Get matched with top toilet pros in Montezuma, NY

"Terrible. He broke a valve resulting in a flooded bathroom floor and left an open, leaking pipe that dripped into the basement through an open hole. My family is still without a toilet in that bathroom. The shower basin was the wrong size, so he was going to cut studs near electrical wiring to make it fit. I said that I wanted a Toto toilet. He bought a cheap brand for $150, a brand I have never heard of. We found the receipt in the bathroom. He had many reasons as to why he kept getting detained, one because he said he needed more money. The contract stated 50 percent at signing, another 25 percent upon completion of demo, and the final 25 percent on project completion. I paid him $4,550 on 12/4/2024, CASH. I paid another $1,500 on 12/21/2024 CASH, and $766 on 1/17/2025 CASH. He refused to work unless I paid him on 12/21/2024 because he said he had completed the bathroom demo, and according to the contract, $2,275 was required at completion of bathroom gutting, but the gutting was incomplete with mounds of insulation on the floor and the dumpster was still in our driveway. Even after I explained that the gutting was not complete until all debris was removed and the dumpster was gone, I still paid him, but I did this because he refused to work without this payment. When he began working again, contract specifications were not met. He continued not to show up for work, each time with an excuse, sick children, sick wife, car broke down, etc. I have never heard of a contractor who did not own a truck, but he did not. There were many warning signals, no business cards etc., but I gave him the benefit of the doubt because he had two young children. The contract was signed 12/4/2024 and I terminated his services on 2/11/2025, after 3 months without a toilet, shower, sink, etc. He was angry and threatened to sue me for breach of contract, but the more chances I gave him, the more I realized he had no clue what he was doing. Per your rating below, please clarify your scale, is 1 the best and 5 the worst? I can’t provide a rating with a clear understanding of your rating system. In the end, all he completed was the bathroom demolition. I can live with him keeping $1500 for that, even though it could have been done for much less. I would like a refund of $4,550 as he didn’t complete any work other than the demo and didn’t purchase materials that fit our bathroom requirements. Note: he is going to contest that he did spend money on supplies such as bathroom pipe pieces, toilet, shower enclosure, even though they were the wrong size. He took them from our work site. I pulled thousands of dollars from my retirement account, money that I believed would have resulted in a nice bathroom. My family has endured hardship without the bathroom, and I have been dealing with tremendous stress as a result. It is also taking me extra time to prepare this document for you, time that I need for more important priorities such as my health."

"Job was completed within 24 hours of my inquiry on Homeadvisor. Owner of business, Bennett Baritell showed up as agreed, delivered and installed the hot water tank in a timely and professional manner for a reasonable price. I was provided with a written statement of warranty for labor for 2 years. Installation was done only a few hours ago. Everything appears to be working well and the project sight was left clean and neat. "

"Been over 4 years since we had Everdry out to help with my mother's basement. Prior to having them come out every spring or heavy rain we'd have at least a foot of water in the basement. After our first meeting with the representative we were impressed with there professionalism and responviness . There price seemed fair so after checking with some of there referrals and reviews online we decided to have them do the job. From start to finish they performed above and beyond our expectations. There time frame was met. They cleaned up daily and answered any questions we had. And most importantly there were no surprises or extra charges. The price we contracted at is what we paid. We highly recommend there service plan. This is only the 2nd time we've had to use it in 4 years. It was on a Saturday this time and they had someone here within a couple hours and resolved the problem. The individual was respectful, answered our questions and we were highly satisfied "

"Great work ethics and program"

"I was very pleased with this company. They were polite, capable and worked well as a team. I would highly recommend them."

"Very well. Prompt and efficient."

"Mr. Pellicano is very knowledgeable and professional. Everything went right on schedule and within our budget. We're so happy we found him; he did a great job!"

"Digging along side of a high pressure gas main , the project went 100% . He now works at 45 of our locations . Excellent service"