Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

ADT Security Services

Home Security Systems, Home Automation, Home Healthcare - Medical Alert Systems

About us

ADT is a leading provider of security and automation solutions for homes and businesses in the United States and Canada, people on-the-go and their networks. Making security more accessible than ever before, and backed by 24/7 customer support, ADT is committed to providing superior customer service with a focus on speed and quality of responsiveness, helping customers feel more safe and empowered.

Business highlights

151 years of trusted experience
Emergency Services Offered

Services we offer

Home Security, Home Automation, Home Health, ADT PulseĀ® Solutions, Gold Standard Custom Home Solutions

Amenities

Senior Discount

10 -20%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.264 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
66%
4
13%
3
6%
2
6%
1
9%


Rating CategoryRating out of 5
quality
4.2
value
4.2
professionalism
4.2
responsiveness
4.1
punctuality
4.1
Showing 26-50 of 64 reviews

02/2006
5.0
home security systems
Ā  + -1 more
WE FEEL SO MUCH SAFER WITH THE ALARM NOW. AFTER OUR HOME WAS BROKEN INTO I FELT SO AFRAID TO BE ALONE. NOW IT JUST FEELS LIKE ANY OTHER DAY. THEY HAVE SAVED MY SANITY.
Description of Work: THEY INSTALLED A NEW HOME SECURITY SYSTEM AFTER MY BREAK IN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Ray M.
02/2006
4.0
home security systems
Ā  + -1 more
WE LOVE OUR ADT SERVICE. WE FEEL A LOT MORE SECURE IN OUR HOME WITH THIS SERVICE. THE PRICE IS EXCEPTIONABLY REASONABLE. WE HAVE NEVER HAD ANY FALSE TRIGGERS OR ANY PROBLEMS.
Description of Work: INSTALLED ALARM SYSTEM INSIDE OF HOME

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$400

DAVID O.
02/2006
5.0
home security systems
Ā  + -1 more
I WAS NOT HAPPY THAT ADT DID CHARGE ME A $25 SERVICE FEE FOR DOING WORK THAT WAS SUPPOSE TO BE UNDER CONTRACT. PLUS IT TOOK THEM TWO WEEKS TILL THEY CAME TO FIX IT. OTHER THAN THAT, ADT IS GOOD FOR RESPONDING WHEN OUR ALARM GOES OFF
Description of Work: ADT SECURITY CAME TO MY HOME TO PUT IN A NEW SECURITY CODE PAD.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro
$25

02/2006
4.0
home security systems
Ā  + -1 more
I FEEL SAFE WITH A SECURITY SYSTEM IN MY HOME, AND AM GLAD I HAD THEM TO INCLUDE FIRE AND EMERGENCY SERVICES. THE SERVICE PERSON WAS VERY KIND WHEN ANSWERING MY QUESTIONS.
Description of Work: I HAD SOME QUESTION ABOUT WHETHER OR NOT MY SECURITY SYSTEM WAS WORKING AS IT SHOULD. THE SERVICE PERSON MADE A MAINTENANCE CHECK ON THE SYSTEM WITHIN MY HOME, AND UPGRADED CODES AS NECESSARY.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$125

NATHAN L.
02/2006
5.0
home security systems
Ā  + -1 more
WE ARE SATISFIED WITH THE SERVICE PROVIDED TO US. WE HAVE NOT HAD ANY TYPE OF PROBLEMS WITH THE ALARM SYSTEM SINCE WE HAD IT INSTALLED. THE WORKERS WERE COURTEOUS TO MY HOME AND ARE WELCOME BACK
Description of Work: THEY INSTALLED A NEW ALARM SYSTEM IN MY HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

02/2006
5.0
home security systems
Ā  + -1 more
WE FEEL VERY SAFE WITH OUR NEW HOME SECURITY SYSTEM. WE HAVE HAD NO PROBLEMS WITH OUR ALARM. IT'S NICE TO KNOW IT'S THERE EVEN IF WE NEVER HAVE TO USE IT.
Description of Work: THEY INSTALLED A NEW HOME SECURITY SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

02/2006
5.0
home security systems
Ā  + -1 more
THE SYSTEM WORKS GREAT AND THE HOUSE IS SECURE WHEN THE SYSTEM IS IN USE. THE WORKERS ARE COURTEOUS AND DEPENDABLE. THE SYSTEM IS KEPT IN A GOOD WORKING CONDITION.
Description of Work: I HAD ADT SYSTEM INSTALLED IN A QUALITY MANNER. THE WORKERS ARE CAREFUL TO NOT DISTURB ANY OF THE PROPERTY IN THE HOME. THE SYSTEM WAS INSTALLED IN A SHORT TIME WITH NO PROBLEMS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$33

