At Empires Aide & Services we have been in business since 2000.GET 10% Discount when you call. We provide quality, affordable and professional services. We specialize in house cleaning, office cleaning, carpet cleaning, baby sitting and elder care. Our staff share the company's goal of providing compassionate, reliable and attentive service to all our clients. We work in all 5 boroughs as well as in Long Island, Westchester, Yonkers and its surrounding areas.We closely listen to the needs and concerns of all our clients in order to provide the best service
Business highlights
24 years of trusted experience
Emergency Services Offered
Services we offer
We specialize in professional cleaning service for residential and commercial cleaning in Manhattan, Brooklyn, Queens, Bronx and Yonkers. We provide quality cleaning service and call after every service to make sure you are satisfied. We have have been named best cleaning services in NYC for 5yrs in a role
It went very well. Our cleaner showed up right on time and was eager to start. She did a tough cleaning job with no complaints and asked for what she needed from us. She finished in good time and did a great job. I would use this service again.
Description of Work: Deep cleaning of empty apartment; post extermination cleaning.
Rating Category
Rating out of 5
Yes, I recommend this pro
Ke W.
03/2020
3.0
house cleaning, window cleaning
+ 0 more
It went OK but various areas found to be not particularly clean. We were asked to provide/purchase oven cleaner, but then we found out the oven cleaning was not included. They asked us to buy a bunch of "magic erasers" for the walls -- they were not used at all. The cleaner stayed for 5 hours in a totally empty house and missed basic things like wall scuffs, baseboards, oven, toilet bowl upper corners, etc. I feel like we could have done everything she did in the span of 2 hours, tops. What we were happy with: the fridge was cleaned well inside, the floor was clean although it wasn't really dirty beforehand, the windows were clean although streaks were left. Shelves were free of dust. Ultimately, a cleaning service that steals half the money from its employees' excess labor value will never be as good as someone you know and trust. Lesson learned.
Description of Work: Clean broom-swept empty apt to prep for move in
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$185
nancy Z.
02/2020
4.0
carpet cleaners, house cleaning
+ 0 more
Well. The cleaning lady used tons of paper rather than the cloths provided.
Description of Work: Cleaningad vacuuming
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$140
Peter T.
12/2019
5.0
house cleaning
+ -1 more
The two cleaning technicians did a very good job - we were quite pleased. Violet was able to book us at the last minute before Thanksgiving and we were so grateful for not having to worry about cleaning the house before hosting guests. Service was professional, polite, and thorough. Thank you!
Description of Work: 2 BR apartment cleaning, including kitchen, bathroom, and oven cleaning.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Empire's Aide & Services
We truly appreciate you taking the time to leave a review on our page and for your positive feedback. It was certainly a pleasure working with you, it puts a smile on our faces and gives us a senses of satisfaction reading reviews like these. Looking forward to working with you again. Thank you!
Katie W.
11/2019
5.0
house cleaning
+ -1 more
I was extremely satisfied with the cleaning services provided by Empire's Aide. I was able to book a last minute appointment and the cleaners that came did a wonderful job. My apartment looks outstanding, and it was a pleasure to have both cleaners in my home. They arrived on time, made great use of the time they had to clean the place, were very professional and respectful of my home. I will definitely be using this service again - and likely on a regular basis. This was definitely worth the price... I highly recommend.
Description of Work: apartment cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Empire's Aide & Services
We truly appreciate you taking the time to leave a review on our page and for your positive feedback. It was certainly a pleasure working with you, it puts a smile on our faces and gives us a senses of satisfaction reading reviews like these. Looking forward to working with you again. Thank you!
Fran L.
10/2019
5.0
house cleaning
+ -1 more
Great. Responsible, reliable, and thorough from first contact through completion of the job, and even follow-up after. I wouldn't hesitate to recommend their services to anyone.
Description of Work: Housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Response from Empire's Aide & Services
We truly appreciate you taking the time to leave a review on our page and for your positive feedback. It was certainly a pleasure working with you. Looking forward to working with you again. Thank you! Read More
Tom M.
10/2019
5.0
house cleaning
+ -1 more
Violet was great to work with and the process and work went well
Description of Work: housecleaning
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Empire's Aide & Services
We truly appreciate you taking the time to leave a review on our page and for your positive feedback. It was certainly a pleasure working with you. Looking forward to working with you again. Thank you!
Lisa L.
