** Angie's List SUPER SERVICE AWARD WINNER 2014 through 2019 ** Proudly serving Westchester County for over 40 years, we are a family-owned and operated business dedicated to providing the highest level of quality in all HVAC services.
Our commitment is to creating long-term relationships with our clients by providing quality without compromise, and to that effect, we guarantee 100% satisfaction on all of the work we do.
So whether you're looking for installation, repair or maintenance service for your heating or cooling system, count on us for prompt, affordable, and honest service.
Business highlights
51 years of trusted experience
Emergency Services Offered
Services we offer
HEATING & A/C SERVICE.Gas forced hot air central systems,Mitsubishi Ductless Split Systems,Aprilaire humidifiers,Hydro-air heating and cooling systems,sheet metal fabrication,tankless waterheaters
Description of Work: Ever since we did an large addition to our home (I would guess 15 years ago) and Peterson-Dobbin installed our new air handler and air conditioning system, we have been using them for all of our heating and air conditioning service work. They are experts, reliable, understanding and when you have a real problem, they come as soon as possible. Al Fama is the kind of man you want to be calling when you have a problem. He is caring, clear and fair. We always feel we are in good hands!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Peterson - Dobbin Ent. Ltd.
Thanks so much [Member Name Removed]. Wow where did the time go.
Richard M.
05/2017
5.0
heating & air conditioning/hvac
+ -1 more
Excellent.
Description of Work: Installed complete A/C system.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8
Response from Peterson - Dobbin Ent. Ltd.
Thanks for taking [Member Information Removed] time to write this review. We look forward to many more years [Member Information Removed] working with you.
Robert S.
05/2017
5.0
heating & air conditioning/hvac
+ -1 more
Very well. P-D responded immediately, diagnosed the issue, ordered replacements and installed them in no time flat. The team of three folks were professional and thorough throughout.
Description of Work: Replaced an aged central air conditioning system after a sudden failure.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Peterson - Dobbin Ent. Ltd.
Thanks [Member Name Removed]. Enjoy your new system!
Michael L.
05/2017
5.0
heating & air conditioning/hvac
+ -1 more
Great, no problems never a call back.
Description of Work: Installed whole house a/c system at previous home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Michael L.
05/2017
5.0
heating & air conditioning/hvac
+ -1 more
no problems.
Description of Work: serviced condensation pump off a/c unit. service heating and a/c unit annually
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Michael L.
05/2017
5.0
heating & air conditioning/hvac
+ -1 more
Works great
Description of Work: Installed whole house humidifier
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Reese R.
05/2017
5.0
heating & air conditioning/hvac
+ -1 more
Al and his team crushed expectations again. The new central air system was installed on time, on budget and in a professional manner. He answered any and all questions I had throughout the process and the new system works great. Would highly recommend Peterson Dobbin for any Heating any A/C job.
Description of Work: Central Air Conditioning Install
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Response from Peterson - Dobbin Ent. Ltd.
Thanks [Member Name Removed] for taking the time to write this review. I will continue to try to meet (I mean crush) expectations!
Joan B.
05/2017
5.0
heating & air conditioning/hvac
+ -1 more
Excellent professional service.
Description of Work: be yearly air conditioning heating service. Installation of new condenser
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Peterson - Dobbin Ent. Ltd.
Thanks [Member Name Removed]. Always a pleasure doing business together.
Theresa F.
05/2017
5.0
heating & air conditioning/hvac
+ -1 more
Service technicians are knowledgeable and courteous. Mr. Al Fama, president is professional and a pleasure to work with.
Description of Work: Installation of Fijitsu Ductless Mini Split System in basement office. Bi-Annual maintenance for the past 15 years on multiple systems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,800
Response from Peterson - Dobbin Ent. Ltd.
Thanks so much for taking the time to write this review. Looking forward to many more years as your HVAC service provider.
Heather A.
10/2016
5.0
heating & air conditioning/hvac
+ -1 more
Al and his team showed up when they said they would, and put in our furnace in about a half a day. They were professional, removed the old furnace from our house, and took care to ensure no mess was left behind. The new furnace has worked great and we look forward to working with Al going forward.