TRISH R.
02/2006
5.0
home security systems
Ā  + -1 more
ADT IS A VERY PROFESSIONAL, PUNCTUAL SECURITY PROVIDER. I HAVE HAD SEVERAL INCIDENTS WITH REAL AND FALSE ALARMS. EVERY TIME THEY HAVE BEEN VERY GENEROUS AND WARM HEARTED.
Description of Work: ALARM INSTALLED

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$35

02/2006
5.0
home security systems
Ā  + -1 more
IT WAS VERY GOOD. I DID NOT HAVE ANY PROBLEMS. I CALLED UP, AND THEY SET UP AN APPOINTMENT TO SEND SOMEONE OVER. THEY WERE PROMPT, AND THE TIME THE PERSON WAS HERE WAS WHEN HE SAID THEY WOULD BE. THERE WERE NO DELAYS.
Description of Work: IT WAS A WIRE THAT WAS SHORTED OUT AND HAD TO BE REPLACED IN THE SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

02/2006
1.0
home security systems
Ā  + -1 more
EVERY TIME THAT I OPENED MY SCREEN DOOR, FRONT OR BACK DOOR THAT ALARM WOULD GO OFF AND THE POLICE & FIRE DEPARTMENT WOULD SHOW UP. WAS INSTALLED IN THE LAUNDRY ROOM WHICH WAS VERY HARD TO GET TO. ANYTHING WOULD SET IT OFF.
Description of Work: INSTALLED ALARM SYSTEM.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$300

02/2006
5.0
home security systems
Ā  + -1 more
WE GOT A SPECIAL PRICE FOR HAVING THEM INSTALL THE SECURITY WINDOWS, DOORS AND A ALARM SYSTEM. MY ALARM WENT OFF ONE DAY BY ACCIDENT AND THEY RESPONDED QUICKLY. THEY DIDN'T EVEN CHARGE ME FOR COMING OUT.
Description of Work: INSTALLED SECURITY WINDOWS, DOORS AND ALARM SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TOM C.
02/2006
5.0
home security systems
Ā  + -1 more
THE TECHNICIAN THAT CAME TO US TOOK A LOT OF TIME TO EXPLAIN THE SYSTEM TO ME AND MY FAMILY. THAT IS THE MAJOR POINT OF WHY I AM SATISFIED WITH THIS COMPANY.
Description of Work: IT WAS JUST AN INSTALLATION AND INTRODUCTION TO THE SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

JEFF B.
02/2006
4.0
home security systems
Ā  + -1 more
THE WORKER WAS VERY KNOWLEDGEABLE AND TRUSTING. A WARM AND FRIENDLY PERSON. HE EXPLAIN IN DETAIL HOW THE SYSTEM WORKED SO THAT I WOULD UNDERSTAND IT. CLEANED UP HIS MESS AFTER USING THE DRILL.
Description of Work: INSTALLED SECURITY SYSTEM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$900

02/2006
5.0
home security systems
Ā  + -1 more
IT WAS VERY GOOD. I DID NOT HAVE ANY PROBLEMS. I CALLED UP, AND THEY SET UP AN APPOINTMENT TO SEND SOMEONE OVER. THEY WERE PROMPT, AND THE TIME THE PERSON WAS HERE WAS WHEN HE SAID THEY WOULD BE. HE WAS HERE ON TIME. THERE WERE NO DELAYS. THEY WERE VERY PUNCTUAL.
Description of Work: IT WAS A WIRE THAT WAS SHORTED OUT THAT HAD TO BE REPLACED IN THE SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

02/2006
4.0
home security systems
Ā  + -1 more
ADT IS NOT AT BAD COMPANY, BUT WE REALLY DO NOT HAVE ANY ONE ON ONE WITH THE COMPANY. THEY HAVE BEEN HERE ONCE TO INSTALL THE SYSTEM AND THAT WAS ALL.
Description of Work: INSTALLED SMALL ALARM SYSTEM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$380

02/2006
3.0
home security systems
Ā  + -1 more
ADT HAS GREAT WORKERS BUT THEY DO NOT RESPOND TO THE CUSTOMERS NEEDS LIKE THEY SHOULD. THE ALARM WOULD GO OFF OUT OF THE BLUE AND CAUSE PROBLEMS. IT TOOK ABOUT THREE TRIES BEFORE THEY GOT IT FIXED.
Description of Work: REPLACED THE MAIN BOX TO THE ALARM SYSTEM.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro
$65

