Empire's Aide & Services

Arrived on time. The service called to make sure the cleaner was there. Cleaner did a very good job.

Vivien is the best cleaning person we've ever had. Not only is she a lovely woman, she also makes our house sparkle and we couldn't be happier with her or the customer service. A+++

Job well done. Vivian & Stella came for three house and cleaned a very very dusty duplex. I will hire them once a month going forward. Highly recommend this service.

Violet was very responsive in contacting me and scheduling the job on a short notice. 2 people came to clean a 2 bedroom and a 3 bedroom apartment. Job was completed in 6 hours and was done very well.

She was very punctual, very polite and professional. She followed directions very well as to what and where I wanted to be cleaned. She did a great job in the bathroom which is probably the area that needs most attention. I have a Chihuahua who sheds quite a bit and she did a very good job cleaning up his area as well. The only thing that I was a bit disappointed with was the floors. It was still a bit dusty and needed to be mopped a little better but that may have been due to the debris that had been on it but all in all, I was very satisfied and will be using them again for future services.

Really positive review all around. Stella was just the right person -- very friendly, understanding, and extremely thorough and professional. We have requested that she come back again to continue the extensive cleaning needed. Really excellent experience!

Wonderfully, couldn't have gone better.

Company was very responsive and professional. All phone calls and emails were answered. Stella was amazing. She asked what needed to be done. I showed her around and let her get to work. She was great. I would definitely recommend!!!! I might even be treating myself to a monthly clean, and of course with Stella. Thank you Empire and Stella for great service.

Alena and Jennifer came over to clean and they were fantastic. We were able to communicate with each other and I told them what I needed. Unfortunately, there wasn't enough time to get everything done but whatever they did, they did well. I was really happy with the service.

She was here early and she did a good job.

The cleaning was very thorough. The apartment was very dirty and the results of the appt made it very clean!

Excellent - not only did the person need to clean everything but also moved many items and put them back in place.

My handicapped brother's apartment was in desperate need of a cleaning. From the moment I called Empire's Aide and Services to the finishing touches of the actual cleaning job, I was treated with courtesy and professionalism. The cleaning person was completely organized and worked without stopping until my brother's apartment was sparkling clean. I will be using Empire's Aide and Services now on a regular basis to maintain the cleanliness of my brother's living space. I would recommend them without hesitation!

It went extremely well. Very thorough job and I really was happy with the housekeeper they sent.

the staff Response quick. I called the phone number listed in the web, and she was out of office, then, a few minutes later, another person called me back to set up an appointment and follow up with additional calls. They sent two people to my house and they work full hours without stopping. I bought water for them and told them to take a break, but they did not drink the water until finished the job.

She did an excellent job. She was right on time and worked for full four hours. Very pleasant person. I offered her water or something else to drink but she declined. She worked every minute and my apartment looked great when she left. I was very pleased with the quality of the work and have requested her to come back again.

We were very pleased with this cleaning. Despite being on the pricier side, it was well worth it as we were very satisfied with the results!

Never used because talking to them on the phone was impossible.

They arrived on time and did a good job over all. There were some places that were missed but nothing bad. Overall the cleaning was great.

They did a great job. They missed a couple of things in the kitchen but overall they were thorough and professional. I recommend them.

Amazing customer service , understood what exactly I need for my new place and send someone within a day .. So last minute and they didn't make it a problem at all .. Super great job they did .

The service and her work was okay, she was very responsive but the professionalism of the business wasn't pleasing. The owner was "apologetic" but the situation wasn't rectified and I was left with a bill and a "sorry."

It went beautifully. The two ladies they sent were extremely nice. My mother is 89 years old, and not an easy person to work with. They were both very patient, set her at ease and really listened to all the priorities she had. The house sparkled by the time they were finished and the two women hugged her at the end. We now consider us their long-term customers and look forward to having them work on the house again. I'd recommend them to everyone.

Violet was really helpful and patient with our change of schedule. The apartment has been cleaned by 2 nice ladies who worked hard.

I scheduled 2 cleaners to thoroughly clean my apartment for Passover. The first one arrived exactly on time, but the second one was delayed 90 minutes due to a subway fire. They got right down to business when I supplied them with rubber gloves and cleaning supplies. I explained to them what had to be done and things to keep in mind when cleaning a kosher kitchen, like using separate sponges for the meat counter and the dairy counter. The bathroom turned out gorgeous, with shining tile and floor. The kitchen was cleaned very thoroughly. This included cleaning the refrigerator and stove to a shining perfection. The other rooms were also vacuumed and dusted. I loved seeing my apartment so clean and fresh looking.