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Empire's Aide & Services

House Cleaning, Carpet Cleaning, Window Cleaning

About us

At Empires Aide & Services we have been in business since 2000.GET 10% Discount when you call. We provide quality, affordable and professional services. We specialize in house cleaning, office cleaning, carpet cleaning, baby sitting and elder care. Our staff share the company's goal of providing compassionate, reliable and attentive service to all our clients. We work in all 5 boroughs as well as in Long Island, Westchester, Yonkers and its surrounding areas.We closely listen to the needs and concerns of all our clients in order to provide the best service

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

We specialize in professional cleaning service for residential and commercial cleaning in Manhattan, Brooklyn, Queens, Bronx and Yonkers. We provide quality cleaning service and call after every service to make sure you are satisfied. We have have been named best cleaning services in NYC for 5yrs in a role

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
MasterCard
Visa

Photos of past projects

Reviews

4.8172 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
8%
3
3%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 151-172 of 172 reviews

Ruth C.
11/2016
5.0
house cleaning
  + -1 more
Very smoothly.
Description of Work: Very nice work; quality was A-/B+. EXCELLENT responsiveness and professionalism. The price was reasonable, though not a bargain when you factor in a decent tip for the worker.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Empire's Aide & Services
Thank you for taking the time to leave a review on our page and for your positive feedback. It was certainly a pleasure working with you. We are happy that we are able to provide the services you need and to your satisfaction.

Anthony M.
02/2016
2.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0

$200

Jomarie S.
12/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Cleaned basement apartment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Empire's Aide & Services
Thank you for taking the time to leave a review on our page and for your positive feedback. It was certainly a pleasure working with you. We are happy that we are able to provide the services you need and to your satisfaction.

Christine M.
11/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Empire's Aide & Services
Thank you for taking the time to leave a review on our page and for your positive feedback. It was certainly a pleasure working with you. We are happy that we are able to provide the services you need and to your satisfaction.

Martella N.
10/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Empire's Aide & Services
Thank you for taking the time to leave a review on our page and for your positive feedback. It was certainly a pleasure working with you. We are happy that we are able to provide the services you need and to your satisfaction.

Kenneth K.
09/2015
5.0
house cleaning
  + -1 more
.
Description of Work: Very good service. High quality and thorough. Very pleasant to deal with.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Empire's Aide & Services
Thank you for taking the time to leave a review on our page and for your positive feedback. It was certainly a pleasure working with you. We are happy that we are able to provide the services you need and to your satisfaction.

arlene S.
08/2015
5.0
house cleaning
  + -1 more
Excellent service. Friendly staff.
Description of Work: Deep cleaning of the entire apartment by 2 cleaners

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Empire's Aide & Services
Thank you for taking the time to leave a review on our page and for your positive feedback. It was certainly a pleasure working with you. We are happy that we are able to provide the services you need and to your satisfaction.

Theresa J.
01/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Their service is reliable and reasonable. They cleaned the kitchen area and bathroom efficiently.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Empire's Aide & Services
Thank you for taking the time to leave a review on our page and for your feedback. It was really a pleasure working with you. We are happy that we are able to provide the services you need and to your satisfaction.

Andrew S.
11/2014
5.0
house cleaning
  + -1 more
Great, love them!
Description of Work: We have our house cleaned weekly and they are great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Empire's Aide & Services
Thank you for taking the time to leave a review on our page and for your feedback. It was really a pleasure working with you. We are happy that we are able to provide the services you need and to your satisfaction.

Seth Z.
07/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$302

Response from Empire's Aide & Services
Thank you member for taking the time to leave a review, it was really a pleasure serving you.

Jody A.
06/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Clean

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Empire's Aide & Services
Thank you member for taking the time to leave a review, it was really a pleasure serving you.

Lisa A.
06/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: They cleaned my whole house very well. They were professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Response from Empire's Aide & Services
Thank you member for taking the time to leave a review, it was really a pleasure serving you.

Mary J.
06/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$100

Response from Empire's Aide & Services
Thank you member for taking the time to leave a review, it was really a pleasure serving you.

Nezima A.
02/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Empire's Aide & Services
Thank you so much for taking the time to leave a review. We appreciate it and we appreciate your business and we are happy that you made us the Cleaning Service of your choice.

carey t S.
12/2013
5.0
house cleaning
  + -1 more
good
Description of Work: cleaning

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Empire's Aide & Services
Thank you for taking the time to leave a review on our page. We appreciate your business.

alberta F.
05/2013
5.0
house cleaning
  + -1 more
unknown
Description of Work: I hired them for housecleaning. I love them and they are terrific! However, they are just too expensive for my little purse.
Rating CategoryRating out of 5

Response from Empire's Aide & Services
Thank you member, it was really a pleasure serving you.

Melissa S.
03/2013
5.0
house cleaning
  + -1 more
She did a wonderful job.
Description of Work: House cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Empire's Aide & Services
Thank you . It was really a pleasure working with you. We are happy that we were able to provide the services you needed and to your satisfaction. Thank you for your positive feedback

leslie H.
01/2013
5.0
house cleaning
  + -1 more
They did a great job.
Description of Work: Cleaned 1bedroom apt in 4 hrs and did a wonderful job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$92

Response from Empire's Aide & Services
Thank you Member for your continuing patronage and also for your feedback. It is really a pleasure serving you.

Nancy C.
12/2012
5.0
house cleaning
  + -1 more
see above
Description of Work: I had a very short deadline to have a long vacant rental apartment cleaned so that carpeting and linoleum flooring could be installed. I called Empire's Aide and Services based on previous reviews on Angie's List. They sent someone out with one day's notice. It is a 2 bedroom apartment with living room, kitchen and bathroom. The apartment was very dirty having been vacant for almost a year. The refrigerator and stove also needed extensive cleaning. Elizabeth arrived 15 minutes late due to travel problems and got right to work. She brought cleaning supplies which cost an additional $15. I had purchased a broom set and mop beforehand after I called and asked if the cleaner would bring these to the site and was told no. It wasn't a major issue but it would have been easier if that is provided in their services also. She did an excellent job cleaning up the apartment, stove and refrigerator. It took a little longer than the arranged time so I was charged a prorated fee for the additional time which I did not mind paying given the amount of work involved. They did start the clock from her actual arrival time. Overall, I would recommend this company to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$130

Response from Empire's Aide & Services
Thank you Member for your patronage and also for your feedback. It was really a pleasure serving you. Wishing you all the best for 2013!

Maria T.
12/2012
5.0
house cleaning
  + -1 more
Excellent
Description of Work: Empire cleaned a a three story house including the attic. It consisted of 5 bedrooms 2 1/2 baths 3 kitchens and 3 living rooms. It included cabinets , floors and 2 refrigerators. They swept, dusted, cleaned and vacuumed. They did not do windows for we do not include that in the estiamte. They were prompt to start , worked for almost 8 hours with a lunch break and put all cleaning materials back when the job was complete. We supplied the cleaning products( including paper towels) for the floors, kitchen cabinets and sinks as well as the mops and brooms. We did not have a working vacuum but they supplied that as well by the customers. We have already recommended them for a very close family friend who lives close buy as is in the process of preparing a house for sale. The price was almost 1/2 of another estimate we received and 50% less than another. Violet our contact was very professional - sending a formal quote, setting the times and confirming thereafter . She also followed up after the job was complete.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Empire's Aide & Services
Thank you member for your patronage and positive feedback. We are happy that we were able to provide the quality services that you needed and that you were satisfied. It was really a pleasure serving you. Also we would like to express our thanks for providing us a prospective client, much appreciated. Hope we can serve you again in the future.

Karen P.
06/2012
5.0
house cleaning
  + -1 more
above
Description of Work: Scheduled cleaning services twice,both times a wonderful, proffesional, and friendly man showed up on time. He cleaned quickly, energetically, and thoroughly. He cleaned everything I asked for, and more. The second time, we had an aweful mess on the balcony from pigeons. I was overwhelmed from even the idea of cleaning that mess, but once again he took on the job without a single complaint. He scrubbed the balconies down with so much effort, and it was finally pleasant to step out again. He even cleaned some extras since he had some time left, even though he was in our apartment by himself and not pressured to do anything extra. Very pleased with this service, it's wonderful to meet such hardworking, trustworthy individuals.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Empire's Aide & Services
Thank you member for your patronage and positive feedback. We are happy that we were able to provide the quality services that you needed and that you were satisfied. It was really a pleasure serving you. Looking forward to serving you again in the future.

ELIZABETH B.
11/2011
5.0
house cleaning
  + -1 more
GReat!
Description of Work: I loved this company! The two maids that came to my boyfriends dirty apartment who lived with two other boys were wonderful. They were very sweet, quick, and thorough! The place looked great afterwards. I would definitely hire them again. :)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Empire's Aide & Services
Thank you Member. It was our pleasure serving you. Customer service is our number one priority. We take great pride in providing top service to our valued customers like you. We look forward to working with you in the future.

Contact information

244 Fifth Ave. Suite G-227, New York, NY 10001

http://www.empiresaide.com

Service hours

Sunday:
7:00 AM - 10:00 PM
Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
7:00 AM - 10:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Carpet Cleaning,
Window Cleaning

FAQ

Empire's Aide & Services is currently rated 4.8 overall out of 5.

Sunday: 7:00 AM - 10:00 PM

Monday: 7:00 AM - 10:00 PM

Tuesday: 7:00 AM - 10:00 PM

Wednesday: 7:00 AM - 10:00 PM

Thursday: 7:00 AM - 10:00 PM

Friday: 7:00 AM - 10:00 PM

Saturday: 7:00 AM - 10:00 PM

Empire's Aide & Services accepts the following forms of payment: American Express,MasterCard,Visa
Yes, Empire's Aide & Services offers free project estimates.
Yes, Empire's Aide & Services offers eco-friendly accreditations.
No, Empire's Aide & Services does not offer a senior discount.
Yes, Empire's Aide & Services offers emergency services.
No, Empire's Aide & Services does not offer warranties.
Empire's Aide & Services offers the following services: We specialize in professional cleaning service for residential and commercial cleaning in Manhattan, Brooklyn, Queens, Bronx and Yonkers. We provide quality cleaning service and call after every service to make sure you are satisfied. We have have been named best cleaning services in NYC for 5yrs in a role

Contact information

244 Fifth Ave. Suite G-227, New York, NY 10001

http://www.empiresaide.com

Service hours

Sunday:
7:00 AM - 10:00 PM
Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
7:00 AM - 10:00 PM