08/2019
5.0
house cleaning
+ -1 more
I found this company for my mother. Here is her review: My cleaning lady was on vacation and I was desperate for help cleaning. Vivian was better than my usual clean lady which astounded me. My experience with Empire Aides was completely positive. She worked in my home for 5 hours doing deep cleaning and I felt relieved and relaxed when Vivian left my home.
Description of Work: House cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Response from Empire's Aide & Services
We truly appreciate you taking the time to leave a review on our page and for your positive feedback. Happy to know that Vivian was able to leave that effect with you by the quality of work she delivered. Thank you!
Cary R.
05/2019
5.0
carpet cleaners, house cleaning, window cleaning
+ 1 more
Sabine did a fantastic (or should I say Fantastik®?😳) job of cleaning a newly vacated 1 BR apartment for an open house. The next day she and Renee cleaned a carpeted staircase that had only been vacuumed intermittently for a while and the surrounding woodwork; everything came up looking much better than I would have thought possible (plus Violet at the agency gave us a discount on the job)…
Description of Work: cleaned vacant apartment and four-story hallway
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Empire's Aide & Services
We truly appreciate you taking the time to leave a review on our page and for your positive feedback. It was certainly a pleasure working with you.
Hillary Q.
02/2019
5.0
house cleaning
+ -1 more
This was the most stellar cleaning team ever. Not only super thorough, and professional...but kind beyond belief. Will absolutely hire them again..
Description of Work: General housekeeping of large apt
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$330
Response from Empire's Aide & Services
We truly appreciate you taking the time to leave a review on our page and for your positive feedback. It was certainly a pleasure working with you. We are happy that we are able to provide the services you need and to your satisfaction.
doris K.
10/2018
5.0
house cleaning
+ -1 more
fantastically; we are having them come back on a maintenance basis, as well as a deep cleaning of the basement.
Description of Work: DEEP cleaning of apartment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Empire's Aide & Services
Thank you for your positive feedback. It was certainly a pleasure working with you.
Marilyn H.
10/2018
3.0
house cleaning
+ -1 more
The dishes looked clean but smelled dirty, all visible appliances were not wiped clean. The cleaner worked on 2 areas, kitchen and bathroom, approximately 3 1/2 hours and the result was unimpressive. My selection was based on the reviews so I’m disappointed and perplexed about the service. I no longer trust reviews.
Description of Work: Cleaning of a very small bathroom, kitchen that including washing some dishes in the sink, cleaning the door shelves of the refrigerator, wiping down the exterior of refrigerator and stand mixture, blender, and washing kitchen floor.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
$125
Dina K.
09/2018
5.0
house cleaning
+ -1 more
Awesome! Lovely staff are so thorough a pleasure to work with. I couldn’t believe how much one person can get done in such a short time. A+++
Description of Work: Housework, Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Empire's Aide & Services
We truly appreciate you taking the time to leave a review on our page and for your positive feedback. It was certainly a pleasure working with you. We are happy that we are able to provide the services you need and to your satisfaction.
Mary M.
07/2018
5.0
house cleaning
+ -1 more
TREMENDOUS!! This is the second time I hired Empire. Stella did an AMAZING job. She was there the first time, and I was happy to see her again. Stella also did an wonderful job. Look at the sparkling floors. Will definitely hire Empire again.
Description of Work: house cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$396
Response from Empire's Aide & Services
Thank you so much [Member Name Removed] for your positive feedback. It was certainly a pleasure working with you! We are happy that we are able to provide the services you need and to your satisfaction.
Irwin M.
04/2018
5.0
house cleaning
+ -1 more
I am very pleased with the service. I have used Empire's Aide & Services occasionally I would use them again and recommend their service..
Description of Work: She cleans the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$168
Response from Empire's Aide & Services
We truly appreciate you taking the time to leave a review on our page and for your positive feedback. It was certainly a pleasure working with you. We are happy that we are able to provide the services you need and to your satisfaction.
Barbara and Sidney G.
04/2018
5.0
house cleaning
+ -1 more
I hired Empire to clean the two bathrooms in my apartment, as well as the kitchen. Violet sent a lovely woman who left the bathrooms spotless, as well as the kitchen, including the oven and the interior of the refrigerator. We have three cats and I don't think my bathroom floors have ever been so clean!
Description of Work: Clean the bathrooms and the kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
rochelle S.
01/2018
5.0
house cleaning
+ -1 more
Vivian was excellent; she was eager to help in any way she could; she asked questions and left the apartment spotless
Description of Work: apartment cleaned
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jonathan U.
