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Surface Specialists of New York LLC

Bathtub Restoration, Buffing and Polishing, Appliance Refinishing,

About us

Craig joined the Surface Specialists team in 2003 offering acrylic tubliners, bathtub refinishing and tub repairs throughout the New York metropolitan area. From Manhattan to Brooklyn, Queens, Staten Island the Bronx, Westchester, Putnam, Rockland, Fairfield and the entire tri-state; Craig performs everything from warranty repairs for national manufacturers to residential tub liner installation and bathroom makeovers. Prior to his involvement with Surface Specialists, Craig was a professional remodeler for 22 years and owned and operated a high-end remodeling business for fourteen of those years whose work was published in architectural magazines. We think that you will be very pleased with Craig’s professional and timely service, which is built upon his professional work experiences. He provides competitive pricing and rapid response time. All work is scheduled to be completed within 10-12 business days upon notification. All work is warranted and 100% customer satisfaction is his goal and mission. Additional email - ssofny@surfacespecialists.com.

Business highlights

22 years of trusted experience

Services we offer

Refinishing bathtubs, showers, hot tubs, spas, showers, vanities, pvc/abs plastics, ceramic tile, countertops, acrylic liners & wall systems, safety-handicap tub conversions, jacuzzi whirlpool pump repair, vinyl window frame repairs, pool repair & refinishing, removal of scratches from glass & mirrors.

Services we don't offer

N/A

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Reviews

4.831 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
16%
3
0%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.7
responsiveness
4.8
punctuality
4.9
Showing 26-31 of 31 reviews

Amy H.
08/2014
4.0
bathtub refinishing
  + -1 more
unknown
Description of Work: resurfaced the bathtub

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Diane D.
12/2011
4.0
bathtub refinishing
  + -1 more
See above.
Description of Work: I called for an estimate. The owner answered the phone right away. This was his cell phone. That was very impressive. I found the quote for the tub re-glazing to be too high, and did not like the fact that he quoted a price for the tub and wall surrounds without knowing the size of the bathroom. If its the same price for a large bathroom as for my very small bathroom, then it is not a bargain.

Rating CategoryRating out of 5
value
3.0
professionalism
4.0
responsiveness
5.0

Yes, I recommend this pro

Response from Surface Specialists of New York LLC
Having done at this point thousands of bathtub and tile refinishing jobs throughout the NYC tri-state area over the past eight years now allows me to give unit pricing over the phone as a means of expediting my quotation process down to a single phone call, after a of course a few meaningful questions that help me to understand what the potential clients exact circumstances are. I also take into account the location of the work to be done, which is why my pricing will vary from client to client. I gave to Member pricing based upon her location and my unit costs. For example; my unit cost for ceramic tile in Westchester County, NY is $9/sqft. So if you just have a tub surround the average square footage is between 50/sqft and 70/sqft which would equate to a cost of between $450 and $630 plus sales tax. If I am correct Member's bathroom also had tile wainscoting (tile half way up the walls in the rest of the bathroom) which would then make the average square footage between 120 and 150/sqft. All we have to do is the math, since with tile it is a per/sqft cost. Ultimately it is what it is, sqft and cost wise. Being a small outfit, just myself until recently, I give all of my refinishing quotes over the phone, I just cannot get to all of the locations of requested quotations and be out there during the day working and be able to function. There is simply not enough time for me to do that. So this is the trade off for me. Sometimes you get the job and sometimes you do not. One thing I can tell is this. Our work is unrivaled and no one does it better. We stand behind our work 100% for the length of our warrantee, which is five years against blistering, peeling and fading. This is what we offer to our clients, not excuses. The client has to make a decision at this point; Whether or not the cost is worth it to them. For some it is and for some it is not.

James B.
06/2010
5.0
bathtub refinishing
  + -1 more
I called craig for an estimate and was happy with the price. Craig said he could do it the next week. He came on time and was very professional and nice. He spent a couple of hours getting the tub and walls ready to paint and then a couple more hours to paint. The tub and wallls look great. The tub and walls were a tan color which was worn by years of use, I wanted a white color. The finished job makes the tub and walls look new. I'm very happy I didn't have to spend thousands of dollars to replace the tub and walls. Craig also gives a 5 year warranty and specific directions on how to clean the tub. Overall a very professional job that I'm very happy with. I would use Craig again.
Description of Work: Painted my one piece fiberglass tub and shower walls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

SCOTT B.
05/2010
5.0
appliance refinishing
  + -1 more
He was prompt and professional. There was minimal odor from the paint. His prices were fair. He was immaculate in cleaning up afterwards.
Description of Work: They repaired a chipped appliance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Gene T.
03/2009
5.0
bathtub refinishing
  + -1 more
The tenant made the initial phone call and I followed up after Craig inspected the tub. He gave a general estimate based on his hourly rate and said that he could do it in a week or two. He called when he was ready to make an appointment, did a very professional job and it cost less than I was expecting. I really cannot see the difference between the repair and the original finish. He also gave care instructions to make sure it continues to look good.
Description of Work: A tenant had dropped a heavy object on top of a relatively recent bathtub (less than 15 years old) and caused large portions of the glazing to chip away leaving black gouges. After thinking about refinishing it myself, I decided that bathtubs are not to be toyed with and looked for a professional on Angie's list where I found Craig listed and recommended. I don't know where I would have gone if not for Angie's list, since I did not know of anyone who had recently needed a bath tub repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

paula P.
08/2008
5.0
bathtub refinishing
  + -1 more
OOps! I told how it went in the description of services.
Description of Work: I was having a bathroom remodeled and think that some day I may need to have the tub ripped out and a roll-in shower made. My father did not want to lose the tub yet. I know that it is likely that someday in the next few years, I may have to have the entire floor ripped out and slanted to make a roll-in shower. It seemed like less work to paint the tub. Craig has a no-nonsense personality. He comes on time, doesn't crack a smile, gets to work taping off your entire bathroom so as to not damage anything, etches the surface of your old tub, paints it with a resin/epoxy durable paint and you are soon left with a tub that looks brand new. It is shiney and flawless. You'd never know that it is such an old tub or that it used to be a different color. I chose the no-slip bottom. I am very happy.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$435
    • 1
    • 2(current)

Contact information

31 New Haven Rr St, Mount Vernon, NY 10550

www.surfacespecialists.com

Service hours

Sunday:
7:00 AM - 5:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Bathtub Restoration,
Buffing and Polishing,
Appliance Refinishing,
Countertops and Backsplashes,
Marble and Granite,
Plumbing,
Windows - Safety & Security Film,
Home Healthcare - Disability Equipment & Services,
Cabinet Refacing and Refinishing,
Window Tinting,
Windows,
Appliance Repair - Small

FAQ

Surface Specialists of New York LLC is currently rated 4.8 overall out of 5.

Sunday: 7:00 AM - 5:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 5:00 PM

Surface Specialists of New York LLC accepts the following forms of payment: Check
Yes, Surface Specialists of New York LLC offers free project estimates.
Yes, Surface Specialists of New York LLC offers eco-friendly accreditations.
No, Surface Specialists of New York LLC does not offer a senior discount.
No, Surface Specialists of New York LLC does not offer emergency services.
Yes, Surface Specialists of New York LLC offers warranties.
Surface Specialists of New York LLC offers the following services: Refinishing bathtubs, showers, hot tubs, spas, showers, vanities, pvc/abs plastics, ceramic tile, countertops, acrylic liners & wall systems, safety-handicap tub conversions, jacuzzi whirlpool pump repair, vinyl window frame repairs, pool repair & refinishing, removal of scratches from glass & mirrors.
N/A

Contact information

31 New Haven Rr St, Mount Vernon, NY 10550

www.surfacespecialists.com

Service hours

Sunday:
7:00 AM - 5:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 5:00 PM