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Best Home Services

House Cleaning, Floor Cleaning and Waxing, Electrical

About us

A family-owned-and-operated business since 1988, The Best Home Services has a highly trained staff that is bonded and insured for your protection. We offer flexible hours Monday through Sunday to fit your scheduling needs. Your satisfaction is guaranteed! Call us today for more information.

Business highlights

37 years of trusted experience

Services we offer

House cleaning services, windows, floors, blinds, ovens, refrigerators, move in-move out, spring & fall cleaning, & event cleaning & clean-up, commercial cleaning for both large & small companies.

Services we don't offer

Outside of windows and movement of heavy furniture.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
PayPal

Reviews

4.6299 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
12%
3
6%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.7
responsiveness
4.8
punctuality
4.7
Showing 276-299 of 299 reviews

Deborah B.
10/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Jennifer F.
10/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Thomas C.
08/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$125

Wonza S.
07/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: excellent service. on time, professional, curteous. efficient and friendly. have now been using this service for months and would recommend in a flash. a terrific find!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Best Home Services
.

Patricia G.
07/2014
2.0
house cleaning
  + -1 more
unknown
Description of Work: Move-in cleaning services. They had me purchase a lot of cleaning products that I would not normally buy. The cleaning job was not done well. I had to go over everything they did. Not worth the money at all.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
punctuality
3.0

$150

Response from Best Home Services
We sent several follow up emails to this client to see how the initial job went and received no response. It is our policy to send someone back to fix the job if the client is not satisfied. This client rated responsiveness as n/a. If the client responded we would have made every effort to make this right. I tell every client that I will attach in an email a supply list that they can use to check against what you already have. Please do not go out and buy all new, we will use what they already have. I also mention with move in cleanings we do not need everything on the list since usually there is no furniture to polish. It's a shame to find out a 1 1/2 years later that a client was not happy.

Lynn S.
06/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: cleaned apt with emph on bathroom, kitchen and common room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Donald C.
06/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Gerasimos T.
06/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Jane H.
06/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: They cleaned an unfurnished apartment. |When the origin person did not show up after 25 minutes, the manager quickly stepped in, hopped on the subway, and cleaned the apartment herself.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

David K.
05/2014
5.0
house cleaning, floor cleaning
  + 0 more
unknown
Description of Work: The employee showed up on time and was very efficient and professional. She cleaned the floors, bathroom, kitchen and dusted everywhere, and had recommendations about smells from my pets that worked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$76

Cori D.
02/2014
5.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

SARA K.
01/2014
2.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0


Response from Best Home Services
This is a very distressing and puzzling review . It is totally lacking in detail, which prompted us to go back 9 months and review all or our interactions with this person. Following the grades that were posted appear emails we received. -Quality B On 3/20/13 we were emailed, "I just wanted to let you know that the job was completed, and they really did do a fabulous job" -Responsiveness C We exchanged 30 emails and a many phone calls to set up two appointments. -Punctuality B on 4/20 we received "she is lovely and I'm sure will do a great job" No mention of being late. -Professionalism F On 3/20/13 Client emailed "I appreciate your professionalism" Hire again? Client emailed: "I would like to have her back and will advise on that. Since all of our evidence is contrary to this review we deduce that the client used another person / service on 5/19 because we did not do it. We cleaned on 3/19 and 4/20.and above emails indicated that they were pleased. Strange that this review was submitted 9 months after the fact. After the second visit we sent several follow up emails to be sure she was pleased. The client did not respond. It is our policy to return at no charge to correct anything that disappointed a client. Surely this degree of dissatisfaction would have prompted a response. We would welcome the opportunity to return to this client and re-establish our identity as the company she was happy with.

Katharine L.
10/2013
4.0
house cleaning
  + -1 more
Spotless. Wonderful job.
Description of Work: 3 hours of cleaning in a large studio apartment

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Judith H.
05/2013
5.0
house cleaning
  + -1 more
unknown
Description of Work: Idid not use this service. I gave the name to a friend who used it. She was thrilled with the service. Her apartment had been updated(floors, paint etc) andd she wanted the house clean and safe(he has asthsma) . It was ready for her move i n . Her name is Rhonda Tedesco and she was really happy with the service. I think you may have contacted her.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julie H.
03/2013
5.0
house cleaning
  + -1 more
Fantastic Service
Description of Work: Mary Cavanaugh runs a fantastic service and we will definitely use them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sandy S.
12/2012
1.0
house cleaning
  + -1 more
Nobody ever got back to me
Description of Work: I called and they never got back to me. this is not good service. I won't use them or will ever give them a referral

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Best Home Services
We value every potential client. A casual reading of our reviews will show testimony as to the speed with which we return calls. We have no record of this person ever leaving a message on our machine. From mid- Nov. thru 12/26 our volume of calls was quite heavy and a few people called a second time before we had the chance to get back to them. We were grateful for that and they all got an appointment It would have taken less time for this person to call again than it took to write this review. It is possible they left the message with another cleaning company. We regret we did not have the opportunity to demonstrate to them that we really are "The Best".