CAROL G.
02/2006
5.0
home security systems
Ā  + -1 more
ADT DOES AN EXCELLENT JOB. THEY ARE ALWAYS THERE WHEN OR IF I EVER NEED THEM. I FEEL SAFE AND SECURE KNOWING THAT MY FAMILY IS PROTECTED BY ADT. THEY DID AN EXCELLENT JOB INSTALLING THE SYSTEM. I HAVE HAD NO PROBLEMS AT ALL.
Description of Work: INSTALLED AND SERVICE SECURITY SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

02/2006
2.0
home security systems
Ā  + -1 more
THE ALARM SYSTEM WOULD JUST GO OFF WHEN IT FELT LIKE IT. WE CALLED MORE THAN TEN TIMES BEFORE THEY FINALLY CAME TO FIX IT. THE POLICE DEPARTMENT EVEN SENT US A NOTICE IN REGARDS TO THE FALSE ALARMS.
Description of Work: REPAIRED THE ALARM MONITORING BOX

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$85

CHRIS S.
01/2006
2.0
home security systems
Ā  + -1 more
WHEN OUR SECURITY PANEL QUIT WORKING, WE CALLED AND THEY DIDN'T COME TO FIX IT FOR OVER A WEEK. THEN THEY UPDATED IT AND IT DIDN'T WORK RIGHT, IT TOOK ANOTHER WEEK TO FIX IT.
Description of Work: REPLACEMENT OF SECURITY PANEL UNDER CONTRACT.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$158

Ron U.
01/2006
5.0
home security systems
Ā  + -1 more
I FEEL THIS IS A RELIABLE AND PROFESSIONAL COMPANY. WHEN MY ALARM SOUNDS THEY RESPOND IMMEDIATELY TO THE POLICE. WHEN THE ALARM SYSTEM WAS TESTED THE SOUND WAS EXTREMELY LOUD. THANKS TO ADT I FEEL SAFE IN THE HOME.
Description of Work: REPAIRED SOUND ON ALARM SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

01/2006
5.0
home security systems
Ā  + -1 more
THEY DO A GOOD JOB. IF THERE IS EVER A PROBLEM THEY ARE ON TOP OF IT AND HAVE IT FIXED OR REPLACE THE DEFECTIVE ITEM. WE HAD TO HAVE A NEW KEY PAD INSTALLED ABOUT 6 MONTHS AGO AND IT WAS DONE QUICKLY.
Description of Work: MONITOR HOME

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

01/2006
5.0
home security systems
Ā  + -1 more
THIS COMPANY IS QUICK TO RESPOND AND EFFICIENT IN THEIR WORK. OUR PANEL QUIT OPERATING AND THEY WERE OUT THE NEXT DAY AND REPLACED IT WITH A NEWER PANEL.
Description of Work: PANEL UPDATE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$132

01/2006
5.0
home security systems
Ā  + -1 more
THEY ARE WONDERFUL. WE WANTED TO ADD MORE SERVICES TO OUR SERVICE CONTRACT, SO THEY CAME OUT THE NEXT DAY TO UPDATE OUT SECURITY PANEL. THEY WERE ON TIME AND QUICK TO GET THE WORK DONE.
Description of Work: UPDATED SYSTEM PANEL

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$349

01/2006
2.0
home security systems
Ā  + -1 more
OUR ALARM WENT OFF AND IT TOOK THEM AT LEAST THIRTY MINUTES TO RESPOND. WE THOUGHT THAT WAS TOO LONG SO WE DON'T USE THEM AS AN ALARM COMPANY ANYMORE.
Description of Work: RESPONSE TO ALARM.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$45

01/2006
5.0
home security systems
Ā  + -1 more
THIS IS AN EXCELLENT COMPANY. WHEN I COULDN'T GET MY SECURITY PANEL TO RESET, THEY CAME OUT THE NEXT DAY AND REPLACED IT. WHEN THE ALARM GOES OFF THEY CALL WITHIN SECONDS TO VERIFY THE REASON.
Description of Work: REMOVED AND REPLACED SECURITY PANEL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$359
    • 1
    • 2(current)
    • 3


Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home Security Systems,
Home Automation,
Home Healthcare - Medical Alert Systems

FAQ

ADT Security Services is currently rated 4.2 overall out of 5.

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

ADT Security Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, ADT Security Services does not offer free project estimates.
No, ADT Security Services does not offer eco-friendly accreditations.
No, ADT Security Services does not offer a senior discount.
Yes, ADT Security Services offers emergency services.
No, ADT Security Services does not offer warranties.
ADT Security Services offers the following services: Home Security, Home Automation, Home Health, ADT PulseĀ® Solutions, Gold Standard Custom Home Solutions

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM