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Best Home Services

4.6(
299
)

House Cleaning, Floor Cleaning and Waxing, Electrical

About us

A family-owned-and-operated business since 1988, The Best Home Services has a highly trained staff that is bonded and insured for your protection. We offer flexible hours Monday through Sunday to fit your scheduling needs. Your satisfaction is guaranteed! Call us today for more information.

Business highlights

37 years of trusted experience

Services we offer

House cleaning services, windows, floors, blinds, ovens, refrigerators, move in-move out, spring & fall cleaning, & event cleaning & clean-up, commercial cleaning for both large & small companies.

Services we don't offer

Outside of windows and movement of heavy furniture.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Accepted payment methods

Check
PayPal

Reviews

4.6299 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
12%
3
6%
2
2%
1
4%
Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.7
responsiveness
4.8
punctuality
4.7
Write a review
Showing 226-250 of 299 reviews
kathleen O.
09/2016
5.0
house cleaning, floor cleaning
  + 0 more
Sheila did a very good job.
Description of Work: Apartment cleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Maureen G.
09/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Elyanna B.
07/2016
5.0
house cleaning
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Miriam C.
06/2016
5.0
house cleaning
  + -1 more
Great.
Description of Work: Cleaned apartment after a fire broke out in the building next. They did a detailed job and worked fast.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$500
Anna G.
06/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Sergio R.
06/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Hugh G.
06/2016
5.0
house cleaning
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$100
Duston S.
05/2016
1.0
house cleaning
  + -1 more
unknown
Description of Work: I worked with the agent over the phone at Angies List for the better part of an hour to line up house cleaning for my daughter's new apartment. My daughter told me that the cleaning service called to say they could not clean her place at the appointed time/day. Now my daughter is 'off' of the Angie's List idea and my gift to her was a bust.
Rating CategoryRating out of 5
Response from Best Home Services
We are sorry if the client spent so much time on the phone with an Angie's List Representative. Unfortunately there was an emergency at the cleaners apartment and she contacted the client directly saying she was unable to go. We were able to get a substitute for about an hour later, but the client already found another company. We are sorry that this happened.
Rebecca A.
05/2016
3.0
house cleaning
  + -1 more
unknown
Description of Work: we asked for our house to be deep cleaned we wanted 6 hours was given a price for 6 hours we agreed then owner said she would come being it was our first time but did not tell us she had to be paid also so we. So she brought another cleaner with her and they both spent 3 hours cleaning and so they had to come back the next day to finish for more money. When the cleaning lady accidently broke something the owner told her not to tell us but the cleaner did,while they were cleaning they lost the broom then broke our sound bar and never told us the broom was nothing but it cost over 300 dollars to replace. All we wanted was one person to come for 6 hour and clean in one day if she would have explaned about her having to be paid we would not have agreed.
Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$300
Response from Best Home Services
I had a great meeting with the clients. We discussed estimated time, cleaning details, payment and gave them our Angie's List coupon (1st cleaning 10% / 3rd 15% off) and they were happy with it. Due to our availability, the condition of the apartment, and sensitivity of this job, I felt it best if I was part of the team. On 3/30/15 We spent over 4 hours each the first day (8.5 total) They paid $200 (which is the cost for 6 hours) How would I not charge for the time I spent cleaning? 4/1/15 We returned for another 10 hours that they specifically asked for. Is the client surprised that we would charge the next cleaning which was 10 hours? That doesn't sound right. The clients asked us to dispose of so much. There was one small vase that was chipped (I think I chipped it) and I showed the client right away She told me it was garbage. The comments in her review are completely not true and a terrible accusation. At the end of the cleaning the broom was missing. How do you lose a broom in a one bedroom apartment?? We all laughed together and the client said not to worry they would find it. I have no idea about the sound bar. Why did the client wait a year to reach out to tell us? If you are using a coupon that is 10% off first cleaning 15% off third cleaning.... then you have to expect there will be 3 cleanings. 4/27/16 Returned for a 4.5 hour cleaning. This review is such a shame. We worked so hard, and got along so well while we were there. She gave me coffee! Just a shame.
ALICE K.
05/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Best Home Services
Thank you!! Always a pleasure speaking to you!!
Paul D.
04/2016
4.0
house cleaning
  + -1 more
unknown
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
$100
Konstantin T.
04/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: Fantastic
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
susan D.
03/2016
3.0
house cleaning
  + -1 more
unknown
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Ed P.
02/2016
5.0
house cleaning
  + -1 more
.
Description of Work: Best employer came on time. She cleaned what was desired very well
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
maribeth B.
02/2016
5.0
house cleaning
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marguerite D.
02/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: Very flexible with time scheduling. Great job, very thorough. Would definitely use again and again
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Patricia M. S.
01/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: Housecleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$122
Response from Best Home Services
Thank you so much for this review! It's always a pleasure working with you! Thank you for your years of support!
Bessie J.
01/2016
1.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$118
Response from Best Home Services
I am not sure why we received an overall F. She purchased a deal through Angie's List before contacting us and knew the price. Giving us a D there is uncalled for. Besides the D for price, all the other grades were C or B. Not sure how an average of all the categories totals and F when its closer to a C+. Either way we wish we knew what was wrong so we could of addressed the issue and made it right.
kurt N.
01/2016
1.0
house cleaning
  + -1 more
unknown
Description of Work: she was late. said we were too meticulous, and she only cleaned for 2 hours rather than the 6 hours that was pre paid for.
Rating CategoryRating out of 5
quality
1.0
professionalism
4.0
responsiveness
3.0
punctuality
1.0
$130
Response from Best Home Services
There is no excuse for the cleaners behavior and tardiness in this case. If the client contacted us right away we would of sent someone else to complete the time that he paid for at the least. We did follow up to find out how everything went but never heard back from the client. We would still honor the remaining 4 hours of work that was not completed if he would give us a second chance.
Ed P.
12/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Always come on time - always do an excellent job cleaning apartment
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Response from Best Home Services
It is always a pleasure doing business with this client. We look forward to continue our relationship.
Aoife M.
12/2015
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$100
Response from Best Home Services
Thank you to the client for the review! We enjoy working with you!!
Barbara T.
12/2015
5.0
house cleaning
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Best Home Services
Thank you so much for the review! It is always a pleasure working with this client.
Murlen C.
12/2015
5.0
house cleaning
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$176
Emmanuel G.
12/2015
4.0
house cleaning
  + -1 more
unknown
Description of Work: I have one of their cleaning ladies come every two weeks. She is very nice and great with my kids and great dane. Overall I am very satisfied with the work they performed.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$152
margaret H.
11/2015
3.0
house cleaning
  + -1 more
unknown
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
1.0
$90
Response from Best Home Services
At the Best Home Services, we try as hard as we can to make sure all of our clients are happy. We understand that each home is different and we respect that everyone has their own way of keeping it clean. We go over the details to ensure we know exactly what each client prefers. After every cleaning we check in to get feedback and encourage all clients to communicate with us their experience. This client, and unfortunately others, do not respond and we are never given the chance to make it right. Your happiness is very important to us.

Contact information

531 Main St Suite 1619, New York, NY 10044

http://www.thebesthomeservices.com/

Service hours

Sunday:
10:00 AM - 4:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
10:00 AM - 4:00 PM

Licensing

Bonded
Insured
No License Required for Trade
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Electrical

FAQ

Best Home Services is currently rated 4.6 overall out of 5.

Sunday: 10:00 AM - 4:00 PM

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 10:00 AM - 4:00 PM

Best Home Services accepts the following forms of payment: Check,PayPal
Yes, Best Home Services offers free project estimates.
Yes, Best Home Services offers eco-friendly accreditations.
Yes, Best Home Services offers a 10% senior discount.
No, Best Home Services does not offer emergency services.
Yes, Best Home Services offers warranties.
Best Home Services offers the following services: House cleaning services, windows, floors, blinds, ovens, refrigerators, move in-move out, spring & fall cleaning, & event cleaning & clean-up, commercial cleaning for both large & small companies.
Outside of windows and movement of heavy furniture.

Contact information

531 Main St Suite 1619, New York, NY 10044

http://www.thebesthomeservices.com/

Service hours

Sunday:
10:00 AM - 4:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
10:00 AM - 4:00 PM