Empire's Aide & Services

It went very well. Our cleaner showed up right on time and was eager to start. She did a tough cleaning job with no complaints and asked for what she needed from us. She finished in good time and did a great job. I would use this service again.

It went OK but various areas found to be not particularly clean. We were asked to provide/purchase oven cleaner, but then we found out the oven cleaning was not included. They asked us to buy a bunch of "magic erasers" for the walls -- they were not used at all. The cleaner stayed for 5 hours in a totally empty house and missed basic things like wall scuffs, baseboards, oven, toilet bowl upper corners, etc. I feel like we could have done everything she did in the span of 2 hours, tops. What we were happy with: the fridge was cleaned well inside, the floor was clean although it wasn't really dirty beforehand, the windows were clean although streaks were left. Shelves were free of dust. Ultimately, a cleaning service that steals half the money from its employees' excess labor value will never be as good as someone you know and trust. Lesson learned.

Well. The cleaning lady used tons of paper rather than the cloths provided.

The two cleaning technicians did a very good job - we were quite pleased. Violet was able to book us at the last minute before Thanksgiving and we were so grateful for not having to worry about cleaning the house before hosting guests. Service was professional, polite, and thorough. Thank you!

I was extremely satisfied with the cleaning services provided by Empire's Aide. I was able to book a last minute appointment and the cleaners that came did a wonderful job. My apartment looks outstanding, and it was a pleasure to have both cleaners in my home. They arrived on time, made great use of the time they had to clean the place, were very professional and respectful of my home. I will definitely be using this service again - and likely on a regular basis. This was definitely worth the price... I highly recommend.

Great. Responsible, reliable, and thorough from first contact through completion of the job, and even follow-up after. I wouldn't hesitate to recommend their services to anyone.

Violet was great to work with and the process and work went well

I found this company for my mother. Here is her review: My cleaning lady was on vacation and I was desperate for help cleaning. Vivian was better than my usual clean lady which astounded me. My experience with Empire Aides was completely positive. She worked in my home for 5 hours doing deep cleaning and I felt relieved and relaxed when Vivian left my home.

Sabine did a fantastic (or should I say Fantastik®?😳) job of cleaning a newly vacated 1 BR apartment for an open house. The next day she and Renee cleaned a carpeted staircase that had only been vacuumed intermittently for a while and the surrounding woodwork; everything came up looking much better than I would have thought possible (plus Violet at the agency gave us a discount on the job)…

This was the most stellar cleaning team ever. Not only super thorough, and professional...but kind beyond belief. Will absolutely hire them again..

fantastically; we are having them come back on a maintenance basis, as well as a deep cleaning of the basement.

The dishes looked clean but smelled dirty, all visible appliances were not wiped clean. The cleaner worked on 2 areas, kitchen and bathroom, approximately 3 1/2 hours and the result was unimpressive. My selection was based on the reviews so I’m disappointed and perplexed about the service. I no longer trust reviews.

Awesome! Lovely staff are so thorough a pleasure to work with. I couldn’t believe how much one person can get done in such a short time. A+++

TREMENDOUS!! This is the second time I hired Empire. Stella did an AMAZING job. She was there the first time, and I was happy to see her again. Stella also did an wonderful job. Look at the sparkling floors. Will definitely hire Empire again.

I am very pleased with the service. I have used Empire's Aide & Services occasionally I would use them again and recommend their service..

I hired Empire to clean the two bathrooms in my apartment, as well as the kitchen. Violet sent a lovely woman who left the bathrooms spotless, as well as the kitchen, including the oven and the interior of the refrigerator. We have three cats and I don't think my bathroom floors have ever been so clean!

Vivian was excellent; she was eager to help in any way she could; she asked questions and left the apartment spotless

Considering that there was no furniture, I expected a more thorough cleaning. The shower was not fully cleaned. There were a few dust bunnies left over that I had to clean. Was ok, but I would have expected all of that to be done in the time... especially for the price.

Considering that there was no furniture, I expected a more thorough cleaning. The shower was not fully cleaned. There were a few dust bunnies left over that I had to clean. Was ok, but I would have expected all of that to be done in the time... especially for the price.

I’ve signed up for every other week as I am very pleased.

Our two cleaners were prompt, and began the work immediately. They were so pleasant and responsible,, Any spot I was not pleased with was rectified with pleasure, The women wanted to please and do a great job. We were extremely satisfied and decided to continue working with Empire Aide, BTW, Violet, the owner is the most accommodating and helpful.

The person that they have been sending has been outstanding. She is always on time, very professional, and thorough and I would highly recommend them to others.

Maids were prompt and very professional. They did a great job.

I am cat sitting and needed a really deep cleaning of the apt because the smell was really bothering me. Korona was absolutely excellent! She arrived right in time, cleaned my place beautifully, and finished in the allotted time perfectly! It's hard having a lot of cats in a small area and now the place looks spic and span and smells so much better!! Will definitely be using Empire's services again!!

Our cleaner did an excellent job cleaning every surface, nook and cranny from top to bottom. The apartment was spotless. Dirt and grime disappeared. We needed a thorough house cleaning and she delivered. Great job, would recommend.