Description of Work: Al was a life saver for us. We moved into a new house and the furnace went up in the first 3 months. The weather was starting to get cold and we had no heat - not to mention a toddler. I immediately started calling around and met with 4 different companies. Al returned my call quickly, and came by our house the next day to evaluate our furnace. Al was extremely informative and explained to me the work we needed, how they would do it, what furnace he would recommend and why, and when he would be able to do it. Al was the one that went that extra step - everyone else just told us that we needed a new furnace and left. We knew after that meeting with Al that he was our guy - and as an added bonus - his price was consistent with the other companies we evaluated.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Susan M.
09/2016
5.0
heating & air conditioning/hvac
+ -1 more
Last year this company honestly told us why we could not install HVAC. This year they gave us the most complete information & best price on the gas furnace. They were on time, did work quickly & cleaned up. Perfect!
Description of Work: New Amana gas furnace installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sal S.
09/2016
5.0
heating & air conditioning/hvac
+ -1 more
The work done was top nock. Excellent and professional team. Come to do the installation. All were extremely knowledgeable. I highly recommend this company.
Description of Work: The house was installed with a new central air system. Duck work and units were all new aid installed. The entire system was started from scratch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
GeraldineHoganKaplan K.
03/2016
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$239
Robert K.
03/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Repaired central air unit
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Eric E.
10/2014
5.0
heating & air conditioning/hvac
+ -1 more
Good company to do business with. Nice people and honest! I use them twice a year.
Description of Work: Maintenance on twin furnaces and twin humidifiers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Response from Peterson - Dobbin Ent. Ltd.
Thanks Eric for taking the time to write this review. I'm glad you are satisfied wiyh our service and we look forward for a continual relationship in the future.
Jim M.
10/2014
5.0
heating & air conditioning/hvac
+ -1 more
From start to finish, working with Peterson and Dobbin was wonderful! I worked with Al to get a quote. He knew right away what was best for my home, and worked out a great price! Once agreed, he and his crew were over and got both items removed and replaced within a day and a half. Kept everything clean, too! Would be very happy to do business with again, they did a wonderful job! WILL recommend!
Description of Work: Removed old a/c and heating units and replaced with new, more efficient units.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,200
Response from Peterson - Dobbin Ent. Ltd.
Thanks [removed member name] for your review and kind words. We are glad you were so satisfied with our installation. We look forward to a long relationship and we hope we can continue to meet your expectations.
Patrick R.
07/2014
5.0
heating & air conditioning/hvac
+ -1 more
Ac the service technician was on time and very friendly and knowledgeable.
Description of Work: Central air inspection/tune up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Peterson - Dobbin Ent. Ltd.
Thank you [member name remove] for taking the time to write this positive review. I look for ward to servicing your home for many years to come.
Chase D.
12/2013
5.0
heating & air conditioning/hvac
+ -1 more
I have worked with Peterson Dobbin for at least 15 years and they have consistently provided excellent service and support. They are always responsive immediately and do flawless work. All is superb!
Description of Work: Regular winter heating system tune-up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Peterson - Dobbin Ent. Ltd.
Thanks so much guys. Looking forward to 15 more good years.
Elizabeth F.
10/2013
5.0
heating & air conditioning/hvac
+ -1 more
We had an overwhelmingly positive experience working with Al and his team from Peterson Dobbin. They went out of their way to accommodate our schedule and to work within the tight time frame of our roofer (who unexpectedly moved up the job start date a week). Doing so, allowed Al to run the piping for the central air while the roof was off, as opposed to his team having to open up interior walls to run piping where there was no other means of access. Their willingness to go the extra mile helped save us time and added inconvenience. Due to the fact that we live in an older house, Al customized several pieces of the unit to fit within the tight confines of our utility room. Upon transitioning from summer to fall/winter, Al even came back to go over how to adjust the system from AC to heat, and to ensure that it was still functioning properly. Overall, we received exceptional customer service and high quality craftsmanship and equipment.
Description of Work: Removal of old furnace and installation of new furnace and central air system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Response from Peterson - Dobbin Ent. Ltd.
Thanks so much.We are looking forward to continued service with you.
Reese R.
