Charles Krull & Son Inc Plumbing & Heating

Fabulously

NO COMPLAINTS.

absolutly excellent job!

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good. no problems

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it went very well.

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See aove

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The work went very smoothly. I felt that the technicians knew what they were doing, and they took the time to explain it to me. I am very satisfied with this firm's level of professionalism, and the quality of their work. Everything was completed when it was supposed to be, and thus far, it is functioning as it should.

The guys originally came in a few weeks ago and provided an estimate that was around twice as much as the price we ultimately paid. Their price was better than any other estimate we received and the guys were very nice so booking them was a no brainer. Two guys showed up and went to work. A representative from the office turned up to review their work and talk me through what they found. While working they discovered a way to complete the job that took less time and fewer materials than originally estimated, which was obviously a huge bonus (basically half price). While they were testing the boiler they pointed out a few issues with the valves that would be covered by our service contract with our heating company (i.e. work they would've gained nothing by pointing out). Very helpful, and great stuff to know. They also pointed out an issue with a waste water pipe that was cracked and could become a problem in the future, and provided an estimate on the spot. No pressure, just made sure we were aware of the problem. I was incredibly impressed with the professionalism and friendliness of the guys who were turned up, and I'd recommend them 100x over.

I paid $1,100 for the service and I found out I could buy a new one for a few hundred dollars. He had to knock some of the tiles down to put it in. I could have went out and bought one and had him put it in. It wouldn't have been anywhere near $1,100.

The time I called for help, and the time the truck showed up all took less than 45 minutes. Two workers showed up and examined my problem, they explained what was wrong and showed me what was wrong, they told me what had to be done and I agreed. It took about 25 minutes, and my Toilet is working like new. Of course they told me about other services they perform, like a yearly contract for the boiler which is always good to know, what also impressed me is this fact, they put on plastic coverings for their the shoes so they did not bring in any dirt in the house. Great job and would use them again and recommend them highly.

When I called for service I spoke to Elizabeth. She explained details about how the company works, and what I should expect. She was very helpful and friendly. The two men who performed the work were very prompt and professional. They were efficient in their work, and everything is working perfectly so far. I would not hesitate to call them again.

My steam heating system (gas boiler) was not working properly. I called my usual heating company who responded, diagnosed the problem, and priced it out at 2,400 to fix. The repair would entail breaking open two seperate walls to gain access to the pipes. For the first time ever, I decided to call around for additional estimates being that the repair cost was so extreme. I searched Angies List and came across Charles Krull & Son whom I decided to call. The experience is as follows: I knew IMMEDIATLEY that this was going to be a great company to deal with. Their customer service manager Elizabeth answered the phone and was incredibly professional and knowledgable. She assured me someone would be at my home within 2 hours, and she would call 20 minutes in advance to let me know they are on their way with a full description of the worker and his identitiy, etc. Chris Krull arrived, immediatley put scrubs over his boots prior to entering my home and handled himself with 100% confidence and professionalism. Chris took his time conducting all sorts of tests and exams on my boiler, tracing pipes, and explaining to me exactly what he was doing and why. Although Chris understood why the inital plumber diagnosed the problem as such, Chris had a differant theory as to why my system was not working. He explained to me what he believes the problem is and how he would fix it. He explined to me in simple terms how my heating system works so I would be able to understand how he came to the conclusion of what he believes is wrong. Chris then explained to me that his repair would involve making only 1 small hole in a wall and that the cost would be 300.00 dollars. HE WAS 100% CORRECT IN HIS THEORY OF WHAT WAS WRONG. My system is now working better than ever. Elizabeth even called me back to ask how the service was. THIS COMPANY IS VERY PROFESSIONAL, TRUSTWORTHY, AND ON POINT!!!! Charles Krull & Son saved me over 2 thousand dollars and saved me from having to break walls open and then have the walls repaired for what would have been for no reason! Chris took his time at my house, explained everything to me, was polite as can be, was very excited to share his knowledge with me, and did not take advantage of an opportunity to do a "big job" and make lots of money when I would never have known the differance. He is a brillant heating and plumbing professional who takes pride in his work and knows exactly what he is doing. Something very hard to find these days. Because of this experience, starting with Elizabeth and ending with Chris, CHARLES KRULL AND SON PLUMBING AND HEATING WILL NOW BE THE ONLY COMPANY I WILL DEAL WITH FOR MY PLUMBING AND HEATING PROBLEMS FROM THIS DAY FORWARD. Brian Parr

Excellent. On time , neat, courteous Well done all around

They did a great job. The performed their job quickly and professionally & for a very fair price. Installation & repairs went smoothly and I have no more issues in the house. They were great. The owner, Chris Krull, even calls me every few months to check to make sure everything is ok with the work and that there are no new issues.

It went very smooth, no details to describe. Great work preformed.

Excellent--Chris Krull is an artist..Job was neat,clean,beautiful..Very satisfied!!

He installed a new thermostat. He will do a good job and he will stick by you. He did a good job and everything was clean and professional.

He fixed a carbon monoxide problem for me. He did a good job and everything was clean and professional. He took care to make sure everything was installed properly and tested properly.