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ADT Security Services, Inc

Home Security Systems, Home Automation, Doors,

About us

ADT is one of today's most trusted and well-known brands in the security industry and currently serves more than six million customers, making us the largest company of our kind in both the U.S. and Canada. Our broad and pioneering set of products and services—from interactive home and business solutions to home health services—meet a range of customer needs for today's active and increasingly mobile lifestyles.

Business highlights

151 years of trusted experience
Emergency Services Offered

Services we offer

Home Security, Home Automation, Home Health, ADT Pulse® Solutions, Gold Standard Custom Home Solutions

Amenities

Senior Discount

10 -20%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.5198 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
19%
3
5%
2
5%
1
3%


Rating CategoryRating out of 5
quality
4.5
value
4.4
professionalism
4.5
responsiveness
4.5
punctuality
4.5
Showing 76-100 of 198 reviews

02/2006
5.0
home security systems
  + -1 more
I THINK THIS IS A RELIABLE AND PROFESSIONAL COMPANY. THE WORKERS ARE ALWAYS ON TIME AND VERY EFFICIENT. I TRUST THIS COMPANY TO SECURE MY HOME AND MY FAMILY AND THEY DO A WONDERFUL JOB AT IT.
Description of Work: REPAIRED ALARM SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

02/2006
5.0
home security systems
  + -1 more
I HAVE HEARD ABOUT THIS COMPANY SEVERAL TIMES AND JUST DECIDED TO USE THEM. OVERALL THEY HAVE GIVEN GREAT SERVICE. THE WORKERS INSTALLED THE SYSTEM NEATLY AND PROFESSIONALLY. I FEEL SAFE NOW KNOWING I HAVE ADT.
Description of Work: INSTALLED ALARM SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

02/2006
2.0
home security systems
  + -1 more
ADT IS A COMPANY THAT NEEDS TO GET THEIR BUSINESS TOGETHER. THEY ARE NOT ORGANIZED. WHEN MY ALARM WENT OFF THEY DID NOT CALL OR SEND ANYONE TO HELP.
Description of Work: INSTALLED ALARM SYSTEM.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$400

02/2006
3.0
home security systems
  + -1 more
ADT IS KNOWN NATIONWIDE AND YOU WOULD THINK SINCE THEY ARE SO POPULAR THAT THEY WOULD PROVIDE THE BEST SERVICE EVER. THEY DON'T AND THEY ARE NOT CHEAP, BUT THEY ARE WELL WORTH IT.
Description of Work: INSTALLED ALARM SYSTEM.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$400

Kathy R.
02/2006
4.0
home security systems
  + -1 more
ADT IS THE MOST NATIONWIDE KNOWN HOME SECURITY SYSTEM IN THE US. THEY KNOW HOW TO HELP PROTECT THE GOOD FROM THE BAD. WE CAN COUNT ON THEM TO BE THERE TO PROTECT US.
Description of Work: THEY INSTALLED AN ALARM SYSTEM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

02/2006
2.0
home security systems
  + -1 more
I HAVE CALLED THIS COMPANY SEVERAL TIMES FOR SERVICE AND THEY NEVER RESPOND BACK. WHEN SOMETHING NEEDS TO BE REPAIRED THEY CHARGE FOR THE SERVICE. AND THE WORKERS COME OUT ON THEIR TIME NOT ON YOUR TIME.
Description of Work: INSTALLED ALARM SYSTEM.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$150

02/2006
4.0
home security systems
  + -1 more
I WAS FAMILIAR WITH THIS COMPANY, AND I DECIDED TO USE THEIR SERVICES FOR MY HOME. ADT IS A GOOD COMPANY, I HAVE NEVER HAD ANY PROBLEMS WITH THE SERVICE THAT THEY PROVIDE.
Description of Work: INSTALLED ALARM SYSTEM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

02/2006
5.0
home security systems
  + -1 more
WE HAD THEM INSTALL OUR ALARMS IN OUR LAST HOME, AND THEY DID AN EXCELLENT JOB. THAT IS WHY WE DECIDED TO ACTIVATE THE ALARM IN THIS NEW HOUSE. I LIKE THAT THEY ARE A NATIONAL COMPANY. THE BRAND NAME CARRIES A LOT OF WEIGHT WITH ME.
Description of Work: THE SYSTEM WAS ALREADY IN SO WE CHANGED OUT SOME OF THE DIFFERENT MONITORS BECAUSE WE HAVE ANIMALS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

STANLEY N.
02/2006
5.0
home security systems
  + -1 more
I AM VERY SATISFIED WITH MT LOCAL SECURITY COMPANY. I HAD A SMALL SMOKE PROBLEM, AND THE FIRE DEPARTMENT WAS THERE IN A FLASH! EVEN THE CUSTOMER SERVICE REP'S ARE VERY KIND.
Description of Work: INSTALLED ALARM SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

02/2006
4.0
home security systems
  + -1 more
I THINK THIS IS A VERY REASONABLE COMPANY. THE WORKERS WERE EFFICIENT & POLITE. IF MY ALARM WAS TO GO OFF, THEY WOULD CALL ME IMMEDIATELY. I FEEL THAT MY FAMILY & MY HOUSE ARE SAFE & SECURE WITH THIS SYSTEM.
Description of Work: THEY REPAIRED MY ALARM SYSTEM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

02/2006
5.0
home security systems
  + -1 more
I AM VERY HAPPY WITH THIS COMPANY. I REALLY HAVE NOT HAD TO USE THEM BUT WHEN THE SYSTEM WAS INSTALLED, THE SERVICE GUYS WERE VERY INFORMATIVE AND PROFESSIONAL.
Description of Work: INSTALLATION OF ALARM SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

02/2006
4.0
home security systems
  + -1 more
I'M PLEASED WITH THE SERVICE ADT HAS PROVIDED. THEY ARE VERY RESPONSIVE TO CALLS. THE CUSTOMER SERVICE REPRESENTATIVES ARE VERY RESPECTFUL & KIND.
Description of Work: THEY INSTALLED AN ALARM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$34

02/2006
5.0
home security systems
  + -1 more
ADT IS A GOOD WAY TO PROTECT YOUR HOME FROM THE OUTSIDERS. THE ALARM SYSTEM IS EVEN ON WINDOWS AND PATIO DOORS. THE SENSORS DETECTS WHEN SOMEONE IS MESSING WITH YOUR HOME.
Description of Work: INSTALLED ALARM SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TONI K.
02/2006
5.0
home security systems
  + -1 more
I FEEL THIS IS AN EXCELLENT COMPANY. THE ALARM SYSTEM WAS INSTALLED NEATLY AND PROFESSIONAL. THEY RESPOND QUICKLY TO THE POLICE WHEN WE HAVE FALSE ALARMS.
Description of Work: INSTALLED ALARM SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

02/2006
5.0
home security systems
  + -1 more
THIS IS A GREAT COMPANY VERY PROFESSIONAL AND EFFICIENT. THE ALARM SYSTEM WAS INSTALLED VERY NEAT AND IT LOOKED NICE. ANY QUESTIONS OR CONCERNS I HAD WERE ANSWERED IMMEDIATELY.
Description of Work: INSTALLED ALARM SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Paul F.
02/2006
1.0
home security systems
  + -1 more
IT TOOK ME FOREVER TO GET THEM TO COME OUT AND DO THE WORK IN THE FIRST PLACE, THEN THEY USED A BAD BATTERY AND MY SYSTEM WAS OUT FOR TWO DAYS WHEN THE POWER WAS BEING WORKED ON, IT TOOK ANOTHER WEEK TO GET THEM TO COME AND RESET THE SYSTEM AFTER THAT.
Description of Work: SUPPOSED TO UPDATE SYSTEM AND CHANGE BACKUP BATTERY.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$189

02/2006
4.0
home security systems
  + -1 more
ADT IS A GREAT PROTECTION SERVICE FOR HOMES. IT'S NOT A JOKE. IF YOUR ALARM GOES OFF, THEY DO CALL & IF THEY GET A REASONABLE EXPLANATION THEY WILL SEND THE POLICE.
Description of Work: THEY INSTALLED AN ALARM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$400

02/2006
5.0
home security systems
  + -1 more
ADT DID A VERY GOOD JOB IN INSTALLING MY ALARM SYSTEM. THEY WERE VERY PROFESSIONAL AND EASY TO DO BUSINESS WITH. THEY GOT THE WHOLE THING DONE IN A VERY TIMELY MANNER. I WAS VERY SATISFIED WITH THEIR SERVICES.
Description of Work: INSTALLED ALARM SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

02/2006
5.0
home security systems
  + -1 more
I LOVE MY LOCAL SECURITY COMPANY! I HAVE NEVER CALLed AND HUNG UP DISSATISFIED WITH THE CUSTOMER SERVICE REP'S. I HAVE ALREADY REFERRED THEM TO NEIGHBORS.
Description of Work: INSTALLED ALARM SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$32

Maryann M.
02/2006
5.0
home security systems
  + -1 more
MY OVERALL EXPERIENCE WITH THIS COMPANY WAS EXCELLENT. THE ALARM SYSTEM WAS INSTALLED WITH NO DAMAGE TO THE WALLS. THE QUESTIONS OR CONCERNS I HAD WERE ANSWERED IMMEDIATELY. I FEEL VERY SAFE NOW.
Description of Work: INSTALLED ALARM SYSTEM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

ROGER R.
02/2006
5.0
home security systems
  + -1 more
EXCELLENT CUSTOMER SERVICE STAFF. YOU CAN CALL THEM AND THEY HAVE EFFICIENT AND FRIENDLY VOICES. THEY ARE VERY INFORMATIVE AND I REALLY APPRECIATE THEIR LOW PRICES.
Description of Work: THEY MONITOR MY ALARM SYSTEM IN MY HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$38

02/2006
5.0
home security systems
  + -1 more
I USED ADT BECAUSE THEY WERE RECOMMENDED TO ME BY A FRIEND. THEY HAVE RESPONDED VERY QUICKLY ANY TIME THE ALARM WAS SET OFF. I FEEL VERY WELL PROTECTED WITH ADT.
Description of Work: THEY INSTALLED AN ALARM TO MONITOR MY APARTMENT.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

02/2006
3.0
home security systems
  + -1 more
THE WORKERS AT ADT ARE NICE BUT THE SERVICE PROVIDED BY THIS COMPANY IS NOT WHAT YOU CALL GOOD SERVICE. THE ALARM SYSTEM IS ALWAYS GOING OFF ON ITS OWN, AND IT TAKES MORE THAN ONE SERVICE CALL BEFORE THEY COME FIX IT.
Description of Work: INSTALLED NEW ALARM SYSTEM IN HOME.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0

$400

02/2006
4.0
home security systems
  + -1 more
THE SECURITY SYSTEM IS WORKING PRETTY GOOD. SOMETIMES TOO GOOD. THE TWO GUYS WHO INSTALLED IT WERE VERY NICE AND SHOWED US HOW EVERYTHING WORKS. I THINK WE FEEL MUCH SAFER NOW THAT WE HAVE IT.
Description of Work: INSTALLATION OF HOME SECURITY SYSTEM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,000

Garrett R.
02/2006
5.0
home security systems
  + -1 more
I WAS PLEASED WITH THE SERVICES THAT ADT PROVIDED. THEY INSTALLED THE SYSTEMS QUICKLY, BUT IN A NEAT AND PROFESSIONAL MANNER. WHEN THE WORK WAS COMPLETE THEY TESTED THE ALARM AND IT SOUNDED LOUD. KNOWING I HAVE ADT I FEEL SAFE IN MY HOME.
Description of Work: INSTALLED ALARM SYSTEMS IN THE FRONT ROOM AND ONE BEDROOM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425


Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home Security Systems,
Home Automation,
Doors,
Home Healthcare - Medical Alert Systems

FAQ

ADT Security Services, Inc is currently rated 4.5 overall out of 5.

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

ADT Security Services, Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, ADT Security Services, Inc does not offer free project estimates.
No, ADT Security Services, Inc does not offer eco-friendly accreditations.
No, ADT Security Services, Inc does not offer a senior discount.
Yes, ADT Security Services, Inc offers emergency services.
No, ADT Security Services, Inc does not offer warranties.
ADT Security Services, Inc offers the following services: Home Security, Home Automation, Home Health, ADT Pulse® Solutions, Gold Standard Custom Home Solutions

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM