E C Pool and Spa Service, LLC

heating & cooling contractor, Outdoor Kitchen Builder, Swimming Pool Company,

About us

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Business highlights

16 years of trusted experience
Se Habla Español

Reviews

4.275 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
15%
3
1%
2
1%
1
12%


Rating CategoryRating out of 5
quality
4.3
value
4.2
responsiveness
4.2
Showing 26-50 of 75 reviews

Phyllis S.
08/2016
5.0
I can not say enough about Erland. He was professional, competent and a complete gentleman ... Just the kind of person you want to work in and around your home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Claire M C.
02/2016
5.0
Always there to take a call. Arrive when expected. Professional yet friendly and helpful. Take the time to educate and answer our questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Anthony D.
10/2015
4.0
All service timely and efficient

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

mary s.
10/2015
5.0
Our whole inground pool had to be replaced as our property was sinking. The men will be starting on the pavers for around the pool. They are doing a great job and are very helpful and hard workers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Selwyn F.
07/2015
5.0
They did a great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

richard c.
07/2015
5.0
very professionnel and quick

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michele Q.
07/2015
5.0
Service was great. They repaired the problem fast. Will definitely hire in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Alan S.
06/2015
5.0
Erwin is very easy to work with.He answers every call,he shows up when he says he will and the quality of his work and employees are second to none. I highly reccomend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kevin S.
06/2015
5.0
Fantastic work at a great price. Cleaned and opened my pool beautifully

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

joanne c.
05/2015
5.0
we had a rusty wall from skimmer basket They fixed it and replaced liner It came out great They worked very hard and saved our pool

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

alison c.
05/2015
5.0
I'm very happy. For the first time in years my pool doesn't leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

bryan f.
05/2015
5.0
n/a

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Grady C.
05/2015
4.5
was very professional explaimed in detail what needed to be done,

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Gerard K.
05/2015
1.5
Still shaking my head at the lack of business sense. Upside: called right away and was at my house in 24 hours. Downside: Advised pump would be available in 2 days but took 7 to get back to house. No big deal but why tell people I can have it in 2 days? Next time I heard from him was 7 days later and he was 10 minutes from my house wondering when I will be home. Upon completion I commented that I felt he was expensive considering a new pump was $185 online with free shipping. He was offended and down hill from there. He said he can't get it for that amount which is understood but he charged me $375. Really. I had to beg him to re-send his email invoice which had not been received. Instead he said it was my fault it wasn't received. It wasn't and not good business. Receipt finally received with no model, brand...just spa pump $375. Total cost $675. I am accustomed to paying extra for Home Advisor but this experience was not a good one. I will take it on the chin if I have trouble with this work as I won't be calling him back. The hot tub works fine, he did what I paid him for but I prefer a business man who calls and tells you when he is coming, returns when he says he will, is good on price cost, itemizes a receipt and doesn't blame the customer when an emailed receipt is not received. You decide for yourself and hopefully instead of continuing to be offended Erwin practices his business more professionally.

Rating CategoryRating out of 5
quality
4.0
value
2.0
responsiveness
1.0


Sheila R.
05/2015
5.0
The service was great and the whole experience a pleasure. Erwin was a professional and very responsive to my needs. Thank you for a job well done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Grace P.
02/2015
5.0
Professional and pleasant to deal with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John F.
02/2015
4.0
Very friendly and professional.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

kevin p.
01/2015
5.0
Showed up on time, was prepared to perform the repair once replacement part was delivered. Very knowledgeable, courteous, and professional. Will be back to replace pool liner in Spring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Karen M.
01/2015
5.0
Irwin and his staff were very friendly, professional, quick, efficient, came on time and finished quickly. They removed the snow from my driveway with a plow and cleaned the sidewalk by hand w/the shovel. Thank You!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
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    • 2(current)
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Contact information

500 East 73rd Street, New York, NY 10021


Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

heating & cooling contractor,
Outdoor Kitchen Builder,
Swimming Pool Company,
pool cleaning service,
fountain installer,
handyman service

FAQ

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

Sunday: Closed

No, E C Pool and Spa Service, LLC does not offer free project estimates.
No, E C Pool and Spa Service, LLC does not offer eco-friendly accreditations.
No, E C Pool and Spa Service, LLC does not offer a senior discount.
No, E C Pool and Spa Service, LLC does not offer emergency services.
No, E C Pool and Spa Service, LLC does not offer warranties.

Contact information

500 East 73rd Street, New York, NY 10021


Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed