Cooper Cooling & Heating is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests and make their concerns the basis of our business.
Excellent service. Appointment met as agreed. Very professional, work done very meticulously. Courteous and informative. My tenants in both apartment were very satisfied. I will continue asking their services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$350
James G.
12/2020
5.0
If you need efficient, quality, and flexible HVAC service are perfect for the job. Our furnace had new parts install but would not function no matter what was tried, so I called Cooper Cooling and Heating, who was very accommodating and worked around our schedule to do an amazing job at rewiring the furnace, installing a new harness, and getting the furnace functioning again. He is both affordable and skilled at his craft, and we truly appreciate his excellent service and professional plumbing!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$150
Li Z.
12/2020
4.5
quick and knowledgeable
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
4.5
Yes, I recommend this pro
$390
Jeff M.
12/2020
1.0
On his first visit, Steve opened up the boiler, spent about 20 minutes checking some wiring and flipping a switch a couple of times and came to the conclusion (incorrectly, it seems) that the problem was with the relay. He did not have the part on him so we scheduled for him to come back a few days later. Up to this point our communication had been good, friendly and responsive. Upon returning as scheduled, he installed the replacement part, turned the unit back on and it fired up. Seeming satisfied the problem had been solved he left without confirming that the boiler was actually circulating heat to the apartment. I called him later to tell him that the issue had not been resolved. He returned my call and we arranged for him to come out the following day. 3 hours after he said he would be around he called to inform me that his previous call had taken longer than expected and that we would need to reschedule. I told him my availability and we again agreed upon a day for him to return. That was the last I heard from him. No call to reschedule. No text. He just did not show. He may be great when dealing with thru-wall and window A/C units and thermostat installations, but it seems boilers and heating issues are out of his realm of expertise. I just had another company in to make the repair. Within minutes they diagnosed the problem correctly as a faulty circulator pump. 45 minutes later I have working heat again. I am not sure whos at fault here for false advertising of services able to be provided. Mr. Cooper or HomeAdvisor?
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
2.0
$165
alford s.
12/2020
3.0
No comment.
Rating Category
Rating out of 5
quality
3.0
value
3.0
responsiveness
4.0
Yes, I recommend this pro
$485
Corinne D.
11/2020
4.5
Mr Cooper was timely in informing me that traffic delayed him. When he arrived, he quickly got down to business, installed the thermostat and guided me on how to use it. His prices were very fair and he provided info on benefits from the utility company. I demanded that he give me business cards to share with my nearby family members; he is a keeper!
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
4.5
Yes, I recommend this pro
Afia T.
11/2020
3.0
Could have been a bit more efficient and clear about the problem, but the problem looks like it is solved for now.
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
4.0
Yes, I recommend this pro
$405
Marie P.
11/2020
5.0
He was responsive and installed the correct thermostat
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jose R.
11/2020
5.0
Intelligent, friendly, efficient. Steve is great at what he does. Would definitely hire again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$150
David M.
10/2020
5.0
Great service.!!!!
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
Reece G.
10/2020
5.0
Steven is amazing! Hire him ASAP!
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Emily O.
10/2020
5.0
Amazing experience. Will use again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$350
Syed Saad A.
10/2020
5.0
Steve was great!
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$450
Brandon S.
09/2020
5.0
Great service, quality, knowledge and pricing. I will be recommending to my friends and family.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Christian B.
09/2020
5.0
This guy worked around my schedule to help my home improvement. He wasn’t pushy nor demanding prices like all the other contractors I find via word of mouth. I highly recommend this work for anyone looking to hire quickly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
David L.
09/2020
5.0
He is very professional and explain all about unit problem and after he finished job, all area he cleaned too. i like his job and if i need will call him again,
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Serena D.
09/2020
5.0
Steve Cooper is outstanding.. FIRST RATE SERVICE, FIRST RATE PROFESSIONAL AND ALL AROUND WONDERFUL EXPERIENCE....he contacted me within minutes of posting and scheduled an appointment at the end of his day. He is highly knowledgeable, friendly and went out of his way to explain everything he was doing to repair my AC. After he completed he fixed my AC I had questions about the settings on my remote and he spent additional time assisting me. Wonderful experience and I will be using Steve for all my AC needs going forward.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Eileen R.
09/2020
5.0
His professional manner & warm personality made repair fabulous Iâ d recommend his service to my neighbors
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mark Z.
08/2020
5.0
Steve Cooper was a professional and Very proficient worker. He explained his billing practices and procedures very clearly and put me at ease.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$22,500
Benjamin S.
08/2020
5.0
Great service, speedy response time, Not To Expensive, and gave knowledgeable information. I would highly recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jeanne D.
08/2020
5.0
Steve was great. He contacted me within an hour of my posting and showed up that afternoon. He was clear about the charges and scheduling. I highly recommend him.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Michael D.
08/2020
5.0
Extremely professional Solved problem immediately
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$85
Michael M.
08/2020
5.0
Very professional, courteous, and sensitive to these times of living with a pandemic.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Catherine W.
08/2020
1.5
My AC was making splashing noises, the pro said he would do maintenance work on it and the noise would be part of that, quoting me $85. He came 40 minutes after his 2-hour time slot (though he was polite and pleasant). Was very professional upon arrival, but only tipped the window AC unit to empty out some rainwater and put it back. The whole thing took 10 minutes - he didnâ t take apart my AC or do any other **maintenance** work so I was really disappointed when he charged $85 still just for a bit of muscle.