10/2013
5.0
heating & air conditioning/hvac
+ -1 more
Fantastic. Al and his crew did a great job planning the work and performing the installation. Anytime I needed service they were always very prompt. Peterson Dobbin has also provided equipment and service for my parents in Hartsdale for over 20 years. I would highly recommend Peterson Dobbin.
Description of Work: Mitsubishi ductless split system for additional space and full house central air conditioning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$18,000
Response from Peterson - Dobbin Ent. Ltd.
Thanks. It was our pleasure doing business with you. We especially enjoyed the relationship we had with your parents for so many years and we miss me them both very much.We now look forward to a long standing business relationship with you guys as well.
Leonard & Sherry S.
10/2013
5.0
heating & air conditioning/hvac
+ -1 more
We have used Peterson & Dobbin for may years and will you them again in 2014 for our A/C units. As a customer, they have always been responsive and have come when there have been issues with our systems.
Description of Work: They repaired our A/C
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Response from Peterson - Dobbin Ent. Ltd.
Thanks so much and especially thank you for recommending us to your friends and neighbors.
adam N.
09/2013
5.0
heating & air conditioning/hvac
+ -1 more
they were scheduled for a different day but since there was a cancelleation they called and asked if they can drop by today which was ok - the sooner the better Dave the technician checked and tested the system that was dead and determined that the capacitor was not responding . he went to the supply house got new capacitor installed it checked the system checked the freon level waited to the system to pick up the cooling capacity and left the site
Description of Work: checked the system changed defective capacitor
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Response from Peterson - Dobbin Ent. Ltd.
Thanks so much for taking the time to post this review. It means a lot to us.
Stephen M.
10/2011
5.0
heating & air conditioning/hvac
+ -1 more
I have been using them for installation and maintenance for many years. They have never disappointed. Al is a pleasure to deal with.
Description of Work: Semi-annual preventive maintenance on two systems.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
Response from Peterson - Dobbin Ent. Ltd.
Thanks [removed member name]. This means a lot coming from you.
FRANCES B.
10/2008
1.0
heating & air conditioning/hvac
+ -1 more
Three weeks later, we turned on our A/C system and to our surprise one of our systems provided no cooling! I phoned the company and they sent another worker who thoroughly checked our system and stated that one of the compressors had no freon. He then added freon to the system and it worked. I was shocked to receive a second bill from Peterson Dobbin for $350, $200 for the service call and $150 for the freon. I paid for the freon but did not pay for the service call because the worker who performed the annual maintenance clearly had failed in doing his job. I did not hear further from the company and I assumed they disciplined their neglectful worker. I was shocked when my neighbor phoned them for a fall maintenance service that they bad-mouthed me to her and said they would never again service us. I FOUND THIS TO BE OUTRAGEOUS AND UNPROFESSIONAL. Obviously, I have changed companies and suggest that others be leery of using this company.
Description of Work: This company performed its annual maintenance of our A/C system. When the worker was ready to leave, 15 minutes after he arrived, I questioned him as to whether or not he had time to check the compressor, because he had not gone into the back yard as far as I could tell. He said he had checked the compressor and proceed to leave. I received a bill of $200 for the visit and I paid the bill.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0
$350
Response from Peterson - Dobbin Ent. Ltd.
I disagree with this account of events in its entirety.
REG B.
12/2005
5.0
heating & air conditioning/hvac
+ -1 more
THEY ARE HERE WHEN WE CALL THEM. THEIR WORK IS VERY GOOD. WE HAVE DONE BUSINESS WITH THEM FOR A LONG TIME. THEIR SERVICE IS GOOD. THEY WERE FINE. THEY DIDN'T HAVE TO COME BACK. THEY DID THE REPAIR, AND IT WAS FINE. WE DIDN'T HAVE TO COMPLAIN ABOUT IT.
Description of Work: THEY CAME TO CHECK THINGS OUT.
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*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning
FAQ
Peterson - Dobbin Ent. Ltd. is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
Peterson - Dobbin Ent. Ltd. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Peterson - Dobbin Ent. Ltd. offers the following services: HEATING & A/C SERVICE.Gas forced hot air central systems,Mitsubishi Ductless Split Systems,Aprilaire humidifiers,Hydro-air heating and cooling systems,sheet metal fabrication,tankless waterheaters