Empire's Aide & Services

Cleaning person was half hour early. She was really responsive and did a great job.

It went great; quick, easy, good results.

Jackie arrived promptly and set to work scrubbing the bathroom, which gleamed when she was finished, not an easy task because the shower tile is old and stained and had just been repaired, so needed extra time. The wood floors look great again--fresh and shiny, like they were just refinished. I would definitely recommend Empire's Aide to any apartment dweller seeking to make Home Sweet Home clean and fresh again. I hope to use their services in the future.

Very friendly and on-going staff. I wasn't extremely happy about having an stranger coming over to my house and clean, however , they quickly gained my trust. I Will use again your services

Empire's Aide did a phenomenal job cleaning my home. The whole process was very smooth, from the scheduling right through the cleaning. Our cleaner left our home sparkling! Our fridge was cleaned and organized, and even the shampoo bottles were cleaned! It was the most detailed cleaning we've received, and we have used other cleaning services in the past. We will definitely use Empire's Aide again.

Very good service and have already used twice and will planning to use them again

did a good job in the alloted timeframe.

I've used this service twice - once for a cleaning immediately following renovations (medium-level of construction debris and dirt) and once for a standard cleaning of a fully-furnished apartment. Both cleanings have been thorough and excellent. Cleaning staff have arrived exactly on time and have been very pleasant to deal with, as well as proving to be self-sufficient and trustworthy. Good experience from start to finish.

I told the owner/Violet exactly what I needed, and she claimed to understand. The apartment/house needed a deep cleaning as my husband is disabled. I paid extra to have 2 women for 4 hours, $187 and I had to supply the cleaning products. I needed cleaning & organization skills. I went over exactly what I needed as we spoke on the phone and then via email & most of all I made it very clear I DO NOT WANT SOMEONE THAT HAS TO BE BABYSAT... She asked me to make a list of what I wanted but also said she had one, so I didn't think it was necessary. My husband asked the women if they knew what to do and they said they have the list. They DID NOT organize at all. I also asked if the women speak English and Violet said yes--well there English was very minimal, and my husband said they were much older and frail. They didn't move furniture to clean underneath the sofa As you can see I was very disappointed and when I told Violet she was arguing with me---which I was not going to do. I would never use her services again nor would I refer her company.

The cleaner showed up promptly and immediately got to work. The rate was for four hours of cleaning and she cleaned diligently the entire time, including vacuuming, dusting, mopping, cleaning of surfaces in the bathroom and kitchen, and windows. She even made my bed!

Very good! Veronica is the one that scheduled the service for us and she was very helpful and very understanding when we had to make changes to the schedule. We are planning on using them again on a bi-monthly basis. Jackie was the person who actually provided the service for us. She is very well trained and very helpful and very flexible since we were moving. She did an excellent job. Highly recommend them.

It went great! Vivian arrived on time and was very friendly. She got to work immediately and was extremely thorough. She cleaned the kitchen, living space, both bathrooms, and one bedroom, as requested. The oven has never looked so shiny. I'm absolutely going back to Empire's Aide for all my future cleaning needs.

I was about to place the house on the real estate market, and I had explained to the dispatcher that I needed help to prepare my house for viewing by buyers. I had already done a great deal of cleaning myself, but I needed assistance to finish the job. In other words, in these circumstances, certain kinds of cleaning were important, others less so. For instance, I didn't need to have the bathroom "sanitized", but I was anxious to get the accumulated sticky dirt off of the Venetian blinds. The two workers were prompt, hard-working, and industrious, and they performed valuable service. I am grateful for that, and I couldn't have coped without their help. However, they went at the job just as they had been trained, and they did not follow my specific instructions. So, I wound up paying for them to sanitize the bathroom, and later spent hours on cleaning the Venetian blinds myself. Empire Aid & Service helped me in an emergency, sending two conscientious workers, and that's what counted the most. In spite of the caveats, I was satisfied. Under similar circumstances, I would go to them again.

I was very pleased with this service. I contracted them to clean an apartment my daughter recently purchased, prior to her move-in. They thoroughly cleaned the one bedroom apartment in about 4+ hours. The cleaning person was punctual and knew how to go about her work. She missed a couple of spots, but addressed them as soon as I pointed them out.I would use them again. With the Angie List's discount, I felt like I got a good deal.

she did a great job - was very thorough and clarified how i wanted certain things cleaned.

It went excellent! The cleaner Ms. Jackie did an awesome job. She removed items from the furniture and dust she didn't just dust around the stuff. She cleaned the mopped the floors, she clean the mirrors they were spotless. She worked efficiently and within the required timeframe. I would recommend their services.

went very well! punctual and did everything I needed to get done would definitely recommend this company

First time using Empire. My 1500 sq ft apt. became hard for me to give it the cleaning it needed. Based on past reviews on this site I booked Empire. Five hours with a first time Angie 10% discount - worth every penny! Will use again and will recommend to friends. Lovely, thorough woman just left and I am smiling.

It went very well. The person that came, she was thorough and attentive. The most difficult part was getting the time that I wanted and then I told the owner that the one person who did come out, she tried to do her own business on the side which was not a professional thing to do. The price was good. The woman who I guess was the coordinator was fine.

It went very well she was professional and caring and did a great, great job. I will call again and have her again.

Amazing! Apartment was literally sparkling. Great attention to detail.

I have had the same person and she is very sweet, well kempt and she speaks very well. She is professional and very friendly

I want to start by saying I have had about 10-15 different cleaners over the years. I want to give a suggestion to people who are new to getting a cleaner for their home. Make a list, label two sections on the list. Priority and secondary. Take a walk around the house, room by room, and think of all the things you want done. Put it on the list. I have to say, our housecleaner, Germain, was the BEST cleaner that my wife and I have ever had. As soon as he came, I presented him with the list that my wife had made(it was pretty extensive) having about 20 detailed things. Germain went right to work, asking which room should he start. Geramin went by the list to a tee, even check marking each as he completed it. Germain is a very respectful and a very veryhard worker, that worked through out the whole time he was here. My big pet peeve is when I have had cleaners come and they 1- talk on their cell phone for a long period of time, 2- slow, 3- not thorough. Germain made sure he finished everything on our list, even staying extra time(I didn't pay for). I am so happy that I requested to have him only to clean my house and I'm happy that I finally found a cleaning service that I plan on using every month. BEST CLEANING SERVICE...PERIOD.

Jacqueline was great. Showed up on time- started working immediately. She was friendly and professional.

It went well. We have signed them up for ongoing service. Elizabeth is very capable and any issues (scheduling, billing) are handled properly by their office.