10/2017
4.0
house cleaning
+ -1 more
Considering that there was no furniture, I expected a more thorough cleaning. The shower was not fully cleaned. There were a few dust bunnies left over that I had to clean. Was ok, but I would have expected all of that to be done in the time... especially for the price.
Description of Work: Cleaning before move out
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Jonathan U.
10/2017
4.0
house cleaning
+ -1 more
Considering that there was no furniture, I expected a more thorough cleaning. The shower was not fully cleaned. There were a few dust bunnies left over that I had to clean. Was ok, but I would have expected all of that to be done in the time... especially for the price.
Description of Work: Housecleaning after I moved out
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Lynne M.
10/2017
5.0
carpet cleaners
+ -1 more
I’ve signed up for every other week as I am very pleased.
Description of Work: Housekeeping
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Joanne S.
09/2017
5.0
house cleaning
+ -1 more
Our two cleaners were prompt, and began the work immediately. They were so pleasant and responsible,, Any spot I was not pleased with was rectified with pleasure, The women wanted to please and do a great job. We were extremely satisfied and decided to continue working with Empire Aide, BTW, Violet, the owner is the most accommodating and helpful.
Description of Work: We have a 2 bedroom apt with a particularly greasey kitchen. Our apt was cleaned spotlessly, kitchen degreased, oven sparkling.Dusting, mopping, under beds and top of artwork -all diligently performed .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Irwin M.
09/2017
5.0
house cleaning
+ -1 more
The person that they have been sending has been outstanding. She is always on time, very professional, and thorough and I would highly recommend them to others.
Description of Work: I hired them to clean my house for 5 hours when needed, at least every two weeks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$168
Response from Empire's Aide & Services
We truly appreciate you taking the time to leave a review on our page and for your positive feedback. It was certainly a pleasure working with you. We are happy that we are able to provide the services you need and to your satisfaction.
Lillie R.
08/2017
5.0
house cleaning
+ -1 more
Maids were prompt and very professional. They did a great job.
Description of Work: Cleaning of two bedroom apartment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Empire's Aide & Services
We truly appreciate you taking the time to leave a review on our page and for your positive feedback. It was certainly a pleasure working with you. We are happy that we are able to provide the services you need and to your satisfaction.
Elaine S.
08/2017
5.0
house cleaning
+ -1 more
I am cat sitting and needed a really deep cleaning of the apt because the smell was really bothering me. Korona was absolutely excellent! She arrived right in time, cleaned my place beautifully, and finished in the allotted time perfectly! It's hard having a lot of cats in a small area and now the place looks spic and span and smells so much better!! Will definitely be using Empire's services again!!
Description of Work: Deep cleaning of my apartment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$126
Response from Empire's Aide & Services
We truly appreciate you taking the time to leave a review on our page and for your positive feedback. It was certainly a pleasure working with you. We are happy that we are able to provide the services you need and to your satisfaction.
Adam G.
08/2017
5.0
house cleaning
+ -1 more
Our cleaner did an excellent job cleaning every surface, nook and cranny from top to bottom. The apartment was spotless. Dirt and grime disappeared. We needed a thorough house cleaning and she delivered. Great job, would recommend.
Description of Work: We needed a thorough cleaning of our entire apartment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Empire's Aide & Services
We truly appreciate you taking the time to leave a review on our page and for your positive feedback. It was certainly a pleasure working with you. We are happy that we are able to provide the services you need and to your satisfaction.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Carpet Cleaning,
Window Cleaning
FAQ
Empire's Aide & Services is currently rated 4.8 overall out of 5.
Sunday: 7:00 AM - 10:00 PM
Monday: 7:00 AM - 10:00 PM
Tuesday: 7:00 AM - 10:00 PM
Wednesday: 7:00 AM - 10:00 PM
Thursday: 7:00 AM - 10:00 PM
Friday: 7:00 AM - 10:00 PM
Saturday: 7:00 AM - 10:00 PM
Empire's Aide & Services accepts the following forms of payment: American Express,MasterCard,Visa
No, Empire's Aide & Services does not offer warranties.
Empire's Aide & Services offers the following services: We specialize in professional cleaning service for residential and commercial cleaning in Manhattan, Brooklyn, Queens, Bronx and Yonkers. We provide quality cleaning service and call after every service to make sure you are satisfied. We have have been named best cleaning services in NYC for 5yrs in a role