Cooper Cooling & Heating is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests and make their concerns the basis of our business.
This was a very efficient group of workers. Communication was prompt.initial contact with tech was very pleasant and after diagnosis that required parts replacement, rescheduling service was so easy. For continuity of service ,the sent me the same tech just to make sure theres no discrepancies as to what needs to be done. That made the whole process so easier. I would definitely refer them.
Rating Category
Rating out of 5
Olukayode A.
01/2025
5.0
This was a very efficient group of workers. Communication was prompt.initial contact with tech was very pleasant and after diagnosis that required parts replacement, rescheduling service was so easy. For continuity of service ,the sent me the same tech just to make sure theres no discrepancies as to what needs to be done. That made the whole process so easier. I would definitely refer them.
Rating Category
Rating out of 5
Olukayode A.
01/2025
5.0
This was a very efficient group of workers. Communication was prompt.initial contact with tech was very pleasant and after diagnosis that required parts replacement, rescheduling service was so easy. For continuity of service ,the sent me the same tech just to make sure theres no discrepancies as to what needs to be done. That made the whole process so easier. I would definitely refer them.
Rating Category
Rating out of 5
Olukayode A.
01/2025
5.0
This was a very efficient group of workers. Communication was prompt.initial contact with tech was very pleasant and after diagnosis that required parts replacement, rescheduling service was so easy. For continuity of service ,the sent me the same tech just to make sure theres no discrepancies as to what needs to be done. That made the whole process so easier. I would definitely refer them.
Rating Category
Rating out of 5
Olukayode A.
01/2025
5.0
This was a very efficient group of workers. Communication was prompt.initial contact with tech was very pleasant and after diagnosis that required parts replacement, rescheduling service was so easy. For continuity of service ,the sent me the same tech just to make sure theres no discrepancies as to what needs to be done. That made the whole process so easier. I would definitely refer them.
Rating Category
Rating out of 5
Olukayode A.
01/2025
5.0
This was a very efficient group of workers. Communication was prompt.initial contact with tech was very pleasant and after diagnosis that required parts replacement, rescheduling service was so easy. For continuity of service ,the sent me the same tech just to make sure theres no discrepancies as to what needs to be done. That made the whole process so easier. I would definitely refer them.
Rating Category
Rating out of 5
Olukayode A.
01/2025
5.0
This was a very efficient group of workers. Communication was prompt.initial contact with tech was very pleasant and after diagnosis that required parts replacement, rescheduling service was so easy. For continuity of service ,the sent me the same tech just to make sure theres no discrepancies as to what needs to be done. That made the whole process so easier. I would definitely refer them.
Rating Category
Rating out of 5
Kathryn J.
01/2025
5.0
They were prompt and quickly diagnosed the problem and fixed our boiler. As we were expecting one of the coldest nights of the season, we were grateful.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
R M.
07/2024
4.5
I’m extremely satisfied.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Chris H.
05/2024
5.0
Showed up on time and installed wall unit despite being a difficult install.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bernice M.
11/2023
5.0
On time job great ð
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Bernette C.
10/2023
5.0
Efficient and knowledgeable
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Megan N.
07/2022
5.0
Did a great job! Fast and easy to work with.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Celeste P.
07/2022
0.5
Steven Cooper recommended the air conditioning unit in 2021 that I should purchase for installation, a GE 5,000 BTU for a small bedroom. He kept the scheduled appointment to install the unit and failed to use a safety bracket to stabilize the unit in the window. When the unit needed repair a year after purchase I requested that he do the removal of the malfunctioning unit. He failed to keep the original appointment for removal and failed to respond to my messages forcing me to seek out the removal of the unit by another business. Without the safety bracket, the unit fell five stories to the ground. He also used aluminum tape to cover gaps between the bottom of the unit and the window sill. I am sorry to have to leave this review I really like Mr. Cooper, by lucky chance no one or property was Injured when the unit fell.
Rating Category
Rating out of 5
quality
1.0
value
0.5
responsiveness
0.5
$175
Cheryl T.
05/2022
5.0
Steven, the technician, was excellent. My A.C. was not cooling my apartment due a leak. He recharged it, and thoroughly cleaned all of the vents. What a gentleman! It's hard to find competent service people these days. I give him an A+
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Luis S.
04/2022
5.0
Thank you ver much for your help. James, technician, was very punctual, professional, and neat. He changed our PTAC Unit. Steven, the owner, was kind, caring, and very knowledgeable about the subject. In general, excellent service. Thank you!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
KISHA W.
04/2022
5.0
Very professional got straight to busines n was finished fast.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$110
Cam S.
04/2022
5.0
Steve was responsive and extremely helpful; volunteered information and photos of past work. Provided plenty of options for installation windows. Will use again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$125
Valerie S.
04/2022
5.0
Very helpful, I am very satisfied with his work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Diana M.
04/2022
5.0
Good , efficient install
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Abbe K.
02/2022
5.0
Cooper Cooling & Heating is just the business you want for long-term service. Owner/master technician, Steven Cooper, is thoughtful and conscientious with his work. He installed two Nest thermostats in my home, and he went above what was required to clean out the heating units and to ensure I understood the workings of the units. He was attentive to cleanliness and to leaving no trace of his superb work. Very fair price and very professional