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Honest & Fair Appliance Repair

Appliance Repair

About us

Honest & Fair Appliance Repair is licensed, insured, and bonded for your protection. All of our technicians are highly experienced in the repair of all major appliances. They are trained on a regular basis by all major appliances manufacturers to keep up with the constantly evolving technology of household appliance service. At Honest & Fair, we are committed to providing the most reliable and dependable service to our customers, while providing some of the most reasonable rates in the Tri-State area. We provide fast repairs on all makes and models of household appliances. With over-20 years of quality repairs, we stand out from the rest in reputation, service and dependability. About Us Honest & Fair Appliance Repair is a family owned and operated business. Jim McRae founded the company in 1976. In 2008, son Jesse stepped into the famly business to continue to grow the company. Honest & Fair has been proudly serving Monroe, NY, and the Hudson Vallley area for over 16 years.

Business highlights

32 years of trusted experience

Services we offer

Appliance Service & Repair.

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check

Reviews

4.848 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
2%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 26-48 of 48 reviews

Christine S.
01/2017
5.0
appliance repair
  + -1 more
Very well.
Description of Work: They were out of my area but they cheerfully provided the name of a business in my area which was a very good one.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Marianne V.
09/2016
5.0
appliance repair
  + -1 more
Quick service and repaired.
Description of Work: Repaired dryer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$297

Jennifer C.
04/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired my clothes dryer. Was happy I didn't have to buy a brand new one. And the price was excellent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

George N.
04/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: They repaired my washing machine. From the moment he stepped foot in my house till he left it was a pleasant experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Kevin C.
11/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: refrigerator could not be repaired.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

KENNETH K.
10/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Paul T.
10/2015
5.0
appliance repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Emily G.
07/2015
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Emily G.
07/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Simone O.
05/2015
5.0
appliance repair
  + -1 more
THEY WE GREAT
Description of Work: fixed and replaced hose in washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

MEAGAN N.
05/2015
5.0
appliance repair
  + -1 more
N/A
Description of Work: The provider told me I needed a plumber. It wasn't an issue he could fix

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$96

Deborah B.
04/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Heard a strange sound from washing machine so called them. They came out quickly, thoroughly inspected and tested but found nothing wrong. Maybe it was just something weird and transient. No problems since on this 16 year old appliance. I had to pay the minimum service fee of course, but did so gladly, considering that they are "honest and fair," and didn't try to sell me an unnecessary repair. I LOVE THIS COMPANY!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Cathy G.
04/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Always honest and never overpriced. Incredibly knowledgable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Joseph S.
01/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced temperature control in a less than 5 year old Frigidaire refrigerator with the Sears Kenmore ELITE name on it. VERY disappointed, saves energy & costs a bundle to fix. was told I was lucky if it lasted 5 years,it didn't. Forget upgrading, keep you old refrigerator, my old one lasted almost 30 years only with a compressor repair.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$261

Cheryl V.
04/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced a transformer on the freezer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Hillary H.
06/2013
5.0
appliance repair
  + -1 more
unknown
Description of Work: These guys were great! They called back right away, showed up a day later, were able to fix the problem with a great customer friendly attitude and professionalism. I would highly recommend them!!
Rating CategoryRating out of 5
Yes, I recommend this pro

Larissa W.
02/2012
5.0
appliance repair
  + -1 more
They looked at a broken wall Owen and told me that fixing it is worthwhile. I would recommend them. I've used them in the past. They have been honest and fair.
Description of Work: I used Honest & Fair Appliance Repair in January to fix a broken wall Owen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Linda W.
01/2012
5.0
appliance repair
  + -1 more
he came out to repair my front loader but he recommend I replace it and he gave me recommendations of which appliances to stay away from because they are difficult to repair it was like having consumer reports I really appreciated it. If I could say one more thing its that if you are a senior citizen he will also instal appliances for people if you need that help. I love this guy he has also fixed my oven
Description of Work: .fixed front loading washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Nancy S.
11/2011
5.0
appliance repair
  + -1 more
I had a dishwasher that wasn't working. They came over, looked at it, and told me whatever cost a repair. It was a motor, rather expensive part almost $300. I bought a new dishwasher altogether. They were very knowledgeable and straight forward. I would definitely recommend him to anybody. We will use him again if we have to. He knew that I would be without a dishwasher for a while, so he sucked out all the water that was left in it so it doesn't start to smell. He is very responsive and came within a day on time.
Description of Work: I used the services of Honest & Fair Appliance Repair for large appliance repair. I last used them in February 2011.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joyce F.
10/2011
5.0
appliance repair
  + -1 more
He is very honest a fair. Responsible does very good work. I trust him being in my home.
Description of Work: He installed delivered and installed a new clothes dryer for me.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan C.
08/2011
5.0
appliance repair
  + -1 more
See above
Description of Work: I had used this service a number of years ago and remembered the name. Although he doesn't service my area any longer, he was kind enough to return my call and let me know. I remembered him because he lived up to his name and I would recommend him highly. He repaired my clothes dryer at that time.

Rating CategoryRating out of 5
professionalism
5.0

Yes, I recommend this pro

thea G.
10/2010
5.0
appliance repair
  + -1 more
There is this person named Jim McRae who owns it along with his son. He is outstanding, honest, is on time and does an excellent job. If he cannot fix something, he will tell us to buy a new washing machine. He tried fixing my old washing machine, and when he couldn't, he told us that it was no point trying to fix it. He told us it was time to get a new one. He does his work cleanly and neatly. He always returns phone calls and is excellent. He deserves to be on Angie's List in a good way. He charges a standard amount of $78 per hour. He has always been decent in terms of price and never overcharges. His prices are very fair and I would use him in the future.
Description of Work: I used Honest & Fair Appliance Repair for getting an old washing machine fixed, a month ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$78
    • 1
    • 2(current)

Contact information

20 Eagle St, MONROE, NY 10950

www.honestfairappliance.com

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair

FAQ

Honest & Fair Appliance Repair is currently rated 4.8 overall out of 5.
Honest & Fair Appliance Repair accepts the following forms of payment: Check
No, Honest & Fair Appliance Repair does not offer free project estimates.
No, Honest & Fair Appliance Repair does not offer eco-friendly accreditations.
Yes, Honest & Fair Appliance Repair offers a 10% senior discount.
No, Honest & Fair Appliance Repair does not offer emergency services.
Yes, Honest & Fair Appliance Repair offers warranties.
Honest & Fair Appliance Repair offers the following services: Appliance Service & Repair.

Contact information

20 Eagle St, MONROE, NY 10950

www.honestfairappliance.com