David A.
11/2012
5.0
house cleaning
  + -1 more
Brooklyn
Description of Work: I highly recommend this cleaning service. I am a displaced person due to Sandy and the temporary quarters i found was in need of serious deep cleaning. I spoke with Mary on a Monday and on Tuesday her crew showed up and did a great job. The kitchen and bathroom in the apartment I rented was extremely dirty. The women who cleaned, scoured and sanitized my new space. Mary's understanding of my situation and her prompt response is greatly appreciated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$106

Sylvia W.
10/2012
5.0
house cleaning
  + -1 more
.
Description of Work: My apartment, and especially the kitchen, was a disaster area. The two cleaners who did the job were miracle workers. They got places and things (right down to my tea kettle) cleaned that I was sure would never be clean again. In a word, fabulous! Tiles, kitchen and bathroom floor, furniture, rugs, mirrors, counter tops, cupboard shelves, (which involved in some cases moving heavy objects off of the shelves, inside refrigerator, stove burners, oven. In a word, fabulous!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Lama K.
09/2012
1.0
house cleaning
  + -1 more
See above
Description of Work: Way over priced. Workers did not complete the task, despite the fact that the stayed long enough. The place stayed almost as dirty as they came to it. Every seems to have been cleaned its-handedly. Certainly not worth a penny. In fact, I am most disappointed with Angies list for portraying them ons positive light, which makes me suspect the list itself.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$280

Response from Best Home Services
This makes us very unhappy and I must respond. Every new client receives a confirmation requesting 1) specific supplies. ( there were none. We were handed a filthy mop, there was no vacuum, no sponges , no bathroom cleaner etc.) 2) That the client tidy in advance. (the place was total chaos with an unidentified person moveing things from place to place so we could clean then putting them back as disorderly as they had been. No wonder the place didn't look clean.) 3) a sturdy ladder for cleaning windows and inside cabinets. ( we were asked to stand on a chair. Nevertheless the work was done.. We couldn't clean the tub because a soiled comforter was soaking but the rest of the bathroom, which should long term soil from traffic from the many animals , was thoroughly cleaned. As were the floors. etc. Sorry this person was not pleased. considering the condition of that apt when we arrived her expectations were unrealistic. It makes no sense to blame Angie's List for that.

Beatrice O.
06/2012
5.0
house cleaning
  + -1 more
Fantastic!
Description of Work: Excellent experience. I have a large dog and wanted someone to come in every other week to clean my two BR apt in Queens (4 hours). Mary was wonderful to deal with from the start and Stephanie who she assigned is just the best. She was great with the dog too which is a huge plus. Also when I needed help with bigger tasks like cleaning out the kitchen cabinets and moving the rugs around to be cleaned Stephanie always gives 110% and with a smile. Great service and an absolute pleaure to deal with on all fronts. Thank you so much!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Patty B.
08/2011
5.0
house cleaning
  + -1 more
Took direction very well.
Description of Work: They cleaned my office community full kitchen. The Stove and Microwave were spotless. Wood Kitchen table polished. Bathrooms were spotless.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Dolores A.
06/2011
5.0
house cleaning
  + -1 more
Excellent
Description of Work: General housekeeping

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$142

Response from Best Home Services
Sometimes our straight A's are marred by a lesser mark for price. Though among cleaning companies our rates less than most. I know that ayone can someone for less than we charge. But not someone who is bonded, carries Liability insurance , or assures that all staff are legal to work and read, speak and write English. That last is not a minor point. In addition we handle all taxes and Social Security payments. No Nannygate with us. And we guarantee satisfaction. No hit and run. We've been around since 1988.

Theresa D.
06/2011
3.0
house cleaning
  + -1 more
Fair quality for the cost
Description of Work: Late arrival. Charged for time to accept personal phone calls, change and personal clean up after working.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$120

Margaret K.
02/2010
5.0
house cleaning
  + -1 more
Excellent
Description of Work: Very professional and responsive.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Contact information

531 Main St Suite 1619, New York, NY 10044

http://www.thebesthomeservices.com/

Service hours

Sunday:
10:00 AM - 4:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
10:00 AM - 4:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Electrical

FAQ

Best Home Services is currently rated 4.6 overall out of 5.

Sunday: 10:00 AM - 4:00 PM

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 10:00 AM - 4:00 PM

Best Home Services accepts the following forms of payment: Check,PayPal
Yes, Best Home Services offers free project estimates.
Yes, Best Home Services offers eco-friendly accreditations.
Yes, Best Home Services offers a 10% senior discount.
No, Best Home Services does not offer emergency services.
Yes, Best Home Services offers warranties.
Best Home Services offers the following services: House cleaning services, windows, floors, blinds, ovens, refrigerators, move in-move out, spring & fall cleaning, & event cleaning & clean-up, commercial cleaning for both large & small companies.
Outside of windows and movement of heavy furniture.

Contact information

531 Main St Suite 1619, New York, NY 10044

http://www.thebesthomeservices.com/

Service hours

Sunday:
10:00 AM - 4:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
10:00 AM - 4:00 PM