recommend them.

Shakespeare might say "All's well that ends well"! Yes, it ended well. I have beautiful solar shades on all my windows which are of high quality and are installed very well. However, I wish we had gotten here through an easier process. My building has insurance requirements which were sent to to the company as soon as I ordered the shades. Had the responsible people in Vogue Designs paid attention to them, they could have started working on them early or they could have recognized that they could not meet the requirements and declined the job. Neither happened Instead, at the last minute, we had real hassles and postponements of installation because they could not satisfy the requirements. It was due to the kindness of the management of my building that finally allowed the installation to happen by making an exception to the rule in order to keep me, a tenant, happy. We had other bumps such as their claim that they could only schedule work by email and not by phone. Reasons for this were conflicting and depended on who I asked. One said that their phones were not working while another said that it was their policy because "most clients work and prefer not to receive phone calls". Communication by email led to a lot of misunderstandings until the scheduler called me on her own private cell phone! The installer was great, but one shade for a bay window needed to be cut to size, which meant having to take it back to the shop and returning a few days later to install. He thought he could return on a Saturday, but the shade had not been cut, so we had to wait till Monday. All in all, the process was stressful and rather unpleasant. I spent too much time trying to work things out. I am relieved that it finally worked and I am happy with the product and the quality. I believe the process could have been smoother and more pleasant.

It was a bad experience. We had to go through legal process. We gave them thousands of dollars and we have our curtains on the floor and they are responsible for it. We told them they did a bad installation and we told them to make another installation. They said there is nothing they can do.

I've had a good experience with them. They're prompt and courteous.

unknown

We love the blinds. They are simple yet elegant!

when asked how to remove blinds if necessary, he said it was simple. when asked to demonstrate, he had trouble.glad we asked.

There's nothing I like about Vogue Window Fashion. I think they were over-priced. They're meant for high-end Manhattan clients.

We just moved into a condo in the city and among others have a huge window that needed to be covered. Our window is about 200 x 95, huge? So we had a few companies come by to give us estimates. I actually took pictures before and emailed them to Ethan Allen and Janovic. Both showed up late, unprepared, and actually baffled on how to cover that window. The Ethan Allen guy showed up and had nothing, seriously, nothing that could cover our window. Janovic sent a guy that came by and gave me 3 estimates, $18,000, $12,000 and $9,500 ($18k was all motorized). I searched online and after seeing Vogue Window Fashion?s glowing reviews we decided to give them a call. They worked out a consultation time that accommodated my schedule, were on time, she showed us beautiful options and in less than 60 minutes gave us a quote for all the shades being motorized for $8,000! (I didn?t even tell her that I got another estimate). The install was about an hour and a half (for 14 motorized shades) and the installation was free. Janovic told me that besides that ridiculous price, they would charge for install and an extra $120 for an extra lrge ladder and scaffold. The shades look stunning and their service was awesome! Overall, this company is awesome and they went above my expectations and did whatever they could do ensure that we were happy with the service and their product. I really suggest them to anyone who is thinking of getting window treatments for their place.

I was referred to Vogue through my architect who has used them many times before. I know that my architect has good taste and trust him completely. My apartment has wall to wall series of windows and needed to find a perfect solution. The people at Vogue Window Fashion were friendly and helpful from the first phone call until the installation was complete. They followed through on everything that was talked about. They have a fantastic collection of fabrics. I was so in love with the suggested designs in the first consultation. The guys who came to install were professional and very polite. They even cleaned up everything after they completed. Excellent service and experience... I highly recommend them!!!

We decided to call Vogue Windows after looking at their website and the portfolio. My wife loved their work and was impressed with all the reviews they have. Their fabric selection was quite unique and they provide excellent service. We worked on each room Individually. We are so happy with the motorized silhouette shades in the living room, black out duettes in the bedrooms and solar shades for the office and kitchen.They work perfectly and look sleek. They even called to follow up and see how everything was and if we were happy with the shades. I highly recommend them.

I found out about vogue through a relative who also got her shades from Vogue. She said these guys are the best and she was so right. I got in touch with them and was very impressed with all the creative ideas the designer proposed. It was easy to convince my wife and we gave them a work. The entire order was processed flawlessly and my apartment looks so much better. Highly recommend them.

From the beginning I was very impressed on how prompt they were to set up an appointment and how they gave me an exact time they would come at. The designer that came by was exactly on time and was very knowledgeable and informative about all the different window treatment options and designs (we must have asked about 100 questions) and she couldn't have been any nicer. We decided on getting draperies (their fabric selection was stunning) for the living and dining rooms and some Hunter Douglas Silhouettes for the bedrooms. After placing the order, the office staff updated us the following day just to follow up and inform us of an approximate install date (only 10 day later). And 8 days later Dina, from the office called and scheduled the install with us around our schedule so that it would fit our schedule best! The install was quick, easy and the installers were really great. The drapes look amazing and the Silhouettes look very high-end. All in all the whole process was amazing, the customer service was beyond words and I very much recommend them to anyone that is looking for window treatments.